Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Principal Software Ingineer Quality Focus

Constant Contact have remained in the e-mail marketing game because 1995. During that time, they’ve taken care of to become one of one of the most used email tools worldwide, after Mailchimp.

Something I discovered is that Constant Contact is really often the top selection for lots of various other review web sites. Naturally, I am curious to see if our in-depth analysis creates the exact same end result.

You may have taken a look at the Constant Contact testimonials supplied by customers online, too, and whilst they are pretty positive, they might not provide you the whole picture. Our review of Constant Contact is based on a systematic method and also uses our practical experience and knowledge of lots of various other simple and also sophisticated marketing automation devices.

What makes them special is that they’ve included several features over the years that few of their competitors sport, such as digital item downloads, event monitoring, visit scheduling and social campaigns. These all add to the diverse listing of email alternatives offered, along with automations and also repeating e-newsletters.

Constant Contact boast a industry with around 400 apps as well as combinations that accommodate also the most particular niche of items. Yet despite these showy numbers and functions, passion in Constant Contact seems to be on the decrease, at the very least according to Google Trends. Enough reason for us to take a closer take a look at Constant Contact’s ins & outs as well as check if it’s still appropriate in the 21st century.
Discover below!

Constant Contact Summary

Constant Contact is guided in the direction of local business, but their rates aren’t one of the most cost effective, especially when you think about that their functions just aren’t that progressed. Plans begin with $9.99/ month, however this just enables 500 subscribers, as well as costs climb quite sharply afterwards.

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Constant Contact Pricing

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> Find out even more concerning Constant Contact’s plans in our total rates overview

Cons and pros


Is Constant Contact the ideal newsletter solution for you?

Suggested if:

You run events:

Constant Contact is fairly special in this regard, being among minority email advertising and marketing devices to permit you to take care of event tickets, invites, and enrollments . Remember that this feature comes with its very own fees: 5.4% + $0.80 for each ticket offered or transaction performed.

Not advised if:

You need advanced automation:

Remarkably, for the premium it charges, Constant Contact doesn’t supply the most advanced automations. While they do use activated projects, autoresponders and abandoned cart projects (for Shopify just), you’ll locate that various other much less expensive devices provide comparable levels of automation– MailerLite and Sendinblue.

Rating information


Alleviate of Use

Typically it’s easy to browse, though a little bit dull-looking. You can reach a lot of areas within a couple of clicks, though as they’ve included extra functionality, some things have become a little covert, for example, automations.

Newsletter Creation


The editor is quickly, yet light on functions, specifically in the styling division. Besides that it’s easy to deal with.



This is really standard, only permitting you to put basic introductions or get in touch with details. There is no if/then/else logic offered.

Email types

Timeless, autoresponders, standard automations, recurring newsletters, A/B testing, occasion enrollments, polls, surveys and promo codes .

Option and also Flexibility of Template Designs

Not bad. There are around 200 (!) layouts to select from, with varying levels of quality (some are decent, while others look a little standard and also dated). You can likewise start from scratch, and also use a useful feature called ‘Brand your email’ to auto-generate a theme based on your web site’s shades as well as logo design.

Email Marketing Automation

They supply autoresponders and also deserted cart advocate Shopify and WooCommerce. It additionally creates pre-defined get in touch with sections based on your consumers’ interactions with your online store (e.g. repeat, lapsed as well as potential clients). Automations based on contact triggers (e.g. e-mail opens up, clicks) are also offered. It’s worth noting that the automations aren’t the most adaptable, as you can not actually combine conditions as well as actions as you can in numerous various other tools.

Checklist Management

You can create sectors from call task, list membership, contact details, tags, or ecommerce task. You can also develop a sector from your get in touch with insights and also tag contacts based upon get in touch with area requirements.

Registration Forms/ Opt-in & Opt-out- Process

There is beside no customization with the kind, and it just uses a description box, fundamental field alternatives (which you can not add to) and afterwards a list, or checklists, that individuals can examine to be contributed to.


As you can see in our deliverability tests, Constant Contact does not execute also terribly, getting to one of the most prominent email suppliers (AOL, Gmail, Yahoo, and Outlook) the majority of the moment.

Reports and Analysis

In addition to common open as well as click records, spam, bounce as well as unsubscribe rates are also offered. You additionally get click warm maps, and also some helpful introduction records such as open and click patterns, opens by tool, % of get in touches with involved, and also a lot of effective subject line. You can also contrast campaigns. Advanced tracking such as social tracking isn’t readily available.


Here’s where it gets a bit unshaven. The device and also the website are only offered in English. You can choose to change some of the non-editable email areas (e.g. footer and also personal privacy plan text) to among 10 languages available, primarily European. Support as well as the data base is available in 4 languages. Somewhat confusing, but at the very least there’s some effort to support multilingual individuals and also target markets.

Further Features

Spam- and Design-Testing

Spam screening isn’t available, nevertheless, there is a attribute to inspect the email for mistakes (missing links, placeholder text that hasn’t been updated, and so on). There’s also a tool that allows you to preview just how emails will certainly seek specific receivers, although this really did not seem to function when we checked it out. ‘Inbox Preview’ by Litmus is offered as an add-on service, although at $10/month for just 5 tests, it’s a little high.

Jump Management


Soft bounces are positioned on momentary hold for 15 days, and afterwards dislike. If it occurs again, they are relocated into a put on hold bounce classification. They have actually a ‘ suggested for elimination’ filter readily available to view these, yet do not eliminate them immediately.



Import/export available although it’s not as uncomplicated as maybe– you require to initially make it possible for sophisticated e-mail approvals under Account Settings.

Storage available for pictures and data


All plans feature limitless storage.

Pro Features



SPF and DKIM are sustained.

Very own Domain


Different levels of account gain access to

of course

The Account Owner can additionally designate duties to be either an Account Manager or a Campaign Creator.


of course

Constant Contact provide a massive amount of combinations and also applications , nearly 400.

Touchdown Page Builder


This is just available via their type building contractor, and it’s extremely basic. Rather, we ‘d recommend these complimentary touchdown web page home builders.

Customer Support

3.5/ 5.

There are numerous networks of support, including real-time chat, phone assistance, a expertise base and community-based assistance. I found that the conversation and also phone support weren’t constantly readily available, which was a little aggravating.

General ranking.

3.6/ 5.

For a basic email device, Constant Contact ticks a lot of the boxes. The major issue right here, however, is that they’re asking a costs price for a sub-premium product.


As Constant Contact themselves repeat with their website, they are a device for local business. And, as such, it’s worth evaluating them on these terms. As mentioned over, they most definitely have sufficient of the essentials covered to please most small businesses, as well as if it were as simple as that after that we would certainly advise them extra highly.

The issue, nowadays, is that there are a lot of various other e-mail tools supplying even more than Constant Contact, as well as for a whole lot less money. This includes not only includes, however additionally user experience. For the quantity you pay with Constant Contact, you could discover yourself utilizing a lot a lot more powerful devices such as ActiveCampaign and GetResponse.

As well as with current improvements to automations and coverage, as well as the enhancement of new features like a site home builder, it does look like they’re making an effort to improve the product. Their absence of sophisticated functions makes it hard to recommend them over others at this rate factor.

There you have it: the next time you see Constant Contact as the number 1 rated service anywhere around the internet, I would frankly claim that there might be other passions at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has among one of the most sophisticated automation systems we’ve ever before tried, as well as it can not be compared to Constant Contact’s simplistic strategy (it only features autoresponders). They also supply durable records as well as analysis tools. On top of that, they are even more affordable than Constant Contact.
  • Sendinblue is one of the cheapest all-in-one e-mail advertising tools on the market. It’s offered in 6 languages as well as comes with advanced automation options as well as a integrated CRM.
  • GetResponse is a solid choice. It features numerous advanced features (e.g. a webinar device), has excellent automations as well as supplies among the best spam and layout screening devices we’ve ever used. That’s why Constant Contact fails when compared to GetResponse.

We have a detailed overview with the best choices to Constant Contact, check it out below. You can additionally try out our Smart Finder to see which newsletter solution is ideal fit to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp beats Constant Contact hands down. If you would certainly such as to get into the details, have a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be used as a CRM?

Constant Contact, in collaboration with SharpSpring, uses an all-in-one CRM platform. At $399/month, you would certainly be a lot far better off taking a look at any of these CRMs for small companies, which will certainly be far extra affordable. There are even plenty of superb complimentary CRMs to pick from.

How can I terminate my Constant Contact registration?

Frustratingly, you’ll need to call Constant Contact within organization hours Eastern time in order to terminate your account. Here is the number for the US and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit email advertising and marketing software program for small companies. It securely stores your client data and also supplies a protected method to manage your subscribers.

Constant Contact deliverability – is it any good?

Constant Contact’s deliverability rates are continually good in our bi-annual deliverability examinations.

In spite of these flashy numbers and also functions, rate of interest in Constant Contact appears to be on the decrease, at least according to Google Trends. As Constant Contact themselves reiterate through their website, they are a device for tiny organizations. The problem, these days, is that there are lots of various other email tools using even extra than Constant Contact, and also for a lot less cash. For the quantity you pay with Constant Contact, you might discover yourself using much more powerful tools such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever before tried, as well as it can’t be compared to Constant Contact’s simple method (it just includes autoresponders).

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