Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Refund Unused Prepay Account Balance

Constant Contact have been in the email marketing video game given that 1995. Throughout that time, they’ve taken care of to become one of one of the most used e-mail devices worldwide, after Mailchimp.

One point I noticed is that Constant Contact is extremely frequently the leading selection for many other review internet sites. Naturally, I wonder to see if our comprehensive analysis generates the same end result.

You might have had a look at the Constant Contact evaluations supplied by individuals online, too, and whilst they are quite favorable, they might not give you the whole picture. Our testimonial of Constant Contact is based upon a methodical strategy and uses our useful experience and also understanding of lots of various other straightforward and also innovative marketing automation devices.

What makes them special is that they’ve included numerous functions throughout the years that few of their competitors sporting activity, such as digital product downloads, occasion management, consultation scheduling and also social campaigns. These all include in the diverse checklist of e-mail choices readily available, in addition to automations as well as persisting newsletters.

Constant Contact boast a industry with around 400 applications and assimilations that accommodate also one of the most niche of items. Despite these fancy numbers as well as functions, rate of interest in Constant Contact appears to be on the decline, at the very least according to Google Trends. Enough reason for us to take a better look at Constant Contact’s outs & ins and examine if it’s still pertinent in the 21st century.
Figure out below!

Constant Contact Summary

Constant Contact is routed in the direction of small companies, but their prices aren’t the most budget-friendly, especially when you consider that their attributes simply aren’t that advanced. Strategies begin with $9.99/ month, however this just permits 500 customers, and costs rise quite dramatically after that.

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Constant Contact Pricing

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> Find out even more regarding Constant Contact’s plans in our complete prices overview

Cons and also pros


Is Constant Contact the appropriate newsletter solution for you?

Advised if:

You run occasions:

Constant Contact is fairly unique in this regard, being just one of minority e-mail marketing devices to enable you to take care of occasion registrations, tickets, and also invites . Remember that this attribute features its very own costs: 5.4% + $0.80 for each and every ticket offered or deal carried out.

Not suggested if:

You need innovative automation:

Remarkably, for the premium it charges, Constant Contact does not provide the most advanced automations. While they do use set off projects, autoresponders as well as abandoned cart campaigns (for Shopify just), you’ll locate that other more affordable devices supply similar levels of automation– MailerLite and also Sendinblue, for instance.

Score information


Alleviate of Use

Typically it’s simple to browse, though a little bit dull-looking. You can get to most places within a number of clicks, though as they’ve added more capability, some things have come to be a little hidden, for instance, automations.

E-newsletter Creation


The editor is quickly, however light on attributes, specifically in the designing department. In addition to that it’s simple to work with.



This is very fundamental, just enabling you to insert basic greetings or contact details. There is no if/then/else reasoning available.

Email kinds

Timeless, autoresponders, basic automations, reoccuring newsletters, A/B testing, occasion enrollments, polls, discount coupons and also studies .

Selection and Flexibility of Template Designs

Not bad. There are around 200 (!) templates to choose from, with differing levels of quality (some are decent, while others look a little standard as well as dated). You can likewise go back to square one, and utilize a handy attribute called ‘Brand your email’ to auto-generate a design template based upon your internet site’s shades as well as logo.

Email Marketing Automation

It also produces pre-defined call sectors based on your clients’ communications with your online store (e.g. repeat, lapsed as well as prospective customers). Automations based on contact triggers (e.g. e-mail opens up, clicks) are also available.

List Management

You can create sectors from get in touch with activity, listing membership, call details, tags, or ecommerce task. You can also develop a section from your call understandings and also tag get in touches with based on get in touch with area requirements.

Registration Forms/ Opt-in & Opt-out- Process

There is beside no modification with the type, and also it merely offers a description box, fundamental area alternatives (which you can’t include in) and then a listing, or checklists, that people can check to be contributed to.


As you can see in our deliverability examinations, Constant Contact does not carry out as well terribly, reaching one of the most popular e-mail providers (AOL, Gmail, Yahoo, and also Outlook) the majority of the time.

Records as well as Analysis

In addition to typical open and also click reports, spam, bounce and also unsubscribe rates are also offered. You additionally get click warm maps, as well as some helpful review records such as open and also click trends, opens by gadget, % of calls engaged, and the majority of effective subject line. You can likewise compare projects. Progressed tracking such as social tracking isn’t readily available.


The site and the device are only available in English. You can pick to transform some of the non-editable e-mail sections (e.g. footer as well as personal privacy plan text) to one of 10 languages offered, primarily European.

Additional Features

Spam- and Design-Testing

Spam screening isn’t offered, however, there is a attribute to examine the email for errors ( missing out on web links, placeholder text that hasn’t been upgraded, etc). There’s additionally a tool that allows you to preview how emails will seek details recipients, although this didn’t seem to function when we examined it out. ‘Inbox Preview’ by Litmus is readily available as an add-on service, although at $10/month for just 5 examinations, it’s a little steep.

Bounce Management


Soft bounces are placed on temporary hold for 15 days, and after that frown at. If it happens once again, they are relocated into a suspended bounce group. They have a ‘ advised for removal’ filter available to see these, but do not remove them immediately.



Import/export readily available although it’s not as simple as maybe– you need to initially make it possible for innovative e-mail authorizations under Account Settings.

Storage space readily available for images as well as information


All strategies include limitless storage.

Pro Features


of course

SPF and also DKIM are supported.

Very own Domain


Various levels of account access


The Account Owner can additionally assign functions to be either an Account Manager or a Campaign Creator.



Constant Contact use a massive quantity of integrations and also apps , practically 400.

Touchdown Page Builder


This is only offered using their form home builder, and it’s really fundamental. Rather, we ‘d recommend these cost-free landing web page contractors.

Consumer Support

3.5/ 5.

There are several networks of support, including live chat, phone assistance, a understanding base as well as community-based assistance. I found that the conversation as well as phone support weren’t always readily available, which was a little frustrating.

Overall ranking.

3.6/ 5.

For a fundamental e-mail device, Constant Contact ticks the majority of the boxes. The primary issue right here, though, is that they’re asking a costs cost for a sub-premium item.


As Constant Contact themselves repeat with their website, they are a tool for small companies. As well as, because of this, it’s worth assessing them on these terms. As mentioned above, they certainly have sufficient of the essentials covered to satisfy most small companies, and also if it were as easy as that then we would certainly advise them a lot more very.

The problem, these days, is that there are lots of various other email tools providing even more than Constant Contact, and for a whole lot less cash. This includes not only includes, yet also customer experience. For the quantity you pay with Constant Contact, you could locate yourself making use of much more effective tools such as ActiveCampaign as well as GetResponse.

They do pick up points for their decent deliverability rates, combinations (particularly social media sites combinations), and for enabling various access degrees for separate customers. As well as with recent improvements to automations and also reporting, and the enhancement of brand-new functions like a site home builder, it does appear like they’re making an effort to enhance the product. But their absence of sophisticated attributes makes it challenging to suggest them over others at this cost point. (You’ll see we don’t detail them as a great Mailchimp choice, either.).

There you have it: the following time you see Constant Contact as the number 1 ranked service anywhere around the internet, I would frankly claim that there could be various other rate of interests at play there.

Attempt Constant Contact currently absolutely free for 30 days.

Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has among the most sophisticated automation systems we’ve ever tried, and it can’t be contrasted to Constant Contact’s simple approach (it only includes autoresponders). They additionally supply robust reports and also evaluation devices. They are also less costly than Constant Contact.
  • Sendinblue is just one of the most affordable all-in-one e-mail advertising devices on the market. It’s available in 6 languages as well as comes with sophisticated automation choices as well as a integrated CRM.
  • GetResponse is a solid alternative. It features numerous advanced features (e.g. a webinar tool), has exceptional automations and uses among the very best spam and also design testing devices we’ve ever before used. When contrasted to GetResponse, that’s why Constant Contact drops short.

We have a detailed overview with the very best alternatives to Constant Contact, check it out here. You can also try our Smart Finder to see which e-newsletter service is finest suited to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp beats Constant Contact hands down. Take a look at our Mailchimp vs Constant Contact comparison if you would certainly like to get right into the details.

Can Constant Contact be made use of as a CRM?

Constant Contact, in collaboration with SharpSpring, supplies an all-in-one CRM system. At $399/month, you ‘d be a lot far better off taking a appearance at any of these CRMs for tiny services, which will be much a lot more inexpensive. There are also plenty of superb complimentary CRMs to select from.

Exactly how can I terminate my Constant Contact membership?

Frustratingly, you’ll need to call Constant Contact within company hrs Eastern time in order to terminate your account. Here is the number for the US and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official e-mail advertising and marketing software application for small companies. It securely shops your consumer information and provides a safe means to handle your clients.

Constant Contact deliverability – is it any type of great?

Constant Contact’s deliverability prices are regularly excellent in our bi-annual deliverability examinations.

Despite these showy numbers as well as attributes, rate of interest in Constant Contact seems to be on the decline, at the very least according to Google Trends. As Constant Contact themselves reiterate with their website, they are a tool for tiny businesses. The problem, these days, is that there are lots of other email devices offering even a lot more than Constant Contact, and for a great deal less cash. For the quantity you pay with Constant Contact, you could locate yourself using much more powerful devices such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever before attempted, and also it can’t be contrasted to Constant Contact’s simplified method (it just includes autoresponders).

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