Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have remained in the email advertising and marketing game because 1995. During that time, they’ve managed to become one of one of the most pre-owned email devices on the planet, after Mailchimp.

One point I discovered is that Constant Contact is really commonly the top option for many various other testimonial websites. Normally, I wonder to see if our thorough evaluation creates the very same outcome.

You could have had a look at the Constant Contact reviews provided by customers online, also, and also whilst they are pretty positive, they might not give you the whole picture. Our testimonial of Constant Contact is based upon a methodical strategy and also utilizes our useful experience as well as expertise of lots of other basic and also sophisticated advertising automation devices.

What makes them special is that they’ve added numerous features over the years that few of their rivals sport, such as digital product downloads, event monitoring, consultation organizing and also social projects. These all include in the varied list of e-mail options available, in addition to automations and reoccuring newsletters.

Constant Contact boast a market with around 400 apps and combinations that accommodate also the most particular niche of products. Yet despite these fancy numbers as well as features, rate of interest in Constant Contact appears to be on the decline, a minimum of according to Google Trends. If it’s still appropriate in the 21st century, Enough reason for us to take a more detailed look at Constant Contact’s ins & outs and also check.
Discover below!

Constant Contact Summary

Constant Contact is guided in the direction of small companies, but their rates aren’t the most economical, specifically when you take into consideration that their functions just aren’t that advanced. Strategies start from $9.99/ month, however this just permits 500 subscribers, as well as rates increase pretty sharply afterwards.

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Constant Contact Pricing

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> Find out even more about Constant Contact’s plans in our complete pricing overview

Pros and Cons


Is Constant Contact the appropriate e-newsletter service for you?

Recommended if:

You run events:

Constant Contact is quite unique hereof, being just one of minority email advertising tools to allow you to take care of occasion invitations, tickets, and enrollments . Keep in mind that this attribute comes with its very own costs: 5.4% + $0.80 for each ticket marketed or deal carried out.

Not advised if:

You need sophisticated automation:

Remarkably, for the costs it bills, Constant Contact does not use the most sophisticated automations. While they do offer caused campaigns, autoresponders and also abandoned cart campaigns (for Shopify only), you’ll locate that much cheaper tools use similar degrees of automation– MailerLite and also Sendinblue, as an example.

Score details


Relieve of Use

Normally it’s easy to browse, though a bit dull-looking. You can reach most places within a couple of clicks, though as they’ve added a lot more performance, some things have become a little covert, for example, automations.

E-newsletter Creation


The editor is fast, yet light on functions, specifically in the styling division. In addition to that it’s easy to deal with.



This is really standard, just permitting you to put easy introductions or get in touch with information. There is no if/then/else logic offered.

Email types

Traditional, autoresponders, fundamental automations, persisting newsletters, A/B testing, event registrations, surveys, discount coupons as well as surveys .

Option and Flexibility of Template Designs

Tolerable. There are about 200 (!) templates to select from, with differing degrees of high quality (some are decent, while others look a little fundamental and outdated). You can likewise go back to square one, as well as make use of a handy attribute called ‘Brand your email’ to auto-generate a template based upon your internet site’s shades as well as logo.

Email Marketing Automation

It also creates pre-defined contact sectors based on your customers’ communications with your on the internet shop (e.g. repeat, lapsed as well as prospective customers). Automations based on contact triggers (e.g. e-mail opens, clicks) are additionally available.

Checklist Management

You can produce sectors from contact activity, list subscription, call details, tags, or ecommerce activity. You can additionally create a section from your contact insights as well as tag get in touches with based upon call field requirements.

Enrollment Forms/ Opt-in & Opt-out- Process

There is next to no customization with the kind, and also it just provides a description box, standard field choices (which you can not include in) and afterwards a listing, or lists, that individuals can examine to be included in.


As you can see in our deliverability tests, Constant Contact does not carry out too terribly, reaching the most prominent email suppliers (AOL, Gmail, Yahoo, and also Outlook) the majority of the moment.

Records as well as Analysis

In addition to common open as well as click reports, spam, bounce and unsubscribe prices are likewise offered. You likewise obtain click heat maps, as well as some useful review reports such as open and also click trends, opens by tool, % of calls engaged, as well as a lot of effective subject line.


The tool and the site are just readily available in English. You can pick to transform some of the non-editable email areas (e.g. footer as well as personal privacy plan text) to one of 10 languages offered, primarily European.

Further Features

Spam- and Design-Testing

Spam testing isn’t available, however, there is a attribute to inspect the email for mistakes (missing web links, placeholder message that hasn’t been upgraded, and so on). There’s also a tool that allows you to preview just how e-mails will look for specific receivers, although this didn’t seem to function when we tested it out. ‘Inbox Preview’ by Litmus is readily available as an add-on solution, although at $10/month for simply 5 tests, it’s a little steep.

Bounce Management


Soft bounces are placed on momentary hold for 15 days, and after that dislike. If it takes place once more, they are relocated into a put on hold bounce group. They have actually a ‘ advised for elimination’ filter readily available to view these, yet don’t eliminate them instantly.



Import/export readily available although it’s not as simple as maybe– you need to first make it possible for sophisticated email consents under Account Settings.

Storage space offered for pictures and also information


All plans feature endless storage space.

Pro Features



SPF and also DKIM are supported.

Very own Domain


Various degrees of account gain access to


The Account Owner can also assign roles to be either an Account Manager or a Campaign Creator.



Constant Contact supply a huge amount of combinations and applications , virtually 400.

Landing Page Builder


This is only offered using their kind home builder, and also it’s extremely fundamental. Rather, we would certainly recommend these complimentary touchdown page home builders.

Client Support

3.5/ 5.

There are a number of channels of assistance, including live chat, phone assistance, a data base and also community-based support. Nevertheless, I discovered that the conversation and also phone assistance weren’t constantly available, which was a little frustrating. When I had the ability to acquire chat support, nonetheless, I did locate them to be useful and receptive . Bear in mind that you’ll require to call order to terminate your registration, which is quite annoying.

Overall ranking.

3.6/ 5.

For a fundamental email device, Constant Contact ticks a lot of packages. The primary issue here, however, is that they’re asking a premium cost for a sub-premium item.

Final thought.

As Constant Contact themselves restate through their site, they are a device for small businesses. And also, because of this, it’s worth assessing them on these terms. As discussed above, they definitely have sufficient of the basics covered to please most local business, as well as if it were as easy as that after that we would certainly recommend them extra highly.

The concern, nowadays, is that there are lots of other e-mail tools providing a lot more than Constant Contact, and for a whole lot less cash. This consists of not only features, but likewise user experience. Actually, for the quantity you pay with Constant Contact, you might find yourself utilizing much more powerful tools such as ActiveCampaign and also GetResponse.

And also with recent enhancements to automations and also reporting, as well as the enhancement of new functions like a web site building contractor, it does look like they’re making an initiative to enhance the item. Their lack of sophisticated functions makes it difficult to advise them over others at this rate factor.

There you have it: the next time you see Constant Contact as the number 1 ranked service anywhere around the internet, I would boldly assert that there might be various other interests at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has one of one of the most innovative automation systems we’ve ever tried, as well as it can not be compared to Constant Contact’s simplistic approach (it just features autoresponders). They likewise supply durable records as well as evaluation tools. In addition to that, they are even less costly than Constant Contact.
  • Sendinblue is among the most affordable all-in-one e-mail advertising and marketing devices on the market. It’s offered in 6 languages and also comes with innovative automation choices as well as a built-in CRM.
  • GetResponse is a solid choice. It comes with numerous innovative features (e.g. a webinar tool), supplies as well as has outstanding automations among the best spam and also layout testing devices we’ve ever utilized. When compared to GetResponse, that’s why Constant Contact drops short.

We have a in-depth guide with the best choices to Constant Contact, check it out below. You can likewise experiment with our Smart Finder to see which e-newsletter solution is ideal fit to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp defeats Constant Contact by far. If you ‘d such as to enter the details, have a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be used as a CRM?

Constant Contact, in collaboration with SharpSpring, offers an all-in-one CRM platform. However, at $399/month, you ‘d be better off taking a look at any one of these CRMs for small businesses, which will be far more cost effective. There are also plenty of superb free CRMs to choose from.

Exactly how can I terminate my Constant Contact subscription?

Frustratingly, you’ll need to call Constant Contact within service hours Eastern time in order to cancel your account. Here is the number for the United States and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate email advertising and marketing software for small businesses. It securely stores your customer data and also offers a safe and secure way to manage your subscribers.

Constant Contact deliverability – is it any kind of good?

Constant Contact’s deliverability rates are consistently good in our bi-annual deliverability examinations.

Despite these fancy numbers and features, rate of interest in Constant Contact seems to be on the decline, at the very least according to Google Trends. As Constant Contact themselves repeat through their site, they are a device for small companies. The issue, these days, is that there are lots of other email devices providing also extra than Constant Contact, and also for a lot less money. For the amount you pay with Constant Contact, you can locate yourself making use of a lot a lot more effective devices such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever attempted, and it can’t be contrasted to Constant Contact’s simplified method (it just features autoresponders).

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