Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Send Test Email

Constant Contact have actually remained in the e-mail advertising and marketing game because 1995. Throughout that time, they’ve taken care of to turn into one of the most used email tools on the planet, after Mailchimp.

Something I discovered is that Constant Contact is extremely typically the top option for many various other evaluation websites. Normally, I wonder to see if our comprehensive analysis produces the exact same result.

You might have had a look at the Constant Contact reviews supplied by individuals online, as well, and also whilst they are pretty positive, they may not offer you the whole picture. Our evaluation of Constant Contact is based upon a systematic strategy and also uses our useful experience and also expertise of loads of various other simple and also sophisticated advertising automation tools.

What makes them special is that they’ve included numerous features over the years that few of their rivals sport, such as electronic product downloads, occasion management, appointment organizing and also social campaigns. These all add to the diverse checklist of e-mail choices available, in addition to automations and also reoccuring e-newsletters.

Constant Contact boast a industry with around 400 apps and assimilations that cater to also the most niche of items. Despite these fancy numbers and features, interest in Constant Contact appears to be on the decrease, at least according to Google Trends. Sufficient factor for us to take a better take a look at Constant Contact’s ins & outs and check if it’s still pertinent in the 21st century.
Find out below!

Constant Contact Summary

Constant Contact is routed towards local business, but their rates aren’t one of the most affordable, particularly when you think about that their features just aren’t that advanced. Plans start from $9.99/ month, yet this only allows for 500 clients, and rates rise pretty dramatically after that.

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Constant Contact Pricing

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> Find out even more about Constant Contact’s plans in our total rates overview

Pros and Cons


Is Constant Contact the best newsletter solution for you?

Suggested if:

You run events:

Constant Contact is quite special in this regard, being just one of the few email marketing devices to allow you to take care of occasion invites, tickets, and also registrations . Bear in mind that this attribute comes with its very own fees: 5.4% + $0.80 for every ticket offered or transaction carried out.

Not advised if:

You need sophisticated automation:

Remarkably, for the premium it bills, Constant Contact does not supply the most sophisticated automations. While they do provide caused campaigns, autoresponders and also abandoned cart projects (for Shopify just), you’ll find that various other much less expensive devices provide comparable degrees of automation– MailerLite as well as Sendinblue.

Ranking information


Reduce of Use

Generally it’s simple to navigate, though a little bit dull-looking. You can reach the majority of areas within a number of clicks, though as they’ve added more capability, some things have become a little surprise, for instance, automations.

Newsletter Creation


The editor is quickly, however light on attributes, particularly in the styling department. Besides that it’s simple to work with.



This is very fundamental, just allowing you to insert easy greetings or call details. There is no if/then/else logic available.

Email types

Timeless, autoresponders, fundamental automations, repeating e-newsletters, A/B screening, occasion enrollments, vouchers, surveys and also studies .

Selection as well as Flexibility of Template Designs

Tolerable. There are around 200 (!) templates to choose from, with varying levels of quality (some are suitable, while others look a little fundamental and also dated). You can likewise go back to square one, and also use a helpful feature called ‘Brand your e-mail’ to auto-generate a design template based upon your web site’s shades and logo.

Email Marketing Automation

It likewise generates pre-defined contact sections based on your consumers’ communications with your on the internet shop (e.g. repeat, expired as well as possible consumers). Automations based on call triggers (e.g. email opens, clicks) are also readily available.

Checklist Management

You can develop segments from contact task, listing subscription, call information, tags, or ecommerce task. You can additionally produce a segment from your get in touch with understandings as well as tag calls based on get in touch with area requirements.

Enrollment Forms/ Opt-in & Opt-out- Process

There is next to no personalization with the kind, as well as it merely offers a summary box, fundamental area choices (which you can’t include in) and then a listing, or lists, that individuals can inspect to be added to.


As you can see in our deliverability tests, Constant Contact does not carry out too terribly, reaching the most prominent email companies (AOL, Gmail, Yahoo, as well as Outlook) most of the time.

Reports and also Analysis

In addition to typical open and also click records, spam, bounce as well as unsubscribe prices are also readily available. You also get click warm maps, and also some helpful introduction reports such as open as well as click patterns, opens by tool, % of contacts involved, and also the majority of successful subject line. You can also contrast campaigns. Nonetheless, advanced tracking such as social monitoring isn’t available.


Right here’s where it obtains a bit hairy. The site as well as the device are just available in English. You can choose to transform several of the non-editable email areas (e.g. footer as well as personal privacy policy message) to among 10 languages offered, mainly European. Support and also the data base is available in 4 languages. Somewhat complicated, yet at least there’s some effort to sustain multilingual individuals and also target markets.

Additional Features

Spam- and also Design-Testing

Spam screening isn’t readily available, however, there is a function to inspect the e-mail for mistakes (missing links, placeholder text that hasn’t been upgraded, and so on). There’s likewise a device that allows you to preview how e-mails will try to find specific recipients, although this really did not seem to work when we examined it out. ‘Inbox Preview’ by Litmus is available as an add-on service, although at $10/month for just 5 tests, it’s a little high.

Bounce Management

of course

Soft bounces are put on short-term hold for 15 days, and then dislike. They are relocated right into a put on hold bounce group if it takes place once again. They have a ‘ suggested for removal’ filter offered to see these, however do not remove them automatically.



Import/export available although it’s not as uncomplicated as it could be– you need to first enable innovative e-mail authorizations under Account Settings.

Storage space offered for images as well as data


All strategies feature unrestricted storage space.

Pro Features



SPF as well as DKIM are sustained.

Own Domain


Various levels of account access

of course

The Account Owner can additionally assign functions to be either an Account Manager or a Campaign Creator.



Constant Contact provide a massive quantity of combinations and applications , practically 400.

Touchdown Page Builder

of course

This is just offered using their form contractor, and also it’s really basic. Rather, we would certainly advise these totally free landing page building contractors.

Consumer Support

3.5/ 5.

There are several channels of assistance, consisting of online conversation, phone support, a data base and community-based support. Nevertheless, I found that the chat as well as phone assistance weren’t constantly available, which was a little aggravating. When I had the ability to acquire conversation support, however, I did discover them to be receptive as well as helpful . Bear in mind that you’ll need to contact order to cancel your subscription, which is rather aggravating.

Overall score.

3.6/ 5.

For a basic email device, Constant Contact ticks the majority of packages. The main problem below, though, is that they’re asking a premium price for a sub-premium item.


As Constant Contact themselves reiterate via their website, they are a device for local business. And, because of this, it’s worth evaluating them on these terms. As discussed over, they certainly have sufficient of the basics covered to please most local business, as well as if it were as straightforward as that then we would certainly recommend them much more highly.

The problem, nowadays, is that there are a lot of other e-mail devices offering a lot more than Constant Contact, as well as for a great deal less cash. This includes not just features, however additionally customer experience. As a matter of fact, for the amount you pay with Constant Contact, you might find yourself using far more effective devices such as ActiveCampaign and also GetResponse.

They do pick up factors for their suitable deliverability prices, combinations (particularly social networks combinations), and also for enabling various gain access to degrees for different customers. As well as with current improvements to automations and also coverage, as well as the enhancement of brand-new attributes like a website builder, it does resemble they’re making an effort to boost the product. But their lack of innovative functions makes it hard to advise them over others at this cost point. (You’ll see we do not detail them as a good Mailchimp choice, either.).

There you have it: the next time you see Constant Contact as the number 1 rated service anywhere around the internet, I would strongly declare that there could be various other passions at play there.

Try Constant Contact currently completely free for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has among the most sophisticated automation systems we’ve ever tried, and also it can’t be compared to Constant Contact’s simplified strategy (it just features autoresponders). They likewise supply durable records as well as analysis devices. They are also more affordable than Constant Contact.
  • Sendinblue is among the most inexpensive all-in-one email advertising tools on the market. It’s offered in 6 languages as well as features sophisticated automation alternatives and also a built-in CRM.
  • GetResponse is a strong choice. It includes lots of innovative attributes (e.g. a webinar device), has excellent automations and offers among the very best spam and also layout screening tools we’ve ever utilized. When compared to GetResponse, that’s why Constant Contact falls short.

We have a comprehensive overview with the best choices to Constant Contact, check it out below. You can also try our Smart Finder to see which e-newsletter solution is ideal matched to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp defeats Constant Contact by far. Take a look at our Mailchimp vs Constant Contact contrast if you would certainly like to get right into the information.

Can Constant Contact be made use of as a CRM?

Constant Contact, in collaboration with SharpSpring, supplies an all-in-one CRM system. Nonetheless, at $399/month, you ‘d be much better off having a look at any one of these CRMs for small companies, which will certainly be far more budget friendly. There are even plenty of outstanding free CRMs to choose from.

Exactly how can I terminate my Constant Contact membership?

Frustratingly, you’ll need to call Constant Contact within service hours Eastern time in order to cancel your account. Here is the number for the United States as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate email advertising software for small companies. It safely stores your consumer data as well as offers a secure way to manage your customers.

Constant Contact deliverability – is it any type of great?

Constant Contact’s deliverability prices are continually good in our bi-annual deliverability tests.

Despite these fancy numbers and attributes, rate of interest in Constant Contact appears to be on the decline, at the very least according to Google Trends. As Constant Contact themselves restate with their website, they are a tool for little services. The concern, these days, is that there are plenty of other e-mail devices supplying even more than Constant Contact, as well as for a great deal less money. For the quantity you pay with Constant Contact, you could locate on your own utilizing much more powerful tools such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever attempted, as well as it can’t be compared to Constant Contact’s simple technique (it only includes autoresponders).

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