Constant Contact - Create Email Marketing Campaigns Like a Pro

Dave Mccann Constant Contact

Constant Contact have been in the e-mail marketing game since 1995. During that time, they’ve managed to turn into one of one of the most secondhand e-mail tools worldwide, after Mailchimp.

Something I noticed is that Constant Contact is really frequently the leading choice for numerous other testimonial web sites. Naturally, I am curious to see if our detailed analysis produces the same end result.

You could have looked into the Constant Contact testimonials supplied by users online, too, as well as whilst they are pretty positive, they may not give you the whole picture. Our testimonial of Constant Contact is based on a methodical approach and utilizes our practical experience as well as expertise of lots of other simple and also sophisticated advertising and marketing automation devices.

What makes them unique is that they’ve added numerous attributes for many years that few of their rivals sporting activity, such as digital item downloads, occasion management, appointment organizing as well as social campaigns. These all add to the diverse checklist of email choices readily available, along with automations and repeating newsletters.

Constant Contact boast a market with around 400 apps as well as integrations that accommodate also the most specific niche of items. Regardless of these flashy numbers as well as functions, interest in Constant Contact seems to be on the decline, at least according to Google Trends. Sufficient factor for us to take a better take a look at Constant Contact’s ins & outs and examine if it’s still pertinent in the 21st century.
Learn listed below!

Constant Contact Summary

Constant Contact is guided in the direction of small companies, but their prices aren’t the most budget-friendly, particularly when you think about that their functions simply aren’t that advanced. Plans start from $9.99/ month, yet this just allows for 500 clients, and also rates rise quite sharply afterwards.

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Constant Contact Pricing

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> Find out even more regarding Constant Contact’s strategies in our full pricing overview

Pros as well as Cons


Is Constant Contact the best e-newsletter solution for you?

Recommended if:

You run occasions:

Constant Contact is rather distinct hereof, being one of the few email marketing tools to enable you to take care of occasion tickets, registrations, as well as invites . Bear in mind that this feature features its own fees: 5.4% + $0.80 for each ticket offered or purchase carried out.

Not suggested if:

You require sophisticated automation:

Surprisingly, for the costs it charges, Constant Contact doesn’t supply one of the most sophisticated automations. While they do use triggered campaigns, autoresponders as well as deserted cart campaigns (for Shopify only), you’ll locate that more affordable tools offer comparable degrees of automation– MailerLite as well as Sendinblue, for example.

Score information


Relieve of Use

Usually it’s simple to navigate, though a bit dull-looking. You can get to the majority of locations within a couple of clicks, though as they’ve added extra performance, some things have actually come to be a little concealed, as an example, automations.

E-newsletter Creation


The editor is fast, but light on attributes, specifically in the styling department. Besides that it’s simple to deal with.


of course

This is really fundamental, only permitting you to place easy greetings or call information. There is no if/then/else logic readily available.

Email types

Traditional, autoresponders, fundamental automations, recurring e-newsletters, A/B testing, event enrollments, promo codes, studies as well as polls .

Option and also Flexibility of Template Designs

Not poor. You can likewise start from scrape, as well as use a useful attribute called ‘Brand your e-mail’ to auto-generate a template based on your website’s colors as well as logo design.

Email Marketing Automation

They use autoresponders and abandoned cart advocate Shopify as well as WooCommerce. It also generates pre-defined contact sections based upon your consumers’ communications with your online shop (e.g. repeat, expired and also potential customers). Automations based on get in touch with triggers (e.g. e-mail opens, clicks) are also readily available. It’s worth noting that the automations aren’t one of the most versatile, as you can not actually integrate conditions and also actions as you can in lots of various other tools.

List Management

You can create sections from get in touch with task, checklist membership, get in touch with information, tags, or ecommerce task. You can additionally produce a segment from your get in touch with insights and tag get in touches with based upon call area standards.

Registration Forms/ Opt-in & Opt-out- Process

There is beside no customization with the kind, and it simply supplies a summary box, fundamental field choices (which you can not include in) and afterwards a checklist, or listings, that individuals can examine to be included in.


As you can see in our deliverability tests, Constant Contact does not carry out also terribly, reaching one of the most popular e-mail suppliers (AOL, Gmail, Yahoo, and also Outlook) the majority of the moment.

Records and also Analysis

In addition to conventional open and also click records, spam, bounce and unsubscribe rates are likewise readily available. You likewise obtain click warm maps, as well as some useful introduction reports such as open and click fads, opens by device, % of get in touches with involved, and many successful subject line. You can additionally contrast projects. Advanced tracking such as social monitoring isn’t readily available.


The tool and the website are only offered in English. You can choose to alter some of the non-editable email areas (e.g. footer and also personal privacy policy text) to one of 10 languages readily available, mostly European.

Additional Features

Spam- and Design-Testing

Spam screening isn’t available, nevertheless, there is a feature to inspect the email for mistakes (missing web links, placeholder message that hasn’t been updated, and so on). There’s additionally a device that permits you to sneak peek just how e-mails will certainly try to find details recipients, although this didn’t seem to work when we evaluated it out. ‘Inbox Preview’ by Litmus is available as an add-on solution, although at $10/month for just 5 examinations, it’s a little high.

Jump Management

of course

Soft bounces are positioned on temporary hold for 15 days, and then feel bitter. They are moved into a put on hold bounce classification if it occurs again. They have a ‘ advised for removal’ filter available to check out these, however do not eliminate them automatically.



Import/export available although it’s not as uncomplicated as it could be– you require to first enable sophisticated e-mail permissions under Account Settings.

Storage offered for images and data


All strategies feature unrestricted storage space.

Pro Features



SPF and also DKIM are sustained.

Very own Domain


Various levels of account access


The Account Owner can additionally designate duties to be either an Account Manager or a Campaign Creator.


of course

Constant Contact offer a massive quantity of assimilations as well as apps , virtually 400.

Landing Page Builder


This is only readily available via their kind contractor, and it’s really standard. Instead, we would certainly suggest these free landing page contractors.

Client Support

3.5/ 5.

There are several channels of support, including online conversation, phone support, a knowledge base and community-based assistance. However, I discovered that the conversation as well as phone assistance weren’t always offered, which was a little frustrating. When I had the ability to get hold of conversation assistance, nonetheless, I did discover them to be beneficial as well as receptive . Keep in mind that you’ll need to hire order to cancel your registration, which is rather aggravating.

Total rating.

3.6/ 5.

For a basic email device, Constant Contact ticks the majority of the boxes. The major concern here, though, is that they’re asking a premium price for a sub-premium item.

Final thought.

As Constant Contact themselves reiterate via their website, they are a device for small companies. As well as, as such, it’s worth reviewing them on these terms. As stated above, they definitely have enough of the basics covered to satisfy most small companies, and if it were as easy as that then we ‘d advise them more highly.

The issue, these days, is that there are lots of other email tools using even more than Constant Contact, as well as for a whole lot much less cash. This consists of not just features, but additionally user experience. For the amount you pay with Constant Contact, you could discover on your own making use of much more effective tools such as ActiveCampaign as well as GetResponse.

As well as with current enhancements to automations and reporting, and the addition of brand-new attributes like a internet site contractor, it does look like they’re making an initiative to improve the product. Their absence of advanced features makes it difficult to suggest them over others at this rate factor.

There you have it: the following time you see Constant Contact as the number 1 rated service anywhere around the web, I would boldly assert that there might be other interests at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has among one of the most sophisticated automation systems we’ve ever tried, as well as it can not be compared to Constant Contact’s simple method (it just includes autoresponders). They also provide robust reports as well as analysis tools. On top of that, they are even cheaper than Constant Contact.
  • Sendinblue is among the most affordable all-in-one email advertising tools on the market. It’s available in 6 languages and includes sophisticated automation choices and also a integrated CRM.
  • GetResponse is a solid option. It includes many innovative features (e.g. a webinar device), has superb automations as well as provides among the very best spam as well as layout testing tools we’ve ever used. When contrasted to GetResponse, that’s why Constant Contact drops short.

We have a thorough overview with the very best choices to Constant Contact, check it out below. You can likewise try our Smart Finder to see which newsletter service is ideal suited to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp defeats Constant Contact by far. Take a appearance at our Mailchimp vs Constant Contact comparison if you would certainly such as to get right into the details.

Can Constant Contact be used as a CRM?

Constant Contact, in partnership with SharpSpring, supplies an all-in-one CRM platform. At $399/month, you would certainly be a lot far better off taking a appearance at any of these CRMs for tiny businesses, which will be far much more budget friendly. There are also a lot of outstanding cost-free CRMs to pick from.

Just how can I terminate my Constant Contact membership?

Frustratingly, you’ll require to call Constant Contact within business hrs Eastern time in order to terminate your account. Below is the number for the US and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit e-mail advertising software program for small companies. It securely stores your customer information and also supplies a safe and secure means to manage your customers.

Constant Contact deliverability – is it any type of excellent?

Constant Contact’s deliverability prices are continually good in our bi-annual deliverability examinations.

In spite of these flashy numbers and also functions, rate of interest in Constant Contact appears to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves restate via their site, they are a tool for little companies. The problem, these days, is that there are plenty of other e-mail tools providing also much more than Constant Contact, and for a great deal less money. For the amount you pay with Constant Contact, you might find on your own utilizing a lot extra powerful tools such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever attempted, and it can not be contrasted to Constant Contact’s simplified method (it only includes autoresponders).

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