Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Template With Background Image

Constant Contact have actually been in the email marketing game since 1995. During that time, they’ve taken care of to become one of the most used email devices worldwide, after Mailchimp.

One point I discovered is that Constant Contact is extremely often the top option for several other review sites. Naturally, I wonder to see if our detailed analysis generates the same end result.

You might have had a look at the Constant Contact testimonials offered by customers online, also, as well as whilst they are rather positive, they may not provide you the whole picture. Our review of Constant Contact is based upon a methodical method and utilizes our sensible experience as well as knowledge of dozens of various other straightforward and innovative advertising automation devices.

What makes them special is that they’ve included a number of functions for many years that few of their competitors sporting activity, such as digital item downloads, event monitoring, appointment organizing as well as social campaigns. These all include in the varied list of e-mail choices offered, in addition to automations and recurring newsletters.

Constant Contact brag a market with around 400 applications and also combinations that satisfy also one of the most particular niche of items. In spite of these fancy numbers as well as attributes, interest in Constant Contact seems to be on the decline, at the very least according to Google Trends. Enough factor for us to take a better consider Constant Contact’s outs & ins and also check if it’s still appropriate in the 21st century.
Find out below!

Constant Contact Summary

Constant Contact is routed in the direction of small companies, yet their rates aren’t the most inexpensive, especially when you think about that their functions just aren’t that progressed. Strategies start from $9.99/ month, yet this just enables 500 clients, as well as costs rise pretty sharply after that.

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Constant Contact Pricing

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> Find out even more concerning Constant Contact’s plans in our full rates overview

Pros and Cons


Is Constant Contact the right e-newsletter solution for you?

Advised if:

You run events:

Constant Contact is fairly distinct hereof, being among minority e-mail marketing devices to enable you to take care of event tickets, invitations, as well as enrollments . Keep in mind that this feature comes with its very own costs: 5.4% + $0.80 for every ticket sold or purchase performed.

Not recommended if:

You need advanced automation:

Remarkably, for the premium it bills, Constant Contact doesn’t offer the most advanced automations. While they do use activated campaigns, autoresponders as well as abandoned cart projects (for Shopify only), you’ll discover that much cheaper devices supply comparable levels of automation– MailerLite as well as Sendinblue, for instance.

Rating details


Alleviate of Use

Generally it’s very easy to navigate, though a little bit dull-looking. You can reach a lot of places within a couple of clicks, though as they’ve included more functionality, some things have actually ended up being a little concealed, as an example, automations.

Newsletter Creation


The editor is quick, but light on attributes, especially in the designing department. Besides that it’s very easy to collaborate with.



This is very fundamental, just allowing you to insert simple greetings or contact details. There is no if/then/else logic available.

Email types

Traditional, autoresponders, basic automations, persisting newsletters, A/B testing, occasion registrations, discount coupons, studies and also polls .

Selection and Flexibility of Template Designs

Not bad. You can also begin from scratch, and use a useful feature called ‘Brand your email’ to auto-generate a theme based on your site’s colors as well as logo design.

Email Marketing Automation

It likewise creates pre-defined call segments based on your clients’ communications with your online shop (e.g. repeat, lapsed as well as potential consumers). Automations based on contact triggers (e.g. e-mail opens, clicks) are likewise readily available.

Checklist Management

You can create sectors from call task, checklist membership, call details, tags, or ecommerce activity. You can additionally create a segment from your get in touch with understandings and tag get in touches with based upon contact area standards.

Registration Forms/ Opt-in & Opt-out- Process

There is beside no customization with the type, and it simply supplies a description box, basic field alternatives (which you can not contribute to) and afterwards a list, or listings, that people can inspect to be added to.


As you can see in our deliverability examinations, Constant Contact does not carry out too severely, reaching one of the most prominent e-mail providers (AOL, Gmail, Yahoo, and Outlook) most of the moment.

Records and Analysis

Along with common open as well as click records, spam, bounce and unsubscribe prices are likewise offered. You additionally obtain click warmth maps, as well as some useful review reports such as open as well as click trends, opens up by tool, % of calls engaged, and most effective subject line. You can also compare projects. However, progressed tracking such as social tracking isn’t offered.


Right here’s where it obtains a bit hairy. The site and also the tool are only offered in English. You can pick to change some of the non-editable email areas (e.g. footer as well as privacy policy text) to among 10 languages available, mainly European. Assistance and also the knowledge base is offered in 4 languages. Somewhat complex, but at the very least there’s some initiative to support multilingual users as well as target markets.

Additional Features

Spam- and also Design-Testing

Spam testing isn’t offered, however, there is a feature to examine the e-mail for errors (missing web links, placeholder message that hasn’t been updated, and so on). There’s likewise a tool that enables you to preview just how emails will certainly look for certain recipients, although this really did not appear to function when we checked it out. ‘Inbox Preview’ by Litmus is offered as an add-on service, although at $10/month for just 5 examinations, it’s a little steep.

Bounce Management

of course

Soft bounces are placed on short-term hold for 15 days, and after that dislike. If it takes place again, they are moved into a put on hold bounce category. They have a ‘ advised for removal’ filter offered to view these, however don’t remove them automatically.


of course

Import/export offered although it’s not as uncomplicated as maybe– you require to initially make it possible for sophisticated email permissions under Account Settings.

Storage space offered for images and also information


All plans feature unlimited storage.

Pro Features



SPF and also DKIM are sustained.

Own Domain


Various levels of account gain access to


The Account Owner can likewise assign functions to be either an Account Manager or a Campaign Creator.



Constant Contact supply a huge quantity of assimilations as well as apps , almost 400.

Touchdown Page Builder


This is just offered through their type building contractor, as well as it’s really standard. Rather, we ‘d recommend these cost-free touchdown page home builders.

Client Support

3.5/ 5.

There are a number of channels of assistance, consisting of online chat, phone assistance, a knowledge base and community-based support. Nevertheless, I discovered that the chat as well as phone assistance weren’t constantly readily available, which was a little aggravating. When I had the ability to get hold of chat assistance, however, I did find them to be helpful and also responsive . Remember that you’ll require to call order to terminate your membership, which is quite bothersome.

General score.

3.6/ 5.

For a basic email tool, Constant Contact ticks most of packages. The major issue below, though, is that they’re asking a premium rate for a sub-premium product.

Final thought.

As Constant Contact themselves reiterate through their site, they are a tool for local business. And also, as such, it’s worth reviewing them on these terms. As stated above, they certainly have sufficient of the essentials covered to satisfy most small companies, as well as if it were as easy as that after that we would certainly suggest them much more highly.

The issue, these days, is that there are plenty of other e-mail devices supplying a lot more than Constant Contact, as well as for a whole lot much less cash. This consists of not just includes, but likewise user experience. As a matter of fact, for the quantity you pay with Constant Contact, you might find yourself making use of a lot more powerful tools such as ActiveCampaign as well as GetResponse.

As well as with recent improvements to automations and also coverage, as well as the enhancement of new functions like a website contractor, it does look like they’re making an effort to enhance the product. Their lack of advanced attributes makes it tough to advise them over others at this rate factor.

There you have it: the next time you see Constant Contact as the number 1 rated solution anywhere around the internet, I would frankly declare that there could be various other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has one of the most innovative automation systems we’ve ever attempted, as well as it can not be compared to Constant Contact’s simplistic technique (it only includes autoresponders). They additionally use durable reports and also analysis devices. They are even less costly than Constant Contact.
  • Sendinblue is one of the least expensive all-in-one email marketing devices on the market. It’s readily available in 6 languages as well as features advanced automation options and also a integrated CRM.
  • GetResponse is a strong option. It comes with many innovative functions (e.g. a webinar device), uses as well as has excellent automations among the most effective spam and also design screening tools we’ve ever before utilized. That’s why Constant Contact falls short when contrasted to GetResponse.

We have a thorough overview with the very best options to Constant Contact, check it out right here. You can likewise experiment with our Smart Finder to see which e-newsletter solution is finest fit to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp defeats Constant Contact pass on. Take a appearance at our Mailchimp vs Constant Contact contrast if you would certainly like to obtain into the information.

Can Constant Contact be utilized as a CRM?

Constant Contact, in collaboration with SharpSpring, supplies an all-in-one CRM system. At $399/month, you ‘d be much better off taking a appearance at any of these CRMs for little services, which will be much more economical. There are also plenty of outstanding totally free CRMs to select from.

Just how can I cancel my Constant Contact subscription?

Frustratingly, you’ll need to call Constant Contact within company hrs Eastern time in order to terminate your account. Here is the number for the US and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit email advertising and marketing software program for local business. It securely shops your consumer data and also provides a safe way to handle your subscribers.

Constant Contact deliverability – is it any type of good?

Constant Contact’s deliverability rates are consistently good in our bi-annual deliverability examinations.

In spite of these showy numbers and also features, interest in Constant Contact seems to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves state through their site, they are a tool for small companies. The issue, these days, is that there are plenty of other e-mail tools providing also a lot more than Constant Contact, as well as for a great deal less cash. For the quantity you pay with Constant Contact, you can find yourself utilizing much a lot more powerful tools such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever attempted, and also it can’t be compared to Constant Contact’s simplistic technique (it just includes autoresponders).

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