Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Response Text

Constant Contact have actually been in the e-mail advertising and marketing video game since 1995. Throughout that time, they’ve managed to turn into one of one of the most used email devices on the planet, after Mailchimp.

One thing I observed is that Constant Contact is extremely commonly the top choice for numerous various other testimonial web sites. Normally, I wonder to see if our detailed evaluation creates the very same result.

You might have taken a look at the Constant Contact reviews offered by users online, too, and also whilst they are quite positive, they may not offer you the whole picture. Our evaluation of Constant Contact is based on a methodical approach as well as utilizes our useful experience and understanding of lots of other simple and also advanced advertising automation tools.

What makes them unique is that they’ve included numerous functions throughout the years that few of their competitors sport, such as electronic product downloads, event management, visit scheduling and social campaigns. These all include in the diverse listing of email choices readily available, along with automations and also reoccuring e-newsletters.

Constant Contact boast a marketplace with around 400 apps and integrations that deal with also one of the most niche of products. Yet despite these fancy numbers and attributes, interest in Constant Contact appears to be on the decrease, at least according to Google Trends. Enough reason for us to take a better look at Constant Contact’s ins & outs as well as check if it’s still appropriate in the 21st century.
Figure out below!

Constant Contact Summary

Constant Contact is directed in the direction of small companies, yet their rates aren’t the most budget-friendly, especially when you consider that their attributes just aren’t that progressed. Plans start from $9.99/ month, but this just enables 500 subscribers, and also costs climb quite dramatically after that.

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Constant Contact Pricing

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> Find out more regarding Constant Contact’s plans in our complete prices guide

Cons and also pros


Is Constant Contact the best e-newsletter service for you?

Suggested if:

You run events:

Constant Contact is fairly special hereof, being just one of the few e-mail advertising and marketing devices to allow you to take care of event registrations, tickets, as well as invitations . Keep in mind that this function comes with its very own charges: 5.4% + $0.80 for every ticket marketed or purchase carried out.

Not recommended if:

You require innovative automation:

Surprisingly, for the costs it charges, Constant Contact does not provide one of the most advanced automations. While they do provide caused campaigns, autoresponders and also deserted cart campaigns (for Shopify only), you’ll discover that other more affordable devices use similar levels of automation– MailerLite and Sendinblue, as an example.

Score information


Ease of Use

Normally it’s easy to navigate, though a little bit dull-looking. You can reach the majority of places within a couple of clicks, though as they’ve added much more functionality, some things have actually become a little concealed, for instance, automations.

E-newsletter Creation


The editor is quick, but light on features, particularly in the styling division. Besides that it’s very easy to collaborate with.


of course

This is very standard, only permitting you to place easy introductions or call details. There is no if/then/else reasoning available.

Email kinds

Traditional, autoresponders, standard automations, repeating newsletters, A/B screening, event registrations, coupons, polls and also surveys .

Choice as well as Flexibility of Template Designs

Not bad. You can additionally begin from scrape, as well as utilize a useful function called ‘Brand your e-mail’ to auto-generate a layout based on your internet site’s colors and also logo design.

Email Marketing Automation

It likewise produces pre-defined call sections based on your clients’ interactions with your on-line shop (e.g. repeat, expired as well as potential customers). Automations based on call triggers (e.g. email opens, clicks) are additionally offered.

Checklist Management

You can create segments from call task, listing membership, call information, tags, or ecommerce task. You can additionally develop a section from your get in touch with insights and also tag get in touches with based on contact field requirements.

Registration Forms/ Opt-in & Opt-out- Process

There is next to no modification with the type, and also it just uses a summary box, standard field options (which you can not include in) and after that a checklist, or checklists, that people can inspect to be included in.


As you can see in our deliverability tests, Constant Contact does not perform as well terribly, reaching the most prominent e-mail service providers (AOL, Gmail, Yahoo, and Outlook) most of the time.

Reports and also Analysis

Along with typical open as well as click records, spam, bounce as well as unsubscribe prices are additionally offered. You likewise get click warmth maps, as well as some helpful overview records such as open and click patterns, opens by device, % of get in touches with involved, as well as many successful subject line. You can likewise compare projects. Advanced tracking such as social monitoring isn’t readily available.


Below’s where it obtains a bit unshaven. The site and also the tool are just offered in English. You can select to alter several of the non-editable email sections (e.g. footer and also privacy policy message) to one of 10 languages available, mostly European. Assistance and also the knowledge base is available in 4 languages. A little complex, however a minimum of there’s some effort to sustain multilingual users and also target markets.

More Features

Spam- and Design-Testing

Spam screening isn’t readily available, however, there is a feature to check the e-mail for errors ( missing out on links, placeholder message that hasn’t been updated, etc). There’s additionally a tool that enables you to preview how e-mails will seek particular recipients, although this really did not appear to work when we tested it out. ‘Inbox Preview’ by Litmus is readily available as an add-on solution, although at $10/month for simply 5 examinations, it’s a little high.

Bounce Management


Soft bounces are placed on temporary hold for 15 days, and after that dislike. If it happens again, they are moved right into a suspended bounce group. They have actually a ‘ advised for removal’ filter readily available to view these, but do not remove them immediately.



Import/export offered although it’s not as uncomplicated as it could be– you need to first enable sophisticated e-mail authorizations under Account Settings.

Storage space readily available for photos and also data


All plans include limitless storage space.

Pro Features


of course

SPF and DKIM are supported.

Very own Domain


Different degrees of account accessibility

of course

The Account Owner can likewise appoint duties to be either an Account Manager or a Campaign Creator.


of course

Constant Contact offer a large quantity of apps as well as assimilations , practically 400.

Landing Page Builder


This is just readily available by means of their form building contractor, and also it’s extremely standard. Instead, we would certainly suggest these free landing web page building contractors.

Customer Support

3.5/ 5.

There are numerous networks of support, including real-time conversation, phone support, a knowledge base as well as community-based support. I found that the conversation and phone assistance weren’t constantly offered, which was a little aggravating. When I was able to get hold of conversation support, nonetheless, I did locate them to be beneficial and also responsive . Keep in mind that you’ll require to call in order to terminate your membership, which is quite bothersome.

Total score.

3.6/ 5.

For a basic email device, Constant Contact ticks most of packages. The major problem below, however, is that they’re asking a costs cost for a sub-premium product.


As Constant Contact themselves restate through their website, they are a device for small companies. And, because of this, it’s worth reviewing them on these terms. As stated above, they absolutely have enough of the basics covered to satisfy most small companies, and also if it were as simple as that then we would certainly recommend them extra very.

The concern, these days, is that there are lots of various other email tools using even more than Constant Contact, as well as for a whole lot less money. This consists of not only includes, yet likewise customer experience. Actually, for the amount you pay with Constant Contact, you can find yourself making use of much more effective tools such as ActiveCampaign as well as GetResponse.

And with current improvements to automations and coverage, and also the enhancement of brand-new attributes like a site builder, it does look like they’re making an effort to improve the item. Their absence of innovative attributes makes it difficult to suggest them over others at this cost factor.

There you have it: the next time you see Constant Contact as the number 1 ranked service anywhere around the web, I would frankly declare that there may be various other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has one of the most sophisticated automation systems we’ve ever attempted, as well as it can’t be contrasted to Constant Contact’s simple strategy (it only includes autoresponders). They likewise use durable reports and also analysis tools. They are also less costly than Constant Contact.
  • Sendinblue is just one of the most inexpensive all-in-one e-mail advertising and marketing devices on the market. It’s readily available in 6 languages and comes with sophisticated automation options and also a built-in CRM.
  • GetResponse is a solid choice. It comes with many advanced features (e.g. a webinar device), has superb automations and supplies one of the best spam and design screening tools we’ve ever before made use of. That’s why Constant Contact falls short when compared to GetResponse.

We have a in-depth guide with the most effective choices to Constant Contact, check it out right here. You can likewise experiment with our Smart Finder to see which newsletter service is ideal matched to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp beats Constant Contact hands down. Take a look at our Mailchimp vs Constant Contact comparison if you would certainly such as to obtain into the information.

Can Constant Contact be used as a CRM?

Constant Contact, in partnership with SharpSpring, uses an all-in-one CRM system. Nonetheless, at $399/month, you would certainly be better off having a look at any one of these CRMs for small companies, which will be far more budget-friendly. There are even lots of superb totally free CRMs to pick from.

Just how can I cancel my Constant Contact subscription?

Frustratingly, you’ll need to call Constant Contact within organization hrs Eastern time in order to cancel your account. Below is the number for the US and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit e-mail advertising software program for small businesses. It safely stores your client information as well as provides a protected means to handle your customers.

Constant Contact deliverability – is it any type of excellent?

Constant Contact’s deliverability prices are consistently great in our bi-annual deliverability examinations.

In spite of these showy numbers and attributes, rate of interest in Constant Contact appears to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves reiterate via their website, they are a tool for small companies. The problem, these days, is that there are plenty of various other email tools offering also much more than Constant Contact, as well as for a whole lot much less cash. For the quantity you pay with Constant Contact, you could discover yourself utilizing a lot more powerful tools such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever before tried, and it can’t be contrasted to Constant Contact’s simplistic strategy (it just includes autoresponders).

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