Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact Winback

Constant Contact have actually been in the email advertising video game since 1995. During that time, they’ve taken care of to become one of the most secondhand email tools worldwide, after Mailchimp.

Something I noticed is that Constant Contact is extremely often the top choice for lots of various other review internet sites. Normally, I am curious to see if our thorough evaluation creates the same outcome.

You may have looked into the Constant Contact reviews provided by customers online, too, and whilst they are pretty positive, they may not provide you the whole picture. Our testimonial of Constant Contact is based upon a systematic approach and also utilizes our practical experience and expertise of lots of various other simple and also advanced advertising automation tools.

What makes them unique is that they’ve added a number of attributes over the years that few of their competitors sporting activity, such as digital product downloads, event administration, visit organizing as well as social campaigns. These all include in the diverse listing of email options readily available, along with automations as well as reoccuring e-newsletters.

Constant Contact brag a market with around 400 applications as well as integrations that accommodate even the most niche of items. Despite these flashy numbers as well as attributes, passion in Constant Contact appears to be on the decline, at the very least according to Google Trends. If it’s still appropriate in the 21st century, Enough reason for us to take a closer look at Constant Contact’s outs & ins and check.
Find out listed below!

Constant Contact Summary

Constant Contact is routed towards local business, however their prices aren’t one of the most affordable, especially when you take into consideration that their functions simply aren’t that advanced. Strategies start from $9.99/ month, yet this only permits 500 customers, and also rates climb quite greatly afterwards.

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Constant Contact Pricing

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> Find out more about Constant Contact’s strategies in our complete rates overview

Cons and pros


Is Constant Contact the best e-newsletter solution for you?

Suggested if:

You run occasions:

Constant Contact is rather unique hereof, being among the few e-mail advertising and marketing tools to permit you to take care of occasion invitations, registrations, as well as tickets . Remember that this function features its very own charges: 5.4% + $0.80 for each and every ticket offered or purchase carried out.

Not advised if:

You require sophisticated automation:

Surprisingly, for the premium it charges, Constant Contact does not use one of the most advanced automations. While they do offer set off projects, autoresponders as well as deserted cart projects (for Shopify only), you’ll locate that other much more affordable tools supply comparable degrees of automation– MailerLite as well as Sendinblue.

Ranking information


Ease of Use

Generally it’s very easy to navigate, though a bit dull-looking. You can get to most locations within a number of clicks, though as they’ve included more capability, some points have become a little hidden, for instance, automations.

Newsletter Creation


The editor is quick, yet light on features, particularly in the designing division. Besides that it’s simple to collaborate with.



This is really basic, just permitting you to place straightforward introductions or call details. There is no if/then/else logic offered.

Email types

Traditional, autoresponders, standard automations, reoccuring newsletters, A/B screening, occasion enrollments, studies, polls and also vouchers .

Choice as well as Flexibility of Template Designs

Okay. There are around 200 (!) templates to pick from, with differing degrees of high quality (some are suitable, while others look a little fundamental and outdated). You can likewise start from scratch, as well as make use of a convenient attribute called ‘Brand your e-mail’ to auto-generate a layout based on your website’s colors as well as logo design.

Email Marketing Automation

They use autoresponders and abandoned cart campaigns for Shopify and also WooCommerce. It additionally generates pre-defined call sectors based on your clients’ communications with your on-line shop (e.g. repeat, expired and possible clients). Automations based on call triggers (e.g. email opens up, clicks) are additionally offered. It’s worth keeping in mind that the automations aren’t the most flexible, as you can not truly integrate problems and actions as you can in several other devices.

Checklist Management

You can develop sectors from contact activity, listing membership, call details, tags, or ecommerce task. You can likewise create a segment from your contact understandings as well as tag get in touches with based on contact field standards.

Enrollment Forms/ Opt-in & Opt-out- Process

There is beside no customization with the form, as well as it simply offers a summary box, fundamental area options (which you can not add to) and then a checklist, or lists, that people can check to be added to.


As you can see in our deliverability examinations, Constant Contact does not do also terribly, getting to one of the most prominent email providers (AOL, Gmail, Yahoo, and Outlook) the majority of the moment.

Reports and also Analysis

In addition to typical open and also click reports, spam, bounce and also unsubscribe rates are additionally available. You additionally obtain click warmth maps, and some beneficial introduction reports such as open and also click trends, opens by tool, % of calls involved, as well as the majority of successful subject line.


The device and the website are just available in English. You can choose to change some of the non-editable e-mail sections (e.g. footer and privacy plan text) to one of 10 languages readily available, mostly European.

Further Features

Spam- and Design-Testing

Spam screening isn’t offered, however, there is a function to check the e-mail for mistakes (missing links, placeholder message that hasn’t been upgraded, and so on). There’s additionally a device that allows you to sneak peek exactly how e-mails will try to find specific recipients, although this really did not seem to function when we tested it out. ‘Inbox Preview’ by Litmus is offered as an add-on solution, although at $10/month for just 5 examinations, it’s a little high.

Jump Management


Soft bounces are positioned on short-lived hold for 15 days, and then feel bitter. They are relocated right into a put on hold bounce category if it happens again. They have actually a ‘recommended for removal’ filter readily available to watch these, however do not remove them automatically.



Import/export available although it’s not as uncomplicated as it could be– you need to initially enable innovative email approvals under Account Settings.

Storage offered for data and images


All plans include unlimited storage space.

Pro Features



SPF and DKIM are sustained.

Own Domain


Different degrees of account access


The Account Owner can also appoint roles to be either an Account Manager or a Campaign Creator.



Constant Contact offer a massive amount of applications and integrations , nearly 400.

Touchdown Page Builder


This is only available using their form contractor, and it’s extremely fundamental. Instead, we ‘d recommend these free touchdown web page home builders.

Client Support

3.5/ 5.

There are several networks of support, including real-time conversation, phone support, a expertise base and community-based assistance. I located that the conversation and also phone support weren’t constantly available, which was a little discouraging.

General score.

3.6/ 5.

For a standard e-mail device, Constant Contact ticks most of the boxes. The main concern here, however, is that they’re asking a premium rate for a sub-premium product.


As Constant Contact themselves state via their website, they are a tool for local business. As well as, because of this, it’s worth evaluating them on these terms. As mentioned over, they most definitely have enough of the basics covered to satisfy most small businesses, and if it were as simple as that then we ‘d recommend them extra extremely.

The problem, nowadays, is that there are lots of other email tools offering even more than Constant Contact, and also for a lot less money. This consists of not only features, yet also customer experience. Actually, for the amount you pay with Constant Contact, you might find yourself utilizing a lot more powerful devices such as ActiveCampaign and also GetResponse.

They do pick up factors for their suitable deliverability rates, combinations ( specifically social media sites integrations), as well as for enabling different accessibility levels for different customers. As well as with recent enhancements to automations and also reporting, and also the addition of brand-new attributes like a web site contractor, it does appear like they’re making an effort to boost the item. But their lack of advanced functions makes it hard to recommend them over others at this rate point. (You’ll see we don’t provide them as a good Mailchimp alternative, either.).

There you have it: the following time you see Constant Contact as the number 1 rated solution anywhere around the web, I would strongly assert that there may be other interests at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has among the most advanced automation systems we’ve ever attempted, as well as it can not be compared to Constant Contact’s simplistic approach (it just features autoresponders). They also supply durable records as well as analysis devices. They are also cheaper than Constant Contact.
  • Sendinblue is just one of the least expensive all-in-one email marketing devices on the market. It’s offered in 6 languages and includes sophisticated automation options and also a built-in CRM.
  • GetResponse is a solid alternative. It features several sophisticated functions (e.g. a webinar device), has superb automations and also uses among the very best spam and also layout screening tools we’ve ever before utilized. When contrasted to GetResponse, that’s why Constant Contact falls short.

We have a thorough guide with the best choices to Constant Contact, check it out here. You can also try our Smart Finder to see which newsletter solution is best matched to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp defeats Constant Contact hands down. Take a appearance at our Mailchimp vs Constant Contact contrast if you would certainly like to obtain right into the information.

Can Constant Contact be used as a CRM?

Constant Contact, in partnership with SharpSpring, provides an all-in-one CRM platform. However, at $399/month, you would certainly be much better off having a look at any of these CRMs for small businesses, which will be much more inexpensive. There are also plenty of outstanding cost-free CRMs to select from.

Exactly how can I cancel my Constant Contact registration?

Frustratingly, you’ll need to call Constant Contact within service hrs Eastern time in order to cancel your account. Right here is the number for the United States and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official email advertising software application for local business. It safely shops your consumer information and uses a safe means to handle your customers.

Constant Contact deliverability – is it any type of excellent?

Constant Contact’s deliverability prices are regularly great in our bi-annual deliverability tests.

Despite these showy numbers and also attributes, rate of interest in Constant Contact seems to be on the decline, at least according to Google Trends. As Constant Contact themselves state through their website, they are a tool for small companies. The problem, these days, is that there are plenty of other e-mail devices offering even extra than Constant Contact, and also for a lot less cash. For the quantity you pay with Constant Contact, you could find yourself making use of a lot extra effective devices such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever before tried, and also it can not be compared to Constant Contact’s simple strategy (it just includes autoresponders).

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