Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have been in the e-mail advertising and marketing game since 1995. During that time, they’ve managed to become one of one of the most secondhand e-mail devices worldwide, after Mailchimp.

Something I saw is that Constant Contact is extremely frequently the top option for lots of other testimonial web sites. Normally, I am curious to see if our comprehensive analysis produces the very same outcome.

You might have checked out the Constant Contact testimonials offered by customers online, also, and whilst they are quite positive, they might not offer you the whole picture. Our testimonial of Constant Contact is based on a systematic approach as well as utilizes our sensible experience as well as knowledge of loads of other simple as well as sophisticated advertising automation devices.

What makes them unique is that they’ve included numerous features for many years that few of their rivals sport, such as electronic product downloads, occasion management, appointment organizing as well as social campaigns. These all add to the diverse listing of e-mail options readily available, along with automations and repeating newsletters.

Constant Contact brag a industry with around 400 applications and also integrations that deal with also one of the most niche of products. Yet in spite of these fancy numbers and features, interest in Constant Contact appears to be on the decrease, at the very least according to Google Trends. Sufficient factor for us to take a better take a look at Constant Contact’s outs & ins and also examine if it’s still appropriate in the 21st century.
Learn listed below!

Constant Contact Summary

Constant Contact is directed towards small businesses, yet their prices aren’t one of the most affordable, especially when you take into consideration that their attributes just aren’t that advanced. Plans begin with $9.99/ month, however this only permits 500 clients, and also costs rise rather sharply afterwards.

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Constant Contact Pricing

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> Find out even more about Constant Contact’s plans in our total prices guide

Cons as well as pros


Is Constant Contact the best e-newsletter solution for you?

Suggested if:

You run occasions:

Constant Contact is quite special in this regard, being among the few e-mail advertising and marketing devices to enable you to take care of occasion invites, registrations, and also tickets . Remember that this function includes its own charges: 5.4% + $0.80 for each ticket sold or purchase carried out.

Not recommended if:

You need innovative automation:

Remarkably, for the costs it bills, Constant Contact does not supply one of the most innovative automations. While they do provide set off projects, autoresponders as well as deserted cart campaigns (for Shopify just), you’ll discover that more affordable devices provide similar levels of automation– MailerLite and Sendinblue, as an example.

Score details


Alleviate of Use

Usually it’s simple to navigate, though a bit dull-looking. You can reach the majority of areas within a number of clicks, though as they’ve added more functionality, some things have come to be a little hidden, for instance, automations.

Newsletter Creation


The editor is quick, however light on features, particularly in the designing division. In addition to that it’s easy to work with.



This is extremely fundamental, just allowing you to insert basic greetings or call information. There is no if/then/else logic available.

Email types

Timeless, autoresponders, basic automations, persisting newsletters, A/B testing, occasion registrations, surveys, vouchers and also polls .

Option and also Flexibility of Template Designs

Okay. There are around 200 (!) design templates to pick from, with differing degrees of high quality (some are respectable, while others look a little basic as well as dated). You can additionally start from scratch, and use a convenient attribute called ‘Brand your e-mail’ to auto-generate a design template based on your internet site’s shades as well as logo design.

Email Marketing Automation

They offer autoresponders and also abandoned cart campaigns for Shopify and WooCommerce. It likewise produces pre-defined call sectors based upon your clients’ communications with your online store (e.g. repeat, lapsed and potential customers). Automations based upon get in touch with triggers (e.g. email opens, clicks) are additionally readily available. It’s worth keeping in mind that the automations aren’t one of the most flexible, as you can’t really integrate problems as well as activities as you can in several various other tools.

Checklist Management

You can produce segments from get in touch with task, list membership, get in touch with details, tags, or ecommerce task. You can likewise create a segment from your contact understandings and tag get in touches with based on call field standards.

Registration Forms/ Opt-in & Opt-out- Process

There is next to no personalization with the form, as well as it merely supplies a description box, fundamental area options (which you can’t add to) and afterwards a listing, or lists, that individuals can check to be added to.


As you can see in our deliverability tests, Constant Contact does not do also terribly, getting to one of the most preferred e-mail suppliers (AOL, Gmail, Yahoo, as well as Outlook) the majority of the moment.

Records and Analysis

In enhancement to typical open as well as click reports, spam, bounce and unsubscribe rates are also readily available. You likewise obtain click warm maps, as well as some beneficial summary records such as open and also click patterns, opens by device, % of get in touches with involved, and many effective subject line.


The tool as well as the website are only readily available in English. You can pick to alter some of the non-editable e-mail sections (e.g. footer as well as personal privacy plan text) to one of 10 languages readily available, primarily European.

Additional Features

Spam- and Design-Testing

Spam screening isn’t available, nonetheless, there is a function to check the e-mail for errors (missing links, placeholder message that hasn’t been upgraded, and so on). There’s additionally a device that allows you to sneak peek how emails will certainly seek particular receivers, although this really did not seem to work when we tested it out. ‘Inbox Preview’ by Litmus is offered as an add-on service, although at $10/month for just 5 tests, it’s a little high.

Bounce Management

of course

Soft bounces are placed on momentary hold for 15 days, and afterwards feel bitter. They are moved right into a put on hold bounce group if it takes place once more. They have a ‘ advised for removal’ filter readily available to check out these, however do not remove them immediately.



Import/export available although it’s not as simple as it could be– you require to first allow innovative e-mail approvals under Account Settings.

Storage space available for images and data


All plans feature unlimited storage.

Pro Features



SPF as well as DKIM are sustained.

Own Domain


Different levels of account accessibility


The Account Owner can additionally assign roles to be either an Account Manager or a Campaign Creator.



Constant Contact use a substantial quantity of apps and also integrations , virtually 400.

Touchdown Page Builder


This is just readily available via their form building contractor, and also it’s really fundamental. Instead, we ‘d advise these cost-free touchdown web page building contractors.

Client Support

3.5/ 5.

There are a number of networks of assistance, including online chat, phone support, a knowledge base and community-based support. Nevertheless, I found that the chat as well as phone support weren’t always available, which was a little aggravating. When I was able to acquire conversation assistance, nevertheless, I did discover them to be useful as well as responsive . Keep in mind that you’ll require to call order to cancel your subscription, which is quite aggravating.

Total score.

3.6/ 5.

For a fundamental e-mail device, Constant Contact ticks a lot of packages. The primary concern right here, though, is that they’re asking a premium cost for a sub-premium product.

Final thought.

As Constant Contact themselves repeat through their site, they are a device for small companies. As well as, thus, it’s worth evaluating them on these terms. As mentioned over, they most definitely have enough of the fundamentals covered to please most small companies, and if it were as simple as that after that we would certainly advise them much more highly.

The problem, nowadays, is that there are a lot of other email tools offering a lot more than Constant Contact, and for a lot less money. This includes not only features, however additionally user experience. Actually, for the quantity you pay with Constant Contact, you can find yourself using far more powerful devices such as ActiveCampaign and also GetResponse.

They do get points for their suitable deliverability rates, assimilations (particularly social media sites integrations), and also for enabling various access levels for different users. And also with current improvements to automations and coverage, and also the addition of brand-new features like a web site building contractor, it does resemble they’re making an initiative to boost the product. Their absence of innovative features makes it hard to advise them over others at this price point. (You’ll see we don’t list them as a great Mailchimp option, either.).

There you have it: the following time you see Constant Contact as the number 1 ranked solution anywhere around the internet, I would boldly claim that there could be other interests at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has among the most sophisticated automation systems we’ve ever attempted, and it can not be compared to Constant Contact’s simplistic approach (it just includes autoresponders). They additionally provide durable reports and also evaluation tools. In addition to that, they are even less expensive than Constant Contact.
  • Sendinblue is just one of the least expensive all-in-one e-mail advertising tools on the marketplace. It’s readily available in 6 languages as well as comes with advanced automation alternatives and a built-in CRM.
  • GetResponse is a strong choice. It comes with numerous innovative features (e.g. a webinar tool), supplies and also has superb automations among the most effective spam and layout testing tools we’ve ever utilized. That’s why Constant Contact fails when compared to GetResponse.

We have a comprehensive overview with the most effective choices to Constant Contact, check it out here. You can likewise check out our Smart Finder to see which e-newsletter service is ideal suited to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp defeats Constant Contact by far. If you would certainly such as to get involved in the information, have a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be utilized as a CRM?

Constant Contact, in partnership with SharpSpring, provides an all-in-one CRM system. At $399/month, you ‘d be a lot far better off taking a appearance at any of these CRMs for tiny companies, which will be much extra budget friendly. There are also a lot of excellent free CRMs to pick from.

How can I cancel my Constant Contact registration?

Frustratingly, you’ll need to call Constant Contact within organization hrs Eastern time in order to cancel your account. Here is the number for the US and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate email marketing software for small companies. It safely shops your customer information and also uses a safe method to manage your customers.

Constant Contact deliverability – is it any kind of great?

Constant Contact’s deliverability rates are consistently excellent in our bi-annual deliverability tests.

Despite these fancy numbers and also functions, interest in Constant Contact appears to be on the decline, at the very least according to Google Trends. As Constant Contact themselves reiterate through their site, they are a tool for tiny services. The problem, these days, is that there are plenty of other e-mail devices supplying even a lot more than Constant Contact, as well as for a great deal much less money. For the quantity you pay with Constant Contact, you might discover yourself utilizing a lot a lot more effective devices such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever before attempted, as well as it can’t be contrasted to Constant Contact’s simple technique (it just features autoresponders).

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