Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually been in the email advertising video game given that 1995. During that time, they’ve managed to turn into one of the most pre-owned e-mail tools worldwide, after Mailchimp.

Something I noticed is that Constant Contact is really commonly the top selection for numerous other evaluation sites. Normally, I wonder to see if our detailed analysis creates the very same outcome.

You could have looked into the Constant Contact testimonials used by individuals online, as well, and whilst they are rather positive, they might not provide you the whole picture. Our evaluation of Constant Contact is based upon a systematic method and also utilizes our sensible experience as well as knowledge of lots of other easy and advanced advertising and marketing automation tools.

What makes them special is that they’ve included numerous attributes over the years that few of their competitors sport, such as digital item downloads, occasion management, visit organizing and social campaigns. These all contribute to the diverse listing of email alternatives offered, along with automations and also reoccuring e-newsletters.

Constant Contact boast a marketplace with around 400 applications and also combinations that accommodate even the most niche of products. Yet regardless of these showy numbers and also attributes, passion in Constant Contact appears to be on the decline, at the very least according to Google Trends. If it’s still pertinent in the 21st century, Enough reason for us to take a more detailed look at Constant Contact’s ins & outs and inspect.
Find out below!

Constant Contact Summary

Constant Contact is guided in the direction of local business, yet their costs aren’t the most budget-friendly, specifically when you consider that their features just aren’t that advanced. Strategies begin with $9.99/ month, but this only enables 500 subscribers, and prices increase pretty sharply afterwards.

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Constant Contact Pricing

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> Find out even more about Constant Contact’s plans in our complete pricing guide

Pros and also Cons


Is Constant Contact the right newsletter service for you?

Suggested if:

You run events:

Constant Contact is fairly one-of-a-kind in this regard, being among the few e-mail advertising devices to permit you to take care of event enrollments, invitations, and tickets . Bear in mind that this feature comes with its own charges: 5.4% + $0.80 for each and every ticket offered or transaction performed.

Not recommended if:

You require advanced automation:

Remarkably, for the costs it charges, Constant Contact does not offer one of the most innovative automations. While they do use triggered campaigns, autoresponders as well as abandoned cart campaigns (for Shopify only), you’ll find that other much cheaper devices provide similar degrees of automation– MailerLite and Sendinblue, for instance.

Ranking information


Ease of Use

Usually it’s easy to browse, though a bit dull-looking. You can reach the majority of places within a couple of clicks, though as they’ve included a lot more capability, some things have become a little concealed, for example, automations.

Newsletter Creation


The editor is quickly, but light on attributes, particularly in the styling department. In addition to that it’s very easy to collaborate with.


of course

This is really fundamental, just permitting you to place easy greetings or get in touch with details. There is no if/then/else logic available.

Email types

Traditional, autoresponders, basic automations, repeating newsletters, A/B screening, event registrations, surveys, surveys and also vouchers .

Option and also Flexibility of Template Designs

Tolerable. There are around 200 (!) themes to select from, with differing levels of quality (some are respectable, while others look a little standard and outdated). You can also start from scratch, and also use a handy attribute called ‘Brand your email’ to auto-generate a design template based upon your web site’s colors and logo.

Email Marketing Automation

They provide autoresponders and deserted cart campaigns for Shopify and also WooCommerce. It likewise produces pre-defined call sectors based on your clients’ communications with your on-line store (e.g. repeat, lapsed and also possible consumers). Automations based upon get in touch with triggers (e.g. email opens up, clicks) are likewise readily available. It’s worth keeping in mind that the automations aren’t one of the most versatile, as you can’t actually combine conditions and also activities as you can in numerous other devices.

List Management

You can develop sections from call activity, list membership, get in touch with details, tags, or ecommerce task. You can also develop a segment from your call insights and tag get in touches with based on get in touch with area requirements.

Registration Forms/ Opt-in & Opt-out- Process

There is beside no modification with the form, and it just supplies a summary box, standard field options (which you can not include in) and afterwards a list, or checklists, that individuals can inspect to be contributed to.


As you can see in our deliverability examinations, Constant Contact does not carry out too terribly, getting to one of the most prominent email suppliers (AOL, Gmail, Yahoo, and Outlook) most of the time.

Records and also Analysis

In addition to basic open and click reports, spam, bounce and unsubscribe rates are additionally available. You additionally obtain click heat maps, and also some beneficial review records such as open and also click patterns, opens by gadget, % of get in touches with engaged, and also the majority of effective subject line.


The tool as well as the site are only available in English. You can choose to transform some of the non-editable email areas (e.g. footer and privacy plan message) to one of 10 languages offered, mostly European.

Further Features

Spam- and Design-Testing

Spam testing isn’t offered, however, there is a function to inspect the e-mail for mistakes ( missing out on links, placeholder message that hasn’t been updated, etc). There’s also a tool that enables you to sneak peek just how emails will try to find certain receivers, although this didn’t seem to function when we checked it out. ‘Inbox Preview’ by Litmus is offered as an add-on solution, although at $10/month for just 5 tests, it’s a little steep.

Bounce Management


Soft bounces are put on short-lived hold for 15 days, and after that feel bitter. If it happens once more, they are relocated into a suspended bounce group. They have actually a ‘ suggested for removal’ filter available to see these, however do not eliminate them automatically.



Import/export available although it’s not as uncomplicated as it could be– you require to first allow sophisticated email permissions under Account Settings.

Storage readily available for pictures as well as data


All plans come with limitless storage space.

Pro Features


of course

SPF and DKIM are supported.

Own Domain


Various degrees of account accessibility

of course

The Account Owner can likewise assign roles to be either an Account Manager or a Campaign Creator.


of course

Constant Contact use a substantial amount of applications and also integrations , nearly 400.

Landing Page Builder

of course

This is just offered through their kind building contractor, as well as it’s very fundamental. Instead, we ‘d advise these complimentary touchdown page building contractors.

Customer Support

3.5/ 5.

There are several channels of assistance, consisting of live conversation, phone support, a knowledge base and community-based support. Nonetheless, I discovered that the conversation as well as phone assistance weren’t always available, which was a little aggravating. When I had the ability to get hold of conversation support, however, I did find them to be useful and responsive . Keep in mind that you’ll need to contact order to terminate your membership, which is quite irritating.

General score.

3.6/ 5.

For a fundamental email device, Constant Contact ticks a lot of the boxes. The major concern here, though, is that they’re asking a premium cost for a sub-premium product.


As Constant Contact themselves reiterate via their site, they are a tool for local business. And also, because of this, it’s worth assessing them on these terms. As discussed over, they most definitely have enough of the fundamentals covered to satisfy most small businesses, as well as if it were as easy as that then we ‘d suggest them a lot more very.

The issue, nowadays, is that there are a lot of various other email devices providing a lot more than Constant Contact, and for a lot much less money. This consists of not only features, yet likewise individual experience. For the amount you pay with Constant Contact, you can find on your own using much a lot more effective devices such as ActiveCampaign as well as GetResponse.

And with current improvements to automations and also reporting, and the enhancement of brand-new attributes like a web site home builder, it does look like they’re making an initiative to boost the product. Their absence of advanced features makes it tough to suggest them over others at this rate factor.

There you have it: the following time you see Constant Contact as the number 1 ranked solution anywhere around the internet, I would strongly declare that there could be various other passions at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has among the most sophisticated automation systems we’ve ever attempted, and also it can’t be contrasted to Constant Contact’s simplified approach (it just includes autoresponders). They also provide durable records and evaluation devices. They are also more affordable than Constant Contact.
  • Sendinblue is among the most affordable all-in-one email marketing tools on the market. It’s offered in 6 languages and includes sophisticated automation options as well as a built-in CRM.
  • GetResponse is a solid alternative. It comes with several advanced functions (e.g. a webinar tool), has excellent automations and supplies one of the best spam as well as layout testing tools we’ve ever before made use of. That’s why Constant Contact fails when contrasted to GetResponse.

We have a thorough guide with the very best options to Constant Contact, check it out right here. You can additionally try out our Smart Finder to see which newsletter solution is ideal matched to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp defeats Constant Contact by far. If you would certainly like to get involved in the information, have a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be made use of as a CRM?

Constant Contact, in collaboration with SharpSpring, provides an all-in-one CRM system. Nevertheless, at $399/month, you ‘d be better off taking a look at any of these CRMs for small businesses, which will certainly be far more inexpensive. There are also a lot of excellent free CRMs to pick from.

How can I terminate my Constant Contact registration?

Frustratingly, you’ll require to call Constant Contact within business hours Eastern time in order to terminate your account. Below is the number for the United States and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official e-mail marketing software program for local business. It safely shops your client information as well as provides a protected way to manage your subscribers.

Constant Contact deliverability – is it any great?

Constant Contact’s deliverability prices are continually great in our bi-annual deliverability tests.

Despite these fancy numbers and features, rate of interest in Constant Contact seems to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves repeat through their site, they are a device for little businesses. The issue, these days, is that there are plenty of various other email tools providing even more than Constant Contact, as well as for a lot less cash. For the quantity you pay with Constant Contact, you might locate yourself using much a lot more powerful tools such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever before attempted, and it can’t be compared to Constant Contact’s simplified approach (it only features autoresponders).

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