Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have remained in the e-mail marketing video game given that 1995. During that time, they’ve managed to become one of one of the most secondhand email devices worldwide, after Mailchimp.

One point I observed is that Constant Contact is extremely typically the leading choice for many various other review sites. Normally, I am curious to see if our comprehensive analysis generates the very same end result.

You might have looked into the Constant Contact reviews used by users online, also, and also whilst they are pretty favorable, they might not provide you the whole picture. Our evaluation of Constant Contact is based on a systematic strategy as well as uses our practical experience as well as expertise of lots of various other simple and sophisticated advertising and marketing automation devices.

What makes them special is that they’ve included a number of attributes throughout the years that few of their competitors sporting activity, such as electronic product downloads, event monitoring, visit scheduling and also social projects. These all add to the diverse list of email alternatives available, along with automations and also reoccuring newsletters.

Constant Contact boast a marketplace with around 400 applications as well as assimilations that satisfy even the most particular niche of items. Despite these showy numbers and also features, rate of interest in Constant Contact appears to be on the decline, at the very least according to Google Trends. If it’s still pertinent in the 21st century, Enough reason for us to take a more detailed look at Constant Contact’s ins & outs and check.
Learn below!

Constant Contact Summary

Constant Contact is directed towards small companies, however their rates aren’t the most affordable, specifically when you consider that their features just aren’t that progressed. Plans start from $9.99/ month, yet this only enables 500 subscribers, and rates rise pretty dramatically afterwards.

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Constant Contact Pricing

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> Find out more regarding Constant Contact’s strategies in our full prices overview

Pros and also Cons


Is Constant Contact the ideal e-newsletter service for you?

Advised if:

You run events:

Constant Contact is quite special hereof, being one of minority email marketing tools to enable you to handle occasion registrations, tickets, and also invitations . Keep in mind that this feature comes with its very own fees: 5.4% + $0.80 for every ticket marketed or deal carried out.

Not recommended if:

You require sophisticated automation:

Surprisingly, for the costs it bills, Constant Contact doesn’t provide one of the most advanced automations. While they do supply set off campaigns, autoresponders as well as deserted cart campaigns (for Shopify just), you’ll discover that other much less costly tools supply similar levels of automation– MailerLite as well as Sendinblue.

Ranking information


Relieve of Use

Typically it’s easy to navigate, though a little bit dull-looking. You can reach a lot of locations within a number of clicks, though as they’ve added much more performance, some points have actually ended up being a little concealed, for instance, automations.

E-newsletter Creation


The editor is fast, however light on features, particularly in the designing department. In addition to that it’s easy to work with.



This is very standard, only permitting you to insert easy greetings or call information. There is no if/then/else logic readily available.

Email kinds

Timeless, autoresponders, standard automations, repeating newsletters, A/B testing, event enrollments, polls, surveys and vouchers .

Selection and Flexibility of Template Designs

Not poor. You can likewise start from scrape, and use a convenient feature called ‘Brand your e-mail’ to auto-generate a layout based on your website’s shades and also logo design.

Email Marketing Automation

It additionally creates pre-defined contact sections based on your consumers’ communications with your on the internet shop (e.g. repeat, expired as well as prospective customers). Automations based on call triggers (e.g. email opens up, clicks) are additionally readily available.

Listing Management

You can develop sectors from get in touch with activity, list membership, get in touch with details, tags, or ecommerce activity. You can additionally create a segment from your call understandings and also tag get in touches with based on contact field requirements.

Enrollment Forms/ Opt-in & Opt-out- Process

There is next to no personalization with the type, as well as it simply provides a description box, standard area choices (which you can’t include in) and after that a list, or listings, that people can check to be included in.


As you can see in our deliverability examinations, Constant Contact does not do as well badly, getting to the most preferred e-mail service providers (AOL, Gmail, Yahoo, as well as Outlook) most of the moment.

Records as well as Analysis

Along with typical open and also click records, spam, bounce and also unsubscribe prices are also readily available. You likewise obtain click warm maps, as well as some valuable overview reports such as open and click patterns, opens up by device, % of get in touches with engaged, and most effective subject line. You can likewise contrast projects. Advanced tracking such as social tracking isn’t offered.


The website and the tool are only offered in English. You can select to change some of the non-editable email sections (e.g. footer and personal privacy plan text) to one of 10 languages offered, mostly European.

Additional Features

Spam- as well as Design-Testing

Spam testing isn’t readily available, nevertheless, there is a feature to check the email for errors (missing web links, placeholder message that hasn’t been upgraded, and so on). There’s additionally a tool that allows you to sneak peek how emails will look for details recipients, although this didn’t seem to function when we examined it out. ‘Inbox Preview’ by Litmus is offered as an add-on service, although at $10/month for simply 5 examinations, it’s a little steep.

Bounce Management

of course

Soft bounces are placed on momentary hold for 15 days, and then dislike. They are relocated right into a put on hold bounce group if it happens once again. They have actually a ‘recommended for elimination’ filter available to see these, yet don’t remove them instantly.



Import/export offered although it’s not as simple as maybe– you require to initially enable advanced e-mail authorizations under Account Settings.

Storage available for pictures and also data


All strategies include limitless storage space.

Pro Features



SPF and also DKIM are supported.

Own Domain


Various degrees of account gain access to

of course

The Account Owner can additionally assign roles to be either an Account Manager or a Campaign Creator.



Constant Contact use a enormous amount of applications and integrations , almost 400.

Touchdown Page Builder


This is only available through their kind contractor, as well as it’s extremely basic. Rather, we ‘d recommend these free touchdown web page home builders.

Consumer Support

3.5/ 5.

There are several channels of assistance, including online chat, phone assistance, a knowledge base as well as community-based support. Nevertheless, I found that the chat and also phone assistance weren’t always available, which was a little irritating. When I was able to acquire conversation support, however, I did discover them to be helpful and also receptive . Remember that you’ll require to call order to cancel your registration, which is quite frustrating.

Total rating.

3.6/ 5.

For a fundamental email tool, Constant Contact ticks most of the boxes. The major problem here, though, is that they’re asking a premium rate for a sub-premium item.


As Constant Contact themselves reiterate via their site, they are a tool for small companies. As well as, because of this, it’s worth reviewing them on these terms. As discussed over, they most definitely have sufficient of the fundamentals covered to satisfy most small companies, and if it were as straightforward as that after that we ‘d advise them a lot more highly.

The issue, nowadays, is that there are lots of other e-mail tools providing a lot more than Constant Contact, as well as for a great deal much less money. This consists of not only features, but additionally customer experience. For the quantity you pay with Constant Contact, you could locate yourself utilizing a lot extra powerful devices such as ActiveCampaign and GetResponse.

As well as with current enhancements to automations and also coverage, as well as the enhancement of new features like a site home builder, it does look like they’re making an initiative to enhance the item. Their lack of sophisticated functions makes it tough to recommend them over others at this rate factor.

There you have it: the following time you see Constant Contact as the number 1 rated solution anywhere around the internet, I would boldly declare that there could be other passions at play there.

Try Constant Contact now absolutely free for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has among one of the most innovative automation systems we’ve ever before attempted, as well as it can’t be contrasted to Constant Contact’s simple method (it only includes autoresponders). They additionally supply robust records and also evaluation devices. They are also more affordable than Constant Contact.
  • Sendinblue is one of the most affordable all-in-one email advertising tools on the marketplace. It’s offered in 6 languages as well as features advanced automation choices and also a integrated CRM.
  • GetResponse is a solid option. It comes with many sophisticated attributes (e.g. a webinar tool), offers and has exceptional automations among the best spam and also design testing devices we’ve ever utilized. That’s why Constant Contact falls short when contrasted to GetResponse.

We have a in-depth overview with the very best alternatives to Constant Contact, check it out right here. You can likewise try our Smart Finder to see which e-newsletter service is ideal fit to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp beats Constant Contact pass on. If you ‘d such as to enter the information, take a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be utilized as a CRM?

Constant Contact, in partnership with SharpSpring, offers an all-in-one CRM platform. At $399/month, you would certainly be much far better off taking a look at any of these CRMs for small organizations, which will certainly be far a lot more economical. There are even lots of outstanding cost-free CRMs to choose from.

How can I cancel my Constant Contact membership?

Frustratingly, you’ll require to call Constant Contact within organization hours Eastern time in order to cancel your account. Below is the number for the United States as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate email marketing software application for local business. It securely stores your customer information and also uses a secure way to manage your clients.

Constant Contact deliverability – is it any good?

Constant Contact’s deliverability rates are continually great in our bi-annual deliverability tests.

Regardless of these showy numbers as well as attributes, passion in Constant Contact appears to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves reiterate via their website, they are a tool for little services. The concern, these days, is that there are lots of other email devices providing even extra than Constant Contact, and also for a lot much less cash. For the amount you pay with Constant Contact, you can locate yourself making use of much a lot more effective devices such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever before tried, and also it can not be contrasted to Constant Contact’s simple method (it only features autoresponders).

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