Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have been in the email marketing game because 1995. During that time, they’ve managed to turn into one of one of the most pre-owned e-mail devices in the world, after Mailchimp.

One thing I observed is that Constant Contact is extremely often the top selection for numerous various other evaluation websites. Naturally, I am curious to see if our comprehensive analysis generates the exact same end result.

You may have looked into the Constant Contact reviews provided by customers online, also, and also whilst they are pretty favorable, they might not offer you the whole picture. Our review of Constant Contact is based on a methodical method as well as utilizes our useful experience and also understanding of loads of various other basic and also advanced advertising and marketing automation tools.

What makes them unique is that they’ve added several features over the years that few of their competitors sport, such as digital item downloads, occasion administration, appointment organizing as well as social projects. These all include in the diverse listing of email options readily available, in addition to automations as well as repeating e-newsletters.

Constant Contact boast a market with around 400 apps and integrations that satisfy also one of the most particular niche of items. Yet despite these showy numbers and functions, interest in Constant Contact appears to be on the decline, at the very least according to Google Trends. Sufficient factor for us to take a more detailed consider Constant Contact’s ins & outs and check if it’s still relevant in the 21st century.
Discover below!

Constant Contact Summary

Constant Contact is routed in the direction of small businesses, however their costs aren’t one of the most budget friendly, specifically when you consider that their functions simply aren’t that advanced. Strategies start from $9.99/ month, however this only permits 500 clients, and also costs increase quite dramatically after that.

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Constant Contact Pricing

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> Find out more about Constant Contact’s strategies in our total rates overview

Cons and pros


Is Constant Contact the ideal newsletter service for you?

Suggested if:

You run occasions:

Constant Contact is rather unique hereof, being just one of minority e-mail advertising and marketing devices to allow you to manage event tickets, enrollments, as well as invitations . Keep in mind that this function features its own charges: 5.4% + $0.80 for each ticket sold or deal carried out.

Not advised if:

You need innovative automation:

Remarkably, for the costs it bills, Constant Contact doesn’t provide the most advanced automations. While they do offer activated projects, autoresponders as well as abandoned cart projects (for Shopify only), you’ll find that other more affordable devices offer comparable degrees of automation– MailerLite as well as Sendinblue, for example.

Ranking information


Relieve of Use

Typically it’s easy to navigate, though a bit dull-looking. You can reach many areas within a number of clicks, though as they’ve added more functionality, some points have come to be a little surprise, as an example, automations.

Newsletter Creation


The editor is fast, yet light on features, specifically in the styling division. Aside from that it’s simple to collaborate with.



This is extremely standard, just permitting you to place straightforward introductions or call information. There is no if/then/else reasoning available.

Email kinds

Timeless, autoresponders, fundamental automations, persisting newsletters, A/B screening, event enrollments, studies, coupons as well as polls .

Option and also Flexibility of Template Designs

Okay. There are around 200 (!) design templates to choose from, with varying levels of quality (some are good, while others look a little fundamental as well as dated). You can also go back to square one, and make use of a helpful feature called ‘Brand your email’ to auto-generate a layout based upon your website’s colors and also logo.

Email Marketing Automation

They use autoresponders and also deserted cart campaigns for Shopify and WooCommerce. It also creates pre-defined get in touch with sectors based on your consumers’ communications with your online shop (e.g. repeat, lapsed and possible clients). Automations based upon contact triggers (e.g. email opens up, clicks) are also offered. It’s worth noting that the automations aren’t the most versatile, as you can’t really combine problems and actions as you can in numerous various other devices.

List Management

You can develop sections from contact activity, list subscription, get in touch with information, tags, or ecommerce activity. You can likewise create a sector from your call understandings as well as tag contacts based on get in touch with field requirements.

Enrollment Forms/ Opt-in & Opt-out- Process

There is next to no modification with the type, and it just provides a description box, basic field options (which you can not contribute to) and afterwards a list, or checklists, that individuals can inspect to be contributed to.


As you can see in our deliverability tests, Constant Contact does not execute too terribly, getting to the most prominent e-mail carriers (AOL, Gmail, Yahoo, and also Outlook) most of the time.

Reports as well as Analysis

In addition to common open as well as click reports, spam, bounce as well as unsubscribe prices are likewise available. You additionally get click warmth maps, as well as some useful overview reports such as open as well as click fads, opens by tool, % of calls involved, and also many successful subject line.


Here’s where it gets a bit unshaven. The tool and the website are only readily available in English. You can pick to transform several of the non-editable e-mail areas (e.g. footer as well as personal privacy policy text) to among 10 languages available, mainly European. Assistance as well as the knowledge base is offered in 4 languages. Somewhat complicated, but at least there’s some initiative to support multilingual individuals and target markets.

Further Features

Spam- and also Design-Testing

Spam screening isn’t available, nonetheless, there is a feature to check the e-mail for errors ( missing out on web links, placeholder message that hasn’t been upgraded, etc). There’s additionally a tool that permits you to sneak peek how e-mails will certainly look for details receivers, although this really did not seem to work when we evaluated it out. ‘Inbox Preview’ by Litmus is available as an add-on service, although at $10/month for just 5 examinations, it’s a little high.

Jump Management


Soft bounces are placed on temporary hold for 15 days, and then frown at. If it occurs once more, they are moved right into a suspended bounce group. They have a ‘ advised for elimination’ filter readily available to view these, yet don’t eliminate them automatically.


of course

Import/export available although it’s not as simple as it could be– you require to first allow innovative email consents under Account Settings.

Storage space available for information and pictures


All strategies come with unrestricted storage.

Pro Features



SPF and DKIM are supported.

Very own Domain


Different degrees of account access


The Account Owner can additionally appoint roles to be either an Account Manager or a Campaign Creator.



Constant Contact use a large amount of combinations as well as apps , practically 400.

Touchdown Page Builder


This is just readily available via their form building contractor, and it’s extremely standard. Rather, we would certainly recommend these totally free touchdown web page home builders.

Customer Support

3.5/ 5.

There are numerous channels of support, consisting of real-time chat, phone support, a data base and community-based support. Nonetheless, I found that the chat as well as phone assistance weren’t always offered, which was a little discouraging. When I was able to acquire chat assistance, nonetheless, I did find them to be valuable and receptive . Keep in mind that you’ll require to hire order to cancel your membership, which is pretty aggravating.

Overall score.

3.6/ 5.

For a fundamental e-mail device, Constant Contact ticks the majority of the boxes. The primary issue here, however, is that they’re asking a premium cost for a sub-premium item.

Final thought.

As Constant Contact themselves state via their site, they are a tool for local business. And also, as such, it’s worth assessing them on these terms. As mentioned over, they certainly have enough of the basics covered to please most small businesses, as well as if it were as simple as that after that we ‘d suggest them extra highly.

The concern, nowadays, is that there are lots of various other e-mail tools supplying a lot more than Constant Contact, and also for a whole lot less cash. This consists of not only features, however also user experience. For the amount you pay with Constant Contact, you might find on your own making use of much a lot more effective tools such as ActiveCampaign and GetResponse.

As well as with current enhancements to automations and reporting, and also the addition of new attributes like a website building contractor, it does look like they’re making an effort to boost the item. Their lack of innovative functions makes it difficult to advise them over others at this cost factor.

There you have it: the following time you see Constant Contact as the number 1 ranked solution anywhere around the web, I would frankly declare that there might be various other rate of interests at play there.

Attempt Constant Contact currently totally free for 30 days.

Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has among the most innovative automation systems we’ve ever tried, and it can’t be compared to Constant Contact’s simplified technique (it just features autoresponders). They additionally supply robust records and also evaluation tools. They are also more affordable than Constant Contact.
  • Sendinblue is among the most inexpensive all-in-one e-mail advertising tools on the market. It’s readily available in 6 languages and also includes innovative automation choices and a integrated CRM.
  • GetResponse is a solid option. It includes lots of advanced attributes (e.g. a webinar tool), has exceptional automations and supplies one of the very best spam as well as layout screening devices we’ve ever utilized. When compared to GetResponse, that’s why Constant Contact drops short.

We have a thorough guide with the best choices to Constant Contact, check it out here. You can also experiment with our Smart Finder to see which newsletter solution is best suited to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp defeats Constant Contact pass on. If you would certainly such as to get involved in the information, take a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be utilized as a CRM?

Constant Contact, in collaboration with SharpSpring, supplies an all-in-one CRM system. However, at $399/month, you ‘d be better off taking a look at any one of these CRMs for small businesses, which will be much more budget friendly. There are also lots of excellent cost-free CRMs to select from.

Exactly how can I terminate my Constant Contact membership?

Frustratingly, you’ll require to call Constant Contact within business hours Eastern time in order to terminate your account. Right here is the number for the United States and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit email marketing software for local business. It safely shops your consumer information as well as uses a protected way to handle your customers.

Constant Contact deliverability – is it any type of good?

Constant Contact’s deliverability prices are constantly excellent in our bi-annual deliverability examinations.

In spite of these showy numbers and features, interest in Constant Contact appears to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves restate with their site, they are a device for tiny services. The issue, these days, is that there are plenty of other e-mail tools using also more than Constant Contact, and for a whole lot much less money. For the amount you pay with Constant Contact, you could discover yourself using a lot more effective devices such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever tried, and also it can’t be compared to Constant Contact’s simplified approach (it only includes autoresponders).

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