Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually been in the email advertising game since 1995. During that time, they’ve taken care of to become one of one of the most previously owned email devices on the planet, after Mailchimp.

One thing I saw is that Constant Contact is very usually the leading selection for numerous various other testimonial websites. Normally, I wonder to see if our thorough evaluation generates the same outcome.

You may have checked out the Constant Contact testimonials used by customers online, as well, and also whilst they are rather favorable, they may not provide you the whole picture. Our evaluation of Constant Contact is based upon a methodical strategy and also uses our sensible experience and also knowledge of lots of various other simple and also advanced marketing automation tools.

What makes them special is that they’ve added a number of functions throughout the years that few of their rivals sporting activity, such as digital item downloads, event monitoring, appointment organizing and social campaigns. These all add to the diverse checklist of email alternatives available, in addition to automations and repeating e-newsletters.

Constant Contact boast a marketplace with around 400 apps and combinations that satisfy even the most specific niche of products. Yet regardless of these flashy numbers as well as functions, interest in Constant Contact appears to be on the decrease, at least according to Google Trends. Enough reason for us to take a closer consider Constant Contact’s outs & ins and examine if it’s still relevant in the 21st century.
Discover listed below!

Constant Contact Summary

Constant Contact is directed in the direction of small businesses, but their rates aren’t one of the most budget-friendly, specifically when you think about that their attributes simply aren’t that advanced. Strategies begin with $9.99/ month, however this just permits 500 customers, and rates increase pretty sharply after that.

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Constant Contact Pricing

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> Find out more about Constant Contact’s strategies in our total rates guide

Cons as well as pros


Is Constant Contact the ideal newsletter service for you?

Suggested if:

You run events:

Constant Contact is quite one-of-a-kind hereof, being just one of the few email advertising and marketing devices to permit you to manage event tickets, invitations, as well as registrations . Remember that this function features its very own fees: 5.4% + $0.80 for each and every ticket sold or purchase performed.

Not advised if:

You need advanced automation:

Remarkably, for the costs it charges, Constant Contact does not supply the most innovative automations. While they do use activated projects, autoresponders and also deserted cart projects (for Shopify only), you’ll locate that other more affordable devices supply comparable degrees of automation– MailerLite and also Sendinblue, for example.

Score information


Relieve of Use

Typically it’s easy to navigate, though a bit dull-looking. You can get to the majority of places within a number of clicks, though as they’ve added extra performance, some things have come to be a little covert, for instance, automations.

Newsletter Creation


The editor is quickly, however light on attributes, specifically in the styling department. Aside from that it’s easy to deal with.


of course

This is extremely fundamental, only enabling you to insert easy greetings or get in touch with details. There is no if/then/else reasoning available.

Email types

Classic, autoresponders, standard automations, recurring newsletters, A/B testing, event registrations, studies, polls and vouchers .

Selection and Flexibility of Template Designs

Not bad. There are about 200 (!) themes to select from, with varying levels of high quality (some are good, while others look a little fundamental and outdated). You can additionally go back to square one, and also utilize a handy function called ‘Brand your e-mail’ to auto-generate a layout based upon your internet site’s colors and logo.

Email Marketing Automation

They offer autoresponders and also abandoned cart advocate Shopify and WooCommerce. It also produces pre-defined get in touch with sectors based upon your consumers’ interactions with your on the internet store (e.g. repeat, expired as well as possible clients). Automations based on contact triggers (e.g. email opens, clicks) are likewise available. It’s worth noting that the automations aren’t one of the most versatile, as you can’t truly incorporate conditions and activities as you can in many various other devices.

List Management

You can create sections from contact activity, listing membership, get in touch with information, tags, or ecommerce task. You can likewise develop a section from your call insights as well as tag contacts based on call area requirements.

Enrollment Forms/ Opt-in & Opt-out- Process

There is beside no modification with the type, and also it just offers a description box, fundamental area options (which you can not add to) and after that a checklist, or lists, that individuals can inspect to be contributed to.


As you can see in our deliverability tests, Constant Contact does not execute too terribly, reaching one of the most prominent email suppliers (AOL, Gmail, Yahoo, and Outlook) the majority of the time.

Records and Analysis

In enhancement to basic open as well as click records, spam, bounce and also unsubscribe prices are likewise readily available. You also obtain click warm maps, as well as some helpful review records such as open as well as click fads, opens up by gadget, % of contacts involved, and a lot of successful subject line.


Below’s where it gets a bit unshaven. The tool and also the site are just available in English. You can choose to change several of the non-editable e-mail sections (e.g. footer as well as personal privacy policy message) to one of 10 languages readily available, mostly European. Assistance and also the knowledge base is available in 4 languages. Somewhat confusing, yet at least there’s some effort to support multilingual individuals and audiences.

Additional Features

Spam- as well as Design-Testing

Spam screening isn’t readily available, nevertheless, there is a function to inspect the email for mistakes (missing web links, placeholder text that hasn’t been updated, etc). There’s additionally a tool that allows you to sneak peek how e-mails will look for details recipients, although this really did not seem to function when we tested it out. ‘Inbox Preview’ by Litmus is available as an add-on solution, although at $10/month for just 5 examinations, it’s a little steep.

Bounce Management


Soft bounces are placed on short-lived hold for 15 days, and then feel bitter. They are relocated right into a put on hold bounce classification if it occurs once again. They have a ‘ advised for elimination’ filter readily available to check out these, yet do not eliminate them automatically.


of course

Import/export offered although it’s not as uncomplicated as it could be– you require to initially make it possible for innovative e-mail authorizations under Account Settings.

Storage space readily available for data and photos


All plans feature unrestricted storage space.

Pro Features



SPF and also DKIM are supported.

Own Domain


Different degrees of account accessibility


The Account Owner can likewise designate roles to be either an Account Manager or a Campaign Creator.



Constant Contact offer a substantial quantity of apps as well as integrations , virtually 400.

Landing Page Builder

of course

This is only available through their kind home builder, and also it’s very basic. Instead, we would certainly recommend these complimentary landing web page builders.

Consumer Support

3.5/ 5.

There are a number of networks of assistance, consisting of live conversation, phone assistance, a expertise base as well as community-based support. I found that the chat and phone support weren’t always readily available, which was a little discouraging.

Total rating.

3.6/ 5.

For a fundamental e-mail device, Constant Contact ticks most of the boxes. The major issue right here, however, is that they’re asking a costs price for a sub-premium item.


As Constant Contact themselves state via their site, they are a tool for local business. And also, therefore, it’s worth examining them on these terms. As stated over, they most definitely have sufficient of the basics covered to satisfy most local business, and if it were as simple as that then we ‘d recommend them extra highly.

The problem, these days, is that there are lots of other email tools providing a lot more than Constant Contact, and also for a whole lot less money. This consists of not just features, however likewise user experience. For the quantity you pay with Constant Contact, you might locate yourself using a lot more effective devices such as ActiveCampaign as well as GetResponse.

They do pick up points for their suitable deliverability rates, assimilations ( specifically social media sites assimilations), and for permitting various access levels for separate customers. And also with recent improvements to automations and also reporting, and also the addition of new attributes like a site building contractor, it does look like they’re making an effort to improve the item. However their lack of innovative functions makes it challenging to suggest them over others at this price point. (You’ll see we don’t list them as a excellent Mailchimp alternative, either.).

There you have it: the next time you see Constant Contact as the number 1 rated solution anywhere around the web, I would strongly assert that there might be various other interests at play there.

Try Constant Contact currently free of charge for 30 days.

Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has among the most advanced automation systems we’ve ever attempted, and it can’t be compared to Constant Contact’s simplistic method (it only includes autoresponders). They additionally use robust reports and evaluation tools. They are also more affordable than Constant Contact.
  • Sendinblue is one of the most affordable all-in-one e-mail advertising devices on the marketplace. It’s readily available in 6 languages and also features advanced automation alternatives and a integrated CRM.
  • GetResponse is a strong choice. It features lots of advanced attributes (e.g. a webinar device), has exceptional automations and also offers one of the best spam as well as design testing devices we’ve ever utilized. That’s why Constant Contact fails when compared to GetResponse.

We have a thorough overview with the best alternatives to Constant Contact, check it out right here. You can also experiment with our Smart Finder to see which e-newsletter solution is finest fit to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp defeats Constant Contact by far. If you ‘d such as to get involved in the information, take a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be utilized as a CRM?

Constant Contact, in collaboration with SharpSpring, supplies an all-in-one CRM system. Nevertheless, at $399/month, you would certainly be better off taking a look at any one of these CRMs for local business, which will certainly be even more affordable. There are also lots of excellent totally free CRMs to select from.

Exactly how can I cancel my Constant Contact subscription?

Frustratingly, you’ll need to call Constant Contact within organization hrs Eastern time in order to cancel your account. Right here is the number for the United States and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official email marketing software application for small businesses. It securely shops your customer information as well as uses a safe means to handle your customers.

Constant Contact deliverability – is it any excellent?

Constant Contact’s deliverability prices are continually excellent in our bi-annual deliverability tests.

Regardless of these flashy numbers and also attributes, interest in Constant Contact appears to be on the decline, at the very least according to Google Trends. As Constant Contact themselves reiterate through their site, they are a tool for little businesses. The issue, these days, is that there are lots of other e-mail tools using also much more than Constant Contact, and for a whole lot much less cash. For the quantity you pay with Constant Contact, you could discover on your own using a lot more effective tools such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever before attempted, as well as it can not be compared to Constant Contact’s simple approach (it only includes autoresponders).

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