Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Online Marketing Company

Constant Contact have been in the email advertising game considering that 1995. Throughout that time, they’ve managed to become one of one of the most used e-mail tools in the world, after Mailchimp.

One point I observed is that Constant Contact is really usually the leading choice for lots of other testimonial web sites. Naturally, I am curious to see if our detailed evaluation creates the very same result.

You could have taken a look at the Constant Contact evaluations used by customers online, as well, and also whilst they are pretty positive, they may not offer you the whole picture. Our testimonial of Constant Contact is based on a methodical approach as well as utilizes our practical experience and also expertise of loads of other basic and advanced marketing automation tools.

What makes them unique is that they’ve added numerous features for many years that few of their rivals sporting activity, such as electronic item downloads, occasion management, visit scheduling and social projects. These all include in the diverse checklist of email options available, along with automations and also reoccuring newsletters.

Constant Contact brag a industry with around 400 applications and also integrations that deal with even the most specific niche of products. Despite these fancy numbers and also functions, interest in Constant Contact appears to be on the decline, at least according to Google Trends. If it’s still appropriate in the 21st century, Enough reason for us to take a better look at Constant Contact’s ins & outs as well as examine.
Figure out below!

Constant Contact Summary

Constant Contact is guided towards small companies, yet their costs aren’t the most budget friendly, especially when you think about that their attributes just aren’t that advanced. Strategies start from $9.99/ month, however this just permits 500 customers, and also rates increase rather sharply afterwards.

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Constant Contact screenshots

Constant Contact Pricing

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> Find out even more concerning Constant Contact’s strategies in our complete pricing guide

Pros and also Cons


Is Constant Contact the best newsletter service for you?

Advised if:

You run occasions:

Constant Contact is quite distinct in this regard, being one of the few email advertising tools to allow you to handle occasion invites, tickets, and enrollments . Bear in mind that this function features its very own fees: 5.4% + $0.80 for each ticket sold or purchase carried out.

Not recommended if:

You require advanced automation:

Surprisingly, for the costs it charges, Constant Contact does not provide one of the most advanced automations. While they do supply triggered projects, autoresponders and also abandoned cart campaigns (for Shopify just), you’ll discover that much cheaper tools supply similar levels of automation– MailerLite and also Sendinblue, for example.

Score details


Reduce of Use

Generally it’s very easy to browse, though a bit dull-looking. You can reach most locations within a number of clicks, though as they’ve added much more capability, some things have actually become a little hidden, for example, automations.

E-newsletter Creation


The editor is fast, however light on attributes, especially in the designing division. Aside from that it’s simple to collaborate with.



This is really fundamental, only allowing you to put simple introductions or call details. There is no if/then/else logic offered.

Email kinds

Traditional, autoresponders, basic automations, persisting e-newsletters, A/B testing, occasion enrollments, surveys, studies as well as promo codes .

Choice as well as Flexibility of Template Designs

Tolerable. There are around 200 (!) design templates to choose from, with differing degrees of top quality (some are respectable, while others look a little fundamental and outdated). You can also start from scratch, and utilize a helpful feature called ‘Brand your email’ to auto-generate a template based on your site’s colors as well as logo design.

Email Marketing Automation

They supply autoresponders as well as abandoned cart campaigns for Shopify and also WooCommerce. It also creates pre-defined call sections based on your consumers’ communications with your on the internet shop (e.g. repeat, expired as well as possible customers). Automations based on call triggers (e.g. email opens up, clicks) are additionally readily available. It’s worth noting that the automations aren’t one of the most flexible, as you can’t actually integrate conditions as well as actions as you can in many other devices.

Checklist Management

You can create sectors from get in touch with task, list membership, get in touch with details, tags, or ecommerce task. You can additionally create a sector from your call insights and tag contacts based on contact area criteria.

Registration Forms/ Opt-in & Opt-out- Process

There is beside no customization with the kind, and it just provides a summary box, basic area choices (which you can not contribute to) and afterwards a listing, or checklists, that people can check to be contributed to.


As you can see in our deliverability tests, Constant Contact does not carry out too terribly, reaching the most preferred e-mail suppliers (AOL, Gmail, Yahoo, and also Outlook) the majority of the time.

Records and also Analysis

Along with common open as well as click records, spam, bounce as well as unsubscribe prices are likewise readily available. You likewise get click warmth maps, as well as some valuable review reports such as open and click trends, opens by gadget, % of contacts engaged, and also many effective subject line. You can additionally contrast projects. Progressed tracking such as social monitoring isn’t offered.


Below’s where it gets a little bit hirsute. The device and the website are just available in English. You can choose to change several of the non-editable e-mail areas (e.g. footer and also privacy plan message) to among 10 languages available, mainly European. Support and also the data base is available in 4 languages. Somewhat complicated, yet at least there’s some effort to sustain multilingual individuals as well as audiences.

Further Features

Spam- as well as Design-Testing

Spam screening isn’t readily available, nonetheless, there is a function to check the email for errors (missing links, placeholder message that hasn’t been upgraded, etc). There’s also a device that permits you to preview just how e-mails will look for certain receivers, although this didn’t appear to work when we checked it out. ‘Inbox Preview’ by Litmus is available as an add-on service, although at $10/month for simply 5 tests, it’s a little high.

Jump Management

of course

Soft bounces are put on short-term hold for 15 days, and after that resent. They are moved right into a suspended bounce group if it takes place again. They have actually a ‘ suggested for removal’ filter offered to watch these, yet don’t eliminate them immediately.



Import/export readily available although it’s not as uncomplicated as it could be– you need to initially make it possible for sophisticated e-mail authorizations under Account Settings.

Storage offered for information and pictures


All plans come with limitless storage space.

Pro Features



SPF as well as DKIM are sustained.

Very own Domain


Various degrees of account gain access to

of course

The Account Owner can additionally assign roles to be either an Account Manager or a Campaign Creator.



Constant Contact offer a large amount of combinations and applications , practically 400.

Touchdown Page Builder


This is only readily available through their form builder, as well as it’s very fundamental. Instead, we ‘d suggest these cost-free landing web page builders.

Client Support

3.5/ 5.

There are a number of channels of assistance, consisting of online chat, phone support, a data base and community-based support. However, I discovered that the conversation as well as phone assistance weren’t constantly readily available, which was a little discouraging. When I had the ability to get hold of conversation assistance, nonetheless, I did find them to be valuable as well as receptive . Keep in mind that you’ll need to call in order to terminate your subscription, which is quite irritating.

Total score.

3.6/ 5.

For a standard e-mail device, Constant Contact ticks a lot of the boxes. The major issue right here, though, is that they’re asking a premium rate for a sub-premium product.

Final thought.

As Constant Contact themselves repeat with their site, they are a device for small businesses. And, thus, it’s worth evaluating them on these terms. As stated above, they absolutely have enough of the essentials covered to satisfy most local business, and if it were as straightforward as that after that we ‘d recommend them extra very.

The concern, nowadays, is that there are plenty of various other e-mail devices offering even more than Constant Contact, and for a lot much less cash. This consists of not only includes, however also customer experience. In fact, for the amount you pay with Constant Contact, you might find yourself utilizing a lot more effective devices such as ActiveCampaign and GetResponse.

They do get points for their good deliverability prices, combinations ( specifically social networks combinations), as well as for permitting different access degrees for separate customers. And also with recent improvements to automations and coverage, and the enhancement of new functions like a website home builder, it does resemble they’re making an initiative to enhance the item. Their lack of innovative functions makes it hard to suggest them over others at this cost point. (You’ll see we do not list them as a great Mailchimp alternative, either.).

There you have it: the following time you see Constant Contact as the number 1 ranked service anywhere around the web, I would strongly claim that there may be various other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has among one of the most advanced automation systems we’ve ever attempted, and it can not be contrasted to Constant Contact’s simple method (it just features autoresponders). They also supply durable reports and analysis devices. They are even less costly than Constant Contact.
  • Sendinblue is one of the least expensive all-in-one e-mail marketing tools on the market. It’s available in 6 languages and features advanced automation choices and also a integrated CRM.
  • GetResponse is a solid alternative. It features numerous innovative attributes (e.g. a webinar device), provides and also has excellent automations one of the very best spam as well as design screening tools we’ve ever used. When compared to GetResponse, that’s why Constant Contact falls short.

We have a thorough guide with the most effective alternatives to Constant Contact, check it out below. You can likewise experiment with our Smart Finder to see which e-newsletter service is best fit to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp beats Constant Contact pass on. If you ‘d like to get into the details, take a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be made use of as a CRM?

Constant Contact, in partnership with SharpSpring, offers an all-in-one CRM platform. At $399/month, you ‘d be much better off taking a appearance at any of these CRMs for small services, which will be much a lot more cost effective. There are also plenty of excellent free CRMs to choose from.

Just how can I terminate my Constant Contact subscription?

Frustratingly, you’ll need to call Constant Contact within business hours Eastern time in order to terminate your account. Here is the number for the United States as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit email advertising software for local business. It securely stores your consumer data and uses a protected method to manage your subscribers.

Constant Contact deliverability – is it any great?

Constant Contact’s deliverability prices are constantly great in our bi-annual deliverability examinations.

In spite of these showy numbers as well as features, interest in Constant Contact appears to be on the decline, at the very least according to Google Trends. As Constant Contact themselves reiterate via their website, they are a tool for small services. The concern, these days, is that there are lots of other email tools supplying even more than Constant Contact, and also for a great deal less cash. For the amount you pay with Constant Contact, you could find yourself using much a lot more effective devices such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever before attempted, as well as it can not be compared to Constant Contact’s simple strategy (it only includes autoresponders).

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