Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Survey Responses

Constant Contact have remained in the email advertising video game since 1995. Throughout that time, they’ve managed to become one of the most secondhand email devices in the world, after Mailchimp.

Something I saw is that Constant Contact is very usually the leading selection for lots of various other evaluation sites. Normally, I wonder to see if our in-depth evaluation produces the same outcome.

You may have looked into the Constant Contact evaluations offered by individuals online, as well, and whilst they are pretty favorable, they might not offer you the whole picture. Our evaluation of Constant Contact is based upon a methodical approach and also utilizes our useful experience and also understanding of loads of other simple and innovative advertising automation tools.

What makes them special is that they’ve added several features for many years that few of their rivals sporting activity, such as digital product downloads, occasion monitoring, appointment organizing as well as social campaigns. These all contribute to the varied listing of e-mail options offered, in addition to automations and also recurring e-newsletters.

Constant Contact boast a marketplace with around 400 apps and also integrations that accommodate even the most specific niche of products. Yet in spite of these showy numbers and attributes, rate of interest in Constant Contact appears to be on the decline, a minimum of according to Google Trends. Sufficient reason for us to take a better look at Constant Contact’s outs & ins and also check if it’s still pertinent in the 21st century.
Discover listed below!

Constant Contact Summary

Constant Contact is guided towards local business, but their rates aren’t one of the most budget-friendly, especially when you take into consideration that their attributes just aren’t that progressed. Plans begin with $9.99/ month, yet this just allows for 500 customers, as well as costs rise quite dramatically after that.

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Constant Contact Pricing

> Compare rates with our cost calculator

> Find out even more regarding Constant Contact’s strategies in our total prices overview

Cons and also pros


Is Constant Contact the ideal e-newsletter solution for you?

Recommended if:

You run events:

Constant Contact is quite distinct in this regard, being among the few e-mail advertising tools to allow you to manage occasion registrations, invitations, and tickets . Keep in mind that this attribute features its very own charges: 5.4% + $0.80 for every ticket marketed or deal performed.

Not suggested if:

You require sophisticated automation:

Surprisingly, for the costs it bills, Constant Contact does not use one of the most advanced automations. While they do provide activated campaigns, autoresponders and abandoned cart projects (for Shopify only), you’ll locate that more affordable devices offer comparable degrees of automation– MailerLite and also Sendinblue, for instance.

Ranking details


Alleviate of Use

Normally it’s easy to navigate, though a little bit dull-looking. You can reach many areas within a number of clicks, though as they’ve added extra performance, some points have become a little hidden, for instance, automations.

Newsletter Creation


The editor is fast, however light on attributes, specifically in the styling division. Apart from that it’s simple to work with.


of course

This is very standard, just enabling you to place basic introductions or contact details. There is no if/then/else logic readily available.

Email kinds

Traditional, autoresponders, basic automations, repeating e-newsletters, A/B testing, event enrollments, polls, coupons and also surveys .

Selection as well as Flexibility of Template Designs

Okay. There are about 200 (!) themes to select from, with differing degrees of quality (some are decent, while others look a little standard as well as outdated). You can likewise start from scratch, and make use of a helpful feature called ‘Brand your e-mail’ to auto-generate a template based upon your website’s shades as well as logo.

Email Marketing Automation

They provide autoresponders and abandoned cart campaigns for Shopify and WooCommerce. It additionally produces pre-defined get in touch with sectors based upon your consumers’ interactions with your on the internet store (e.g. repeat, lapsed and also potential consumers). Automations based upon get in touch with triggers (e.g. e-mail opens, clicks) are additionally offered. It’s worth keeping in mind that the automations aren’t one of the most flexible, as you can not truly combine conditions and also actions as you can in many various other tools.

Listing Management

You can develop sections from call activity, listing membership, get in touch with information, tags, or ecommerce activity. You can additionally develop a sector from your get in touch with understandings as well as tag get in touches with based on get in touch with area requirements.

Enrollment Forms/ Opt-in & Opt-out- Process

There is next to no personalization with the kind, and it just supplies a description box, basic field options (which you can not include in) and then a checklist, or checklists, that individuals can inspect to be added to.


As you can see in our deliverability tests, Constant Contact does not do as well badly, reaching the most preferred email providers (AOL, Gmail, Yahoo, and also Outlook) most of the time.

Reports and also Analysis

Along with standard open as well as click reports, spam, bounce and also unsubscribe prices are additionally readily available. You also get click warm maps, and also some valuable introduction reports such as open and also click patterns, opens by gadget, % of contacts involved, and a lot of successful subject line. You can additionally contrast campaigns. Nonetheless, advanced tracking such as social tracking isn’t offered.


Below’s where it gets a bit unshaven. The device and also the site are just offered in English. You can choose to alter a few of the non-editable e-mail areas (e.g. footer and personal privacy policy message) to one of 10 languages offered, mainly European. Assistance and the data base is readily available in 4 languages. Slightly complex, yet at the very least there’s some initiative to sustain multilingual individuals and also target markets.

Additional Features

Spam- and also Design-Testing

Spam testing isn’t offered, nonetheless, there is a function to examine the email for errors (missing web links, placeholder message that hasn’t been upgraded, etc). There’s also a tool that enables you to preview exactly how e-mails will look for details recipients, although this really did not appear to work when we checked it out. ‘Inbox Preview’ by Litmus is offered as an add-on service, although at $10/month for just 5 tests, it’s a little high.

Bounce Management


Soft bounces are put on short-term hold for 15 days, and afterwards resent. If it takes place once more, they are relocated right into a suspended bounce category. They have a ‘ advised for elimination’ filter available to see these, but do not remove them immediately.



Import/export readily available although it’s not as simple as it could be– you require to first make it possible for advanced e-mail authorizations under Account Settings.

Storage space available for information as well as photos


All strategies come with endless storage.

Pro Features


of course

SPF and DKIM are supported.

Very own Domain


Various levels of account access


The Account Owner can likewise designate duties to be either an Account Manager or a Campaign Creator.


of course

Constant Contact provide a massive amount of combinations and also apps , almost 400.

Touchdown Page Builder

of course

This is only readily available using their kind home builder, as well as it’s really fundamental. Instead, we would certainly recommend these totally free touchdown web page home builders.

Client Support

3.5/ 5.

There are several channels of assistance, including live chat, phone support, a knowledge base and also community-based assistance. I found that the conversation and also phone assistance weren’t constantly readily available, which was a little frustrating.

Overall score.

3.6/ 5.

For a basic e-mail tool, Constant Contact ticks a lot of the boxes. The main problem below, however, is that they’re asking a premium rate for a sub-premium item.

Final thought.

As Constant Contact themselves repeat with their site, they are a device for small companies. And also, as such, it’s worth evaluating them on these terms. As discussed over, they definitely have sufficient of the basics covered to satisfy most small companies, and if it were as straightforward as that then we ‘d recommend them much more highly.

The issue, nowadays, is that there are a lot of various other email tools providing even more than Constant Contact, and also for a whole lot less cash. This consists of not just features, but also user experience. Actually, for the quantity you pay with Constant Contact, you might find yourself using far more powerful devices such as ActiveCampaign as well as GetResponse.

As well as with recent improvements to automations and also reporting, as well as the addition of new attributes like a web site builder, it does look like they’re making an effort to enhance the product. Their absence of innovative features makes it difficult to advise them over others at this price point.

So, there you have it: the following time you see Constant Contact as the number 1 ranked service anywhere around the internet, I would boldly declare that there could be other passions at play there.

Attempt Constant Contact currently free of cost for 30 days.

Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has among the most advanced automation systems we’ve ever attempted, and it can not be compared to Constant Contact’s simplified approach (it only features autoresponders). They additionally offer robust records as well as analysis tools. They are even less expensive than Constant Contact.
  • Sendinblue is just one of the most inexpensive all-in-one email advertising devices on the marketplace. It’s readily available in 6 languages and also features sophisticated automation options and a integrated CRM.
  • GetResponse is a solid choice. It features several advanced features (e.g. a webinar device), has excellent automations as well as supplies among the best spam and design screening devices we’ve ever made use of. That’s why Constant Contact fails when compared to GetResponse.

We have a comprehensive overview with the very best options to Constant Contact, check it out below. You can additionally experiment with our Smart Finder to see which e-newsletter solution is best fit to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp defeats Constant Contact pass on. Take a look at our Mailchimp vs Constant Contact comparison if you would certainly such as to obtain into the information.

Can Constant Contact be made use of as a CRM?

Constant Contact, in collaboration with SharpSpring, supplies an all-in-one CRM platform. Nevertheless, at $399/month, you ‘d be much better off having a look at any of these CRMs for small companies, which will certainly be even more cost effective. There are also lots of superb cost-free CRMs to pick from.

How can I cancel my Constant Contact membership?

Frustratingly, you’ll need to call Constant Contact within organization hours Eastern time in order to terminate your account. Here is the number for the United States and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit email advertising and marketing software program for small companies. It safely shops your client data and supplies a secure way to manage your subscribers.

Constant Contact deliverability – is it any excellent?

Constant Contact’s deliverability prices are consistently excellent in our bi-annual deliverability tests.

In spite of these flashy numbers and functions, passion in Constant Contact seems to be on the decline, at the very least according to Google Trends. As Constant Contact themselves state through their website, they are a device for small businesses. The concern, these days, is that there are lots of other e-mail devices offering also extra than Constant Contact, and for a whole lot much less cash. For the quantity you pay with Constant Contact, you can find on your own making use of much a lot more effective tools such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever before tried, and it can not be compared to Constant Contact’s simplistic technique (it only includes autoresponders).

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