Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have remained in the e-mail advertising and marketing game since 1995. During that time, they’ve taken care of to turn into one of the most pre-owned email tools in the world, after Mailchimp.

One point I discovered is that Constant Contact is very frequently the top option for lots of various other testimonial web sites. Naturally, I am curious to see if our thorough analysis generates the exact same end result.

You might have taken a look at the Constant Contact evaluations offered by customers online, also, as well as whilst they are rather favorable, they may not offer you the whole picture. Our testimonial of Constant Contact is based upon a systematic approach and also utilizes our practical experience and understanding of loads of other easy as well as sophisticated marketing automation devices.

What makes them unique is that they’ve added numerous features throughout the years that few of their competitors sporting activity, such as electronic product downloads, event monitoring, visit organizing and social campaigns. These all include in the diverse list of e-mail alternatives available, in addition to automations as well as reoccuring e-newsletters.

Constant Contact boast a marketplace with around 400 applications as well as assimilations that cater to also the most particular niche of items. In spite of these flashy numbers and also attributes, passion in Constant Contact appears to be on the decrease, at least according to Google Trends. If it’s still appropriate in the 21st century, Enough factor for us to take a better look at Constant Contact’s ins & outs and also examine.
Figure out below!

Constant Contact Summary

Constant Contact is guided in the direction of small businesses, but their costs aren’t one of the most cost effective, specifically when you consider that their attributes just aren’t that advanced. Plans start from $9.99/ month, yet this just permits 500 customers, as well as costs increase rather greatly after that.

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Constant Contact Pricing

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> Find out more about Constant Contact’s strategies in our complete prices overview

Pros and Cons


Is Constant Contact the right newsletter solution for you?

Suggested if:

You run events:

Constant Contact is fairly unique in this regard, being among the few e-mail advertising and marketing devices to enable you to manage occasion invites, enrollments, and also tickets . Remember that this function includes its own charges: 5.4% + $0.80 for each and every ticket sold or transaction carried out.

Not recommended if:

You require innovative automation:

Remarkably, for the premium it bills, Constant Contact doesn’t offer one of the most advanced automations. While they do offer set off campaigns, autoresponders and deserted cart campaigns (for Shopify just), you’ll locate that more affordable devices provide comparable degrees of automation– MailerLite and Sendinblue, as an example.

Rating information


Relieve of Use

Typically it’s simple to browse, though a little bit dull-looking. You can reach most areas within a number of clicks, though as they’ve included a lot more capability, some points have actually become a little concealed, as an example, automations.

E-newsletter Creation


The editor is quick, but light on features, particularly in the styling department. Besides that it’s very easy to work with.



This is extremely standard, just enabling you to put simple greetings or get in touch with details. There is no if/then/else reasoning offered.

Email kinds

Timeless, autoresponders, standard automations, recurring e-newsletters, A/B testing, occasion registrations, promo codes, surveys and also polls .

Option and Flexibility of Template Designs

Not bad. There are around 200 (!) design templates to select from, with varying levels of quality (some are good, while others look a little basic and outdated). You can likewise start from scratch, and also make use of a helpful feature called ‘Brand your e-mail’ to auto-generate a template based upon your internet site’s shades and logo design.

Email Marketing Automation

They offer autoresponders and deserted cart campaigns for Shopify and WooCommerce. It also produces pre-defined get in touch with segments based on your consumers’ interactions with your on-line shop (e.g. repeat, expired and prospective customers). Automations based upon get in touch with triggers (e.g. email opens, clicks) are likewise readily available. It’s worth keeping in mind that the automations aren’t the most adaptable, as you can’t actually integrate problems and also actions as you can in several other tools.

Checklist Management

You can develop sectors from get in touch with activity, listing membership, contact information, tags, or ecommerce activity. You can additionally develop a segment from your get in touch with understandings and tag contacts based on get in touch with field standards.

Enrollment Forms/ Opt-in & Opt-out- Process

There is next to no customization with the type, as well as it simply uses a summary box, basic area alternatives (which you can not contribute to) and then a list, or lists, that individuals can check to be added to.


As you can see in our deliverability examinations, Constant Contact does not perform also terribly, reaching the most popular e-mail suppliers (AOL, Gmail, Yahoo, and also Outlook) most of the moment.

Records and also Analysis

In addition to conventional open and click records, spam, bounce as well as unsubscribe rates are additionally readily available. You additionally obtain click warm maps, as well as some helpful review records such as open and click fads, opens by gadget, % of contacts engaged, and a lot of effective subject line. You can likewise contrast projects. Advanced tracking such as social tracking isn’t available.


Right here’s where it gets a little bit unshaven. The website and also the device are only offered in English. You can select to alter some of the non-editable e-mail areas (e.g. footer as well as personal privacy policy message) to one of 10 languages readily available, primarily European. Assistance and the data base is readily available in 4 languages. Slightly complicated, yet at the very least there’s some initiative to sustain multilingual users as well as target markets.

Further Features

Spam- as well as Design-Testing

Spam testing isn’t readily available, nonetheless, there is a feature to check the e-mail for mistakes ( missing out on web links, placeholder text that hasn’t been updated, etc). There’s likewise a device that enables you to sneak peek how e-mails will search for details recipients, although this really did not appear to work when we examined it out. ‘Inbox Preview’ by Litmus is offered as an add-on service, although at $10/month for just 5 examinations, it’s a little steep.

Jump Management


Soft bounces are put on short-term hold for 15 days, and then frown at. If it happens once more, they are moved into a put on hold bounce group. They have a ‘ suggested for removal’ filter offered to see these, however do not eliminate them instantly.



Import/export readily available although it’s not as uncomplicated as maybe– you require to first allow sophisticated e-mail permissions under Account Settings.

Storage space offered for pictures as well as information


All plans come with unlimited storage space.

Pro Features



SPF and DKIM are supported.

Own Domain


Various degrees of account accessibility

of course

The Account Owner can likewise appoint functions to be either an Account Manager or a Campaign Creator.


of course

Constant Contact use a enormous amount of applications and also integrations , almost 400.

Landing Page Builder


This is only readily available through their kind home builder, and also it’s very fundamental. Instead, we ‘d advise these free touchdown web page contractors.

Client Support

3.5/ 5.

There are numerous channels of assistance, including real-time conversation, phone assistance, a data base as well as community-based assistance. I discovered that the conversation and phone support weren’t always readily available, which was a little aggravating. When I was able to acquire conversation support, nevertheless, I did find them to be receptive as well as helpful . Remember that you’ll require to call order to cancel your subscription, which is pretty irritating.

Total score.

3.6/ 5.

For a standard email tool, Constant Contact ticks a lot of packages. The major issue here, though, is that they’re asking a premium rate for a sub-premium product.

Final thought.

As Constant Contact themselves repeat with their website, they are a tool for small businesses. As well as, as such, it’s worth evaluating them on these terms. As stated above, they most definitely have sufficient of the essentials covered to satisfy most small businesses, as well as if it were as straightforward as that then we would certainly advise them much more very.

The issue, nowadays, is that there are lots of other email devices using much more than Constant Contact, as well as for a lot much less money. This includes not only features, but also customer experience. In fact, for the amount you pay with Constant Contact, you could find yourself using a lot more powerful devices such as ActiveCampaign and GetResponse.

They do pick up factors for their respectable deliverability prices, assimilations ( especially social media sites assimilations), and for enabling various access levels for separate customers. And also with current enhancements to automations as well as reporting, and the enhancement of brand-new attributes like a internet site builder, it does appear like they’re making an effort to boost the item. Their absence of advanced functions makes it difficult to suggest them over others at this cost factor. (You’ll see we don’t provide them as a excellent Mailchimp choice, either.).

So, there you have it: the next time you see Constant Contact as the number 1 ranked service anywhere around the internet, I would boldly claim that there could be other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has one of one of the most advanced automation systems we’ve ever before tried, and it can not be contrasted to Constant Contact’s simple strategy (it only includes autoresponders). They likewise use durable reports and evaluation tools. They are even cheaper than Constant Contact.
  • Sendinblue is among the most affordable all-in-one e-mail advertising devices on the market. It’s offered in 6 languages as well as comes with innovative automation options as well as a integrated CRM.
  • GetResponse is a solid option. It includes several innovative functions (e.g. a webinar device), offers as well as has outstanding automations one of the best spam as well as design screening devices we’ve ever before made use of. When compared to GetResponse, that’s why Constant Contact falls short.

We have a detailed guide with the best alternatives to Constant Contact, check it out below. You can additionally check out our Smart Finder to see which newsletter service is best suited to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp beats Constant Contact hands down. If you ‘d like to get into the information, take a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be made use of as a CRM?

Constant Contact, in partnership with SharpSpring, offers an all-in-one CRM platform. Nonetheless, at $399/month, you ‘d be better off having a look at any one of these CRMs for local business, which will be even more budget-friendly. There are also a lot of outstanding cost-free CRMs to choose from.

How can I cancel my Constant Contact registration?

Frustratingly, you’ll require to call Constant Contact within company hours Eastern time in order to terminate your account. Here is the number for the United States and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit e-mail advertising and marketing software for small businesses. It safely stores your customer information as well as supplies a protected method to manage your clients.

Constant Contact deliverability – is it any excellent?

Constant Contact’s deliverability rates are constantly great in our bi-annual deliverability tests.

In spite of these showy numbers and attributes, rate of interest in Constant Contact seems to be on the decline, at least according to Google Trends. As Constant Contact themselves restate with their site, they are a device for tiny companies. The concern, these days, is that there are lots of various other email devices using even more than Constant Contact, as well as for a whole lot less cash. For the quantity you pay with Constant Contact, you might discover yourself using a lot a lot more effective tools such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever before tried, and it can not be compared to Constant Contact’s simplistic method (it just includes autoresponders).

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