Constant Contact - Create Email Marketing Campaigns Like a Pro

Contactology Vs Constant Contact

Constant Contact have remained in the email advertising game considering that 1995. During that time, they’ve handled to turn into one of one of the most pre-owned email devices in the world, after Mailchimp.

Something I noticed is that Constant Contact is really often the top selection for several various other testimonial web sites. Normally, I wonder to see if our comprehensive evaluation creates the very same result.

You might have taken a look at the Constant Contact testimonials offered by customers online, also, as well as whilst they are pretty favorable, they may not offer you the whole picture. Our evaluation of Constant Contact is based on a methodical technique as well as uses our useful experience and knowledge of dozens of various other straightforward as well as advanced marketing automation devices.

What makes them special is that they’ve added a number of features throughout the years that few of their competitors sport, such as digital product downloads, event management, visit organizing as well as social campaigns. These all add to the diverse listing of email alternatives readily available, in addition to automations and persisting e-newsletters.

Constant Contact boast a industry with around 400 apps and also assimilations that accommodate even the most specific niche of products. Yet in spite of these fancy numbers as well as features, rate of interest in Constant Contact seems to be on the decrease, at the very least according to Google Trends. Sufficient factor for us to take a better consider Constant Contact’s ins & outs and also check if it’s still pertinent in the 21st century.
Find out below!

Constant Contact Summary

Constant Contact is routed in the direction of small businesses, yet their prices aren’t one of the most inexpensive, particularly when you take into consideration that their functions just aren’t that progressed. Plans start from $9.99/ month, yet this just allows for 500 clients, and also prices increase quite dramatically afterwards.

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Constant Contact Pricing

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Pros and also Cons


Is Constant Contact the right e-newsletter service for you?

Recommended if:

You run occasions:

Constant Contact is rather unique hereof, being just one of minority e-mail marketing tools to allow you to handle event tickets, enrollments, and invitations . Remember that this attribute includes its own fees: 5.4% + $0.80 for each and every ticket offered or deal conducted.

Not suggested if:

You need sophisticated automation:

Remarkably, for the premium it charges, Constant Contact does not supply one of the most innovative automations. While they do use caused projects, autoresponders and deserted cart projects (for Shopify just), you’ll find that much cheaper tools provide comparable levels of automation– MailerLite as well as Sendinblue, as an example.

Rating information


Ease of Use

Usually it’s very easy to navigate, though a little bit dull-looking. You can get to many locations within a number of clicks, though as they’ve added much more performance, some points have actually come to be a little concealed, for instance, automations.

E-newsletter Creation


The editor is fast, however light on functions, particularly in the styling division. Aside from that it’s very easy to deal with.



This is really standard, just enabling you to put straightforward introductions or contact information. There is no if/then/else reasoning available.

Email kinds

Timeless, autoresponders, basic automations, recurring e-newsletters, A/B screening, event enrollments, polls, promo codes and surveys .

Selection and Flexibility of Template Designs

Tolerable. There are about 200 (!) themes to choose from, with varying degrees of quality (some are respectable, while others look a little fundamental and dated). You can additionally start from scratch, and also use a convenient attribute called ‘Brand your e-mail’ to auto-generate a theme based upon your web site’s shades and logo design.

Email Marketing Automation

They supply autoresponders and also deserted cart advocate Shopify as well as WooCommerce. It also creates pre-defined contact sections based on your clients’ interactions with your on the internet store (e.g. repeat, lapsed as well as potential customers). Automations based upon contact triggers (e.g. email opens, clicks) are likewise readily available. It’s worth noting that the automations aren’t the most flexible, as you can not really incorporate conditions as well as activities as you can in several other tools.

List Management

You can develop sections from call task, checklist subscription, call details, tags, or ecommerce task. You can likewise produce a section from your contact insights as well as tag get in touches with based upon get in touch with area criteria.

Enrollment Forms/ Opt-in & Opt-out- Process

There is alongside no personalization with the form, and it simply supplies a description box, standard field alternatives (which you can not contribute to) and afterwards a list, or checklists, that individuals can examine to be contributed to.


As you can see in our deliverability examinations, Constant Contact does not do too terribly, getting to the most prominent e-mail service providers (AOL, Gmail, Yahoo, and Outlook) the majority of the time.

Reports and Analysis

In addition to conventional open and click reports, spam, bounce as well as unsubscribe rates are also readily available. You likewise get click heat maps, as well as some useful review reports such as open and click fads, opens by tool, % of contacts engaged, and also the majority of effective subject line. You can additionally contrast projects. Advanced tracking such as social tracking isn’t offered.


Below’s where it obtains a little bit hairy. The device and also the site are just offered in English. You can pick to transform several of the non-editable e-mail areas (e.g. footer as well as privacy plan text) to among 10 languages available, mainly European. Support and the data base is available in 4 languages. A little complex, yet at the very least there’s some effort to sustain multilingual individuals and also target markets.

Additional Features

Spam- and Design-Testing

Spam testing isn’t available, however, there is a attribute to examine the email for errors (missing web links, placeholder message that hasn’t been upgraded, and so on). There’s likewise a device that permits you to preview how emails will seek certain receivers, although this didn’t appear to function when we evaluated it out. ‘Inbox Preview’ by Litmus is offered as an add-on solution, although at $10/month for just 5 examinations, it’s a little steep.

Jump Management

of course

Soft bounces are positioned on momentary hold for 15 days, and afterwards frown at. They are relocated into a put on hold bounce category if it takes place once again. They have a ‘recommended for elimination’ filter available to view these, however don’t eliminate them instantly.



Import/export readily available although it’s not as uncomplicated as maybe– you require to first enable innovative email authorizations under Account Settings.

Storage space readily available for data and also pictures


All strategies come with endless storage.

Pro Features


of course

SPF as well as DKIM are supported.

Own Domain


Various levels of account access


The Account Owner can additionally designate duties to be either an Account Manager or a Campaign Creator.



Constant Contact offer a enormous quantity of combinations and also apps , nearly 400.

Touchdown Page Builder


This is just readily available by means of their type home builder, and also it’s really standard. Instead, we would certainly advise these complimentary touchdown page home builders.

Client Support

3.5/ 5.

There are numerous channels of assistance, including live conversation, phone support, a data base and also community-based assistance. I discovered that the conversation and phone support weren’t constantly readily available, which was a little irritating. When I had the ability to get hold of conversation assistance, nevertheless, I did find them to be responsive and also useful . Bear in mind that you’ll need to call in order to terminate your membership, which is pretty bothersome.

Overall score.

3.6/ 5.

For a basic email tool, Constant Contact ticks the majority of packages. The major problem here, though, is that they’re asking a costs rate for a sub-premium item.

Final thought.

As Constant Contact themselves reiterate through their website, they are a tool for small companies. And, therefore, it’s worth assessing them on these terms. As mentioned above, they absolutely have enough of the essentials covered to please most small businesses, and also if it were as basic as that then we ‘d advise them a lot more very.

The problem, nowadays, is that there are plenty of other email devices providing a lot more than Constant Contact, and also for a great deal much less money. This includes not only includes, yet also individual experience. For the quantity you pay with Constant Contact, you might locate on your own utilizing a lot more powerful tools such as ActiveCampaign and also GetResponse.

They do get factors for their good deliverability prices, combinations (particularly social media sites assimilations), and also for enabling various gain access to levels for different customers. And also with current improvements to automations and coverage, as well as the enhancement of brand-new features like a site contractor, it does look like they’re making an effort to enhance the item. However their absence of innovative functions makes it hard to advise them over others at this rate factor. (You’ll see we don’t list them as a great Mailchimp option, either.).

So, there you have it: the following time you see Constant Contact as the number 1 rated service anywhere around the web, I would strongly declare that there may be various other interests at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has among one of the most sophisticated automation systems we’ve ever before attempted, and it can’t be contrasted to Constant Contact’s simplified technique (it just includes autoresponders). They likewise supply durable records and analysis tools. In addition to that, they are also more affordable than Constant Contact.
  • Sendinblue is just one of the most inexpensive all-in-one e-mail marketing tools on the marketplace. It’s available in 6 languages as well as comes with advanced automation options as well as a integrated CRM.
  • GetResponse is a solid alternative. It features many innovative functions (e.g. a webinar device), has outstanding automations and also uses one of the most effective spam as well as layout screening devices we’ve ever before used. When compared to GetResponse, that’s why Constant Contact drops short.

We have a in-depth guide with the very best options to Constant Contact, check it out below. You can additionally try our Smart Finder to see which newsletter solution is best suited to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp beats Constant Contact pass on. Take a appearance at our Mailchimp vs Constant Contact comparison if you ‘d such as to get right into the details.

Can Constant Contact be used as a CRM?

Constant Contact, in collaboration with SharpSpring, uses an all-in-one CRM system. At $399/month, you would certainly be much better off taking a appearance at any of these CRMs for little businesses, which will be far more budget-friendly. There are also lots of superb free CRMs to pick from.

How can I cancel my Constant Contact membership?

Frustratingly, you’ll need to call Constant Contact within business hours Eastern time in order to cancel your account. Right here is the number for the US and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate email advertising and marketing software application for small companies. It safely shops your client information as well as offers a safe and secure method to handle your customers.

Constant Contact deliverability – is it any kind of great?

Constant Contact’s deliverability prices are consistently good in our bi-annual deliverability tests.

Regardless of these fancy numbers and attributes, interest in Constant Contact appears to be on the decrease, at least according to Google Trends. As Constant Contact themselves state via their website, they are a device for little organizations. The concern, these days, is that there are lots of other email devices supplying even much more than Constant Contact, and for a lot much less cash. For the quantity you pay with Constant Contact, you might discover yourself utilizing a lot a lot more powerful devices such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever before tried, as well as it can not be contrasted to Constant Contact’s simplified technique (it only includes autoresponders).

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