Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually remained in the email advertising and marketing game considering that 1995. Throughout that time, they’ve handled to become one of one of the most used email tools worldwide, after Mailchimp.

One point I observed is that Constant Contact is very usually the leading choice for several other review internet sites. Normally, I am curious to see if our in-depth analysis creates the exact same outcome.

You may have taken a look at the Constant Contact evaluations used by individuals online, also, and whilst they are quite positive, they might not give you the whole picture. Our testimonial of Constant Contact is based on a methodical strategy and uses our sensible experience and also expertise of loads of various other easy and innovative advertising and marketing automation devices.

What makes them unique is that they’ve added several features throughout the years that few of their rivals sporting activity, such as digital product downloads, occasion management, visit scheduling and social campaigns. These all contribute to the diverse list of email options offered, in addition to automations and persisting e-newsletters.

Constant Contact brag a marketplace with around 400 applications and combinations that accommodate even the most specific niche of items. Yet regardless of these fancy numbers and functions, interest in Constant Contact appears to be on the decrease, at least according to Google Trends. If it’s still appropriate in the 21st century, Enough factor for us to take a closer look at Constant Contact’s ins & outs and inspect.
Find out listed below!

Constant Contact Summary

Constant Contact is routed in the direction of small businesses, but their prices aren’t the most budget friendly, especially when you think about that their features simply aren’t that advanced. Plans begin with $9.99/ month, yet this just enables 500 customers, and prices increase pretty sharply afterwards.

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Constant Contact Pricing

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> Find out even more about Constant Contact’s plans in our complete rates overview

Cons as well as pros


Is Constant Contact the right e-newsletter service for you?

Advised if:

You run events:

Constant Contact is quite distinct hereof, being one of the few email marketing devices to allow you to manage event enrollments, invitations, as well as tickets . Remember that this function features its own costs: 5.4% + $0.80 for each and every ticket marketed or purchase carried out.

Not suggested if:

You require advanced automation:

Remarkably, for the costs it bills, Constant Contact doesn’t provide one of the most innovative automations. While they do supply set off projects, autoresponders and also abandoned cart campaigns (for Shopify only), you’ll locate that other much cheaper tools provide similar levels of automation– MailerLite and also Sendinblue.

Rating details


Ease of Use

Normally it’s very easy to navigate, though a bit dull-looking. You can reach a lot of places within a number of clicks, though as they’ve added extra performance, some things have actually ended up being a little surprise, for instance, automations.

Newsletter Creation


The editor is quick, however light on attributes, particularly in the designing department. Besides that it’s simple to collaborate with.



This is really basic, just allowing you to insert basic introductions or call information. There is no if/then/else logic offered.

Email types

Traditional, autoresponders, basic automations, recurring e-newsletters, A/B testing, event enrollments, polls, vouchers as well as studies .

Choice as well as Flexibility of Template Designs

Not negative. You can likewise begin from scratch, and also make use of a helpful function called ‘Brand your email’ to auto-generate a design template based on your site’s shades as well as logo design.

Email Marketing Automation

It additionally produces pre-defined call sectors based on your consumers’ communications with your on-line store (e.g. repeat, expired and also potential customers). Automations based on call triggers (e.g. e-mail opens, clicks) are additionally available.

Listing Management

You can create sectors from contact activity, list membership, contact details, tags, or ecommerce activity. You can likewise create a section from your get in touch with insights as well as tag contacts based on contact field criteria.

Enrollment Forms/ Opt-in & Opt-out- Process

There is next to no customization with the kind, as well as it simply uses a description box, basic area options (which you can not add to) and afterwards a checklist, or checklists, that individuals can check to be contributed to.


As you can see in our deliverability tests, Constant Contact does not carry out also badly, reaching one of the most preferred email service providers (AOL, Gmail, Yahoo, and Outlook) the majority of the moment.

Reports as well as Analysis

In addition to typical open as well as click records, spam, bounce and also unsubscribe rates are additionally available. You also obtain click warm maps, and some useful summary reports such as open and also click patterns, opens up by gadget, % of get in touches with engaged, and most successful subject line. You can likewise contrast campaigns. Nevertheless, advanced tracking such as social tracking isn’t offered.


The website and also the device are only readily available in English. You can choose to transform some of the non-editable e-mail areas (e.g. footer as well as privacy policy text) to one of 10 languages readily available, mostly European.

Additional Features

Spam- as well as Design-Testing

Spam testing isn’t readily available, however, there is a function to examine the e-mail for errors ( missing out on links, placeholder message that hasn’t been updated, etc). There’s likewise a device that allows you to sneak peek how emails will certainly look for certain receivers, although this didn’t appear to work when we checked it out. ‘Inbox Preview’ by Litmus is readily available as an add-on solution, although at $10/month for simply 5 tests, it’s a little high.

Bounce Management


Soft bounces are put on momentary hold for 15 days, and then dislike. If it happens once again, they are relocated right into a suspended bounce category. They have a ‘ suggested for elimination’ filter offered to see these, yet don’t remove them instantly.


of course

Import/export readily available although it’s not as straightforward as it could be– you require to first allow innovative e-mail permissions under Account Settings.

Storage readily available for pictures as well as data


All strategies include limitless storage.

Pro Features



SPF as well as DKIM are supported.

Very own Domain


Different levels of account access


The Account Owner can likewise designate duties to be either an Account Manager or a Campaign Creator.



Constant Contact use a large amount of assimilations and apps , practically 400.

Landing Page Builder


This is only offered through their form contractor, and it’s really standard. Instead, we would certainly suggest these totally free touchdown page home builders.

Client Support

3.5/ 5.

There are numerous networks of assistance, including live chat, phone support, a data base and community-based assistance. However, I discovered that the chat and also phone support weren’t always readily available, which was a little frustrating. When I had the ability to get hold of conversation assistance, nevertheless, I did find them to be responsive and valuable . Keep in mind that you’ll require to hire order to cancel your registration, which is quite annoying.

Total score.

3.6/ 5.

For a fundamental e-mail device, Constant Contact ticks a lot of packages. The main concern here, however, is that they’re asking a costs price for a sub-premium product.

Final thought.

As Constant Contact themselves restate via their site, they are a tool for local business. And, thus, it’s worth examining them on these terms. As pointed out above, they absolutely have sufficient of the basics covered to satisfy most small businesses, and also if it were as basic as that after that we would certainly suggest them extra highly.

The concern, these days, is that there are a lot of other e-mail tools providing a lot more than Constant Contact, and also for a lot less money. This consists of not just features, but additionally user experience. For the quantity you pay with Constant Contact, you can locate on your own utilizing a lot a lot more effective devices such as ActiveCampaign as well as GetResponse.

They do pick up factors for their respectable deliverability prices, combinations ( especially social media assimilations), and for permitting different accessibility degrees for different individuals. And with current enhancements to automations as well as coverage, and the enhancement of new attributes like a site home builder, it does appear like they’re making an effort to enhance the item. Their absence of sophisticated functions makes it hard to advise them over others at this cost factor. (You’ll see we don’t provide them as a good Mailchimp option, either.).

So, there you have it: the next time you see Constant Contact as the number 1 ranked solution anywhere around the web, I would boldly declare that there might be various other rate of interests at play there.

Attempt Constant Contact now completely free for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has one of the most innovative automation systems we’ve ever before tried, and it can not be contrasted to Constant Contact’s simplified technique (it only includes autoresponders). They additionally offer robust records and also analysis devices. On top of that, they are even less costly than Constant Contact.
  • Sendinblue is one of the cheapest all-in-one email advertising tools on the market. It’s offered in 6 languages and also includes innovative automation options as well as a integrated CRM.
  • GetResponse is a solid alternative. It includes many innovative functions (e.g. a webinar device), offers and also has outstanding automations among the best spam and also layout screening tools we’ve ever utilized. When compared to GetResponse, that’s why Constant Contact falls short.

We have a in-depth overview with the most effective options to Constant Contact, check it out below. You can additionally try our Smart Finder to see which e-newsletter solution is best matched to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp beats Constant Contact by far. If you ‘d such as to enter into the details, have a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be utilized as a CRM?

Constant Contact, in collaboration with SharpSpring, offers an all-in-one CRM system. However, at $399/month, you ‘d be far better off having a look at any of these CRMs for small companies, which will be far more inexpensive. There are also lots of excellent complimentary CRMs to choose from.

Exactly how can I cancel my Constant Contact registration?

Frustratingly, you’ll require to call Constant Contact within business hrs Eastern time in order to terminate your account. Right here is the number for the US as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate e-mail advertising software for local business. It safely shops your customer data as well as supplies a safe method to handle your clients.

Constant Contact deliverability – is it any type of excellent?

Constant Contact’s deliverability prices are regularly excellent in our bi-annual deliverability examinations.

Regardless of these showy numbers and features, rate of interest in Constant Contact appears to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves state with their site, they are a tool for little services. The issue, these days, is that there are lots of other email tools using also more than Constant Contact, and also for a lot much less cash. For the quantity you pay with Constant Contact, you can find yourself making use of much extra effective devices such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever tried, as well as it can not be contrasted to Constant Contact’s simplified method (it only includes autoresponders).

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