Constant Contact - Create Email Marketing Campaigns Like a Pro

Customer Support Specialist Constant Contact

Constant Contact have actually remained in the e-mail advertising video game given that 1995. During that time, they’ve managed to turn into one of the most previously owned email tools worldwide, after Mailchimp.

One point I observed is that Constant Contact is really typically the top selection for lots of other evaluation websites. Naturally, I wonder to see if our thorough evaluation produces the same outcome.

You may have had a look at the Constant Contact reviews used by customers online, as well, and whilst they are quite favorable, they might not offer you the whole picture. Our testimonial of Constant Contact is based upon a methodical strategy and utilizes our practical experience as well as understanding of loads of other simple and also innovative marketing automation devices.

What makes them unique is that they’ve included a number of functions over the years that few of their rivals sport, such as digital product downloads, occasion management, appointment scheduling and also social projects. These all add to the diverse listing of e-mail choices offered, along with automations as well as persisting newsletters.

Constant Contact brag a marketplace with around 400 apps and combinations that cater to also one of the most particular niche of items. Despite these fancy numbers and functions, passion in Constant Contact appears to be on the decline, at the very least according to Google Trends. If it’s still relevant in the 21st century, Enough reason for us to take a better look at Constant Contact’s ins & outs and also examine.
Discover listed below!

Constant Contact Summary

Constant Contact is guided in the direction of small businesses, yet their rates aren’t the most budget friendly, particularly when you think about that their functions simply aren’t that progressed. Plans begin with $9.99/ month, however this just enables 500 customers, as well as costs increase rather greatly after that.

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Constant Contact Pricing

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> Find out more about Constant Contact’s plans in our full pricing overview

Cons as well as pros


Is Constant Contact the right newsletter solution for you?

Suggested if:

You run occasions:

Constant Contact is quite one-of-a-kind hereof, being among minority email marketing devices to permit you to manage event invites, registrations, as well as tickets . Remember that this attribute includes its own fees: 5.4% + $0.80 for each and every ticket sold or deal performed.

Not advised if:

You require innovative automation:

Remarkably, for the costs it bills, Constant Contact does not use the most sophisticated automations. While they do use set off projects, autoresponders as well as deserted cart campaigns (for Shopify only), you’ll locate that other much less costly devices supply similar degrees of automation– MailerLite as well as Sendinblue.

Ranking details


Ease of Use

Normally it’s very easy to navigate, though a little bit dull-looking. You can reach the majority of places within a couple of clicks, though as they’ve included extra capability, some points have actually become a little surprise, as an example, automations.

Newsletter Creation


The editor is fast, yet light on features, particularly in the designing division. In addition to that it’s simple to deal with.



This is really basic, just allowing you to insert straightforward greetings or contact information. There is no if/then/else logic offered.

Email types

Classic, autoresponders, basic automations, reoccuring e-newsletters, A/B screening, occasion registrations, surveys, vouchers as well as surveys .

Choice and Flexibility of Template Designs

Not negative. You can also start from scrape, as well as utilize a helpful attribute called ‘Brand your e-mail’ to auto-generate a layout based on your web site’s colors and also logo.

Email Marketing Automation

They supply autoresponders as well as abandoned cart campaigns for Shopify and WooCommerce. It additionally produces pre-defined call sections based on your customers’ interactions with your on-line store (e.g. repeat, expired as well as prospective clients). Automations based upon contact triggers (e.g. e-mail opens up, clicks) are likewise readily available. It’s worth noting that the automations aren’t one of the most versatile, as you can’t actually combine problems as well as actions as you can in numerous other devices.

List Management

You can create sections from contact activity, checklist membership, contact details, tags, or ecommerce task. You can additionally create a sector from your get in touch with insights and tag get in touches with based upon call area requirements.

Registration Forms/ Opt-in & Opt-out- Process

There is next to no modification with the type, as well as it just provides a description box, standard area choices (which you can not contribute to) and afterwards a checklist, or listings, that people can examine to be contributed to.


As you can see in our deliverability examinations, Constant Contact does not do too badly, getting to one of the most preferred e-mail providers (AOL, Gmail, Yahoo, as well as Outlook) most of the moment.

Reports and Analysis

In enhancement to basic open as well as click records, spam, bounce as well as unsubscribe rates are likewise readily available. You also obtain click heat maps, and also some helpful review records such as open and click fads, opens up by device, % of contacts engaged, and a lot of effective subject line.


The device and the site are just offered in English. You can select to alter some of the non-editable email sections (e.g. footer as well as privacy policy text) to one of 10 languages readily available, mostly European.

Further Features

Spam- as well as Design-Testing

Spam screening isn’t readily available, however, there is a attribute to inspect the email for errors ( missing out on web links, placeholder text that hasn’t been upgraded, and so on). There’s also a device that allows you to sneak peek exactly how e-mails will seek certain receivers, although this didn’t appear to work when we evaluated it out. ‘Inbox Preview’ by Litmus is offered as an add-on service, although at $10/month for simply 5 tests, it’s a little steep.

Bounce Management

of course

Soft bounces are put on momentary hold for 15 days, and after that feel bitter. They are moved into a put on hold bounce category if it occurs once again. They have a ‘ advised for removal’ filter offered to view these, however don’t remove them immediately.


of course

Import/export readily available although it’s not as uncomplicated as maybe– you require to first allow advanced e-mail authorizations under Account Settings.

Storage space offered for data as well as pictures


All plans feature endless storage.

Pro Features



SPF as well as DKIM are supported.

Own Domain


Various levels of account access


The Account Owner can additionally appoint roles to be either an Account Manager or a Campaign Creator.


of course

Constant Contact provide a huge amount of apps and integrations , nearly 400.

Landing Page Builder


This is just offered via their type building contractor, as well as it’s really fundamental. Rather, we would certainly recommend these cost-free touchdown web page builders.

Consumer Support

3.5/ 5.

There are a number of channels of assistance, including real-time chat, phone assistance, a knowledge base and also community-based assistance. I found that the chat as well as phone assistance weren’t constantly available, which was a little irritating.

Overall rating.

3.6/ 5.

For a fundamental email device, Constant Contact ticks a lot of packages. The primary problem right here, however, is that they’re asking a costs rate for a sub-premium item.


As Constant Contact themselves reiterate through their site, they are a tool for small companies. And also, as such, it’s worth examining them on these terms. As pointed out above, they certainly have sufficient of the fundamentals covered to satisfy most small businesses, and also if it were as straightforward as that then we ‘d advise them extra very.

The problem, nowadays, is that there are a lot of various other e-mail tools providing even more than Constant Contact, and for a lot much less cash. This includes not only includes, but likewise individual experience. For the amount you pay with Constant Contact, you can locate yourself utilizing much more effective devices such as ActiveCampaign and also GetResponse.

They do get factors for their respectable deliverability rates, assimilations (particularly social media combinations), and also for allowing various access degrees for separate customers. As well as with current improvements to automations as well as coverage, and also the addition of brand-new attributes like a website building contractor, it does appear like they’re making an effort to boost the product. Yet their absence of sophisticated attributes makes it tough to suggest them over others at this price point. (You’ll see we don’t detail them as a excellent Mailchimp alternative, either.).

There you have it: the following time you see Constant Contact as the number 1 rated solution anywhere around the internet, I would frankly declare that there might be various other interests at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has one of one of the most advanced automation systems we’ve ever before tried, and it can’t be contrasted to Constant Contact’s simplified strategy (it just includes autoresponders). They also use robust reports and evaluation tools. They are even less expensive than Constant Contact.
  • Sendinblue is just one of the least expensive all-in-one email advertising tools on the marketplace. It’s offered in 6 languages and also comes with innovative automation choices and a built-in CRM.
  • GetResponse is a solid alternative. It includes lots of advanced features (e.g. a webinar tool), uses and has outstanding automations one of the most effective spam and design testing devices we’ve ever used. That’s why Constant Contact falls short when compared to GetResponse.

We have a detailed guide with the best alternatives to Constant Contact, check it out right here. You can additionally try out our Smart Finder to see which e-newsletter solution is best matched to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp beats Constant Contact by far. If you ‘d such as to get into the information, have a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be utilized as a CRM?

Constant Contact, in partnership with SharpSpring, offers an all-in-one CRM platform. However, at $399/month, you ‘d be much better off taking a look at any of these CRMs for small companies, which will be much more budget-friendly. There are also a lot of outstanding cost-free CRMs to choose from.

How can I terminate my Constant Contact registration?

Frustratingly, you’ll require to call Constant Contact within company hours Eastern time in order to terminate your account. Here is the number for the United States as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate email advertising and marketing software for local business. It securely shops your client data and uses a secure means to manage your subscribers.

Constant Contact deliverability – is it any kind of good?

Constant Contact’s deliverability prices are regularly good in our bi-annual deliverability examinations.

Despite these fancy numbers as well as attributes, interest in Constant Contact seems to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves repeat via their website, they are a tool for small companies. The problem, these days, is that there are plenty of various other e-mail tools using also much more than Constant Contact, and also for a whole lot much less cash. For the amount you pay with Constant Contact, you might locate yourself using much a lot more powerful tools such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever attempted, and also it can’t be contrasted to Constant Contact’s simple method (it just features autoresponders).

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