Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Who Gets Welcome Emails

Constant Contact have actually remained in the email advertising and marketing video game since 1995. Throughout that time, they’ve taken care of to become one of one of the most used e-mail tools in the world, after Mailchimp.

Something I saw is that Constant Contact is very usually the leading option for lots of various other testimonial websites. Naturally, I wonder to see if our in-depth analysis produces the very same end result.

You might have had a look at the Constant Contact testimonials supplied by users online, also, and also whilst they are rather favorable, they may not give you the whole picture. Our review of Constant Contact is based upon a systematic approach as well as uses our useful experience and also expertise of loads of various other easy as well as sophisticated marketing automation tools.

What makes them unique is that they’ve included several functions for many years that few of their competitors sporting activity, such as electronic product downloads, event monitoring, appointment scheduling and also social projects. These all contribute to the diverse checklist of email choices offered, in addition to automations and repeating e-newsletters.

Constant Contact brag a industry with around 400 apps and also assimilations that satisfy even the most particular niche of items. In spite of these showy numbers and also functions, interest in Constant Contact appears to be on the decline, at least according to Google Trends. Enough factor for us to take a more detailed consider Constant Contact’s outs & ins and inspect if it’s still appropriate in the 21st century.
Discover below!

Constant Contact Summary

Constant Contact is guided towards small businesses, however their costs aren’t the most affordable, particularly when you take into consideration that their functions just aren’t that advanced. Strategies start from $9.99/ month, however this only permits 500 clients, as well as costs climb quite sharply after that.

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Constant Contact Pricing

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Cons and pros


Is Constant Contact the right e-newsletter service for you?

Recommended if:

You run occasions:

Constant Contact is fairly unique in this regard, being just one of the few email advertising and marketing tools to allow you to manage occasion enrollments, tickets, as well as invitations . Remember that this feature includes its own charges: 5.4% + $0.80 for each and every ticket offered or deal conducted.

Not recommended if:

You require advanced automation:

Remarkably, for the costs it charges, Constant Contact doesn’t supply the most innovative automations. While they do provide triggered projects, autoresponders as well as abandoned cart campaigns (for Shopify just), you’ll locate that other more affordable tools offer comparable degrees of automation– MailerLite and Sendinblue, for example.

Score details


Reduce of Use

Usually it’s simple to browse, though a little bit dull-looking. You can reach most locations within a couple of clicks, though as they’ve added much more functionality, some things have ended up being a little covert, for example, automations.

Newsletter Creation


The editor is quick, but light on attributes, particularly in the designing department. Apart from that it’s easy to collaborate with.



This is very fundamental, only permitting you to put easy introductions or get in touch with details. There is no if/then/else logic available.

Email types

Traditional, autoresponders, basic automations, persisting e-newsletters, A/B testing, event registrations, studies, coupons as well as polls .

Choice as well as Flexibility of Template Designs

Tolerable. There are about 200 (!) layouts to choose from, with varying degrees of quality (some are good, while others look a little standard and dated). You can also start from scratch, and make use of a helpful attribute called ‘Brand your email’ to auto-generate a template based upon your internet site’s colors and also logo design.

Email Marketing Automation

It additionally produces pre-defined get in touch with segments based on your customers’ communications with your on the internet store (e.g. repeat, expired and also potential customers). Automations based on contact triggers (e.g. email opens, clicks) are also available.

Listing Management

You can produce segments from call activity, listing subscription, contact information, tags, or ecommerce activity. You can additionally develop a segment from your contact insights and tag calls based upon get in touch with area criteria.

Registration Forms/ Opt-in & Opt-out- Process

There is next to no modification with the type, and it simply supplies a description box, fundamental field options (which you can’t include in) and then a checklist, or listings, that individuals can inspect to be added to.


As you can see in our deliverability tests, Constant Contact does not carry out also badly, reaching one of the most prominent email companies (AOL, Gmail, Yahoo, as well as Outlook) the majority of the moment.

Reports and Analysis

In enhancement to standard open and also click records, spam, bounce and also unsubscribe prices are likewise readily available. You also get click warmth maps, and also some useful overview records such as open and also click fads, opens up by tool, % of calls engaged, as well as a lot of successful subject line.


The site as well as the tool are just readily available in English. You can select to transform some of the non-editable email areas (e.g. footer and privacy policy message) to one of 10 languages available, primarily European.

Additional Features

Spam- and Design-Testing

Spam screening isn’t offered, nevertheless, there is a feature to inspect the email for errors ( missing out on web links, placeholder message that hasn’t been updated, etc). There’s additionally a device that allows you to sneak peek just how emails will certainly seek specific receivers, although this really did not seem to work when we examined it out. ‘Inbox Preview’ by Litmus is offered as an add-on service, although at $10/month for just 5 tests, it’s a little steep.

Bounce Management


Soft bounces are positioned on momentary hold for 15 days, and after that feel bitter. They are moved right into a put on hold bounce category if it occurs again. They have actually a ‘ suggested for elimination’ filter readily available to see these, yet don’t remove them instantly.


of course

Import/export readily available although it’s not as uncomplicated as it could be– you require to first enable innovative e-mail approvals under Account Settings.

Storage readily available for pictures and data


All plans feature unlimited storage space.

Pro Features


of course

SPF and DKIM are sustained.

Very own Domain


Different degrees of account gain access to


The Account Owner can also appoint functions to be either an Account Manager or a Campaign Creator.


of course

Constant Contact provide a substantial amount of apps and also integrations , nearly 400.

Touchdown Page Builder

of course

This is only readily available through their kind building contractor, and also it’s extremely standard. Rather, we ‘d suggest these complimentary landing web page builders.

Client Support

3.5/ 5.

There are a number of channels of assistance, consisting of online chat, phone support, a expertise base and community-based assistance. I located that the conversation as well as phone assistance weren’t always readily available, which was a little frustrating.

Overall rating.

3.6/ 5.

For a basic e-mail tool, Constant Contact ticks most of packages. The primary concern right here, however, is that they’re asking a premium price for a sub-premium item.


As Constant Contact themselves state via their website, they are a tool for small companies. As well as, as such, it’s worth evaluating them on these terms. As discussed over, they certainly have enough of the basics covered to please most small businesses, and if it were as basic as that after that we would certainly advise them more very.

The issue, nowadays, is that there are lots of other email devices using much more than Constant Contact, as well as for a whole lot much less cash. This includes not only features, however likewise individual experience. As a matter of fact, for the quantity you pay with Constant Contact, you can find yourself utilizing much more powerful tools such as ActiveCampaign and also GetResponse.

And with recent enhancements to automations and reporting, and also the addition of new attributes like a website builder, it does look like they’re making an effort to enhance the item. Their absence of sophisticated features makes it hard to recommend them over others at this rate factor.

So, there you have it: the next time you see Constant Contact as the number 1 rated solution anywhere around the web, I would strongly assert that there might be other interests at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has one of one of the most innovative automation systems we’ve ever attempted, and it can not be contrasted to Constant Contact’s simplistic strategy (it just includes autoresponders). They also provide robust reports as well as analysis devices. They are even less expensive than Constant Contact.
  • Sendinblue is one of the most inexpensive all-in-one e-mail advertising tools on the market. It’s readily available in 6 languages and includes sophisticated automation choices and a integrated CRM.
  • GetResponse is a solid alternative. It comes with lots of advanced features (e.g. a webinar tool), offers and also has excellent automations among the most effective spam and also layout testing devices we’ve ever before utilized. That’s why Constant Contact falls short when compared to GetResponse.

We have a in-depth guide with the best options to Constant Contact, check it out below. You can likewise try our Smart Finder to see which newsletter solution is ideal fit to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp beats Constant Contact by far. Take a look at our Mailchimp vs Constant Contact comparison if you would certainly such as to obtain into the details.

Can Constant Contact be made use of as a CRM?

Constant Contact, in partnership with SharpSpring, supplies an all-in-one CRM platform. However, at $399/month, you would certainly be better off taking a look at any of these CRMs for small companies, which will be far more budget friendly. There are also lots of superb complimentary CRMs to select from.

Just how can I cancel my Constant Contact subscription?

Frustratingly, you’ll need to call Constant Contact within company hours Eastern time in order to terminate your account. Right here is the number for the US and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit email advertising and marketing software application for small companies. It safely stores your client information and also provides a protected method to manage your subscribers.

Constant Contact deliverability – is it any good?

Constant Contact’s deliverability prices are regularly excellent in our bi-annual deliverability tests.

Regardless of these fancy numbers as well as attributes, passion in Constant Contact seems to be on the decrease, at least according to Google Trends. As Constant Contact themselves repeat through their website, they are a device for small organizations. The issue, these days, is that there are plenty of other e-mail tools offering also a lot more than Constant Contact, as well as for a great deal less money. For the amount you pay with Constant Contact, you can discover yourself using much a lot more powerful tools such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever before attempted, as well as it can not be contrasted to Constant Contact’s simple method (it just features autoresponders).

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