Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have remained in the e-mail advertising video game because 1995. During that time, they’ve managed to turn into one of one of the most pre-owned e-mail devices in the world, after Mailchimp.

One thing I noticed is that Constant Contact is extremely often the leading selection for many various other testimonial sites. Normally, I am curious to see if our in-depth evaluation produces the exact same outcome.

You might have looked into the Constant Contact evaluations provided by users online, too, and whilst they are pretty favorable, they might not offer you the whole picture. Our evaluation of Constant Contact is based on a methodical method and also uses our sensible experience and also understanding of loads of various other simple and also innovative advertising and marketing automation tools.

What makes them unique is that they’ve added numerous functions throughout the years that few of their competitors sporting activity, such as digital item downloads, occasion administration, visit organizing and also social campaigns. These all contribute to the diverse list of email options offered, in addition to automations and recurring e-newsletters.

Constant Contact boast a industry with around 400 apps as well as combinations that satisfy also one of the most niche of products. Yet regardless of these showy numbers and functions, interest in Constant Contact seems to be on the decline, a minimum of according to Google Trends. If it’s still pertinent in the 21st century, Enough factor for us to take a more detailed look at Constant Contact’s outs & ins as well as inspect.
Figure out listed below!

Constant Contact Summary

Constant Contact is guided towards small companies, however their rates aren’t the most inexpensive, especially when you think about that their attributes simply aren’t that advanced. Plans begin with $9.99/ month, however this only allows for 500 clients, and costs rise rather sharply after that.

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Constant Contact Pricing

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> Find out even more regarding Constant Contact’s plans in our total prices guide

Cons as well as pros


Is Constant Contact the appropriate newsletter service for you?

Recommended if:

You run events:

Constant Contact is quite distinct in this regard, being one of minority email marketing devices to permit you to handle occasion tickets, registrations, and also invites . Remember that this feature comes with its very own charges: 5.4% + $0.80 for each and every ticket marketed or deal performed.

Not advised if:

You require advanced automation:

Remarkably, for the costs it bills, Constant Contact does not provide one of the most advanced automations. While they do offer activated campaigns, autoresponders as well as abandoned cart projects (for Shopify only), you’ll locate that other much more affordable tools offer similar levels of automation– MailerLite and Sendinblue.

Rating information


Ease of Use

Normally it’s very easy to browse, though a bit dull-looking. You can get to a lot of areas within a number of clicks, though as they’ve added more functionality, some things have become a little hidden, as an example, automations.

E-newsletter Creation


The editor is quick, however light on functions, specifically in the designing department. Aside from that it’s simple to work with.



This is really basic, only enabling you to insert easy greetings or call details. There is no if/then/else logic offered.

Email types

Classic, autoresponders, fundamental automations, recurring newsletters, A/B testing, occasion enrollments, studies, vouchers as well as surveys .

Selection as well as Flexibility of Template Designs

Tolerable. There are around 200 (!) templates to pick from, with varying degrees of top quality (some are good, while others look a little fundamental as well as dated). You can additionally go back to square one, as well as make use of a convenient feature called ‘Brand your e-mail’ to auto-generate a design template based on your site’s colors and logo design.

Email Marketing Automation

It additionally produces pre-defined get in touch with sectors based on your customers’ communications with your on the internet shop (e.g. repeat, lapsed and possible consumers). Automations based on call triggers (e.g. email opens, clicks) are also available.

List Management

You can create segments from get in touch with activity, list subscription, get in touch with details, tags, or ecommerce task. You can also create a section from your contact understandings as well as tag calls based upon contact field standards.

Registration Forms/ Opt-in & Opt-out- Process

There is alongside no customization with the form, and also it simply provides a description box, basic field choices (which you can’t contribute to) and then a checklist, or listings, that people can examine to be contributed to.


As you can see in our deliverability examinations, Constant Contact does not execute too terribly, reaching one of the most preferred email suppliers (AOL, Gmail, Yahoo, and Outlook) the majority of the time.

Reports and Analysis

In addition to typical open as well as click records, spam, bounce as well as unsubscribe rates are likewise readily available. You also get click heat maps, and some beneficial summary reports such as open and also click trends, opens by device, % of get in touches with involved, as well as the majority of successful subject line.


Right here’s where it obtains a little bit unshaven. The device and the site are just available in English. You can pick to transform some of the non-editable email areas (e.g. footer as well as privacy policy text) to among 10 languages readily available, mainly European. Assistance as well as the knowledge base is readily available in 4 languages. A little confusing, but at least there’s some initiative to support multilingual users and target markets.

Further Features

Spam- and Design-Testing

Spam testing isn’t readily available, however, there is a function to check the e-mail for mistakes ( missing out on web links, placeholder text that hasn’t been upgraded, etc). There’s additionally a device that enables you to preview just how e-mails will certainly seek details receivers, although this didn’t appear to function when we evaluated it out. ‘Inbox Preview’ by Litmus is offered as an add-on solution, although at $10/month for just 5 tests, it’s a little steep.

Jump Management


Soft bounces are placed on short-term hold for 15 days, and after that frown at. If it takes place again, they are relocated into a suspended bounce group. They have actually a ‘recommended for removal’ filter available to check out these, but don’t remove them instantly.



Import/export readily available although it’s not as straightforward as maybe– you require to first make it possible for sophisticated email authorizations under Account Settings.

Storage readily available for photos and data


All plans feature limitless storage space.

Pro Features


of course

SPF and DKIM are supported.

Very own Domain


Different degrees of account access


The Account Owner can additionally appoint roles to be either an Account Manager or a Campaign Creator.


of course

Constant Contact offer a large quantity of applications and combinations , almost 400.

Landing Page Builder

of course

This is only readily available via their type builder, as well as it’s very basic. Instead, we ‘d suggest these cost-free touchdown web page building contractors.

Customer Support

3.5/ 5.

There are a number of channels of assistance, consisting of live chat, phone support, a knowledge base and also community-based support. I found that the conversation and also phone support weren’t always available, which was a little frustrating.

Total ranking.

3.6/ 5.

For a basic e-mail tool, Constant Contact ticks a lot of packages. The major issue below, though, is that they’re asking a costs price for a sub-premium item.

Final thought.

As Constant Contact themselves reiterate through their website, they are a tool for small companies. As well as, thus, it’s worth examining them on these terms. As discussed above, they absolutely have sufficient of the essentials covered to please most local business, as well as if it were as simple as that after that we ‘d suggest them extra very.

The concern, these days, is that there are plenty of other email devices offering a lot more than Constant Contact, and also for a whole lot much less cash. This consists of not just includes, yet likewise user experience. For the quantity you pay with Constant Contact, you could find yourself utilizing much more effective tools such as ActiveCampaign and GetResponse.

They do grab points for their good deliverability prices, combinations (particularly social media sites combinations), as well as for enabling various accessibility levels for different users. As well as with current improvements to automations and coverage, as well as the enhancement of new features like a site home builder, it does look like they’re making an initiative to improve the product. Their absence of innovative attributes makes it difficult to recommend them over others at this price point. (You’ll see we don’t detail them as a excellent Mailchimp choice, either.).

So, there you have it: the next time you see Constant Contact as the number 1 ranked solution anywhere around the web, I would strongly assert that there may be other passions at play there.

Attempt Constant Contact currently free of cost for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has one of one of the most advanced automation systems we’ve ever attempted, and it can’t be compared to Constant Contact’s simplified approach (it just includes autoresponders). They likewise supply robust reports as well as evaluation devices. In addition to that, they are also less expensive than Constant Contact.
  • Sendinblue is among the least expensive all-in-one email advertising devices on the market. It’s readily available in 6 languages and also includes advanced automation options and also a integrated CRM.
  • GetResponse is a strong choice. It comes with many innovative functions (e.g. a webinar device), has superb automations and offers among the best spam and style screening devices we’ve ever before made use of. When contrasted to GetResponse, that’s why Constant Contact falls short.

We have a comprehensive overview with the best choices to Constant Contact, check it out right here. You can likewise try our Smart Finder to see which e-newsletter solution is ideal matched to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp defeats Constant Contact pass on. If you ‘d such as to enter into the information, take a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be used as a CRM?

Constant Contact, in partnership with SharpSpring, provides an all-in-one CRM platform. At $399/month, you would certainly be a lot far better off taking a look at any of these CRMs for small services, which will be much more budget friendly. There are even lots of outstanding complimentary CRMs to choose from.

Exactly how can I cancel my Constant Contact membership?

Frustratingly, you’ll require to call Constant Contact within service hours Eastern time in order to terminate your account. Below is the number for the US and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official e-mail advertising and marketing software for local business. It safely shops your consumer data as well as provides a safe and secure method to manage your clients.

Constant Contact deliverability – is it any type of good?

Constant Contact’s deliverability rates are consistently good in our bi-annual deliverability examinations.

Despite these showy numbers as well as features, interest in Constant Contact appears to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves repeat with their site, they are a tool for small services. The issue, these days, is that there are plenty of various other email tools using even more than Constant Contact, as well as for a great deal much less cash. For the quantity you pay with Constant Contact, you could discover on your own utilizing a lot more effective devices such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever tried, as well as it can not be compared to Constant Contact’s simple method (it just includes autoresponders).

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