Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Review

Constant Contact have actually remained in the e-mail marketing game because 1995. During that time, they’ve taken care of to turn into one of one of the most pre-owned e-mail devices on the planet, after Mailchimp.

One point I observed is that Constant Contact is extremely frequently the leading selection for many other review websites. Normally, I am curious to see if our in-depth evaluation creates the very same result.

You might have taken a look at the Constant Contact testimonials used by customers online, as well, as well as whilst they are rather positive, they might not provide you the whole picture. Our review of Constant Contact is based upon a methodical strategy and also utilizes our useful experience and also understanding of dozens of various other easy and innovative marketing automation tools.

What makes them unique is that they’ve included several attributes throughout the years that few of their competitors sport, such as digital product downloads, event monitoring, appointment organizing as well as social campaigns. These all contribute to the varied listing of email choices readily available, in addition to automations and persisting newsletters.

Constant Contact brag a market with around 400 applications and also assimilations that accommodate even one of the most specific niche of items. Yet regardless of these fancy numbers as well as functions, interest in Constant Contact appears to be on the decrease, at least according to Google Trends. Sufficient factor for us to take a more detailed check out Constant Contact’s ins & outs as well as examine if it’s still pertinent in the 21st century.
Figure out listed below!

Constant Contact Summary

Constant Contact is directed towards small businesses, yet their prices aren’t one of the most budget-friendly, especially when you take into consideration that their functions just aren’t that progressed. Plans start from $9.99/ month, however this just enables 500 clients, and also rates increase quite dramatically after that.

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Constant Contact screenshots

Constant Contact Pricing

> Compare prices with our expense calculator

> Find out more regarding Constant Contact’s strategies in our total rates overview

Pros and also Cons


Is Constant Contact the best e-newsletter solution for you?

Suggested if:

You run occasions:

Constant Contact is rather special hereof, being just one of the few e-mail advertising tools to permit you to manage event registrations, tickets, and also invitations . Keep in mind that this feature comes with its very own charges: 5.4% + $0.80 for every ticket offered or deal conducted.

Not advised if:

You require advanced automation:

Remarkably, for the costs it charges, Constant Contact doesn’t use one of the most innovative automations. While they do offer set off projects, autoresponders and also abandoned cart projects (for Shopify just), you’ll discover that more affordable devices use similar levels of automation– MailerLite and Sendinblue, for instance.

Ranking details


Reduce of Use

Typically it’s simple to browse, though a bit dull-looking. You can get to most areas within a number of clicks, though as they’ve added more performance, some points have actually ended up being a little covert, for example, automations.

Newsletter Creation


The editor is quickly, yet light on attributes, specifically in the designing division. In addition to that it’s very easy to deal with.


of course

This is extremely basic, just permitting you to place easy introductions or call information. There is no if/then/else reasoning offered.

Email kinds

Timeless, autoresponders, fundamental automations, repeating newsletters, A/B testing, occasion registrations, vouchers, surveys as well as surveys .

Selection as well as Flexibility of Template Designs

Okay. There are around 200 (!) themes to select from, with varying degrees of quality (some are good, while others look a little standard and also dated). You can likewise go back to square one, and utilize a handy attribute called ‘Brand your e-mail’ to auto-generate a layout based on your website’s shades as well as logo.

Email Marketing Automation

They supply autoresponders and also abandoned cart campaigns for Shopify and also WooCommerce. It additionally creates pre-defined get in touch with sections based upon your consumers’ communications with your on-line store (e.g. repeat, expired as well as prospective clients). Automations based upon contact triggers (e.g. email opens up, clicks) are likewise available. It’s worth noting that the automations aren’t the most versatile, as you can not actually incorporate conditions and activities as you can in many various other tools.

Listing Management

You can produce segments from contact activity, listing subscription, contact details, tags, or ecommerce activity. You can also produce a sector from your get in touch with insights and tag contacts based on call field criteria.

Registration Forms/ Opt-in & Opt-out- Process

There is next to no modification with the kind, as well as it simply uses a summary box, fundamental area options (which you can not add to) and then a list, or lists, that individuals can examine to be included in.


As you can see in our deliverability tests, Constant Contact does not execute too terribly, getting to the most preferred e-mail carriers (AOL, Gmail, Yahoo, and also Outlook) most of the moment.

Reports and Analysis

Along with basic open and click records, spam, bounce as well as unsubscribe rates are also offered. You likewise obtain click warm maps, and some beneficial review records such as open and also click trends, opens by device, % of get in touches with involved, as well as a lot of successful subject line. You can additionally contrast projects. Progressed tracking such as social monitoring isn’t readily available.


Right here’s where it obtains a little bit unshaven. The tool and also the site are only available in English. You can select to alter a few of the non-editable e-mail areas (e.g. footer and also privacy policy message) to one of 10 languages available, primarily European. Support and the knowledge base is offered in 4 languages. Slightly complicated, yet at least there’s some effort to sustain multilingual customers and also target markets.

Additional Features

Spam- as well as Design-Testing

Spam screening isn’t available, nonetheless, there is a function to inspect the email for errors ( missing out on links, placeholder text that hasn’t been updated, etc). There’s additionally a tool that enables you to sneak peek exactly how emails will certainly search for specific recipients, although this didn’t appear to work when we examined it out. ‘Inbox Preview’ by Litmus is available as an add-on service, although at $10/month for simply 5 tests, it’s a little steep.

Jump Management


Soft bounces are put on short-term hold for 15 days, and afterwards feel bitter. If it happens once more, they are moved into a put on hold bounce category. They have a ‘ suggested for removal’ filter readily available to see these, yet do not eliminate them immediately.


of course

Import/export offered although it’s not as simple as it could be– you need to first enable advanced email authorizations under Account Settings.

Storage available for photos and data


All strategies include endless storage.

Pro Features



SPF as well as DKIM are supported.

Own Domain


Various levels of account accessibility

of course

The Account Owner can also assign functions to be either an Account Manager or a Campaign Creator.



Constant Contact offer a substantial quantity of applications and combinations , almost 400.

Touchdown Page Builder


This is only available by means of their form builder, as well as it’s extremely standard. Rather, we would certainly recommend these totally free touchdown page builders.

Client Support

3.5/ 5.

There are several channels of support, including real-time chat, phone assistance, a knowledge base and also community-based assistance. However, I located that the conversation as well as phone support weren’t constantly readily available, which was a little irritating. When I was able to get hold of conversation assistance, nonetheless, I did discover them to be beneficial and responsive . Keep in mind that you’ll require to contact order to cancel your registration, which is quite frustrating.

Overall ranking.

3.6/ 5.

For a fundamental e-mail tool, Constant Contact ticks a lot of the boxes. The major issue right here, though, is that they’re asking a costs price for a sub-premium item.

Final thought.

As Constant Contact themselves repeat through their website, they are a device for small companies. And, therefore, it’s worth reviewing them on these terms. As mentioned above, they certainly have enough of the fundamentals covered to please most small businesses, as well as if it were as basic as that then we ‘d recommend them much more highly.

The problem, these days, is that there are plenty of various other e-mail devices offering much more than Constant Contact, as well as for a great deal much less money. This consists of not just includes, but additionally individual experience. For the quantity you pay with Constant Contact, you can locate yourself using a lot more powerful tools such as ActiveCampaign and GetResponse.

As well as with current enhancements to automations and also reporting, and the addition of brand-new features like a site home builder, it does look like they’re making an effort to improve the item. Their absence of innovative features makes it difficult to advise them over others at this cost factor.

There you have it: the next time you see Constant Contact as the number 1 ranked service anywhere around the internet, I would frankly claim that there might be various other rate of interests at play there.

Attempt Constant Contact now for free for 30 days.

Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has one of the most advanced automation systems we’ve ever tried, and it can’t be contrasted to Constant Contact’s simple strategy (it just includes autoresponders). They additionally use durable reports as well as evaluation devices. In addition to that, they are also cheaper than Constant Contact.
  • Sendinblue is among the most inexpensive all-in-one email advertising and marketing tools on the market. It’s offered in 6 languages and also comes with advanced automation options and also a built-in CRM.
  • GetResponse is a strong choice. It features several advanced attributes (e.g. a webinar tool), supplies and also has excellent automations among the best spam and also layout testing tools we’ve ever before made use of. When compared to GetResponse, that’s why Constant Contact falls short.

We have a detailed guide with the most effective alternatives to Constant Contact, check it out below. You can also experiment with our Smart Finder to see which newsletter solution is ideal suited to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp defeats Constant Contact pass on. If you would certainly like to enter into the details, have a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be used as a CRM?

Constant Contact, in partnership with SharpSpring, offers an all-in-one CRM system. At $399/month, you would certainly be a lot far better off taking a appearance at any of these CRMs for little organizations, which will certainly be far a lot more inexpensive. There are also a lot of exceptional totally free CRMs to pick from.

Exactly how can I terminate my Constant Contact subscription?

Frustratingly, you’ll need to call Constant Contact within business hrs Eastern time in order to cancel your account. Right here is the number for the United States and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official email marketing software for local business. It safely stores your consumer information and also supplies a secure way to handle your customers.

Constant Contact deliverability – is it any kind of good?

Constant Contact’s deliverability prices are constantly excellent in our bi-annual deliverability examinations.

Despite these showy numbers as well as attributes, passion in Constant Contact appears to be on the decrease, at least according to Google Trends. As Constant Contact themselves state through their website, they are a device for little services. The issue, these days, is that there are lots of other e-mail devices providing even more than Constant Contact, and also for a great deal much less cash. For the amount you pay with Constant Contact, you can discover yourself using much extra effective tools such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever before tried, and it can not be compared to Constant Contact’s simplified technique (it just features autoresponders).

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