Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have remained in the email advertising video game considering that 1995. During that time, they’ve handled to turn into one of one of the most pre-owned email devices in the world, after Mailchimp.

One point I noticed is that Constant Contact is extremely usually the leading choice for numerous various other review web sites. Naturally, I wonder to see if our comprehensive analysis creates the very same outcome.

You might have checked out the Constant Contact testimonials used by users online, as well, as well as whilst they are rather favorable, they might not provide you the whole picture. Our evaluation of Constant Contact is based on a systematic method as well as utilizes our sensible experience and knowledge of loads of various other simple as well as innovative advertising automation tools.

What makes them special is that they’ve included several functions for many years that few of their rivals sporting activity, such as digital item downloads, occasion administration, visit organizing and also social projects. These all add to the diverse checklist of email choices offered, in addition to automations and also persisting e-newsletters.

Constant Contact boast a marketplace with around 400 apps and integrations that satisfy even the most niche of items. Despite these fancy numbers and also functions, passion in Constant Contact seems to be on the decrease, at least according to Google Trends. Enough factor for us to take a closer look at Constant Contact’s outs & ins and also inspect if it’s still pertinent in the 21st century.
Figure out below!

Constant Contact Summary

Constant Contact is routed towards small companies, yet their rates aren’t the most budget-friendly, specifically when you take into consideration that their features just aren’t that progressed. Plans start from $9.99/ month, but this only allows for 500 clients, and also rates climb rather dramatically afterwards.

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Constant Contact Pricing

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> Find out more regarding Constant Contact’s plans in our full prices overview

Cons and also pros


Is Constant Contact the ideal newsletter service for you?

Suggested if:

You run occasions:

Constant Contact is fairly special in this regard, being among minority e-mail advertising devices to allow you to take care of occasion registrations, tickets, and also invites . Bear in mind that this feature comes with its very own charges: 5.4% + $0.80 for every ticket offered or transaction conducted.

Not advised if:

You require innovative automation:

Remarkably, for the costs it charges, Constant Contact does not supply the most advanced automations. While they do use set off projects, autoresponders and also deserted cart campaigns (for Shopify just), you’ll locate that other much cheaper tools use comparable levels of automation– MailerLite and also Sendinblue.

Ranking details


Alleviate of Use

Typically it’s easy to navigate, though a bit dull-looking. You can reach the majority of places within a number of clicks, though as they’ve added a lot more performance, some things have actually ended up being a little concealed, for instance, automations.

E-newsletter Creation


The editor is quick, yet light on features, especially in the styling department. Besides that it’s easy to deal with.



This is extremely fundamental, just permitting you to insert basic greetings or call details. There is no if/then/else logic available.

Email types

Traditional, autoresponders, standard automations, persisting newsletters, A/B screening, event enrollments, surveys, vouchers and surveys .

Option and Flexibility of Template Designs

Okay. There are around 200 (!) layouts to pick from, with varying degrees of top quality (some are decent, while others look a little standard and dated). You can likewise start from scratch, and also use a useful feature called ‘Brand your e-mail’ to auto-generate a layout based upon your website’s shades and logo.

Email Marketing Automation

It also creates pre-defined contact sections based on your customers’ interactions with your on the internet shop (e.g. repeat, lapsed and also potential clients). Automations based on get in touch with triggers (e.g. e-mail opens up, clicks) are additionally readily available.

Checklist Management

You can create segments from get in touch with activity, list membership, call information, tags, or ecommerce activity. You can also create a section from your call insights and also tag calls based on contact field standards.

Registration Forms/ Opt-in & Opt-out- Process

There is alongside no modification with the kind, as well as it just provides a description box, basic area options (which you can not contribute to) and after that a list, or lists, that individuals can examine to be added to.


As you can see in our deliverability tests, Constant Contact does not execute too badly, getting to the most preferred e-mail carriers (AOL, Gmail, Yahoo, as well as Outlook) the majority of the moment.

Reports as well as Analysis

Along with common open and also click records, spam, bounce and unsubscribe rates are likewise available. You additionally obtain click heat maps, and some helpful summary reports such as open and click patterns, opens by gadget, % of contacts involved, and the majority of effective subject line. You can additionally contrast projects. Nevertheless, advanced tracking such as social tracking isn’t available.


The website and also the device are only readily available in English. You can choose to change some of the non-editable email areas (e.g. footer and also privacy plan message) to one of 10 languages available, primarily European.

More Features

Spam- and Design-Testing

Spam screening isn’t available, nonetheless, there is a function to inspect the email for errors (missing links, placeholder text that hasn’t been updated, etc). There’s additionally a tool that enables you to preview exactly how emails will certainly seek particular recipients, although this didn’t seem to work when we evaluated it out. ‘Inbox Preview’ by Litmus is readily available as an add-on solution, although at $10/month for simply 5 tests, it’s a little steep.

Jump Management


Soft bounces are placed on short-term hold for 15 days, and then feel bitter. If it happens again, they are relocated right into a suspended bounce category. They have actually a ‘recommended for elimination’ filter offered to watch these, yet do not remove them automatically.



Import/export offered although it’s not as simple as maybe– you need to first enable sophisticated email authorizations under Account Settings.

Storage space available for pictures and also data


All strategies include endless storage.

Pro Features



SPF as well as DKIM are sustained.

Own Domain


Different degrees of account gain access to


The Account Owner can also designate duties to be either an Account Manager or a Campaign Creator.



Constant Contact provide a huge quantity of integrations and apps , nearly 400.

Touchdown Page Builder


This is just offered via their kind contractor, and also it’s extremely basic. Rather, we ‘d recommend these totally free landing page building contractors.

Customer Support

3.5/ 5.

There are numerous networks of assistance, including online conversation, phone support, a expertise base and community-based support. I found that the chat and phone support weren’t constantly available, which was a little aggravating.

Overall rating.

3.6/ 5.

For a basic email device, Constant Contact ticks a lot of packages. The primary concern right here, however, is that they’re asking a premium rate for a sub-premium product.

Final thought.

As Constant Contact themselves state with their website, they are a tool for small companies. As well as, therefore, it’s worth evaluating them on these terms. As pointed out over, they definitely have sufficient of the fundamentals covered to satisfy most small companies, and also if it were as simple as that then we would certainly suggest them extra very.

The issue, nowadays, is that there are a lot of various other e-mail devices supplying much more than Constant Contact, and also for a great deal less money. This includes not just includes, yet additionally individual experience. As a matter of fact, for the amount you pay with Constant Contact, you could find yourself using far more powerful devices such as ActiveCampaign and also GetResponse.

They do pick up points for their suitable deliverability rates, integrations ( especially social media integrations), and also for permitting various access levels for separate customers. And also with recent enhancements to automations and also reporting, as well as the enhancement of brand-new attributes like a site builder, it does resemble they’re making an effort to enhance the product. Their lack of advanced functions makes it hard to suggest them over others at this rate factor. (You’ll see we don’t note them as a good Mailchimp alternative, either.).

There you have it: the following time you see Constant Contact as the number 1 ranked service anywhere around the web, I would strongly declare that there could be other passions at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has one of one of the most advanced automation systems we’ve ever attempted, and also it can’t be contrasted to Constant Contact’s simplistic method (it only features autoresponders). They also offer durable records and also evaluation tools. They are also less expensive than Constant Contact.
  • Sendinblue is one of the least expensive all-in-one email marketing devices on the marketplace. It’s readily available in 6 languages and comes with advanced automation alternatives as well as a integrated CRM.
  • GetResponse is a solid alternative. It features numerous advanced functions (e.g. a webinar tool), has excellent automations and also provides one of the very best spam as well as style testing tools we’ve ever made use of. When compared to GetResponse, that’s why Constant Contact falls short.

We have a in-depth overview with the most effective alternatives to Constant Contact, check it out below. You can also try our Smart Finder to see which e-newsletter service is ideal matched to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp beats Constant Contact pass on. If you ‘d such as to enter the details, take a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be made use of as a CRM?

Constant Contact, in collaboration with SharpSpring, provides an all-in-one CRM system. At $399/month, you would certainly be much better off taking a appearance at any of these CRMs for small organizations, which will certainly be far extra inexpensive. There are even a lot of exceptional totally free CRMs to choose from.

Exactly how can I terminate my Constant Contact subscription?

Frustratingly, you’ll need to call Constant Contact within organization hrs Eastern time in order to terminate your account. Right here is the number for the United States and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit e-mail advertising software application for small businesses. It securely stores your customer data and uses a protected method to handle your customers.

Constant Contact deliverability – is it any great?

Constant Contact’s deliverability rates are continually excellent in our bi-annual deliverability examinations.

Regardless of these showy numbers and also functions, rate of interest in Constant Contact seems to be on the decline, at least according to Google Trends. As Constant Contact themselves state through their website, they are a device for small services. The problem, these days, is that there are plenty of other email devices offering also more than Constant Contact, and for a great deal much less money. For the amount you pay with Constant Contact, you can locate on your own making use of much a lot more powerful tools such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever tried, and it can not be compared to Constant Contact’s simplistic technique (it just features autoresponders).

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