Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Something Went Wrong

Constant Contact have remained in the email marketing game because 1995. Throughout that time, they’ve managed to become one of one of the most previously owned email tools in the world, after Mailchimp.

One thing I noticed is that Constant Contact is really often the leading selection for lots of other review sites. Normally, I wonder to see if our comprehensive evaluation generates the very same end result.

You could have looked into the Constant Contact evaluations supplied by customers online, as well, and whilst they are pretty positive, they might not provide you the whole picture. Our evaluation of Constant Contact is based upon a systematic approach and also utilizes our functional experience and knowledge of dozens of various other straightforward and also advanced marketing automation devices.

What makes them unique is that they’ve added a number of attributes over the years that few of their rivals sporting activity, such as electronic item downloads, occasion administration, visit scheduling as well as social campaigns. These all include in the varied listing of email alternatives readily available, in addition to automations and also recurring newsletters.

Constant Contact boast a industry with around 400 applications and assimilations that deal with also one of the most specific niche of items. Despite these fancy numbers as well as functions, rate of interest in Constant Contact seems to be on the decrease, at least according to Google Trends. Sufficient reason for us to take a better check out Constant Contact’s ins & outs as well as examine if it’s still appropriate in the 21st century.
Learn listed below!

Constant Contact Summary

Constant Contact is guided in the direction of small companies, but their prices aren’t one of the most budget-friendly, specifically when you take into consideration that their functions just aren’t that progressed. Plans start from $9.99/ month, yet this only permits 500 customers, and also prices increase pretty dramatically afterwards.

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Constant Contact Pricing

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> Find out even more about Constant Contact’s strategies in our total prices guide

Cons as well as pros


Is Constant Contact the appropriate e-newsletter service for you?

Suggested if:

You run occasions:

Constant Contact is rather unique in this regard, being just one of minority e-mail advertising and marketing devices to permit you to handle occasion invites, registrations, and also tickets . Keep in mind that this function features its own fees: 5.4% + $0.80 for each ticket marketed or purchase performed.

Not recommended if:

You need advanced automation:

Surprisingly, for the premium it bills, Constant Contact doesn’t supply the most advanced automations. While they do offer triggered campaigns, autoresponders as well as deserted cart projects (for Shopify just), you’ll discover that other much cheaper devices supply similar degrees of automation– MailerLite and Sendinblue, for instance.

Ranking information


Relieve of Use

Generally it’s simple to browse, though a bit dull-looking. You can get to a lot of places within a couple of clicks, though as they’ve added more functionality, some points have actually ended up being a little concealed, for example, automations.

Newsletter Creation


The editor is fast, but light on features, particularly in the styling department. Aside from that it’s easy to work with.



This is extremely basic, only allowing you to put straightforward greetings or get in touch with details. There is no if/then/else reasoning offered.

Email kinds

Timeless, autoresponders, fundamental automations, reoccuring e-newsletters, A/B screening, occasion registrations, discount coupons, polls and also surveys .

Selection and also Flexibility of Template Designs

Not poor. You can additionally start from scratch, and also utilize a convenient feature called ‘Brand your e-mail’ to auto-generate a design template based on your website’s shades as well as logo design.

Email Marketing Automation

It likewise creates pre-defined get in touch with sectors based on your consumers’ communications with your online store (e.g. repeat, lapsed as well as potential clients). Automations based on get in touch with triggers (e.g. email opens up, clicks) are likewise offered.

List Management

You can create sections from contact task, list membership, get in touch with information, tags, or ecommerce activity. You can additionally produce a segment from your contact insights as well as tag contacts based on contact area standards.

Enrollment Forms/ Opt-in & Opt-out- Process

There is beside no personalization with the form, and it merely supplies a summary box, basic area choices (which you can not include in) and then a checklist, or checklists, that people can check to be included in.


As you can see in our deliverability examinations, Constant Contact does not execute as well badly, getting to one of the most prominent e-mail providers (AOL, Gmail, Yahoo, and also Outlook) the majority of the time.

Records and also Analysis

Along with common open and click reports, spam, bounce as well as unsubscribe rates are also readily available. You likewise get click warm maps, and some helpful overview reports such as open and also click trends, opens by device, % of calls engaged, and also most successful subject line. You can additionally contrast campaigns. Nevertheless, progressed tracking such as social tracking isn’t readily available.


Here’s where it obtains a bit hairy. The device and the website are just offered in English. You can select to alter a few of the non-editable email sections (e.g. footer and also privacy plan text) to one of 10 languages offered, mostly European. Assistance and the knowledge base is readily available in 4 languages. Slightly confusing, yet a minimum of there’s some initiative to sustain multilingual individuals and also target markets.

Additional Features

Spam- as well as Design-Testing

Spam testing isn’t offered, nonetheless, there is a feature to inspect the e-mail for mistakes ( missing out on links, placeholder text that hasn’t been upgraded, etc). There’s likewise a device that permits you to sneak peek how e-mails will seek certain receivers, although this really did not seem to function when we checked it out. ‘Inbox Preview’ by Litmus is readily available as an add-on solution, although at $10/month for just 5 examinations, it’s a little steep.

Jump Management


Soft bounces are placed on momentary hold for 15 days, and then frown at. They are relocated into a suspended bounce group if it happens once more. They have actually a ‘ advised for elimination’ filter readily available to see these, however do not eliminate them instantly.


of course

Import/export available although it’s not as simple as maybe– you need to first allow innovative email consents under Account Settings.

Storage offered for photos and also information


All strategies come with unlimited storage.

Pro Features



SPF as well as DKIM are supported.

Very own Domain


Various degrees of account access


The Account Owner can also assign roles to be either an Account Manager or a Campaign Creator.


of course

Constant Contact supply a substantial quantity of combinations and applications , almost 400.

Touchdown Page Builder

of course

This is just readily available through their kind building contractor, and it’s very basic. Rather, we ‘d suggest these complimentary landing web page builders.

Client Support

3.5/ 5.

There are a number of channels of support, consisting of real-time chat, phone support, a understanding base as well as community-based assistance. I discovered that the conversation and also phone assistance weren’t constantly offered, which was a little frustrating.

General ranking.

3.6/ 5.

For a basic email device, Constant Contact ticks a lot of packages. The primary issue here, however, is that they’re asking a costs price for a sub-premium product.


As Constant Contact themselves state with their site, they are a tool for local business. And also, thus, it’s worth reviewing them on these terms. As discussed above, they most definitely have enough of the fundamentals covered to please most small businesses, and also if it were as basic as that then we ‘d recommend them more highly.

The problem, nowadays, is that there are a lot of various other e-mail devices supplying even more than Constant Contact, and for a lot less cash. This consists of not only includes, but likewise individual experience. Actually, for the quantity you pay with Constant Contact, you might find yourself utilizing much more powerful tools such as ActiveCampaign as well as GetResponse.

They do pick up points for their good deliverability rates, integrations ( specifically social networks integrations), and for enabling various access degrees for different users. And also with recent enhancements to automations and also coverage, and the addition of brand-new functions like a site home builder, it does resemble they’re making an initiative to enhance the product. But their lack of advanced features makes it hard to advise them over others at this cost point. (You’ll see we do not list them as a excellent Mailchimp option, either.).

There you have it: the next time you see Constant Contact as the number 1 rated solution anywhere around the web, I would boldly claim that there might be other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has one of the most sophisticated automation systems we’ve ever attempted, and also it can’t be contrasted to Constant Contact’s simplified method (it just includes autoresponders). They additionally supply robust records as well as evaluation tools. In addition to that, they are even less costly than Constant Contact.
  • Sendinblue is among the most affordable all-in-one e-mail marketing devices on the marketplace. It’s available in 6 languages and features sophisticated automation options and a built-in CRM.
  • GetResponse is a strong alternative. It comes with several advanced attributes (e.g. a webinar device), has superb automations and uses one of the very best spam and also layout testing tools we’ve ever used. That’s why Constant Contact fails when contrasted to GetResponse.

We have a detailed guide with the very best options to Constant Contact, check it out here. You can likewise check out our Smart Finder to see which e-newsletter service is best suited to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp defeats Constant Contact pass on. Take a appearance at our Mailchimp vs Constant Contact contrast if you would certainly like to get right into the information.

Can Constant Contact be utilized as a CRM?

Constant Contact, in partnership with SharpSpring, offers an all-in-one CRM platform. Nonetheless, at $399/month, you ‘d be better off taking a look at any one of these CRMs for small companies, which will certainly be even more cost effective. There are also lots of superb cost-free CRMs to select from.

Exactly how can I terminate my Constant Contact registration?

Frustratingly, you’ll need to call Constant Contact within organization hours Eastern time in order to cancel your account. Below is the number for the United States and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate e-mail advertising and marketing software for small companies. It safely shops your customer information and also uses a safe means to manage your clients.

Constant Contact deliverability – is it any type of great?

Constant Contact’s deliverability rates are constantly excellent in our bi-annual deliverability examinations.

Regardless of these showy numbers and also features, passion in Constant Contact seems to be on the decline, at least according to Google Trends. As Constant Contact themselves state via their site, they are a tool for tiny organizations. The issue, these days, is that there are plenty of various other e-mail devices supplying also more than Constant Contact, as well as for a lot less cash. For the amount you pay with Constant Contact, you could find on your own using much a lot more powerful devices such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever before attempted, and it can not be compared to Constant Contact’s simplified approach (it only features autoresponders).

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