Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually been in the email marketing video game because 1995. During that time, they’ve managed to become one of one of the most used email tools worldwide, after Mailchimp.

Something I discovered is that Constant Contact is very commonly the top selection for numerous other review sites. Naturally, I am curious to see if our in-depth analysis produces the same result.

You may have taken a look at the Constant Contact evaluations offered by customers online, also, as well as whilst they are rather favorable, they may not offer you the whole picture. Our testimonial of Constant Contact is based upon a systematic technique and also uses our useful experience and also understanding of lots of various other straightforward and sophisticated marketing automation tools.

What makes them special is that they’ve added several functions over the years that few of their competitors sporting activity, such as electronic product downloads, event administration, visit organizing as well as social campaigns. These all contribute to the varied listing of email alternatives offered, in addition to automations as well as persisting newsletters.

Constant Contact brag a marketplace with around 400 applications and also integrations that satisfy also one of the most niche of products. Despite these flashy numbers and also features, passion in Constant Contact appears to be on the decline, at least according to Google Trends. If it’s still pertinent in the 21st century, Enough factor for us to take a more detailed look at Constant Contact’s ins & outs and also inspect.
Figure out below!

Constant Contact Summary

Constant Contact is routed in the direction of small businesses, but their rates aren’t the most cost effective, particularly when you take into consideration that their attributes just aren’t that advanced. Strategies begin with $9.99/ month, however this just allows for 500 customers, and also costs increase rather sharply after that.

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Constant Contact Pricing

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> Find out more about Constant Contact’s strategies in our complete prices overview

Pros and also Cons


Is Constant Contact the right e-newsletter solution for you?

Recommended if:

You run occasions:

Constant Contact is fairly one-of-a-kind in this regard, being one of minority email marketing tools to allow you to manage event tickets, invitations, and also registrations . Bear in mind that this function features its very own fees: 5.4% + $0.80 for each ticket offered or transaction carried out.

Not advised if:

You require sophisticated automation:

Remarkably, for the costs it charges, Constant Contact doesn’t provide one of the most sophisticated automations. While they do offer caused projects, autoresponders and deserted cart campaigns (for Shopify just), you’ll discover that more affordable tools use comparable degrees of automation– MailerLite and Sendinblue, as an example.

Rating details


Ease of Use

Usually it’s very easy to browse, though a little bit dull-looking. You can reach the majority of locations within a number of clicks, though as they’ve added a lot more capability, some things have actually come to be a little surprise, for instance, automations.

Newsletter Creation


The editor is quickly, but light on features, specifically in the designing department. Besides that it’s simple to deal with.



This is very basic, only enabling you to insert easy greetings or contact details. There is no if/then/else reasoning readily available.

Email types

Traditional, autoresponders, fundamental automations, recurring e-newsletters, A/B screening, occasion registrations, surveys, promo codes as well as surveys .

Choice and Flexibility of Template Designs

Okay. There are around 200 (!) design templates to choose from, with varying levels of top quality (some are good, while others look a little fundamental and outdated). You can additionally start from scratch, and utilize a helpful feature called ‘Brand your e-mail’ to auto-generate a template based on your internet site’s colors and also logo.

Email Marketing Automation

It also generates pre-defined call sections based on your consumers’ interactions with your on the internet store (e.g. repeat, expired and also prospective consumers). Automations based on contact triggers (e.g. e-mail opens, clicks) are additionally available.

Listing Management

You can develop sections from contact task, listing subscription, contact details, tags, or ecommerce task. You can likewise create a sector from your get in touch with insights and also tag contacts based on contact area standards.

Registration Forms/ Opt-in & Opt-out- Process

There is beside no personalization with the form, and also it just uses a summary box, standard field alternatives (which you can not include in) and afterwards a listing, or listings, that individuals can examine to be added to.


As you can see in our deliverability examinations, Constant Contact does not execute too terribly, reaching the most popular email carriers (AOL, Gmail, Yahoo, as well as Outlook) most of the moment.

Records and Analysis

In addition to standard open as well as click reports, spam, bounce and unsubscribe prices are likewise available. You likewise obtain click warm maps, and some beneficial overview records such as open and also click trends, opens by device, % of get in touches with involved, and a lot of effective subject line. You can likewise compare campaigns. Progressed tracking such as social monitoring isn’t offered.


The site as well as the tool are just offered in English. You can choose to transform some of the non-editable e-mail areas (e.g. footer and also privacy plan message) to one of 10 languages available, primarily European.

More Features

Spam- as well as Design-Testing

Spam testing isn’t available, nevertheless, there is a attribute to check the e-mail for mistakes (missing web links, placeholder message that hasn’t been upgraded, etc). There’s additionally a device that allows you to sneak peek exactly how e-mails will certainly seek certain recipients, although this didn’t seem to function when we examined it out. ‘Inbox Preview’ by Litmus is readily available as an add-on solution, although at $10/month for simply 5 examinations, it’s a little steep.

Jump Management


Soft bounces are positioned on short-lived hold for 15 days, and afterwards feel bitter. If it happens once again, they are moved right into a suspended bounce group. They have actually a ‘ suggested for removal’ filter readily available to view these, yet do not eliminate them automatically.



Import/export offered although it’s not as straightforward as maybe– you need to initially make it possible for innovative email authorizations under Account Settings.

Storage space offered for pictures as well as information


All strategies include endless storage space.

Pro Features



SPF as well as DKIM are sustained.

Own Domain


Various degrees of account gain access to


The Account Owner can also assign roles to be either an Account Manager or a Campaign Creator.



Constant Contact use a large quantity of apps and also integrations , nearly 400.

Touchdown Page Builder


This is just readily available by means of their form home builder, as well as it’s extremely basic. Instead, we ‘d advise these cost-free landing web page home builders.

Consumer Support

3.5/ 5.

There are several channels of support, consisting of real-time conversation, phone assistance, a knowledge base as well as community-based assistance. I found that the chat as well as phone assistance weren’t constantly offered, which was a little irritating. When I was able to acquire chat assistance, nevertheless, I did discover them to be beneficial and receptive . Remember that you’ll require to call order to cancel your membership, which is quite annoying.

General score.

3.6/ 5.

For a basic email tool, Constant Contact ticks the majority of packages. The primary issue here, however, is that they’re asking a premium cost for a sub-premium product.


As Constant Contact themselves reiterate via their site, they are a tool for small companies. And, thus, it’s worth evaluating them on these terms. As mentioned over, they certainly have enough of the basics covered to please most local business, and also if it were as simple as that then we would certainly advise them extra very.

The concern, these days, is that there are lots of various other email devices providing much more than Constant Contact, as well as for a whole lot less cash. This includes not only includes, yet also customer experience. For the amount you pay with Constant Contact, you could discover yourself using a lot a lot more effective tools such as ActiveCampaign as well as GetResponse.

And also with current improvements to automations and also coverage, as well as the addition of brand-new functions like a web site builder, it does look like they’re making an effort to enhance the product. Their absence of sophisticated functions makes it tough to advise them over others at this rate factor.

There you have it: the following time you see Constant Contact as the number 1 rated solution anywhere around the web, I would strongly claim that there could be other passions at play there.

Attempt Constant Contact currently free of cost for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has among the most advanced automation systems we’ve ever before tried, and also it can not be contrasted to Constant Contact’s simplified method (it only includes autoresponders). They additionally offer robust reports as well as evaluation devices. In addition to that, they are even cheaper than Constant Contact.
  • Sendinblue is among the cheapest all-in-one email marketing devices on the market. It’s offered in 6 languages as well as features sophisticated automation choices and also a integrated CRM.
  • GetResponse is a strong option. It comes with lots of advanced attributes (e.g. a webinar tool), provides as well as has outstanding automations among the very best spam and layout screening devices we’ve ever used. When contrasted to GetResponse, that’s why Constant Contact falls short.

We have a in-depth overview with the very best choices to Constant Contact, check it out right here. You can additionally try out our Smart Finder to see which newsletter solution is ideal matched to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp beats Constant Contact by far. Take a look at our Mailchimp vs Constant Contact contrast if you would certainly such as to obtain into the information.

Can Constant Contact be utilized as a CRM?

Constant Contact, in collaboration with SharpSpring, provides an all-in-one CRM platform. At $399/month, you would certainly be a lot far better off taking a appearance at any of these CRMs for small organizations, which will be much extra economical. There are also a lot of exceptional complimentary CRMs to choose from.

Just how can I cancel my Constant Contact subscription?

Frustratingly, you’ll require to call Constant Contact within company hrs Eastern time in order to terminate your account. Right here is the number for the United States and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit e-mail advertising and marketing software application for small companies. It safely shops your client information as well as supplies a protected method to handle your subscribers.

Constant Contact deliverability – is it any kind of excellent?

Constant Contact’s deliverability prices are constantly good in our bi-annual deliverability examinations.

Regardless of these showy numbers and also functions, interest in Constant Contact appears to be on the decline, at least according to Google Trends. As Constant Contact themselves reiterate with their site, they are a tool for little services. The issue, these days, is that there are plenty of various other e-mail tools offering also more than Constant Contact, as well as for a lot much less cash. For the quantity you pay with Constant Contact, you might discover on your own utilizing much more effective tools such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever before attempted, and also it can not be compared to Constant Contact’s simplistic technique (it just includes autoresponders).

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