Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually been in the email marketing video game given that 1995. During that time, they’ve managed to turn into one of the most previously owned email tools in the world, after Mailchimp.

Something I discovered is that Constant Contact is very typically the leading choice for several various other review sites. Normally, I wonder to see if our thorough analysis produces the same end result.

You might have looked into the Constant Contact testimonials provided by individuals online, as well, and whilst they are quite favorable, they might not offer you the whole picture. Our evaluation of Constant Contact is based upon a systematic method and also uses our useful experience and also expertise of lots of various other simple and also sophisticated marketing automation devices.

What makes them special is that they’ve included several attributes for many years that few of their competitors sporting activity, such as digital product downloads, event management, visit scheduling as well as social campaigns. These all add to the varied checklist of email options readily available, along with automations and also repeating e-newsletters.

Constant Contact brag a marketplace with around 400 apps and also integrations that cater to even one of the most specific niche of items. Yet despite these fancy numbers as well as functions, interest in Constant Contact seems to be on the decrease, at the very least according to Google Trends. Sufficient reason for us to take a better consider Constant Contact’s outs & ins and also inspect if it’s still relevant in the 21st century.
Learn listed below!

Constant Contact Summary

Constant Contact is guided towards local business, yet their rates aren’t one of the most cost effective, especially when you consider that their attributes simply aren’t that progressed. Strategies begin with $9.99/ month, however this just allows for 500 customers, and also costs climb quite greatly afterwards.

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Constant Contact Pricing

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> Find out even more about Constant Contact’s strategies in our total pricing overview

Pros as well as Cons


Is Constant Contact the ideal newsletter solution for you?

Recommended if:

You run events:

Constant Contact is quite one-of-a-kind in this regard, being one of minority e-mail advertising tools to permit you to manage event tickets, invitations, as well as enrollments . Keep in mind that this function features its very own charges: 5.4% + $0.80 for each ticket sold or deal conducted.

Not suggested if:

You require sophisticated automation:

Remarkably, for the costs it bills, Constant Contact does not offer the most innovative automations. While they do supply triggered campaigns, autoresponders and abandoned cart projects (for Shopify only), you’ll discover that more affordable devices offer comparable levels of automation– MailerLite and also Sendinblue, for instance.

Rating details


Ease of Use

Generally it’s simple to navigate, though a little bit dull-looking. You can reach a lot of areas within a number of clicks, though as they’ve added much more capability, some points have actually ended up being a little surprise, for example, automations.

Newsletter Creation


The editor is quick, but light on functions, particularly in the styling department. Apart from that it’s easy to work with.



This is extremely basic, just permitting you to place basic introductions or call information. There is no if/then/else logic available.

Email types

Traditional, autoresponders, basic automations, repeating newsletters, A/B screening, event registrations, polls, studies as well as vouchers .

Option and also Flexibility of Template Designs

Not bad. There are about 200 (!) templates to choose from, with varying degrees of top quality (some are good, while others look a little standard as well as outdated). You can additionally start from scratch, as well as make use of a convenient attribute called ‘Brand your e-mail’ to auto-generate a template based upon your website’s colors and also logo.

Email Marketing Automation

They provide autoresponders and deserted cart campaigns for Shopify and WooCommerce. It also creates pre-defined call sectors based upon your consumers’ interactions with your online store (e.g. repeat, lapsed and possible consumers). Automations based on contact triggers (e.g. email opens, clicks) are likewise available. It’s worth noting that the automations aren’t the most adaptable, as you can’t actually incorporate problems as well as activities as you can in several various other devices.

Checklist Management

You can develop segments from get in touch with activity, list membership, call information, tags, or ecommerce activity. You can additionally create a section from your call insights and tag get in touches with based on contact area criteria.

Enrollment Forms/ Opt-in & Opt-out- Process

There is next to no modification with the form, and also it just supplies a summary box, fundamental field choices (which you can not add to) and after that a list, or checklists, that people can examine to be contributed to.


As you can see in our deliverability tests, Constant Contact does not execute as well badly, getting to one of the most popular e-mail service providers (AOL, Gmail, Yahoo, and also Outlook) most of the moment.

Records as well as Analysis

Along with conventional open and click records, spam, bounce and also unsubscribe prices are likewise offered. You additionally obtain click heat maps, as well as some useful review reports such as open and also click patterns, opens up by gadget, % of calls involved, and the majority of effective subject line. You can also contrast projects. Nevertheless, advanced tracking such as social monitoring isn’t available.


Below’s where it gets a bit unshaven. The device and the site are only available in English. You can select to transform several of the non-editable email areas (e.g. footer and also personal privacy plan message) to one of 10 languages offered, mainly European. Support and the knowledge base is available in 4 languages. Slightly complex, however at the very least there’s some initiative to sustain multilingual customers and target markets.

Additional Features

Spam- and Design-Testing

Spam screening isn’t available, nonetheless, there is a feature to check the e-mail for errors (missing web links, placeholder text that hasn’t been upgraded, etc). There’s also a tool that allows you to preview just how emails will try to find details recipients, although this didn’t seem to function when we examined it out. ‘Inbox Preview’ by Litmus is available as an add-on service, although at $10/month for simply 5 tests, it’s a little steep.

Bounce Management

of course

Soft bounces are put on momentary hold for 15 days, and then resent. If it occurs once more, they are moved into a suspended bounce category. They have actually a ‘ suggested for removal’ filter readily available to see these, yet do not remove them immediately.



Import/export readily available although it’s not as straightforward as maybe– you need to initially allow sophisticated e-mail consents under Account Settings.

Storage space available for information as well as pictures


All strategies feature unlimited storage.

Pro Features



SPF and also DKIM are supported.

Own Domain


Different degrees of account gain access to


The Account Owner can likewise appoint roles to be either an Account Manager or a Campaign Creator.


of course

Constant Contact supply a massive quantity of applications as well as combinations , virtually 400.

Landing Page Builder


This is just readily available through their type home builder, and also it’s very standard. Instead, we ‘d recommend these totally free landing web page home builders.

Consumer Support

3.5/ 5.

There are several channels of assistance, including live chat, phone assistance, a expertise base and also community-based assistance. I found that the chat and also phone support weren’t always available, which was a little aggravating.

Overall score.

3.6/ 5.

For a fundamental email tool, Constant Contact ticks most of packages. The main concern below, though, is that they’re asking a costs price for a sub-premium product.


As Constant Contact themselves reiterate through their site, they are a tool for small companies. As well as, as such, it’s worth evaluating them on these terms. As stated over, they certainly have sufficient of the essentials covered to please most small businesses, as well as if it were as simple as that after that we would certainly recommend them much more very.

The issue, these days, is that there are a lot of other email devices providing much more than Constant Contact, and also for a lot much less cash. This includes not just features, but additionally customer experience. For the quantity you pay with Constant Contact, you might find on your own making use of much a lot more powerful devices such as ActiveCampaign and also GetResponse.

They do grab factors for their decent deliverability rates, assimilations ( especially social media sites assimilations), and for allowing various accessibility levels for different customers. And also with current enhancements to automations and reporting, as well as the enhancement of new features like a internet site home builder, it does look like they’re making an initiative to enhance the product. Their absence of advanced features makes it difficult to advise them over others at this rate point. (You’ll see we do not provide them as a excellent Mailchimp option, either.).

There you have it: the next time you see Constant Contact as the number 1 ranked service anywhere around the web, I would strongly declare that there might be various other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has one of the most sophisticated automation systems we’ve ever tried, as well as it can’t be contrasted to Constant Contact’s simplified method (it just features autoresponders). They also offer robust reports and also evaluation tools. In addition to that, they are also cheaper than Constant Contact.
  • Sendinblue is just one of the cheapest all-in-one e-mail advertising tools on the marketplace. It’s offered in 6 languages as well as comes with innovative automation choices as well as a integrated CRM.
  • GetResponse is a strong alternative. It includes numerous sophisticated functions (e.g. a webinar tool), supplies as well as has superb automations one of the very best spam as well as design testing tools we’ve ever before utilized. That’s why Constant Contact falls short when contrasted to GetResponse.

We have a thorough overview with the most effective alternatives to Constant Contact, check it out here. You can additionally try out our Smart Finder to see which newsletter solution is ideal fit to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp defeats Constant Contact hands down. If you ‘d such as to enter the information, have a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be made use of as a CRM?

Constant Contact, in partnership with SharpSpring, provides an all-in-one CRM platform. Nonetheless, at $399/month, you ‘d be better off taking a look at any one of these CRMs for local business, which will be even more economical. There are also a lot of excellent totally free CRMs to select from.

How can I terminate my Constant Contact registration?

Frustratingly, you’ll need to call Constant Contact within company hours Eastern time in order to terminate your account. Here is the number for the US as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official e-mail advertising and marketing software for small companies. It safely shops your customer data and offers a protected way to handle your subscribers.

Constant Contact deliverability – is it any type of good?

Constant Contact’s deliverability rates are constantly excellent in our bi-annual deliverability tests.

Despite these showy numbers and features, passion in Constant Contact appears to be on the decline, at the very least according to Google Trends. As Constant Contact themselves reiterate with their site, they are a device for small organizations. The concern, these days, is that there are plenty of other email devices providing even a lot more than Constant Contact, as well as for a whole lot less cash. For the amount you pay with Constant Contact, you could find yourself utilizing a lot more effective devices such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever before attempted, and it can not be contrasted to Constant Contact’s simplistic method (it just features autoresponders).

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