Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact User Experience

Constant Contact have been in the email advertising and marketing game given that 1995. During that time, they’ve managed to turn into one of the most secondhand e-mail devices on the planet, after Mailchimp.

One thing I observed is that Constant Contact is really often the leading choice for many other review internet sites. Naturally, I am curious to see if our comprehensive evaluation creates the same end result.

You might have checked out the Constant Contact reviews used by users online, as well, as well as whilst they are pretty favorable, they might not provide you the whole picture. Our evaluation of Constant Contact is based on a systematic method as well as utilizes our useful experience and also knowledge of loads of various other simple as well as sophisticated advertising and marketing automation tools.

What makes them special is that they’ve added numerous functions over the years that few of their competitors sporting activity, such as digital item downloads, occasion monitoring, appointment organizing as well as social campaigns. These all contribute to the diverse listing of e-mail options offered, in addition to automations as well as reoccuring newsletters.

Constant Contact boast a market with around 400 applications as well as integrations that cater to also one of the most niche of products. Despite these showy numbers as well as features, interest in Constant Contact appears to be on the decline, at least according to Google Trends. If it’s still pertinent in the 21st century, Enough factor for us to take a more detailed look at Constant Contact’s ins & outs and also examine.
Figure out listed below!

Constant Contact Summary

Constant Contact is directed in the direction of small businesses, but their prices aren’t the most economical, especially when you take into consideration that their functions simply aren’t that progressed. Plans start from $9.99/ month, however this just allows for 500 customers, and also rates increase rather dramatically afterwards.

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Constant Contact screenshots

Constant Contact Pricing

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> Find out even more regarding Constant Contact’s plans in our total rates overview

Cons as well as pros


Is Constant Contact the ideal e-newsletter service for you?

Recommended if:

You run occasions:

Constant Contact is quite distinct hereof, being among the few email advertising tools to permit you to manage event tickets, invites, as well as registrations . Bear in mind that this attribute comes with its own charges: 5.4% + $0.80 for every ticket sold or deal conducted.

Not advised if:

You require advanced automation:

Remarkably, for the costs it bills, Constant Contact doesn’t provide one of the most sophisticated automations. While they do supply activated projects, autoresponders and deserted cart projects (for Shopify only), you’ll discover that other much cheaper tools offer similar degrees of automation– MailerLite and also Sendinblue, for example.

Score information


Relieve of Use

Usually it’s simple to navigate, though a little bit dull-looking. You can reach most areas within a number of clicks, though as they’ve added much more performance, some points have ended up being a little hidden, for example, automations.

E-newsletter Creation


The editor is quick, however light on attributes, particularly in the styling division. Besides that it’s easy to collaborate with.



This is really basic, just allowing you to put basic introductions or get in touch with details. There is no if/then/else logic available.

Email kinds

Timeless, autoresponders, basic automations, persisting e-newsletters, A/B screening, event registrations, polls, promo codes as well as surveys .

Selection and Flexibility of Template Designs

Tolerable. There are about 200 (!) templates to choose from, with differing levels of quality (some are respectable, while others look a little standard and also outdated). You can additionally start from scratch, as well as utilize a convenient function called ‘Brand your email’ to auto-generate a layout based upon your web site’s shades as well as logo.

Email Marketing Automation

They offer autoresponders and also abandoned cart campaigns for Shopify and also WooCommerce. It also generates pre-defined call sections based on your clients’ interactions with your online store (e.g. repeat, lapsed and prospective customers). Automations based on call triggers (e.g. email opens, clicks) are additionally offered. It’s worth noting that the automations aren’t one of the most versatile, as you can not truly combine conditions as well as actions as you can in numerous various other tools.

List Management

You can develop sectors from contact activity, listing subscription, contact information, tags, or ecommerce task. You can additionally develop a sector from your call insights as well as tag calls based upon contact area standards.

Registration Forms/ Opt-in & Opt-out- Process

There is next to no modification with the form, and it just provides a summary box, standard area choices (which you can not include in) and after that a checklist, or listings, that individuals can inspect to be added to.


As you can see in our deliverability examinations, Constant Contact does not execute also badly, reaching the most prominent email service providers (AOL, Gmail, Yahoo, and Outlook) most of the time.

Records as well as Analysis

Along with standard open and also click records, spam, bounce as well as unsubscribe rates are also available. You likewise obtain click heat maps, and some useful summary reports such as open and also click fads, opens up by device, % of get in touches with engaged, and also most effective subject line. You can also contrast campaigns. Nonetheless, progressed tracking such as social tracking isn’t readily available.


Right here’s where it gets a little bit hairy. The device and also the site are just offered in English. You can select to change a few of the non-editable e-mail sections (e.g. footer and personal privacy plan message) to among 10 languages readily available, primarily European. Support as well as the knowledge base is available in 4 languages. Somewhat complex, however at least there’s some initiative to support multilingual customers and audiences.

Further Features

Spam- and Design-Testing

Spam testing isn’t available, however, there is a function to inspect the email for errors ( missing out on web links, placeholder message that hasn’t been upgraded, etc). There’s additionally a device that permits you to sneak peek exactly how e-mails will seek details receivers, although this didn’t appear to work when we evaluated it out. ‘Inbox Preview’ by Litmus is readily available as an add-on service, although at $10/month for just 5 examinations, it’s a little steep.

Jump Management

of course

Soft bounces are positioned on momentary hold for 15 days, and afterwards frown at. If it happens once more, they are relocated into a put on hold bounce category. They have actually a ‘ suggested for elimination’ filter offered to view these, yet don’t eliminate them immediately.



Import/export available although it’s not as simple as maybe– you need to initially make it possible for sophisticated email permissions under Account Settings.

Storage space readily available for images and data


All strategies feature endless storage.

Pro Features



SPF as well as DKIM are sustained.

Very own Domain


Various levels of account accessibility

of course

The Account Owner can likewise appoint roles to be either an Account Manager or a Campaign Creator.



Constant Contact supply a substantial amount of integrations and also apps , almost 400.

Touchdown Page Builder


This is just offered via their type contractor, and it’s really standard. Rather, we ‘d suggest these free touchdown page building contractors.

Client Support

3.5/ 5.

There are numerous channels of assistance, consisting of real-time chat, phone assistance, a knowledge base and also community-based support. I found that the chat as well as phone support weren’t constantly readily available, which was a little irritating. When I had the ability to acquire conversation support, however, I did find them to be receptive as well as valuable . Remember that you’ll need to hire order to cancel your membership, which is quite annoying.

Overall rating.

3.6/ 5.

For a fundamental e-mail tool, Constant Contact ticks a lot of packages. The primary problem here, though, is that they’re asking a premium cost for a sub-premium item.


As Constant Contact themselves state via their website, they are a tool for local business. And also, thus, it’s worth evaluating them on these terms. As mentioned over, they absolutely have enough of the basics covered to please most local business, as well as if it were as basic as that then we would certainly recommend them extra extremely.

The issue, these days, is that there are plenty of other e-mail tools supplying a lot more than Constant Contact, and for a great deal much less cash. This includes not only includes, but also customer experience. As a matter of fact, for the amount you pay with Constant Contact, you could find yourself making use of far more powerful devices such as ActiveCampaign and also GetResponse.

And with current enhancements to automations and coverage, and also the addition of new attributes like a website contractor, it does look like they’re making an initiative to boost the product. Their absence of innovative features makes it challenging to advise them over others at this cost point.

So, there you have it: the following time you see Constant Contact as the number 1 rated solution anywhere around the internet, I would boldly assert that there might be other interests at play there.

Try Constant Contact currently for free for 30 days.

Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has among one of the most innovative automation systems we’ve ever before tried, and also it can not be compared to Constant Contact’s simplistic strategy (it only includes autoresponders). They additionally use durable reports as well as analysis devices. On top of that, they are even cheaper than Constant Contact.
  • Sendinblue is one of the most affordable all-in-one e-mail marketing tools on the market. It’s readily available in 6 languages as well as includes advanced automation alternatives and also a built-in CRM.
  • GetResponse is a strong alternative. It includes several innovative features (e.g. a webinar device), offers as well as has exceptional automations among the best spam and style screening tools we’ve ever utilized. When compared to GetResponse, that’s why Constant Contact falls short.

We have a thorough overview with the best options to Constant Contact, check it out here. You can likewise check out our Smart Finder to see which newsletter solution is finest matched to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp beats Constant Contact pass on. If you ‘d like to enter the information, take a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be made use of as a CRM?

Constant Contact, in partnership with SharpSpring, supplies an all-in-one CRM system. Nonetheless, at $399/month, you would certainly be much better off having a look at any one of these CRMs for small companies, which will be much more inexpensive. There are even lots of excellent totally free CRMs to pick from.

How can I terminate my Constant Contact membership?

Frustratingly, you’ll require to call Constant Contact within business hrs Eastern time in order to cancel your account. Right here is the number for the US as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official e-mail advertising software program for local business. It securely stores your consumer information and also uses a protected method to manage your clients.

Constant Contact deliverability – is it any type of good?

Constant Contact’s deliverability prices are regularly good in our bi-annual deliverability examinations.

In spite of these fancy numbers as well as functions, interest in Constant Contact seems to be on the decline, at least according to Google Trends. As Constant Contact themselves restate via their site, they are a device for tiny organizations. The problem, these days, is that there are lots of various other e-mail tools offering even a lot more than Constant Contact, and also for a lot less money. For the amount you pay with Constant Contact, you could discover on your own using much more effective tools such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever tried, as well as it can’t be compared to Constant Contact’s simplistic strategy (it just features autoresponders).

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