Constant Contact - Create Email Marketing Campaigns Like a Pro

Constant Contact With The Mucilage Of A Plant In The Mallow Family?

Constant Contact have actually been in the e-mail advertising and marketing video game considering that 1995. During that time, they’ve handled to become one of the most pre-owned email devices in the world, after Mailchimp.

Something I saw is that Constant Contact is very frequently the top selection for numerous various other review web sites. Naturally, I wonder to see if our thorough evaluation produces the same end result.

You may have had a look at the Constant Contact evaluations used by individuals online, as well, and also whilst they are rather favorable, they may not offer you the whole picture. Our testimonial of Constant Contact is based on a systematic strategy as well as utilizes our practical experience and also expertise of lots of other easy and also advanced advertising and marketing automation devices.

What makes them special is that they’ve included a number of attributes throughout the years that few of their competitors sporting activity, such as digital product downloads, occasion administration, consultation scheduling and social projects. These all add to the varied checklist of email options available, along with automations and also reoccuring newsletters.

Constant Contact boast a marketplace with around 400 apps and assimilations that deal with also one of the most particular niche of items. Yet despite these fancy numbers and functions, interest in Constant Contact seems to be on the decrease, a minimum of according to Google Trends. Sufficient reason for us to take a better look at Constant Contact’s ins & outs and also check if it’s still relevant in the 21st century.
Discover below!

Constant Contact Summary

Constant Contact is directed towards local business, yet their rates aren’t one of the most budget friendly, especially when you consider that their attributes simply aren’t that advanced. Plans start from $9.99/ month, however this only permits 500 clients, and rates increase pretty sharply afterwards.

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Constant Contact Pricing

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> Find out more about Constant Contact’s plans in our full rates overview

Pros and Cons


Is Constant Contact the best newsletter service for you?

Recommended if:

You run events:

Constant Contact is fairly special hereof, being among the few e-mail marketing devices to permit you to take care of occasion invitations, tickets, as well as registrations . Bear in mind that this attribute comes with its very own costs: 5.4% + $0.80 for each ticket sold or purchase carried out.

Not advised if:

You require advanced automation:

Surprisingly, for the premium it bills, Constant Contact doesn’t provide the most advanced automations. While they do use activated projects, autoresponders and also deserted cart projects (for Shopify only), you’ll locate that more affordable tools use similar levels of automation– MailerLite and Sendinblue, as an example.

Score information


Reduce of Use

Generally it’s easy to browse, though a bit dull-looking. You can reach a lot of areas within a couple of clicks, though as they’ve added extra capability, some points have actually become a little concealed, for instance, automations.

E-newsletter Creation


The editor is quickly, but light on functions, especially in the designing division. In addition to that it’s very easy to work with.



This is really standard, only allowing you to insert straightforward greetings or get in touch with details. There is no if/then/else logic readily available.

Email kinds

Classic, autoresponders, standard automations, repeating newsletters, A/B testing, occasion enrollments, studies, promo codes and also surveys .

Selection and also Flexibility of Template Designs

Okay. There are around 200 (!) layouts to choose from, with differing levels of high quality (some are decent, while others look a little fundamental and also outdated). You can also go back to square one, and make use of a useful attribute called ‘Brand your e-mail’ to auto-generate a design template based upon your site’s colors and logo.

Email Marketing Automation

They offer autoresponders and deserted cart advocate Shopify as well as WooCommerce. It also creates pre-defined get in touch with sectors based on your customers’ communications with your online store (e.g. repeat, lapsed as well as prospective consumers). Automations based on get in touch with triggers (e.g. e-mail opens, clicks) are likewise readily available. It’s worth keeping in mind that the automations aren’t the most adaptable, as you can’t actually incorporate problems and also activities as you can in many other tools.

Listing Management

You can produce segments from get in touch with activity, checklist membership, get in touch with details, tags, or ecommerce task. You can also produce a segment from your call understandings and tag get in touches with based on get in touch with field criteria.

Registration Forms/ Opt-in & Opt-out- Process

There is next to no modification with the form, as well as it just offers a summary box, basic field alternatives (which you can not include in) and then a listing, or lists, that individuals can inspect to be added to.


As you can see in our deliverability tests, Constant Contact does not do too terribly, getting to one of the most popular email providers (AOL, Gmail, Yahoo, and Outlook) the majority of the time.

Reports and Analysis

In addition to standard open and also click records, spam, bounce as well as unsubscribe prices are additionally available. You likewise get click warm maps, and also some valuable summary reports such as open and also click trends, opens up by device, % of get in touches with involved, as well as most successful subject line.


Right here’s where it gets a little bit unshaven. The tool as well as the site are just offered in English. You can choose to transform some of the non-editable email sections (e.g. footer as well as privacy policy text) to among 10 languages readily available, mainly European. Assistance and the data base is available in 4 languages. A little confusing, yet at the very least there’s some effort to support multilingual customers and also audiences.

More Features

Spam- and also Design-Testing

Spam testing isn’t available, nonetheless, there is a attribute to examine the e-mail for mistakes (missing web links, placeholder message that hasn’t been updated, etc). There’s likewise a tool that allows you to preview exactly how emails will certainly seek particular receivers, although this didn’t appear to function when we tested it out. ‘Inbox Preview’ by Litmus is available as an add-on service, although at $10/month for just 5 examinations, it’s a little steep.

Jump Management


Soft bounces are placed on short-lived hold for 15 days, and then feel bitter. If it happens again, they are relocated right into a put on hold bounce classification. They have actually a ‘ advised for removal’ filter offered to watch these, but do not eliminate them automatically.


of course

Import/export offered although it’s not as straightforward as it could be– you require to first make it possible for advanced e-mail permissions under Account Settings.

Storage space readily available for data and images


All plans come with limitless storage space.

Pro Features



SPF and also DKIM are sustained.

Very own Domain


Various degrees of account accessibility

of course

The Account Owner can also designate roles to be either an Account Manager or a Campaign Creator.



Constant Contact offer a huge quantity of integrations as well as apps , nearly 400.

Touchdown Page Builder


This is just offered via their form building contractor, as well as it’s very basic. Rather, we ‘d advise these totally free touchdown web page contractors.

Customer Support

3.5/ 5.

There are a number of networks of assistance, including live chat, phone assistance, a data base and also community-based assistance. I discovered that the chat as well as phone assistance weren’t always offered, which was a little discouraging. When I was able to get hold of conversation support, nevertheless, I did locate them to be helpful and also receptive . Keep in mind that you’ll need to call in order to terminate your registration, which is quite aggravating.

Total score.

3.6/ 5.

For a fundamental email device, Constant Contact ticks a lot of the boxes. The primary concern right here, though, is that they’re asking a premium rate for a sub-premium item.


As Constant Contact themselves restate via their site, they are a tool for local business. And also, as such, it’s worth examining them on these terms. As mentioned above, they absolutely have sufficient of the essentials covered to please most small companies, and also if it were as easy as that then we ‘d recommend them a lot more very.

The concern, nowadays, is that there are lots of other e-mail devices supplying even more than Constant Contact, as well as for a great deal much less money. This consists of not just features, however also individual experience. Actually, for the amount you pay with Constant Contact, you could find yourself utilizing a lot more effective tools such as ActiveCampaign as well as GetResponse.

As well as with current improvements to automations and reporting, and also the addition of new functions like a site building contractor, it does look like they’re making an initiative to enhance the product. Their lack of advanced features makes it challenging to advise them over others at this rate factor.

There you have it: the following time you see Constant Contact as the number 1 rated service anywhere around the web, I would frankly declare that there might be various other interests at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has one of one of the most sophisticated automation systems we’ve ever before attempted, as well as it can not be compared to Constant Contact’s simplistic method (it just includes autoresponders). They likewise offer durable reports as well as analysis devices. They are also cheaper than Constant Contact.
  • Sendinblue is among the most inexpensive all-in-one email advertising devices on the market. It’s available in 6 languages and comes with sophisticated automation options and also a built-in CRM.
  • GetResponse is a strong alternative. It includes many innovative functions (e.g. a webinar device), offers and also has excellent automations among the most effective spam and layout screening devices we’ve ever before utilized. That’s why Constant Contact fails when contrasted to GetResponse.

We have a comprehensive guide with the most effective options to Constant Contact, check it out here. You can additionally experiment with our Smart Finder to see which e-newsletter service is ideal suited to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp defeats Constant Contact by far. If you ‘d such as to enter the information, have a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be made use of as a CRM?

Constant Contact, in collaboration with SharpSpring, uses an all-in-one CRM system. At $399/month, you ‘d be much far better off taking a appearance at any of these CRMs for small businesses, which will certainly be much a lot more budget friendly. There are even a lot of outstanding complimentary CRMs to select from.

How can I terminate my Constant Contact subscription?

Frustratingly, you’ll require to call Constant Contact within company hrs Eastern time in order to cancel your account. Below is the number for the United States and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate e-mail advertising and marketing software program for local business. It securely stores your customer data and also supplies a safe and secure means to manage your clients.

Constant Contact deliverability – is it any kind of great?

Constant Contact’s deliverability rates are consistently good in our bi-annual deliverability tests.

In spite of these flashy numbers and also features, rate of interest in Constant Contact appears to be on the decrease, at least according to Google Trends. As Constant Contact themselves repeat via their site, they are a tool for small organizations. The issue, these days, is that there are plenty of various other e-mail tools supplying also more than Constant Contact, and also for a whole lot less cash. For the amount you pay with Constant Contact, you can locate on your own utilizing much more effective devices such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever before attempted, as well as it can not be contrasted to Constant Contact’s simple approach (it just features autoresponders).

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