Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Phone Call

Constant Contact have actually been in the e-mail marketing game given that 1995. During that time, they’ve managed to turn into one of the most used email devices on the planet, after Mailchimp.

One thing I noticed is that Constant Contact is extremely usually the leading option for many other testimonial websites. Naturally, I am curious to see if our comprehensive analysis produces the same outcome.

You could have looked into the Constant Contact evaluations supplied by individuals online, as well, and also whilst they are quite favorable, they might not offer you the whole picture. Our evaluation of Constant Contact is based upon a methodical technique as well as uses our useful experience and understanding of lots of various other simple and innovative advertising automation devices.

What makes them unique is that they’ve included a number of attributes for many years that few of their rivals sport, such as digital item downloads, event administration, consultation organizing as well as social projects. These all add to the diverse listing of e-mail options readily available, in addition to automations and repeating newsletters.

Constant Contact boast a market with around 400 apps and also assimilations that cater to even the most niche of items. Yet regardless of these flashy numbers and also functions, interest in Constant Contact seems to be on the decrease, at least according to Google Trends. If it’s still pertinent in the 21st century, Enough reason for us to take a better look at Constant Contact’s ins & outs and also examine.
Figure out below!

Constant Contact Summary

Constant Contact is routed towards small businesses, yet their prices aren’t one of the most inexpensive, especially when you take into consideration that their attributes simply aren’t that progressed. Plans start from $9.99/ month, however this only enables 500 clients, and rates climb quite greatly after that.

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Constant Contact Pricing

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> Find out more about Constant Contact’s plans in our complete rates guide

Cons and pros


Is Constant Contact the right newsletter service for you?

Advised if:

You run occasions:

Constant Contact is rather one-of-a-kind in this regard, being among minority e-mail marketing tools to enable you to manage event tickets, invites, and also registrations . Bear in mind that this attribute comes with its own costs: 5.4% + $0.80 for every ticket offered or purchase performed.

Not suggested if:

You require innovative automation:

Remarkably, for the costs it bills, Constant Contact does not offer the most innovative automations. While they do use caused projects, autoresponders and abandoned cart projects (for Shopify just), you’ll discover that various other much less costly devices provide comparable degrees of automation– MailerLite and Sendinblue.

Score information


Relieve of Use

Typically it’s very easy to browse, though a bit dull-looking. You can reach many locations within a couple of clicks, though as they’ve added a lot more functionality, some things have actually come to be a little surprise, as an example, automations.

E-newsletter Creation


The editor is quickly, yet light on functions, specifically in the designing department. Besides that it’s easy to collaborate with.



This is really basic, only allowing you to insert easy introductions or contact information. There is no if/then/else reasoning offered.

Email types

Timeless, autoresponders, basic automations, repeating newsletters, A/B testing, occasion enrollments, surveys, surveys as well as promo codes .

Choice and also Flexibility of Template Designs

Tolerable. There are around 200 (!) themes to choose from, with differing degrees of quality (some are good, while others look a little standard and dated). You can likewise go back to square one, and also use a useful attribute called ‘Brand your email’ to auto-generate a theme based upon your website’s colors and also logo design.

Email Marketing Automation

It likewise generates pre-defined get in touch with segments based on your consumers’ communications with your on the internet store (e.g. repeat, lapsed and potential consumers). Automations based on contact triggers (e.g. e-mail opens, clicks) are also available.

Checklist Management

You can create sectors from get in touch with activity, list subscription, get in touch with information, tags, or ecommerce activity. You can likewise develop a section from your call understandings and tag get in touches with based upon call field criteria.

Registration Forms/ Opt-in & Opt-out- Process

There is alongside no personalization with the kind, and it simply uses a summary box, fundamental area choices (which you can not contribute to) and then a listing, or listings, that individuals can check to be included in.


As you can see in our deliverability tests, Constant Contact does not perform too terribly, reaching one of the most prominent email suppliers (AOL, Gmail, Yahoo, and Outlook) most of the moment.

Records and Analysis

In addition to conventional open and also click records, spam, bounce as well as unsubscribe rates are also available. You also obtain click warmth maps, and some useful summary records such as open and also click trends, opens by gadget, % of calls engaged, and a lot of successful subject line. You can also contrast campaigns. However, advanced tracking such as social tracking isn’t available.


Below’s where it obtains a little bit hairy. The website and the device are just offered in English. You can choose to transform a few of the non-editable email areas (e.g. footer and also personal privacy plan text) to one of 10 languages readily available, primarily European. Assistance and the data base is readily available in 4 languages. Slightly confusing, however a minimum of there’s some initiative to support multilingual users and also target markets.

More Features

Spam- as well as Design-Testing

Spam testing isn’t readily available, however, there is a function to examine the email for mistakes (missing web links, placeholder message that hasn’t been upgraded, etc). There’s also a tool that permits you to sneak peek just how e-mails will look for details receivers, although this really did not seem to work when we tested it out. ‘Inbox Preview’ by Litmus is available as an add-on service, although at $10/month for simply 5 examinations, it’s a little high.

Bounce Management


Soft bounces are put on temporary hold for 15 days, and after that dislike. If it happens once again, they are moved into a suspended bounce classification. They have actually a ‘ advised for elimination’ filter offered to see these, however don’t remove them immediately.



Import/export readily available although it’s not as simple as it could be– you require to first allow sophisticated email authorizations under Account Settings.

Storage space available for data and also pictures


All plans feature limitless storage.

Pro Features


of course

SPF as well as DKIM are sustained.

Very own Domain


Various degrees of account access


The Account Owner can also appoint functions to be either an Account Manager or a Campaign Creator.


of course

Constant Contact supply a massive amount of apps and also combinations , virtually 400.

Landing Page Builder


This is just offered by means of their form contractor, and it’s extremely basic. Rather, we ‘d suggest these cost-free touchdown page builders.

Consumer Support

3.5/ 5.

There are a number of networks of support, consisting of online chat, phone support, a knowledge base and also community-based assistance. I discovered that the conversation as well as phone assistance weren’t constantly offered, which was a little aggravating. When I had the ability to get hold of chat support, nevertheless, I did discover them to be responsive as well as helpful . Keep in mind that you’ll need to contact order to cancel your registration, which is pretty irritating.

Total ranking.

3.6/ 5.

For a basic e-mail device, Constant Contact ticks most of packages. The main concern right here, though, is that they’re asking a costs cost for a sub-premium item.


As Constant Contact themselves restate via their website, they are a tool for small businesses. As well as, because of this, it’s worth evaluating them on these terms. As mentioned over, they most definitely have sufficient of the essentials covered to satisfy most local business, as well as if it were as basic as that after that we ‘d suggest them extra very.

The concern, nowadays, is that there are lots of various other e-mail devices offering even more than Constant Contact, as well as for a lot less money. This includes not just includes, however additionally customer experience. For the amount you pay with Constant Contact, you can discover on your own using much extra effective devices such as ActiveCampaign as well as GetResponse.

As well as with current enhancements to automations as well as coverage, and the enhancement of brand-new features like a web site builder, it does look like they’re making an initiative to enhance the item. Their absence of innovative functions makes it tough to advise them over others at this rate factor.

There you have it: the following time you see Constant Contact as the number 1 ranked solution anywhere around the web, I would frankly declare that there could be other interests at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has one of the most sophisticated automation systems we’ve ever attempted, and also it can’t be contrasted to Constant Contact’s simplified approach (it just features autoresponders). They likewise offer robust reports and evaluation devices. They are also less costly than Constant Contact.
  • Sendinblue is just one of the most inexpensive all-in-one e-mail advertising tools on the market. It’s offered in 6 languages and also comes with advanced automation alternatives and also a integrated CRM.
  • GetResponse is a strong alternative. It includes numerous innovative features (e.g. a webinar tool), has exceptional automations as well as uses among the very best spam and style screening devices we’ve ever before utilized. That’s why Constant Contact fails when compared to GetResponse.

We have a detailed overview with the best alternatives to Constant Contact, check it out below. You can also check out our Smart Finder to see which e-newsletter service is finest fit to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp defeats Constant Contact hands down. If you would certainly like to get into the details, have a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be used as a CRM?

Constant Contact, in partnership with SharpSpring, supplies an all-in-one CRM system. At $399/month, you ‘d be a lot better off taking a look at any of these CRMs for tiny services, which will certainly be much a lot more affordable. There are even plenty of outstanding cost-free CRMs to choose from.

Exactly how can I terminate my Constant Contact registration?

Frustratingly, you’ll need to call Constant Contact within business hours Eastern time in order to cancel your account. Right here is the number for the United States and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit email marketing software application for local business. It securely shops your customer information and also offers a protected method to manage your customers.

Constant Contact deliverability – is it any type of excellent?

Constant Contact’s deliverability rates are consistently excellent in our bi-annual deliverability tests.

Regardless of these flashy numbers and also attributes, interest in Constant Contact seems to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves state through their website, they are a tool for little businesses. The issue, these days, is that there are lots of other e-mail devices supplying even extra than Constant Contact, and also for a great deal much less cash. For the quantity you pay with Constant Contact, you can discover on your own using much extra effective tools such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever tried, as well as it can not be compared to Constant Contact’s simplistic approach (it just features autoresponders).

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