Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually been in the e-mail advertising and marketing game considering that 1995. During that time, they’ve handled to turn into one of one of the most secondhand email tools in the world, after Mailchimp.

One point I saw is that Constant Contact is extremely often the top choice for numerous various other testimonial web sites. Normally, I wonder to see if our thorough evaluation produces the very same outcome.

You might have had a look at the Constant Contact testimonials used by individuals online, too, as well as whilst they are pretty positive, they might not provide you the whole picture. Our review of Constant Contact is based upon a systematic strategy as well as utilizes our functional experience and also understanding of lots of various other basic and also innovative advertising and marketing automation devices.

What makes them special is that they’ve included several functions for many years that few of their rivals sporting activity, such as digital item downloads, event administration, appointment organizing as well as social projects. These all contribute to the diverse listing of e-mail options offered, along with automations as well as reoccuring e-newsletters.

Constant Contact boast a marketplace with around 400 apps and combinations that deal with even one of the most niche of items. Yet in spite of these showy numbers as well as features, passion in Constant Contact seems to be on the decline, at the very least according to Google Trends. If it’s still relevant in the 21st century, Enough reason for us to take a better look at Constant Contact’s ins & outs and also examine.
Figure out listed below!

Constant Contact Summary

Constant Contact is directed towards local business, yet their costs aren’t one of the most inexpensive, particularly when you take into consideration that their features just aren’t that advanced. Strategies begin with $9.99/ month, but this only enables 500 customers, and also prices climb quite greatly afterwards.

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Constant Contact Pricing

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> Find out more about Constant Contact’s strategies in our full pricing guide

Pros and also Cons


Is Constant Contact the ideal e-newsletter service for you?

Recommended if:

You run occasions:

Constant Contact is quite unique in this regard, being one of the few e-mail advertising and marketing tools to enable you to handle occasion tickets, invites, and also enrollments . Bear in mind that this attribute features its very own costs: 5.4% + $0.80 for each and every ticket sold or purchase performed.

Not suggested if:

You need innovative automation:

Surprisingly, for the costs it bills, Constant Contact doesn’t use one of the most innovative automations. While they do supply caused projects, autoresponders and also deserted cart projects (for Shopify only), you’ll locate that much cheaper devices provide similar degrees of automation– MailerLite as well as Sendinblue, for example.

Rating details


Relieve of Use

Generally it’s easy to browse, though a little bit dull-looking. You can reach a lot of places within a number of clicks, though as they’ve added much more capability, some points have actually ended up being a little surprise, for instance, automations.

E-newsletter Creation


The editor is quick, however light on functions, particularly in the designing department. Aside from that it’s very easy to collaborate with.


of course

This is extremely standard, only allowing you to put basic introductions or call details. There is no if/then/else reasoning offered.

Email types

Timeless, autoresponders, basic automations, reoccuring newsletters, A/B screening, occasion enrollments, polls, discount coupons and also studies .

Selection and Flexibility of Template Designs

Tolerable. There are about 200 (!) templates to select from, with differing levels of high quality (some are respectable, while others look a little standard and also dated). You can additionally go back to square one, and also use a convenient attribute called ‘Brand your e-mail’ to auto-generate a layout based upon your website’s shades and logo.

Email Marketing Automation

They use autoresponders and deserted cart advocate Shopify and WooCommerce. It additionally creates pre-defined get in touch with sectors based upon your clients’ interactions with your online store (e.g. repeat, expired and also potential customers). Automations based upon contact triggers (e.g. e-mail opens, clicks) are additionally offered. It’s worth noting that the automations aren’t one of the most versatile, as you can’t really incorporate conditions as well as actions as you can in several other tools.

Listing Management

You can produce sections from get in touch with task, checklist subscription, contact information, tags, or ecommerce task. You can likewise produce a sector from your call understandings and tag contacts based on call area standards.

Registration Forms/ Opt-in & Opt-out- Process

There is alongside no customization with the type, as well as it simply offers a summary box, standard area choices (which you can not add to) and then a list, or lists, that individuals can examine to be included in.


As you can see in our deliverability tests, Constant Contact does not execute as well terribly, reaching one of the most preferred email service providers (AOL, Gmail, Yahoo, as well as Outlook) most of the time.

Reports as well as Analysis

In enhancement to common open and click reports, spam, bounce as well as unsubscribe prices are also offered. You also obtain click heat maps, and some helpful review reports such as open and also click fads, opens by tool, % of get in touches with engaged, and also many successful subject line.


Here’s where it gets a bit hairy. The device and the site are only available in English. You can select to change a few of the non-editable email areas (e.g. footer and also personal privacy policy message) to one of 10 languages readily available, mostly European. Assistance and also the data base is available in 4 languages. Slightly complicated, yet a minimum of there’s some effort to support multilingual customers and also audiences.

Further Features

Spam- as well as Design-Testing

Spam testing isn’t readily available, nevertheless, there is a function to inspect the e-mail for errors ( missing out on web links, placeholder text that hasn’t been upgraded, etc). There’s also a tool that permits you to preview just how emails will search for certain receivers, although this really did not seem to function when we evaluated it out. ‘Inbox Preview’ by Litmus is available as an add-on solution, although at $10/month for simply 5 tests, it’s a little steep.

Bounce Management


Soft bounces are positioned on momentary hold for 15 days, and then feel bitter. If it happens once again, they are relocated right into a put on hold bounce group. They have a ‘recommended for removal’ filter offered to view these, however don’t eliminate them immediately.


of course

Import/export offered although it’s not as simple as it could be– you need to first allow sophisticated e-mail authorizations under Account Settings.

Storage space readily available for data as well as images


All strategies come with unrestricted storage.

Pro Features



SPF and also DKIM are sustained.

Own Domain


Different levels of account accessibility

of course

The Account Owner can also appoint roles to be either an Account Manager or a Campaign Creator.



Constant Contact provide a enormous amount of integrations and applications , nearly 400.

Touchdown Page Builder


This is just offered via their kind builder, and also it’s extremely standard. Rather, we ‘d suggest these free landing web page builders.

Consumer Support

3.5/ 5.

There are numerous channels of assistance, consisting of live conversation, phone support, a knowledge base and community-based support. Nonetheless, I located that the conversation and also phone assistance weren’t constantly available, which was a little irritating. When I had the ability to get hold of conversation assistance, nevertheless, I did find them to be receptive and useful . Remember that you’ll need to call in order to cancel your membership, which is quite aggravating.

General ranking.

3.6/ 5.

For a standard email device, Constant Contact ticks the majority of packages. The primary problem right here, though, is that they’re asking a premium price for a sub-premium product.


As Constant Contact themselves restate through their site, they are a tool for local business. And also, because of this, it’s worth reviewing them on these terms. As stated above, they most definitely have enough of the basics covered to satisfy most local business, as well as if it were as simple as that then we ‘d advise them a lot more highly.

The problem, nowadays, is that there are plenty of various other e-mail devices using much more than Constant Contact, and for a whole lot less money. This includes not just features, yet likewise individual experience. For the quantity you pay with Constant Contact, you could locate on your own using much extra powerful tools such as ActiveCampaign as well as GetResponse.

They do get points for their respectable deliverability rates, combinations ( especially social media sites combinations), and for permitting various gain access to degrees for different individuals. And with recent enhancements to automations and reporting, as well as the addition of brand-new functions like a internet site building contractor, it does look like they’re making an initiative to improve the product. Their lack of advanced features makes it tough to advise them over others at this rate factor. (You’ll see we don’t detail them as a excellent Mailchimp alternative, either.).

There you have it: the following time you see Constant Contact as the number 1 rated service anywhere around the web, I would boldly claim that there could be other rate of interests at play there.

Try Constant Contact currently completely free for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has among one of the most innovative automation systems we’ve ever tried, as well as it can not be contrasted to Constant Contact’s simplistic approach (it only features autoresponders). They additionally provide durable records as well as analysis devices. In addition to that, they are even more affordable than Constant Contact.
  • Sendinblue is one of the least expensive all-in-one email marketing tools on the marketplace. It’s readily available in 6 languages as well as features sophisticated automation choices as well as a integrated CRM.
  • GetResponse is a solid alternative. It features several innovative features (e.g. a webinar tool), has excellent automations and offers among the most effective spam and style screening devices we’ve ever before utilized. When compared to GetResponse, that’s why Constant Contact drops short.

We have a comprehensive overview with the best options to Constant Contact, check it out here. You can additionally try out our Smart Finder to see which newsletter service is finest fit to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp beats Constant Contact hands down. If you would certainly like to get into the details, have a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be utilized as a CRM?

Constant Contact, in partnership with SharpSpring, provides an all-in-one CRM system. Nevertheless, at $399/month, you would certainly be much better off taking a look at any of these CRMs for small businesses, which will certainly be even more economical. There are also a lot of excellent complimentary CRMs to choose from.

Just how can I cancel my Constant Contact membership?

Frustratingly, you’ll need to call Constant Contact within service hours Eastern time in order to terminate your account. Here is the number for the US and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official email advertising and marketing software program for small businesses. It safely shops your client information and also uses a secure way to manage your subscribers.

Constant Contact deliverability – is it any great?

Constant Contact’s deliverability rates are continually excellent in our bi-annual deliverability tests.

Despite these flashy numbers and also attributes, interest in Constant Contact appears to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves reiterate via their site, they are a device for little companies. The issue, these days, is that there are lots of other email devices using even much more than Constant Contact, and for a great deal much less cash. For the quantity you pay with Constant Contact, you can find yourself making use of a lot a lot more effective tools such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever attempted, as well as it can’t be contrasted to Constant Contact’s simple technique (it just features autoresponders).

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