Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Service Levels

Constant Contact have been in the email marketing game considering that 1995. Throughout that time, they’ve managed to become one of the most used e-mail devices on the planet, after Mailchimp.

Something I discovered is that Constant Contact is very frequently the top selection for many other testimonial websites. Normally, I am curious to see if our thorough analysis generates the exact same end result.

You could have had a look at the Constant Contact reviews provided by individuals online, as well, and also whilst they are rather positive, they might not offer you the whole picture. Our review of Constant Contact is based on a systematic strategy as well as utilizes our functional experience as well as knowledge of lots of various other easy as well as sophisticated marketing automation devices.

What makes them unique is that they’ve included a number of attributes for many years that few of their competitors sport, such as electronic item downloads, occasion monitoring, appointment organizing and also social projects. These all include in the varied checklist of email alternatives readily available, in addition to automations and recurring e-newsletters.

Constant Contact boast a market with around 400 applications and also integrations that accommodate even one of the most niche of products. Yet despite these flashy numbers and also functions, rate of interest in Constant Contact seems to be on the decrease, at least according to Google Trends. Sufficient reason for us to take a better check out Constant Contact’s ins & outs and also examine if it’s still relevant in the 21st century.
Find out listed below!

Constant Contact Summary

Constant Contact is directed in the direction of small businesses, however their rates aren’t the most affordable, particularly when you take into consideration that their features simply aren’t that advanced. Plans start from $9.99/ month, but this only enables 500 subscribers, and also costs rise quite dramatically after that.

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Constant Contact Pricing

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> Find out even more about Constant Contact’s strategies in our full prices guide

Cons and also pros


Is Constant Contact the right e-newsletter service for you?

Suggested if:

You run occasions:

Constant Contact is rather distinct in this regard, being just one of minority email advertising devices to allow you to take care of occasion enrollments, tickets, and invites . Remember that this attribute features its very own charges: 5.4% + $0.80 for every ticket offered or transaction performed.

Not suggested if:

You require innovative automation:

Surprisingly, for the costs it charges, Constant Contact doesn’t use the most advanced automations. While they do provide caused campaigns, autoresponders and abandoned cart campaigns (for Shopify only), you’ll find that other much cheaper devices supply comparable degrees of automation– MailerLite and Sendinblue, as an example.

Ranking details


Alleviate of Use

Typically it’s very easy to browse, though a bit dull-looking. You can get to a lot of places within a number of clicks, though as they’ve added much more functionality, some things have come to be a little surprise, as an example, automations.

E-newsletter Creation


The editor is quickly, however light on functions, especially in the designing division. Apart from that it’s easy to collaborate with.



This is very basic, only permitting you to put basic introductions or call information. There is no if/then/else reasoning readily available.

Email types

Traditional, autoresponders, standard automations, recurring newsletters, A/B screening, occasion registrations, surveys, polls as well as vouchers .

Choice and Flexibility of Template Designs

Not bad. There are about 200 (!) design templates to choose from, with varying levels of high quality (some are suitable, while others look a little basic and also dated). You can additionally go back to square one, as well as make use of a handy attribute called ‘Brand your email’ to auto-generate a template based upon your website’s shades and logo.

Email Marketing Automation

It additionally produces pre-defined get in touch with sectors based on your consumers’ communications with your online shop (e.g. repeat, lapsed and prospective consumers). Automations based on get in touch with triggers (e.g. e-mail opens up, clicks) are also offered.

Checklist Management

You can develop sections from contact task, checklist subscription, contact details, tags, or ecommerce task. You can likewise develop a section from your get in touch with insights as well as tag contacts based on get in touch with field requirements.

Enrollment Forms/ Opt-in & Opt-out- Process

There is beside no customization with the form, and it just provides a summary box, basic area choices (which you can’t contribute to) and after that a listing, or checklists, that people can inspect to be included in.


As you can see in our deliverability examinations, Constant Contact does not execute as well terribly, reaching one of the most prominent email suppliers (AOL, Gmail, Yahoo, as well as Outlook) the majority of the time.

Records as well as Analysis

In addition to basic open and also click records, spam, bounce and also unsubscribe rates are likewise readily available. You likewise get click warm maps, as well as some helpful summary reports such as open and also click fads, opens by gadget, % of calls engaged, as well as the majority of successful subject line. You can likewise contrast projects. However, progressed tracking such as social monitoring isn’t offered.


Below’s where it gets a bit hairy. The site and also the device are only offered in English. You can choose to alter some of the non-editable email sections (e.g. footer and also privacy plan text) to one of 10 languages offered, mainly European. Assistance and also the knowledge base is available in 4 languages. Slightly confusing, but a minimum of there’s some initiative to support multilingual users as well as audiences.

Further Features

Spam- as well as Design-Testing

Spam screening isn’t readily available, nonetheless, there is a attribute to check the email for errors ( missing out on links, placeholder message that hasn’t been upgraded, and so on). There’s also a tool that permits you to sneak peek how emails will certainly look for certain receivers, although this didn’t seem to function when we evaluated it out. ‘Inbox Preview’ by Litmus is offered as an add-on solution, although at $10/month for simply 5 examinations, it’s a little steep.

Bounce Management

of course

Soft bounces are put on short-term hold for 15 days, and then resent. They are relocated right into a put on hold bounce category if it takes place once more. They have actually a ‘ advised for elimination’ filter available to view these, however don’t remove them automatically.



Import/export available although it’s not as straightforward as it could be– you require to initially allow innovative e-mail authorizations under Account Settings.

Storage readily available for pictures and also data


All strategies feature limitless storage space.

Pro Features



SPF and DKIM are supported.

Own Domain


Different levels of account gain access to


The Account Owner can also designate functions to be either an Account Manager or a Campaign Creator.


of course

Constant Contact supply a large amount of applications as well as combinations , nearly 400.

Touchdown Page Builder


This is just available using their form builder, as well as it’s extremely standard. Rather, we ‘d suggest these totally free landing web page building contractors.

Customer Support

3.5/ 5.

There are several channels of support, including online chat, phone assistance, a knowledge base and community-based assistance. However, I located that the chat and phone assistance weren’t constantly offered, which was a little frustrating. When I had the ability to acquire chat assistance, nonetheless, I did locate them to be helpful as well as receptive . Bear in mind that you’ll require to employ order to terminate your registration, which is pretty frustrating.

Overall score.

3.6/ 5.

For a standard e-mail tool, Constant Contact ticks the majority of packages. The primary problem below, though, is that they’re asking a costs rate for a sub-premium product.


As Constant Contact themselves restate through their site, they are a tool for small businesses. And also, as such, it’s worth examining them on these terms. As pointed out above, they certainly have enough of the basics covered to please most small businesses, and if it were as basic as that after that we would certainly suggest them more highly.

The problem, these days, is that there are plenty of various other email devices offering much more than Constant Contact, as well as for a lot much less money. This includes not just features, but also customer experience. Actually, for the quantity you pay with Constant Contact, you can find yourself using a lot more powerful devices such as ActiveCampaign and GetResponse.

They do grab factors for their respectable deliverability rates, integrations ( especially social media sites integrations), and also for allowing various accessibility degrees for separate customers. As well as with recent enhancements to automations and also coverage, and the addition of brand-new attributes like a web site building contractor, it does resemble they’re making an effort to improve the item. Their lack of innovative attributes makes it tough to recommend them over others at this cost point. (You’ll see we don’t provide them as a excellent Mailchimp choice, either.).

So, there you have it: the following time you see Constant Contact as the number 1 rated solution anywhere around the web, I would frankly assert that there might be various other interests at play there.

Try Constant Contact currently totally free for 30 days.

Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has among the most sophisticated automation systems we’ve ever attempted, and also it can’t be compared to Constant Contact’s simple technique (it only features autoresponders). They likewise offer durable reports and also evaluation devices. On top of that, they are also cheaper than Constant Contact.
  • Sendinblue is among the least expensive all-in-one email marketing tools on the marketplace. It’s available in 6 languages and also includes innovative automation options as well as a built-in CRM.
  • GetResponse is a solid alternative. It comes with lots of sophisticated functions (e.g. a webinar tool), supplies and also has outstanding automations among the very best spam and design testing devices we’ve ever utilized. That’s why Constant Contact fails when contrasted to GetResponse.

We have a comprehensive guide with the most effective alternatives to Constant Contact, check it out below. You can also experiment with our Smart Finder to see which e-newsletter solution is finest fit to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp defeats Constant Contact by far. If you would certainly like to get involved in the details, have a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be utilized as a CRM?

Constant Contact, in partnership with SharpSpring, offers an all-in-one CRM system. Nevertheless, at $399/month, you ‘d be better off having a look at any one of these CRMs for small companies, which will certainly be even more inexpensive. There are even a lot of exceptional free CRMs to pick from.

How can I cancel my Constant Contact subscription?

Frustratingly, you’ll require to call Constant Contact within service hours Eastern time in order to cancel your account. Here is the number for the US and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate e-mail advertising and marketing software for small companies. It securely stores your customer information and also uses a secure means to handle your subscribers.

Constant Contact deliverability – is it any type of great?

Constant Contact’s deliverability rates are constantly good in our bi-annual deliverability examinations.

Regardless of these flashy numbers and also features, passion in Constant Contact seems to be on the decrease, at least according to Google Trends. As Constant Contact themselves repeat with their website, they are a device for tiny businesses. The problem, these days, is that there are lots of other e-mail tools offering even much more than Constant Contact, and also for a whole lot less money. For the quantity you pay with Constant Contact, you might find yourself using a lot extra powerful tools such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever before attempted, and also it can not be contrasted to Constant Contact’s simplistic approach (it only includes autoresponders).

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