Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually remained in the email advertising game since 1995. During that time, they’ve taken care of to become one of one of the most used e-mail devices on the planet, after Mailchimp.

One thing I saw is that Constant Contact is really typically the leading choice for many other evaluation sites. Normally, I am curious to see if our in-depth evaluation produces the exact same outcome.

You may have taken a look at the Constant Contact testimonials provided by individuals online, as well, as well as whilst they are quite positive, they might not provide you the whole picture. Our evaluation of Constant Contact is based upon a systematic technique as well as utilizes our sensible experience and expertise of loads of other straightforward as well as innovative advertising automation devices.

What makes them unique is that they’ve included a number of features throughout the years that few of their competitors sport, such as digital item downloads, occasion management, consultation organizing and also social projects. These all include in the diverse list of e-mail choices offered, in addition to automations as well as persisting newsletters.

Constant Contact brag a market with around 400 apps and also assimilations that cater to even one of the most niche of products. Yet despite these showy numbers and also attributes, interest in Constant Contact seems to be on the decrease, at least according to Google Trends. If it’s still appropriate in the 21st century, Enough reason for us to take a more detailed look at Constant Contact’s ins & outs and check.
Find out below!

Constant Contact Summary

Constant Contact is directed towards small companies, yet their prices aren’t the most economical, particularly when you think about that their attributes just aren’t that progressed. Plans start from $9.99/ month, yet this only allows for 500 customers, as well as prices increase pretty greatly after that.

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Constant Contact Pricing

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> Find out even more about Constant Contact’s strategies in our full rates overview

Cons and pros


Is Constant Contact the ideal newsletter service for you?

Recommended if:

You run events:

Constant Contact is rather unique in this regard, being among the few email marketing devices to enable you to take care of occasion invites, enrollments, and tickets . Bear in mind that this feature includes its very own fees: 5.4% + $0.80 for each and every ticket offered or transaction carried out.

Not recommended if:

You need advanced automation:

Remarkably, for the costs it bills, Constant Contact does not supply one of the most sophisticated automations. While they do provide activated campaigns, autoresponders and also abandoned cart campaigns (for Shopify just), you’ll locate that various other much more affordable devices use similar degrees of automation– MailerLite and also Sendinblue.

Score details


Relieve of Use

Normally it’s simple to browse, though a little bit dull-looking. You can get to the majority of locations within a couple of clicks, though as they’ve added extra functionality, some things have actually become a little surprise, for instance, automations.

Newsletter Creation


The editor is quickly, but light on features, particularly in the styling department. In addition to that it’s easy to work with.



This is very basic, only enabling you to insert straightforward introductions or contact details. There is no if/then/else reasoning offered.

Email kinds

Traditional, autoresponders, standard automations, repeating e-newsletters, A/B screening, occasion registrations, surveys, studies as well as discount coupons .

Option as well as Flexibility of Template Designs

Not negative. You can likewise begin from scratch, and also use a helpful feature called ‘Brand your e-mail’ to auto-generate a template based on your website’s colors and also logo design.

Email Marketing Automation

They supply autoresponders and abandoned cart advocate Shopify as well as WooCommerce. It likewise creates pre-defined call sectors based on your clients’ interactions with your on-line store (e.g. repeat, expired and also prospective customers). Automations based upon contact triggers (e.g. email opens up, clicks) are additionally readily available. It’s worth noting that the automations aren’t the most versatile, as you can not truly incorporate conditions and also actions as you can in lots of various other tools.

List Management

You can create sections from get in touch with task, checklist subscription, contact information, tags, or ecommerce activity. You can likewise produce a sector from your call insights and tag calls based upon call field criteria.

Registration Forms/ Opt-in & Opt-out- Process

There is alongside no customization with the kind, as well as it simply provides a summary box, fundamental area choices (which you can’t contribute to) and then a listing, or checklists, that people can check to be contributed to.


As you can see in our deliverability tests, Constant Contact does not do as well terribly, reaching one of the most popular email carriers (AOL, Gmail, Yahoo, as well as Outlook) the majority of the time.

Records and Analysis

In addition to standard open as well as click records, spam, bounce and unsubscribe prices are likewise offered. You likewise get click warmth maps, as well as some beneficial summary records such as open and also click patterns, opens up by gadget, % of calls engaged, and a lot of effective subject line.


Here’s where it gets a little bit hirsute. The website and also the tool are only offered in English. You can pick to transform several of the non-editable e-mail areas (e.g. footer and personal privacy plan text) to among 10 languages available, primarily European. Support as well as the knowledge base is offered in 4 languages. Somewhat confusing, however at the very least there’s some effort to support multilingual individuals and audiences.

Additional Features

Spam- as well as Design-Testing

Spam testing isn’t offered, nonetheless, there is a feature to check the email for mistakes ( missing out on links, placeholder text that hasn’t been updated, etc). There’s also a device that permits you to preview just how e-mails will look for particular recipients, although this didn’t seem to work when we checked it out. ‘Inbox Preview’ by Litmus is available as an add-on service, although at $10/month for just 5 tests, it’s a little steep.

Jump Management

of course

Soft bounces are positioned on temporary hold for 15 days, and afterwards resent. They are relocated into a suspended bounce group if it takes place again. They have actually a ‘recommended for removal’ filter available to watch these, yet do not eliminate them immediately.



Import/export offered although it’s not as simple as maybe– you need to first allow innovative e-mail permissions under Account Settings.

Storage offered for pictures as well as data


All strategies feature limitless storage space.

Pro Features



SPF and DKIM are supported.

Very own Domain


Various levels of account accessibility


The Account Owner can also designate roles to be either an Account Manager or a Campaign Creator.



Constant Contact offer a large quantity of apps and integrations , almost 400.

Touchdown Page Builder

of course

This is just available via their form building contractor, and it’s extremely fundamental. Instead, we would certainly suggest these complimentary touchdown web page contractors.

Client Support

3.5/ 5.

There are a number of networks of support, including online chat, phone support, a understanding base and community-based assistance. I discovered that the chat and also phone assistance weren’t constantly offered, which was a little aggravating.

Total score.

3.6/ 5.

For a standard e-mail tool, Constant Contact ticks most of the boxes. The major concern below, though, is that they’re asking a premium price for a sub-premium item.


As Constant Contact themselves repeat with their website, they are a device for small companies. And also, therefore, it’s worth reviewing them on these terms. As discussed over, they certainly have enough of the essentials covered to please most local business, and if it were as straightforward as that after that we would certainly recommend them extra very.

The concern, these days, is that there are plenty of various other email devices using even more than Constant Contact, as well as for a whole lot much less money. This consists of not just features, however also user experience. Actually, for the amount you pay with Constant Contact, you can find yourself making use of much more powerful tools such as ActiveCampaign as well as GetResponse.

They do pick up points for their respectable deliverability rates, integrations ( specifically social networks integrations), and for allowing different accessibility levels for different individuals. As well as with current enhancements to automations as well as coverage, as well as the addition of brand-new attributes like a web site contractor, it does resemble they’re making an initiative to improve the product. Yet their absence of advanced attributes makes it tough to advise them over others at this rate factor. (You’ll see we do not detail them as a good Mailchimp choice, either.).

There you have it: the following time you see Constant Contact as the number 1 rated solution anywhere around the internet, I would strongly assert that there might be various other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has among one of the most sophisticated automation systems we’ve ever attempted, and it can not be contrasted to Constant Contact’s simplified approach (it only features autoresponders). They also provide robust records and evaluation tools. They are even less expensive than Constant Contact.
  • Sendinblue is among the most inexpensive all-in-one e-mail advertising tools on the market. It’s offered in 6 languages and includes advanced automation options as well as a integrated CRM.
  • GetResponse is a strong option. It features numerous advanced functions (e.g. a webinar tool), supplies as well as has exceptional automations one of the very best spam and design testing devices we’ve ever before used. When compared to GetResponse, that’s why Constant Contact drops short.

We have a comprehensive guide with the best choices to Constant Contact, check it out here. You can likewise try our Smart Finder to see which newsletter service is best fit to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp defeats Constant Contact by far. If you ‘d like to get involved in the details, take a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be used as a CRM?

Constant Contact, in partnership with SharpSpring, provides an all-in-one CRM platform. At $399/month, you ‘d be much better off taking a appearance at any of these CRMs for small businesses, which will certainly be much extra inexpensive. There are even plenty of superb totally free CRMs to select from.

How can I terminate my Constant Contact subscription?

Frustratingly, you’ll require to call Constant Contact within service hrs Eastern time in order to terminate your account. Right here is the number for the US and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate email marketing software program for local business. It securely stores your consumer information and also provides a secure way to manage your subscribers.

Constant Contact deliverability – is it any good?

Constant Contact’s deliverability prices are regularly excellent in our bi-annual deliverability examinations.

Regardless of these showy numbers and also attributes, passion in Constant Contact appears to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves restate with their site, they are a device for small services. The issue, these days, is that there are plenty of other e-mail devices supplying also a lot more than Constant Contact, as well as for a great deal much less money. For the amount you pay with Constant Contact, you can discover on your own using a lot a lot more effective devices such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever before attempted, as well as it can not be contrasted to Constant Contact’s simplistic approach (it just features autoresponders).

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