Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Response Questionnaire

Constant Contact have been in the e-mail advertising and marketing video game because 1995. Throughout that time, they’ve handled to become one of one of the most used email tools on the planet, after Mailchimp.

One thing I discovered is that Constant Contact is really usually the leading selection for several other testimonial web sites. Naturally, I wonder to see if our in-depth evaluation produces the same end result.

You could have taken a look at the Constant Contact evaluations provided by individuals online, also, as well as whilst they are pretty favorable, they might not provide you the whole picture. Our evaluation of Constant Contact is based upon a methodical strategy as well as uses our functional experience as well as knowledge of loads of various other straightforward as well as innovative advertising and marketing automation tools.

What makes them unique is that they’ve added numerous attributes throughout the years that few of their rivals sporting activity, such as electronic item downloads, occasion monitoring, consultation organizing and social campaigns. These all include in the diverse listing of email alternatives offered, in addition to automations and also persisting newsletters.

Constant Contact brag a industry with around 400 applications and integrations that deal with also the most specific niche of products. Despite these showy numbers as well as attributes, passion in Constant Contact appears to be on the decline, at the very least according to Google Trends. Sufficient reason for us to take a closer look at Constant Contact’s ins & outs as well as inspect if it’s still appropriate in the 21st century.
Figure out below!

Constant Contact Summary

Constant Contact is guided in the direction of small businesses, but their rates aren’t one of the most cost effective, especially when you consider that their features simply aren’t that advanced. Plans begin with $9.99/ month, but this just enables 500 customers, and also rates climb pretty sharply afterwards.

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Constant Contact Pricing

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> Find out more regarding Constant Contact’s plans in our complete pricing overview

Cons as well as pros


Is Constant Contact the right newsletter solution for you?

Recommended if:

You run occasions:

Constant Contact is rather unique in this regard, being one of the few email marketing tools to permit you to take care of occasion registrations, invitations, and also tickets . Bear in mind that this function comes with its very own costs: 5.4% + $0.80 for every ticket marketed or deal conducted.

Not suggested if:

You need advanced automation:

Surprisingly, for the costs it charges, Constant Contact does not offer the most sophisticated automations. While they do offer activated campaigns, autoresponders and also abandoned cart campaigns (for Shopify just), you’ll find that other much cheaper tools offer comparable levels of automation– MailerLite and also Sendinblue.

Ranking information


Ease of Use

Usually it’s easy to browse, though a little bit dull-looking. You can reach most areas within a number of clicks, though as they’ve added much more performance, some things have actually ended up being a little covert, for example, automations.

Newsletter Creation


The editor is quick, but light on features, especially in the styling division. Aside from that it’s easy to work with.



This is very fundamental, only permitting you to insert simple introductions or contact details. There is no if/then/else reasoning readily available.

Email types

Timeless, autoresponders, standard automations, repeating newsletters, A/B screening, occasion registrations, promo codes, polls as well as studies .

Selection and Flexibility of Template Designs

Tolerable. There are about 200 (!) layouts to choose from, with differing degrees of quality (some are respectable, while others look a little basic and dated). You can also go back to square one, and utilize a handy attribute called ‘Brand your email’ to auto-generate a design template based upon your web site’s shades and logo design.

Email Marketing Automation

It also produces pre-defined call segments based on your consumers’ interactions with your online shop (e.g. repeat, lapsed as well as possible consumers). Automations based on get in touch with triggers (e.g. email opens up, clicks) are additionally available.

Listing Management

You can produce sectors from get in touch with task, listing subscription, call information, tags, or ecommerce task. You can also develop a sector from your contact insights and also tag get in touches with based on call area standards.

Registration Forms/ Opt-in & Opt-out- Process

There is alongside no customization with the kind, and also it just offers a summary box, basic field choices (which you can not include in) and after that a listing, or lists, that individuals can examine to be contributed to.


As you can see in our deliverability examinations, Constant Contact does not perform also terribly, getting to the most prominent e-mail service providers (AOL, Gmail, Yahoo, and also Outlook) most of the moment.

Reports and Analysis

In addition to common open as well as click records, spam, bounce as well as unsubscribe prices are likewise offered. You likewise obtain click warm maps, and some beneficial summary reports such as open and also click fads, opens by gadget, % of calls involved, and many successful subject line.


Below’s where it obtains a little bit unshaven. The website as well as the device are only readily available in English. You can select to change some of the non-editable email areas (e.g. footer and also privacy plan message) to among 10 languages available, mostly European. Assistance and the knowledge base is available in 4 languages. Somewhat confusing, but at least there’s some effort to sustain multilingual individuals and also target markets.

Additional Features

Spam- as well as Design-Testing

Spam testing isn’t available, nevertheless, there is a attribute to check the email for mistakes ( missing out on links, placeholder text that hasn’t been upgraded, and so on). There’s also a tool that allows you to sneak peek exactly how e-mails will search for details recipients, although this didn’t seem to function when we tested it out. ‘Inbox Preview’ by Litmus is offered as an add-on solution, although at $10/month for just 5 examinations, it’s a little high.

Bounce Management


Soft bounces are put on short-lived hold for 15 days, and afterwards feel bitter. They are moved right into a put on hold bounce category if it occurs once again. They have a ‘ advised for removal’ filter readily available to watch these, yet don’t eliminate them immediately.



Import/export offered although it’s not as uncomplicated as it could be– you need to first allow sophisticated email consents under Account Settings.

Storage available for photos and information


All strategies include limitless storage space.

Pro Features



SPF as well as DKIM are supported.

Own Domain


Various levels of account gain access to

of course

The Account Owner can additionally assign functions to be either an Account Manager or a Campaign Creator.



Constant Contact provide a substantial quantity of apps as well as integrations , almost 400.

Touchdown Page Builder

of course

This is only offered via their kind home builder, and also it’s extremely basic. Instead, we would certainly suggest these complimentary touchdown page home builders.

Customer Support

3.5/ 5.

There are numerous channels of assistance, consisting of online conversation, phone assistance, a data base and also community-based support. I located that the conversation and phone assistance weren’t always offered, which was a little frustrating. When I was able to get hold of conversation support, nevertheless, I did find them to be useful and responsive . Keep in mind that you’ll need to call order to terminate your registration, which is rather bothersome.

General ranking.

3.6/ 5.

For a fundamental email device, Constant Contact ticks most of packages. The major concern below, however, is that they’re asking a premium price for a sub-premium item.

Final thought.

As Constant Contact themselves restate via their website, they are a tool for small companies. And, thus, it’s worth evaluating them on these terms. As discussed above, they definitely have sufficient of the fundamentals covered to please most small companies, as well as if it were as easy as that after that we ‘d advise them a lot more highly.

The problem, these days, is that there are plenty of various other email devices supplying even more than Constant Contact, and for a lot less money. This includes not only includes, however additionally individual experience. As a matter of fact, for the quantity you pay with Constant Contact, you can find yourself utilizing much more effective tools such as ActiveCampaign as well as GetResponse.

And also with recent enhancements to automations as well as coverage, as well as the addition of brand-new features like a website building contractor, it does look like they’re making an initiative to improve the item. Their lack of advanced functions makes it hard to suggest them over others at this price point.

So, there you have it: the following time you see Constant Contact as the number 1 ranked solution anywhere around the internet, I would strongly declare that there might be various other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has among one of the most sophisticated automation systems we’ve ever before attempted, and also it can’t be compared to Constant Contact’s simplistic strategy (it only features autoresponders). They likewise use robust reports and also evaluation devices. They are even cheaper than Constant Contact.
  • Sendinblue is one of the least expensive all-in-one email marketing devices on the market. It’s available in 6 languages and also comes with sophisticated automation options as well as a integrated CRM.
  • GetResponse is a strong option. It features numerous innovative features (e.g. a webinar device), has outstanding automations and provides among the best spam and style testing tools we’ve ever before made use of. That’s why Constant Contact fails when compared to GetResponse.

We have a thorough overview with the best choices to Constant Contact, check it out below. You can additionally check out our Smart Finder to see which newsletter service is finest suited to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp defeats Constant Contact hands down. Take a look at our Mailchimp vs Constant Contact contrast if you would certainly like to get into the information.

Can Constant Contact be made use of as a CRM?

Constant Contact, in collaboration with SharpSpring, supplies an all-in-one CRM platform. However, at $399/month, you would certainly be much better off taking a look at any one of these CRMs for small companies, which will certainly be far more cost effective. There are also lots of excellent free CRMs to choose from.

Exactly how can I terminate my Constant Contact registration?

Frustratingly, you’ll need to call Constant Contact within service hours Eastern time in order to terminate your account. Here is the number for the United States as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate email advertising and marketing software for small businesses. It safely shops your client information and also supplies a secure method to manage your customers.

Constant Contact deliverability – is it any kind of excellent?

Constant Contact’s deliverability rates are constantly excellent in our bi-annual deliverability tests.

In spite of these flashy numbers as well as attributes, rate of interest in Constant Contact seems to be on the decline, at least according to Google Trends. As Constant Contact themselves repeat via their website, they are a tool for small companies. The concern, these days, is that there are plenty of various other email tools providing even a lot more than Constant Contact, and also for a lot less money. For the amount you pay with Constant Contact, you might discover on your own making use of much extra powerful devices such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever before tried, as well as it can’t be compared to Constant Contact’s simplified method (it only includes autoresponders).

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