Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually been in the email advertising video game because 1995. Throughout that time, they’ve managed to turn into one of the most used email tools on the planet, after Mailchimp.

One thing I observed is that Constant Contact is very commonly the top choice for numerous other evaluation sites. Naturally, I wonder to see if our detailed analysis produces the same end result.

You may have checked out the Constant Contact evaluations provided by users online, too, and whilst they are rather favorable, they may not offer you the whole picture. Our review of Constant Contact is based upon a methodical strategy and utilizes our practical experience and understanding of dozens of other easy and also sophisticated advertising and marketing automation tools.

What makes them unique is that they’ve added several attributes throughout the years that few of their rivals sport, such as digital product downloads, event administration, consultation scheduling and social projects. These all include in the diverse listing of email choices readily available, along with automations and also persisting e-newsletters.

Constant Contact brag a market with around 400 apps and also assimilations that cater to even the most specific niche of products. Yet despite these showy numbers and functions, rate of interest in Constant Contact appears to be on the decrease, a minimum of according to Google Trends. Sufficient factor for us to take a more detailed check out Constant Contact’s outs & ins as well as inspect if it’s still pertinent in the 21st century.
Discover below!

Constant Contact Summary

Constant Contact is routed in the direction of small companies, yet their prices aren’t the most economical, particularly when you take into consideration that their features simply aren’t that advanced. Strategies begin with $9.99/ month, however this just permits 500 clients, as well as rates increase rather greatly afterwards.

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Constant Contact Pricing

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> Find out even more regarding Constant Contact’s strategies in our full rates guide

Pros and also Cons


Is Constant Contact the ideal e-newsletter service for you?

Suggested if:

You run occasions:

Constant Contact is rather special hereof, being just one of minority email advertising and marketing tools to permit you to handle event tickets, enrollments, as well as invites . Keep in mind that this attribute comes with its own charges: 5.4% + $0.80 for each and every ticket marketed or deal carried out.

Not recommended if:

You need innovative automation:

Surprisingly, for the costs it charges, Constant Contact does not provide one of the most sophisticated automations. While they do provide set off projects, autoresponders and deserted cart projects (for Shopify only), you’ll locate that various other much less expensive tools use comparable degrees of automation– MailerLite as well as Sendinblue.

Score information


Reduce of Use

Normally it’s easy to browse, though a bit dull-looking. You can get to the majority of areas within a couple of clicks, though as they’ve included extra functionality, some points have actually come to be a little covert, for instance, automations.

Newsletter Creation


The editor is fast, however light on functions, particularly in the designing division. Apart from that it’s very easy to collaborate with.



This is very standard, just allowing you to put easy greetings or contact details. There is no if/then/else logic readily available.

Email kinds

Classic, autoresponders, standard automations, reoccuring e-newsletters, A/B testing, occasion enrollments, discount coupons, studies as well as polls .

Choice and also Flexibility of Template Designs

Not bad. There are around 200 (!) themes to choose from, with differing degrees of quality (some are suitable, while others look a little fundamental and dated). You can likewise go back to square one, as well as make use of a useful attribute called ‘Brand your e-mail’ to auto-generate a theme based upon your internet site’s colors as well as logo.

Email Marketing Automation

It likewise creates pre-defined contact sectors based on your clients’ interactions with your on-line store (e.g. repeat, expired as well as potential clients). Automations based on call triggers (e.g. e-mail opens up, clicks) are additionally offered.

Checklist Management

You can develop segments from get in touch with task, checklist subscription, contact information, tags, or ecommerce activity. You can also create a section from your call insights as well as tag get in touches with based upon call area criteria.

Registration Forms/ Opt-in & Opt-out- Process

There is beside no modification with the type, and also it simply provides a summary box, basic field alternatives (which you can not include in) and afterwards a checklist, or checklists, that individuals can check to be contributed to.


As you can see in our deliverability tests, Constant Contact does not perform as well severely, reaching the most prominent e-mail service providers (AOL, Gmail, Yahoo, and also Outlook) the majority of the moment.

Records as well as Analysis

In addition to standard open and also click reports, spam, bounce as well as unsubscribe rates are likewise offered. You additionally obtain click warmth maps, and also some valuable summary reports such as open and click patterns, opens by tool, % of get in touches with involved, as well as most successful subject line.


The tool as well as the website are just available in English. You can pick to alter some of the non-editable email sections (e.g. footer and personal privacy policy text) to one of 10 languages offered, mostly European.

Further Features

Spam- as well as Design-Testing

Spam screening isn’t available, however, there is a attribute to examine the e-mail for mistakes ( missing out on links, placeholder text that hasn’t been updated, and so on). There’s likewise a tool that permits you to preview just how emails will search for specific receivers, although this really did not appear to function when we evaluated it out. ‘Inbox Preview’ by Litmus is offered as an add-on service, although at $10/month for simply 5 examinations, it’s a little steep.

Jump Management

of course

Soft bounces are put on short-term hold for 15 days, and after that resent. If it occurs once more, they are moved into a put on hold bounce group. They have a ‘ advised for elimination’ filter readily available to view these, but don’t eliminate them automatically.


of course

Import/export available although it’s not as simple as it could be– you need to initially make it possible for advanced e-mail approvals under Account Settings.

Storage space offered for data as well as images


All plans include endless storage.

Pro Features



SPF and also DKIM are sustained.

Own Domain


Different levels of account gain access to


The Account Owner can also appoint functions to be either an Account Manager or a Campaign Creator.



Constant Contact supply a large amount of assimilations and also applications , nearly 400.

Landing Page Builder


This is only offered through their form building contractor, and also it’s extremely basic. Rather, we ‘d advise these free touchdown page home builders.

Consumer Support

3.5/ 5.

There are a number of networks of assistance, consisting of online conversation, phone support, a data base and also community-based assistance. I discovered that the chat and also phone assistance weren’t constantly available, which was a little aggravating. When I was able to get hold of conversation support, however, I did discover them to be responsive as well as helpful . Remember that you’ll require to contact order to cancel your membership, which is rather annoying.

Overall ranking.

3.6/ 5.

For a fundamental e-mail tool, Constant Contact ticks the majority of packages. The major problem right here, though, is that they’re asking a costs cost for a sub-premium product.


As Constant Contact themselves restate via their site, they are a tool for small businesses. And also, therefore, it’s worth assessing them on these terms. As discussed over, they certainly have enough of the basics covered to please most small companies, as well as if it were as easy as that after that we would certainly advise them extra very.

The issue, these days, is that there are a lot of various other email tools using even more than Constant Contact, as well as for a whole lot much less cash. This includes not just includes, but also individual experience. Actually, for the amount you pay with Constant Contact, you might find yourself utilizing far more effective tools such as ActiveCampaign as well as GetResponse.

And with recent improvements to automations and also reporting, as well as the enhancement of brand-new features like a web site home builder, it does look like they’re making an initiative to boost the product. Their lack of innovative functions makes it hard to suggest them over others at this price factor.

So, there you have it: the next time you see Constant Contact as the number 1 ranked service anywhere around the web, I would boldly claim that there might be various other passions at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has one of one of the most sophisticated automation systems we’ve ever tried, and also it can’t be compared to Constant Contact’s simplified method (it just features autoresponders). They additionally offer robust reports and also analysis tools. On top of that, they are also cheaper than Constant Contact.
  • Sendinblue is one of the least expensive all-in-one e-mail advertising tools on the marketplace. It’s offered in 6 languages and features sophisticated automation options as well as a built-in CRM.
  • GetResponse is a solid option. It includes numerous innovative attributes (e.g. a webinar device), offers as well as has exceptional automations one of the best spam as well as layout screening devices we’ve ever before used. That’s why Constant Contact falls short when contrasted to GetResponse.

We have a in-depth guide with the most effective alternatives to Constant Contact, check it out below. You can additionally try out our Smart Finder to see which e-newsletter solution is finest matched to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp defeats Constant Contact pass on. Take a appearance at our Mailchimp vs Constant Contact comparison if you ‘d such as to get into the information.

Can Constant Contact be used as a CRM?

Constant Contact, in partnership with SharpSpring, uses an all-in-one CRM platform. At $399/month, you would certainly be much better off taking a look at any of these CRMs for tiny services, which will certainly be far more cost effective. There are also a lot of superb totally free CRMs to select from.

Just how can I terminate my Constant Contact membership?

Frustratingly, you’ll require to call Constant Contact within service hours Eastern time in order to cancel your account. Below is the number for the United States as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit e-mail marketing software program for small businesses. It securely shops your customer information and provides a protected method to handle your clients.

Constant Contact deliverability – is it any kind of great?

Constant Contact’s deliverability rates are regularly great in our bi-annual deliverability examinations.

In spite of these fancy numbers as well as features, rate of interest in Constant Contact seems to be on the decline, at the very least according to Google Trends. As Constant Contact themselves state through their website, they are a tool for small services. The concern, these days, is that there are plenty of various other e-mail tools providing even extra than Constant Contact, as well as for a lot much less money. For the quantity you pay with Constant Contact, you could find on your own making use of much a lot more powerful tools such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever attempted, as well as it can not be contrasted to Constant Contact’s simple method (it only features autoresponders).

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