Constant Contact - Create Email Marketing Campaigns Like a Pro

Crm That Integrates With Constant Contact

Constant Contact have remained in the e-mail marketing game given that 1995. Throughout that time, they’ve handled to become one of one of the most pre-owned email devices worldwide, after Mailchimp.

Something I observed is that Constant Contact is really frequently the top selection for numerous various other testimonial websites. Naturally, I am curious to see if our in-depth evaluation produces the very same result.

You may have looked into the Constant Contact testimonials offered by individuals online, as well, and also whilst they are quite favorable, they might not offer you the whole picture. Our evaluation of Constant Contact is based on a systematic strategy and uses our functional experience and also knowledge of dozens of various other simple as well as advanced advertising and marketing automation tools.

What makes them unique is that they’ve included several features for many years that few of their rivals sport, such as digital product downloads, occasion monitoring, appointment organizing and also social projects. These all include in the diverse listing of email choices available, along with automations as well as repeating e-newsletters.

Constant Contact brag a marketplace with around 400 applications and assimilations that cater to even one of the most particular niche of items. Despite these flashy numbers and also functions, passion in Constant Contact seems to be on the decline, at the very least according to Google Trends. Sufficient factor for us to take a better look at Constant Contact’s ins & outs and examine if it’s still appropriate in the 21st century.
Find out listed below!

Constant Contact Summary

Constant Contact is guided in the direction of small companies, yet their prices aren’t one of the most budget-friendly, particularly when you think about that their attributes simply aren’t that progressed. Strategies start from $9.99/ month, however this only enables 500 customers, as well as rates increase rather greatly afterwards.

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Constant Contact Pricing

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> Find out even more about Constant Contact’s strategies in our complete rates overview

Pros and Cons


Is Constant Contact the best e-newsletter service for you?

Suggested if:

You run occasions:

Constant Contact is rather unique in this regard, being just one of minority e-mail advertising and marketing devices to enable you to manage event invitations, enrollments, and also tickets . Remember that this function features its very own costs: 5.4% + $0.80 for every ticket marketed or deal carried out.

Not advised if:

You require sophisticated automation:

Surprisingly, for the costs it bills, Constant Contact does not use one of the most sophisticated automations. While they do supply triggered projects, autoresponders and also abandoned cart campaigns (for Shopify only), you’ll find that other more affordable tools use comparable levels of automation– MailerLite and Sendinblue, as an example.

Ranking information


Relieve of Use

Generally it’s simple to navigate, though a bit dull-looking. You can reach a lot of areas within a couple of clicks, though as they’ve included a lot more performance, some points have actually ended up being a little concealed, for example, automations.

E-newsletter Creation


The editor is quick, but light on features, especially in the styling division. Besides that it’s very easy to deal with.



This is very basic, just allowing you to insert straightforward greetings or contact information. There is no if/then/else reasoning readily available.

Email types

Timeless, autoresponders, standard automations, persisting newsletters, A/B screening, occasion enrollments, polls, studies and promo codes .

Option and Flexibility of Template Designs

Okay. There are around 200 (!) layouts to select from, with varying levels of quality (some are respectable, while others look a little fundamental as well as dated). You can additionally start from scratch, and utilize a helpful function called ‘Brand your e-mail’ to auto-generate a layout based on your internet site’s shades and logo.

Email Marketing Automation

It additionally produces pre-defined get in touch with sections based on your clients’ interactions with your on the internet shop (e.g. repeat, expired and also potential customers). Automations based on contact triggers (e.g. email opens up, clicks) are additionally offered.

List Management

You can develop segments from get in touch with task, listing subscription, call information, tags, or ecommerce task. You can likewise create a section from your get in touch with insights and tag calls based upon get in touch with field requirements.

Registration Forms/ Opt-in & Opt-out- Process

There is next to no customization with the type, and also it merely uses a description box, standard field options (which you can not contribute to) and then a checklist, or listings, that people can examine to be added to.


As you can see in our deliverability examinations, Constant Contact does not carry out as well severely, reaching one of the most prominent email suppliers (AOL, Gmail, Yahoo, and also Outlook) most of the moment.

Reports and Analysis

In addition to common open and click records, spam, bounce and unsubscribe rates are likewise offered. You likewise get click warm maps, and also some beneficial summary records such as open as well as click trends, opens by gadget, % of contacts involved, as well as the majority of effective subject line. You can additionally compare projects. Advanced tracking such as social tracking isn’t readily available.


Below’s where it gets a little bit hirsute. The device and the site are only available in English. You can choose to transform several of the non-editable e-mail areas (e.g. footer and also privacy policy message) to among 10 languages available, mainly European. Assistance and also the data base is readily available in 4 languages. Slightly confusing, but at least there’s some effort to sustain multilingual customers and target markets.

Further Features

Spam- and also Design-Testing

Spam screening isn’t offered, however, there is a function to check the email for mistakes (missing links, placeholder text that hasn’t been upgraded, and so on). There’s also a tool that permits you to preview how e-mails will certainly search for particular recipients, although this didn’t seem to function when we tested it out. ‘Inbox Preview’ by Litmus is readily available as an add-on service, although at $10/month for just 5 examinations, it’s a little steep.

Bounce Management


Soft bounces are positioned on momentary hold for 15 days, and after that dislike. They are moved into a put on hold bounce group if it happens again. They have a ‘ advised for removal’ filter offered to view these, but do not remove them automatically.



Import/export offered although it’s not as uncomplicated as maybe– you require to first allow innovative e-mail authorizations under Account Settings.

Storage available for information and also images


All plans come with unlimited storage space.

Pro Features



SPF as well as DKIM are supported.

Very own Domain


Different levels of account gain access to


The Account Owner can also appoint functions to be either an Account Manager or a Campaign Creator.



Constant Contact use a substantial amount of apps and also integrations , practically 400.

Landing Page Builder


This is only available using their type contractor, as well as it’s extremely basic. Rather, we would certainly advise these cost-free touchdown web page building contractors.

Consumer Support

3.5/ 5.

There are several channels of assistance, consisting of online chat, phone support, a knowledge base as well as community-based assistance. I located that the chat and also phone support weren’t always available, which was a little aggravating. When I was able to acquire chat support, nevertheless, I did find them to be beneficial and receptive . Remember that you’ll require to employ order to cancel your registration, which is rather irritating.

Overall ranking.

3.6/ 5.

For a fundamental e-mail tool, Constant Contact ticks the majority of the boxes. The main issue below, however, is that they’re asking a premium price for a sub-premium item.

Final thought.

As Constant Contact themselves state via their site, they are a tool for small companies. And, because of this, it’s worth reviewing them on these terms. As mentioned above, they most definitely have enough of the fundamentals covered to please most local business, and if it were as basic as that then we ‘d recommend them much more highly.

The concern, nowadays, is that there are a lot of various other email tools offering a lot more than Constant Contact, and also for a whole lot much less cash. This consists of not just includes, yet also customer experience. Actually, for the quantity you pay with Constant Contact, you might find yourself using far more powerful tools such as ActiveCampaign and also GetResponse.

And also with recent improvements to automations and also reporting, and the addition of brand-new attributes like a internet site home builder, it does look like they’re making an effort to enhance the product. Their lack of sophisticated features makes it tough to advise them over others at this cost factor.

So, there you have it: the next time you see Constant Contact as the number 1 ranked solution anywhere around the internet, I would strongly assert that there could be other interests at play there.

Try Constant Contact currently absolutely free for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has among one of the most sophisticated automation systems we’ve ever before tried, as well as it can’t be contrasted to Constant Contact’s simplified method (it only includes autoresponders). They additionally provide robust reports as well as evaluation tools. They are even less expensive than Constant Contact.
  • Sendinblue is among the most affordable all-in-one email advertising tools on the market. It’s available in 6 languages and also comes with advanced automation choices as well as a built-in CRM.
  • GetResponse is a solid option. It comes with lots of advanced features (e.g. a webinar device), has excellent automations and provides among the very best spam as well as layout screening devices we’ve ever before made use of. When contrasted to GetResponse, that’s why Constant Contact falls short.

We have a thorough overview with the best alternatives to Constant Contact, check it out right here. You can likewise try out our Smart Finder to see which newsletter solution is ideal suited to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp beats Constant Contact pass on. Take a appearance at our Mailchimp vs Constant Contact comparison if you ‘d like to get right into the information.

Can Constant Contact be utilized as a CRM?

Constant Contact, in partnership with SharpSpring, uses an all-in-one CRM platform. However, at $399/month, you would certainly be far better off taking a look at any one of these CRMs for small businesses, which will certainly be far more economical. There are even plenty of excellent complimentary CRMs to select from.

Exactly how can I terminate my Constant Contact registration?

Frustratingly, you’ll need to call Constant Contact within service hrs Eastern time in order to terminate your account. Here is the number for the United States and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate e-mail marketing software program for small companies. It securely stores your customer data and also offers a secure means to handle your customers.

Constant Contact deliverability – is it any kind of excellent?

Constant Contact’s deliverability prices are regularly excellent in our bi-annual deliverability examinations.

In spite of these flashy numbers as well as features, interest in Constant Contact seems to be on the decline, at the very least according to Google Trends. As Constant Contact themselves reiterate with their website, they are a device for tiny businesses. The concern, these days, is that there are lots of various other email tools using even a lot more than Constant Contact, as well as for a great deal less money. For the quantity you pay with Constant Contact, you can locate yourself utilizing a lot more effective devices such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever before tried, as well as it can’t be compared to Constant Contact’s simple approach (it just features autoresponders).

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