Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually remained in the e-mail marketing video game considering that 1995. During that time, they’ve taken care of to become one of the most pre-owned email devices in the world, after Mailchimp.

One point I discovered is that Constant Contact is very usually the top choice for many other evaluation websites. Normally, I wonder to see if our comprehensive analysis generates the same result.

You may have taken a look at the Constant Contact testimonials used by customers online, as well, and also whilst they are quite favorable, they may not offer you the whole picture. Our evaluation of Constant Contact is based upon a methodical strategy as well as uses our useful experience as well as knowledge of dozens of other easy as well as innovative advertising automation tools.

What makes them special is that they’ve included numerous attributes throughout the years that few of their rivals sporting activity, such as digital item downloads, event administration, visit scheduling and social campaigns. These all contribute to the diverse checklist of email choices available, in addition to automations as well as persisting newsletters.

Constant Contact boast a marketplace with around 400 applications and also integrations that cater to even one of the most particular niche of items. Despite these showy numbers and functions, passion in Constant Contact appears to be on the decrease, at least according to Google Trends. If it’s still appropriate in the 21st century, Enough factor for us to take a closer look at Constant Contact’s ins & outs and also inspect.
Discover listed below!

Constant Contact Summary

Constant Contact is guided towards small companies, yet their rates aren’t the most budget-friendly, particularly when you take into consideration that their functions simply aren’t that progressed. Strategies begin with $9.99/ month, however this only enables 500 clients, and prices increase rather greatly after that.

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Constant Contact Pricing

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Cons as well as pros


Is Constant Contact the right e-newsletter service for you?

Advised if:

You run events:

Constant Contact is fairly special in this regard, being one of minority e-mail advertising and marketing tools to permit you to handle occasion tickets, invitations, and also registrations . Bear in mind that this function features its own costs: 5.4% + $0.80 for each ticket offered or transaction carried out.

Not recommended if:

You need sophisticated automation:

Surprisingly, for the premium it charges, Constant Contact doesn’t use one of the most innovative automations. While they do provide set off projects, autoresponders and also deserted cart projects (for Shopify just), you’ll discover that more affordable tools supply similar degrees of automation– MailerLite as well as Sendinblue, as an example.

Ranking information


Ease of Use

Typically it’s easy to navigate, though a little bit dull-looking. You can reach a lot of areas within a number of clicks, though as they’ve included much more performance, some things have become a little concealed, as an example, automations.

Newsletter Creation


The editor is fast, but light on features, especially in the designing department. Besides that it’s easy to collaborate with.



This is extremely basic, just allowing you to put easy introductions or call information. There is no if/then/else logic offered.

Email types

Traditional, autoresponders, basic automations, repeating e-newsletters, A/B testing, occasion enrollments, surveys, promo codes as well as studies .

Option and Flexibility of Template Designs

Not poor. You can also begin from scratch, and use a handy function called ‘Brand your e-mail’ to auto-generate a design template based on your internet site’s colors as well as logo design.

Email Marketing Automation

They provide autoresponders as well as abandoned cart campaigns for Shopify and also WooCommerce. It additionally creates pre-defined call segments based upon your consumers’ communications with your on-line store (e.g. repeat, lapsed as well as possible clients). Automations based on get in touch with triggers (e.g. e-mail opens up, clicks) are likewise readily available. It’s worth noting that the automations aren’t one of the most flexible, as you can’t truly incorporate conditions as well as actions as you can in numerous various other devices.

List Management

You can create sectors from contact activity, checklist membership, get in touch with information, tags, or ecommerce activity. You can likewise create a segment from your call understandings and tag get in touches with based upon get in touch with area requirements.

Registration Forms/ Opt-in & Opt-out- Process

There is next to no personalization with the form, and it simply supplies a description box, fundamental area alternatives (which you can not add to) and afterwards a listing, or lists, that individuals can check to be contributed to.


As you can see in our deliverability tests, Constant Contact does not perform as well terribly, reaching the most popular email providers (AOL, Gmail, Yahoo, and also Outlook) the majority of the moment.

Reports and also Analysis

In addition to typical open and click records, spam, bounce and also unsubscribe rates are additionally readily available. You likewise get click heat maps, and some helpful introduction records such as open and click patterns, opens by tool, % of get in touches with engaged, as well as most successful subject line.


Right here’s where it obtains a bit hirsute. The tool and the website are just offered in English. You can choose to transform some of the non-editable e-mail sections (e.g. footer and privacy policy message) to one of 10 languages readily available, primarily European. Support as well as the knowledge base is available in 4 languages. Slightly complicated, however at least there’s some initiative to sustain multilingual users and audiences.

Additional Features

Spam- and Design-Testing

Spam testing isn’t available, nonetheless, there is a feature to check the email for mistakes ( missing out on links, placeholder text that hasn’t been upgraded, etc). There’s likewise a device that allows you to sneak peek exactly how e-mails will certainly search for specific recipients, although this really did not seem to function when we tested it out. ‘Inbox Preview’ by Litmus is offered as an add-on service, although at $10/month for simply 5 examinations, it’s a little steep.

Bounce Management

of course

Soft bounces are positioned on short-term hold for 15 days, and after that frown at. If it occurs once again, they are moved into a put on hold bounce category. They have a ‘ advised for elimination’ filter offered to see these, but do not eliminate them instantly.



Import/export available although it’s not as uncomplicated as it could be– you require to initially allow innovative e-mail permissions under Account Settings.

Storage space offered for pictures and information


All plans feature unlimited storage space.

Pro Features



SPF and DKIM are sustained.

Very own Domain


Various levels of account accessibility

of course

The Account Owner can also assign duties to be either an Account Manager or a Campaign Creator.



Constant Contact provide a substantial amount of combinations and also apps , practically 400.

Touchdown Page Builder

of course

This is just readily available via their form building contractor, and it’s really fundamental. Rather, we would certainly recommend these cost-free touchdown web page contractors.

Client Support

3.5/ 5.

There are numerous channels of support, consisting of live conversation, phone support, a knowledge base and also community-based assistance. I found that the conversation and also phone support weren’t constantly readily available, which was a little aggravating. When I was able to acquire chat support, nevertheless, I did find them to be helpful and responsive . Remember that you’ll need to hire order to terminate your registration, which is quite irritating.

Total rating.

3.6/ 5.

For a fundamental email device, Constant Contact ticks the majority of packages. The primary concern right here, though, is that they’re asking a premium cost for a sub-premium item.


As Constant Contact themselves reiterate with their site, they are a tool for small businesses. And, thus, it’s worth examining them on these terms. As discussed above, they most definitely have enough of the basics covered to please most small businesses, and also if it were as easy as that after that we ‘d recommend them more extremely.

The issue, these days, is that there are plenty of various other email devices offering even more than Constant Contact, as well as for a lot much less money. This includes not just includes, yet additionally user experience. For the amount you pay with Constant Contact, you might discover on your own making use of a lot extra powerful tools such as ActiveCampaign as well as GetResponse.

And also with current enhancements to automations as well as coverage, and also the addition of new functions like a site builder, it does look like they’re making an effort to improve the item. Their absence of advanced functions makes it tough to suggest them over others at this price factor.

There you have it: the next time you see Constant Contact as the number 1 ranked service anywhere around the web, I would frankly claim that there may be other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has one of the most innovative automation systems we’ve ever before tried, and also it can’t be compared to Constant Contact’s simplified method (it just includes autoresponders). They also provide robust reports and evaluation tools. They are also more affordable than Constant Contact.
  • Sendinblue is among the most affordable all-in-one email marketing devices on the market. It’s available in 6 languages and also comes with sophisticated automation choices as well as a integrated CRM.
  • GetResponse is a strong alternative. It features several sophisticated attributes (e.g. a webinar tool), has outstanding automations and also offers one of the most effective spam and also design testing devices we’ve ever before made use of. When compared to GetResponse, that’s why Constant Contact falls short.

We have a comprehensive guide with the very best alternatives to Constant Contact, check it out here. You can additionally try our Smart Finder to see which e-newsletter service is best fit to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp defeats Constant Contact by far. Take a look at our Mailchimp vs Constant Contact contrast if you would certainly like to get right into the details.

Can Constant Contact be utilized as a CRM?

Constant Contact, in collaboration with SharpSpring, uses an all-in-one CRM platform. However, at $399/month, you would certainly be much better off taking a look at any one of these CRMs for local business, which will certainly be even more cost effective. There are also a lot of superb complimentary CRMs to pick from.

Exactly how can I terminate my Constant Contact membership?

Frustratingly, you’ll need to call Constant Contact within business hours Eastern time in order to terminate your account. Here is the number for the US as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit email advertising software program for small companies. It safely stores your consumer information and supplies a protected way to handle your subscribers.

Constant Contact deliverability – is it any type of excellent?

Constant Contact’s deliverability rates are consistently good in our bi-annual deliverability tests.

In spite of these showy numbers and functions, passion in Constant Contact seems to be on the decline, at least according to Google Trends. As Constant Contact themselves repeat with their website, they are a device for tiny services. The concern, these days, is that there are lots of various other e-mail devices supplying also much more than Constant Contact, as well as for a great deal much less money. For the quantity you pay with Constant Contact, you might discover yourself using much extra powerful tools such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever before tried, as well as it can’t be compared to Constant Contact’s simple method (it only features autoresponders).

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