Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Spam Complaints

Constant Contact have been in the e-mail advertising and marketing game considering that 1995. During that time, they’ve taken care of to become one of one of the most used e-mail tools in the world, after Mailchimp.

One point I saw is that Constant Contact is extremely often the leading option for many various other evaluation internet sites. Naturally, I wonder to see if our comprehensive evaluation generates the exact same result.

You may have taken a look at the Constant Contact testimonials provided by customers online, too, as well as whilst they are pretty favorable, they might not provide you the whole picture. Our review of Constant Contact is based on a systematic strategy as well as uses our practical experience and knowledge of lots of other basic as well as sophisticated advertising and marketing automation tools.

What makes them special is that they’ve included numerous attributes throughout the years that few of their competitors sport, such as digital item downloads, occasion monitoring, consultation organizing and also social campaigns. These all add to the varied listing of e-mail options readily available, along with automations as well as recurring newsletters.

Constant Contact boast a marketplace with around 400 applications and also combinations that cater to even one of the most niche of items. Despite these fancy numbers and also attributes, passion in Constant Contact seems to be on the decrease, at the very least according to Google Trends. Sufficient reason for us to take a better take a look at Constant Contact’s ins & outs and check if it’s still pertinent in the 21st century.
Discover below!

Constant Contact Summary

Constant Contact is directed towards small companies, but their costs aren’t the most budget friendly, specifically when you consider that their features simply aren’t that advanced. Plans start from $9.99/ month, but this only permits 500 subscribers, and also costs increase rather greatly afterwards.

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Constant Contact screenshots

Constant Contact Pricing

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> Find out even more concerning Constant Contact’s plans in our complete pricing overview

Pros and Cons


Is Constant Contact the right e-newsletter service for you?

Recommended if:

You run events:

Constant Contact is rather distinct hereof, being among the few e-mail advertising tools to permit you to take care of occasion tickets, registrations, and also invitations . Bear in mind that this function comes with its own costs: 5.4% + $0.80 for every ticket marketed or purchase performed.

Not suggested if:

You need sophisticated automation:

Remarkably, for the premium it bills, Constant Contact doesn’t supply one of the most advanced automations. While they do offer caused campaigns, autoresponders and also abandoned cart campaigns (for Shopify just), you’ll locate that much cheaper tools offer similar levels of automation– MailerLite as well as Sendinblue, as an example.

Score details


Ease of Use

Usually it’s simple to navigate, though a little bit dull-looking. You can reach many places within a number of clicks, though as they’ve added a lot more performance, some things have ended up being a little concealed, for instance, automations.

Newsletter Creation


The editor is quick, yet light on functions, particularly in the designing division. In addition to that it’s simple to collaborate with.



This is really standard, just enabling you to put easy introductions or contact details. There is no if/then/else logic offered.

Email kinds

Timeless, autoresponders, basic automations, repeating newsletters, A/B testing, occasion registrations, discount coupons, polls and studies .

Option as well as Flexibility of Template Designs

Tolerable. There are about 200 (!) design templates to select from, with differing levels of quality (some are decent, while others look a little fundamental and also dated). You can likewise go back to square one, and also use a handy attribute called ‘Brand your email’ to auto-generate a layout based upon your website’s shades and also logo.

Email Marketing Automation

It likewise produces pre-defined get in touch with sectors based on your clients’ interactions with your on the internet store (e.g. repeat, lapsed and prospective customers). Automations based on get in touch with triggers (e.g. email opens, clicks) are likewise offered.

Listing Management

You can develop segments from contact task, list subscription, call information, tags, or ecommerce activity. You can also produce a section from your get in touch with understandings as well as tag contacts based on get in touch with field requirements.

Enrollment Forms/ Opt-in & Opt-out- Process

There is beside no modification with the form, and also it simply provides a description box, basic field alternatives (which you can not add to) and afterwards a list, or listings, that people can check to be added to.


As you can see in our deliverability tests, Constant Contact does not do as well badly, reaching the most prominent e-mail providers (AOL, Gmail, Yahoo, as well as Outlook) the majority of the time.

Records and also Analysis

Along with basic open as well as click reports, spam, bounce and unsubscribe prices are additionally offered. You also get click heat maps, as well as some helpful introduction records such as open and also click trends, opens by gadget, % of calls involved, as well as a lot of successful subject line. You can additionally compare projects. Nonetheless, advanced tracking such as social monitoring isn’t readily available.


Right here’s where it gets a bit hairy. The device as well as the site are just available in English. You can pick to transform a few of the non-editable email sections (e.g. footer and also privacy policy text) to one of 10 languages offered, mostly European. Assistance and also the data base is offered in 4 languages. Somewhat complicated, yet a minimum of there’s some initiative to sustain multilingual individuals and also target markets.

Further Features

Spam- and Design-Testing

Spam screening isn’t available, however, there is a function to check the e-mail for mistakes (missing web links, placeholder text that hasn’t been upgraded, etc). There’s likewise a device that enables you to preview just how e-mails will certainly search for certain recipients, although this didn’t seem to function when we tested it out. ‘Inbox Preview’ by Litmus is available as an add-on service, although at $10/month for simply 5 tests, it’s a little high.

Jump Management


Soft bounces are positioned on short-lived hold for 15 days, and after that feel bitter. If it takes place again, they are relocated into a put on hold bounce group. They have actually a ‘recommended for elimination’ filter offered to see these, yet don’t eliminate them immediately.



Import/export available although it’s not as straightforward as it could be– you need to initially make it possible for sophisticated e-mail approvals under Account Settings.

Storage offered for photos and also data


All plans come with limitless storage.

Pro Features


of course

SPF as well as DKIM are sustained.

Own Domain


Various degrees of account accessibility

of course

The Account Owner can likewise appoint duties to be either an Account Manager or a Campaign Creator.


of course

Constant Contact supply a large amount of combinations and applications , virtually 400.

Landing Page Builder


This is just available using their kind building contractor, and also it’s extremely standard. Rather, we would certainly recommend these cost-free landing page home builders.

Client Support

3.5/ 5.

There are several channels of assistance, consisting of real-time chat, phone support, a understanding base and also community-based assistance. I discovered that the chat as well as phone assistance weren’t always readily available, which was a little frustrating.

Total ranking.

3.6/ 5.

For a standard e-mail device, Constant Contact ticks a lot of the boxes. The major concern below, however, is that they’re asking a premium price for a sub-premium item.


As Constant Contact themselves state with their website, they are a tool for small businesses. As well as, because of this, it’s worth examining them on these terms. As stated above, they definitely have sufficient of the basics covered to satisfy most local business, as well as if it were as basic as that then we would certainly recommend them extra extremely.

The concern, these days, is that there are lots of various other email tools supplying a lot more than Constant Contact, and for a lot much less cash. This consists of not just includes, however additionally user experience. In fact, for the quantity you pay with Constant Contact, you can find yourself making use of much more effective devices such as ActiveCampaign and GetResponse.

And with current improvements to automations and coverage, and the addition of brand-new attributes like a site home builder, it does look like they’re making an initiative to improve the product. Their absence of innovative functions makes it tough to advise them over others at this cost factor.

So, there you have it: the following time you see Constant Contact as the number 1 rated solution anywhere around the web, I would frankly assert that there could be various other interests at play there.

Attempt Constant Contact currently absolutely free for 30 days.

Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has one of one of the most innovative automation systems we’ve ever tried, as well as it can’t be contrasted to Constant Contact’s simple strategy (it just includes autoresponders). They also offer robust reports and also evaluation devices. They are even more affordable than Constant Contact.
  • Sendinblue is just one of the most affordable all-in-one e-mail advertising tools on the marketplace. It’s readily available in 6 languages and features sophisticated automation alternatives and a integrated CRM.
  • GetResponse is a solid alternative. It includes numerous sophisticated features (e.g. a webinar device), has excellent automations as well as offers among the most effective spam and also layout testing devices we’ve ever made use of. When contrasted to GetResponse, that’s why Constant Contact drops short.

We have a detailed guide with the best options to Constant Contact, check it out here. You can additionally try our Smart Finder to see which e-newsletter solution is best fit to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp beats Constant Contact hands down. If you ‘d such as to enter the details, take a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be made use of as a CRM?

Constant Contact, in collaboration with SharpSpring, provides an all-in-one CRM system. However, at $399/month, you would certainly be far better off having a look at any of these CRMs for local business, which will be even more budget-friendly. There are also a lot of superb totally free CRMs to choose from.

Exactly how can I terminate my Constant Contact subscription?

Frustratingly, you’ll require to call Constant Contact within business hours Eastern time in order to cancel your account. Right here is the number for the US as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate email advertising and marketing software program for small businesses. It safely stores your client data and also uses a safe way to handle your customers.

Constant Contact deliverability – is it any good?

Constant Contact’s deliverability rates are continually great in our bi-annual deliverability tests.

In spite of these flashy numbers as well as functions, interest in Constant Contact appears to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves reiterate through their site, they are a tool for tiny services. The problem, these days, is that there are lots of various other email tools providing also more than Constant Contact, as well as for a lot much less cash. For the quantity you pay with Constant Contact, you can discover yourself using much extra effective tools such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever before attempted, and also it can’t be contrasted to Constant Contact’s simplistic strategy (it just features autoresponders).

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