Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Phone Number Field

Constant Contact have actually remained in the email advertising game given that 1995. During that time, they’ve managed to become one of the most secondhand email tools on the planet, after Mailchimp.

Something I observed is that Constant Contact is very typically the top choice for many other review sites. Naturally, I wonder to see if our thorough evaluation creates the same end result.

You may have taken a look at the Constant Contact testimonials offered by users online, as well, and also whilst they are pretty favorable, they may not provide you the whole picture. Our evaluation of Constant Contact is based upon a methodical technique and also utilizes our functional experience and expertise of lots of other straightforward and also advanced advertising and marketing automation devices.

What makes them unique is that they’ve added several attributes over the years that few of their competitors sport, such as electronic product downloads, occasion administration, visit organizing as well as social campaigns. These all include in the varied checklist of email alternatives available, along with automations and repeating newsletters.

Constant Contact brag a market with around 400 applications and also assimilations that deal with even the most niche of items. Regardless of these showy numbers and features, passion in Constant Contact appears to be on the decline, at the very least according to Google Trends. If it’s still pertinent in the 21st century, Enough reason for us to take a better look at Constant Contact’s ins & outs as well as examine.
Find out below!

Constant Contact Summary

Constant Contact is guided in the direction of small businesses, yet their costs aren’t one of the most affordable, specifically when you take into consideration that their functions simply aren’t that advanced. Plans start from $9.99/ month, yet this just enables 500 customers, and prices increase quite greatly afterwards.

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Constant Contact Pricing

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> Find out more about Constant Contact’s strategies in our total prices overview

Cons as well as pros


Is Constant Contact the best e-newsletter solution for you?

Suggested if:

You run occasions:

Constant Contact is fairly one-of-a-kind hereof, being one of minority e-mail marketing tools to permit you to take care of event tickets, enrollments, and also invitations . Bear in mind that this feature comes with its own fees: 5.4% + $0.80 for each ticket offered or transaction performed.

Not advised if:

You require sophisticated automation:

Remarkably, for the costs it charges, Constant Contact doesn’t provide one of the most sophisticated automations. While they do offer caused projects, autoresponders and also deserted cart projects (for Shopify just), you’ll locate that much cheaper devices use similar levels of automation– MailerLite and Sendinblue, as an example.

Rating details


Alleviate of Use

Generally it’s easy to browse, though a bit dull-looking. You can get to the majority of places within a number of clicks, though as they’ve added a lot more performance, some points have actually ended up being a little hidden, for instance, automations.

E-newsletter Creation


The editor is fast, yet light on attributes, specifically in the styling division. Apart from that it’s simple to collaborate with.



This is really standard, only permitting you to put straightforward greetings or get in touch with details. There is no if/then/else logic readily available.

Email kinds

Traditional, autoresponders, fundamental automations, persisting e-newsletters, A/B screening, occasion enrollments, vouchers, surveys and also surveys .

Choice as well as Flexibility of Template Designs

Not bad. There are around 200 (!) design templates to choose from, with differing degrees of top quality (some are respectable, while others look a little standard and also dated). You can additionally start from scratch, as well as use a useful function called ‘Brand your e-mail’ to auto-generate a design template based upon your internet site’s colors and logo design.

Email Marketing Automation

They provide autoresponders and abandoned cart campaigns for Shopify and also WooCommerce. It likewise produces pre-defined call segments based on your consumers’ communications with your online shop (e.g. repeat, lapsed as well as prospective clients). Automations based on call triggers (e.g. e-mail opens, clicks) are additionally offered. It’s worth noting that the automations aren’t one of the most adaptable, as you can not truly integrate problems as well as actions as you can in numerous other tools.

Listing Management

You can produce segments from get in touch with activity, listing membership, contact information, tags, or ecommerce activity. You can likewise develop a sector from your contact understandings and tag contacts based on call area criteria.

Registration Forms/ Opt-in & Opt-out- Process

There is beside no personalization with the form, and also it just offers a summary box, standard area options (which you can not contribute to) and then a listing, or checklists, that people can check to be added to.


As you can see in our deliverability tests, Constant Contact does not execute as well terribly, reaching one of the most popular email companies (AOL, Gmail, Yahoo, as well as Outlook) the majority of the time.

Records and also Analysis

In addition to conventional open as well as click reports, spam, bounce and also unsubscribe rates are likewise readily available. You also get click warm maps, and some helpful review records such as open and click trends, opens up by gadget, % of calls engaged, and many successful subject line. You can also contrast projects. Advanced tracking such as social tracking isn’t offered.


The site and the device are only available in English. You can select to transform some of the non-editable e-mail sections (e.g. footer and also personal privacy policy text) to one of 10 languages offered, primarily European.

Further Features

Spam- as well as Design-Testing

Spam screening isn’t offered, nonetheless, there is a function to examine the e-mail for errors (missing web links, placeholder text that hasn’t been updated, etc). There’s additionally a tool that enables you to preview how e-mails will look for particular recipients, although this didn’t seem to work when we tested it out. ‘Inbox Preview’ by Litmus is readily available as an add-on service, although at $10/month for just 5 examinations, it’s a little high.

Jump Management


Soft bounces are positioned on short-term hold for 15 days, and after that resent. If it happens once more, they are moved into a suspended bounce category. They have a ‘recommended for removal’ filter offered to view these, but don’t remove them automatically.


of course

Import/export offered although it’s not as uncomplicated as it could be– you require to first allow advanced e-mail authorizations under Account Settings.

Storage space available for information and pictures


All plans feature limitless storage space.

Pro Features


of course

SPF and also DKIM are supported.

Very own Domain


Various levels of account gain access to

of course

The Account Owner can likewise appoint duties to be either an Account Manager or a Campaign Creator.



Constant Contact offer a huge amount of applications as well as combinations , practically 400.

Touchdown Page Builder

of course

This is only available through their kind building contractor, and also it’s extremely standard. Instead, we ‘d advise these cost-free landing page home builders.

Customer Support

3.5/ 5.

There are numerous channels of assistance, including live chat, phone support, a knowledge base as well as community-based assistance. I found that the chat and phone assistance weren’t always offered, which was a little irritating. When I had the ability to get hold of conversation assistance, nevertheless, I did locate them to be beneficial and also receptive . Remember that you’ll need to hire order to cancel your membership, which is quite bothersome.

Overall score.

3.6/ 5.

For a standard e-mail tool, Constant Contact ticks most of the boxes. The main problem here, though, is that they’re asking a premium cost for a sub-premium item.


As Constant Contact themselves restate via their website, they are a device for local business. As well as, as such, it’s worth reviewing them on these terms. As discussed above, they most definitely have sufficient of the basics covered to satisfy most small companies, and if it were as simple as that then we would certainly advise them more highly.

The issue, nowadays, is that there are lots of various other e-mail devices using a lot more than Constant Contact, and also for a whole lot much less money. This includes not just includes, yet also customer experience. As a matter of fact, for the amount you pay with Constant Contact, you might find yourself utilizing far more effective devices such as ActiveCampaign as well as GetResponse.

They do grab points for their respectable deliverability prices, combinations ( specifically social media integrations), and also for allowing different gain access to degrees for different users. And with current improvements to automations and reporting, and the enhancement of brand-new attributes like a internet site home builder, it does look like they’re making an initiative to boost the product. However their absence of sophisticated features makes it tough to suggest them over others at this cost point. (You’ll see we do not list them as a good Mailchimp option, either.).

There you have it: the next time you see Constant Contact as the number 1 rated solution anywhere around the internet, I would frankly assert that there might be various other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has among one of the most innovative automation systems we’ve ever attempted, and it can’t be contrasted to Constant Contact’s simplified approach (it just features autoresponders). They additionally provide durable records as well as analysis tools. On top of that, they are even cheaper than Constant Contact.
  • Sendinblue is among the least expensive all-in-one email advertising and marketing devices on the market. It’s readily available in 6 languages and includes sophisticated automation alternatives and also a integrated CRM.
  • GetResponse is a strong alternative. It features several advanced functions (e.g. a webinar device), has exceptional automations as well as supplies one of the best spam and layout testing devices we’ve ever before used. That’s why Constant Contact fails when contrasted to GetResponse.

We have a detailed overview with the most effective choices to Constant Contact, check it out here. You can additionally experiment with our Smart Finder to see which newsletter service is finest suited to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp beats Constant Contact pass on. Take a appearance at our Mailchimp vs Constant Contact contrast if you ‘d like to get right into the details.

Can Constant Contact be used as a CRM?

Constant Contact, in partnership with SharpSpring, offers an all-in-one CRM platform. Nevertheless, at $399/month, you ‘d be better off taking a look at any of these CRMs for local business, which will certainly be even more budget-friendly. There are even plenty of superb totally free CRMs to select from.

Exactly how can I cancel my Constant Contact subscription?

Frustratingly, you’ll require to call Constant Contact within company hrs Eastern time in order to terminate your account. Right here is the number for the United States and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official email marketing software program for small companies. It safely shops your consumer information as well as uses a protected means to manage your subscribers.

Constant Contact deliverability – is it any kind of excellent?

Constant Contact’s deliverability prices are consistently excellent in our bi-annual deliverability tests.

Despite these flashy numbers and features, passion in Constant Contact appears to be on the decline, at the very least according to Google Trends. As Constant Contact themselves state via their website, they are a device for little businesses. The concern, these days, is that there are plenty of various other e-mail devices using also much more than Constant Contact, as well as for a whole lot less money. For the amount you pay with Constant Contact, you can find yourself utilizing much extra effective tools such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever tried, as well as it can’t be compared to Constant Contact’s simple strategy (it just includes autoresponders).

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