Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Platform

Constant Contact have been in the email advertising and marketing video game since 1995. Throughout that time, they’ve managed to become one of the most previously owned e-mail tools worldwide, after Mailchimp.

Something I saw is that Constant Contact is very often the top option for several other testimonial sites. Naturally, I wonder to see if our comprehensive analysis creates the same outcome.

You could have checked out the Constant Contact reviews supplied by users online, also, and also whilst they are rather positive, they might not offer you the whole picture. Our testimonial of Constant Contact is based upon a methodical method and also uses our sensible experience and also knowledge of dozens of various other simple and also sophisticated advertising automation devices.

What makes them special is that they’ve included numerous attributes over the years that few of their competitors sporting activity, such as electronic item downloads, occasion administration, consultation organizing and also social campaigns. These all contribute to the varied listing of e-mail choices offered, in addition to automations and also recurring e-newsletters.

Constant Contact boast a market with around 400 applications and also combinations that accommodate also the most niche of items. In spite of these showy numbers as well as features, rate of interest in Constant Contact seems to be on the decrease, at the very least according to Google Trends. Enough factor for us to take a more detailed check out Constant Contact’s ins & outs and examine if it’s still pertinent in the 21st century.
Find out listed below!

Constant Contact Summary

Constant Contact is routed towards local business, yet their prices aren’t the most economical, particularly when you consider that their functions just aren’t that advanced. Strategies begin with $9.99/ month, but this only permits 500 clients, and also costs climb quite dramatically after that.

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Constant Contact Pricing

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> Find out even more about Constant Contact’s strategies in our complete pricing overview

Cons and also pros


Is Constant Contact the best e-newsletter service for you?

Advised if:

You run occasions:

Constant Contact is quite one-of-a-kind in this regard, being one of minority e-mail advertising devices to permit you to take care of occasion tickets, invites, as well as enrollments . Bear in mind that this feature comes with its very own charges: 5.4% + $0.80 for every ticket offered or purchase conducted.

Not recommended if:

You need sophisticated automation:

Remarkably, for the costs it bills, Constant Contact does not offer the most sophisticated automations. While they do use activated projects, autoresponders as well as abandoned cart projects (for Shopify only), you’ll find that much cheaper devices use similar levels of automation– MailerLite and Sendinblue, as an example.

Score details


Reduce of Use

Typically it’s easy to navigate, though a little bit dull-looking. You can get to most places within a couple of clicks, though as they’ve included more functionality, some things have actually ended up being a little concealed, for instance, automations.

Newsletter Creation


The editor is fast, yet light on attributes, specifically in the designing division. In addition to that it’s easy to collaborate with.


of course

This is extremely standard, only enabling you to put easy greetings or get in touch with information. There is no if/then/else logic readily available.

Email types

Timeless, autoresponders, standard automations, recurring newsletters, A/B testing, event registrations, polls, discount coupons as well as surveys .

Option as well as Flexibility of Template Designs

Okay. There are around 200 (!) design templates to choose from, with varying levels of top quality (some are respectable, while others look a little standard and also dated). You can also start from scratch, and also use a handy function called ‘Brand your e-mail’ to auto-generate a layout based upon your internet site’s colors as well as logo design.

Email Marketing Automation

They provide autoresponders and deserted cart advocate Shopify as well as WooCommerce. It likewise produces pre-defined contact sectors based on your consumers’ interactions with your online store (e.g. repeat, expired and possible consumers). Automations based upon get in touch with triggers (e.g. e-mail opens, clicks) are additionally readily available. It’s worth keeping in mind that the automations aren’t one of the most flexible, as you can’t actually integrate problems as well as activities as you can in many various other tools.

Listing Management

You can produce sectors from call activity, listing membership, call details, tags, or ecommerce activity. You can also develop a sector from your get in touch with understandings and also tag get in touches with based upon contact area standards.

Enrollment Forms/ Opt-in & Opt-out- Process

There is beside no personalization with the type, and it just uses a summary box, fundamental field options (which you can not add to) and then a checklist, or listings, that people can examine to be included in.


As you can see in our deliverability tests, Constant Contact does not carry out also terribly, getting to the most preferred email providers (AOL, Gmail, Yahoo, and also Outlook) the majority of the moment.

Reports and also Analysis

In addition to standard open as well as click reports, spam, bounce and unsubscribe rates are likewise offered. You likewise get click warmth maps, and some useful overview reports such as open as well as click fads, opens up by device, % of get in touches with involved, and the majority of effective subject line.


Below’s where it obtains a bit hirsute. The site and also the tool are only available in English. You can pick to change a few of the non-editable e-mail areas (e.g. footer and also privacy policy text) to among 10 languages available, primarily European. Assistance as well as the knowledge base is available in 4 languages. Slightly confusing, but a minimum of there’s some initiative to support multilingual users and target markets.

Additional Features

Spam- as well as Design-Testing

Spam testing isn’t available, nevertheless, there is a attribute to examine the e-mail for errors (missing web links, placeholder message that hasn’t been upgraded, and so on). There’s also a device that enables you to preview just how emails will certainly look for details receivers, although this didn’t appear to work when we tested it out. ‘Inbox Preview’ by Litmus is offered as an add-on solution, although at $10/month for just 5 tests, it’s a little steep.

Jump Management

of course

Soft bounces are positioned on temporary hold for 15 days, and afterwards feel bitter. If it occurs again, they are relocated right into a suspended bounce category. They have actually a ‘ advised for elimination’ filter readily available to check out these, but don’t eliminate them automatically.


of course

Import/export readily available although it’s not as uncomplicated as it could be– you require to initially enable advanced e-mail consents under Account Settings.

Storage offered for pictures as well as data


All strategies feature endless storage.

Pro Features



SPF and also DKIM are sustained.

Own Domain


Various degrees of account gain access to


The Account Owner can additionally appoint duties to be either an Account Manager or a Campaign Creator.


of course

Constant Contact offer a enormous amount of applications and also assimilations , practically 400.

Landing Page Builder


This is just offered through their type home builder, as well as it’s really fundamental. Instead, we ‘d advise these free touchdown web page contractors.

Customer Support

3.5/ 5.

There are several channels of assistance, consisting of live chat, phone assistance, a data base as well as community-based support. I found that the chat as well as phone support weren’t constantly available, which was a little frustrating. When I had the ability to get hold of chat assistance, nevertheless, I did discover them to be helpful and receptive . Remember that you’ll need to hire order to cancel your registration, which is quite annoying.

Total score.

3.6/ 5.

For a basic email device, Constant Contact ticks most of packages. The major problem right here, though, is that they’re asking a premium rate for a sub-premium item.


As Constant Contact themselves repeat with their site, they are a device for small companies. As well as, as such, it’s worth assessing them on these terms. As pointed out above, they absolutely have enough of the essentials covered to please most small businesses, and also if it were as simple as that after that we ‘d suggest them more highly.

The concern, these days, is that there are a lot of various other email devices offering even more than Constant Contact, and for a whole lot much less cash. This consists of not just includes, but likewise individual experience. For the amount you pay with Constant Contact, you could discover on your own making use of much a lot more effective tools such as ActiveCampaign as well as GetResponse.

They do grab factors for their decent deliverability rates, assimilations ( specifically social networks assimilations), and for permitting different gain access to degrees for separate customers. And also with current enhancements to automations and reporting, and the enhancement of brand-new functions like a web site builder, it does look like they’re making an initiative to improve the item. But their lack of sophisticated features makes it difficult to suggest them over others at this rate point. (You’ll see we don’t note them as a good Mailchimp option, either.).

So, there you have it: the next time you see Constant Contact as the number 1 rated solution anywhere around the internet, I would strongly assert that there might be various other rate of interests at play there.

Attempt Constant Contact currently totally free for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has among one of the most advanced automation systems we’ve ever attempted, and it can’t be compared to Constant Contact’s simplistic technique (it only includes autoresponders). They also offer robust records and also analysis tools. In addition to that, they are also less costly than Constant Contact.
  • Sendinblue is one of the most affordable all-in-one email advertising and marketing tools on the marketplace. It’s available in 6 languages and also comes with advanced automation choices and also a built-in CRM.
  • GetResponse is a solid option. It features lots of innovative features (e.g. a webinar tool), uses as well as has exceptional automations one of the best spam and also style testing tools we’ve ever before made use of. That’s why Constant Contact falls short when compared to GetResponse.

We have a detailed guide with the most effective alternatives to Constant Contact, check it out right here. You can additionally check out our Smart Finder to see which newsletter solution is best matched to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp beats Constant Contact hands down. If you ‘d such as to enter the details, have a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be used as a CRM?

Constant Contact, in collaboration with SharpSpring, provides an all-in-one CRM system. Nonetheless, at $399/month, you would certainly be better off taking a look at any of these CRMs for small businesses, which will certainly be far more budget friendly. There are even a lot of excellent free CRMs to select from.

Just how can I cancel my Constant Contact membership?

Frustratingly, you’ll need to call Constant Contact within company hours Eastern time in order to terminate your account. Here is the number for the United States as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official e-mail advertising software application for small companies. It safely stores your consumer data and also provides a safe and secure means to manage your subscribers.

Constant Contact deliverability – is it any type of great?

Constant Contact’s deliverability rates are constantly excellent in our bi-annual deliverability examinations.

Despite these showy numbers and features, interest in Constant Contact appears to be on the decline, at the very least according to Google Trends. As Constant Contact themselves restate through their site, they are a device for small organizations. The issue, these days, is that there are plenty of other email tools supplying even much more than Constant Contact, and for a great deal less cash. For the amount you pay with Constant Contact, you could find on your own making use of much more powerful devices such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever before attempted, as well as it can not be contrasted to Constant Contact’s simple technique (it only includes autoresponders).

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