Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually been in the email advertising game considering that 1995. Throughout that time, they’ve handled to become one of the most pre-owned e-mail devices in the world, after Mailchimp.

One point I noticed is that Constant Contact is very frequently the top selection for lots of various other review websites. Normally, I am curious to see if our detailed analysis produces the same end result.

You might have looked into the Constant Contact reviews provided by individuals online, also, and also whilst they are pretty favorable, they may not offer you the whole picture. Our testimonial of Constant Contact is based upon a methodical strategy and utilizes our functional experience as well as expertise of loads of various other simple as well as innovative advertising and marketing automation tools.

What makes them special is that they’ve included several attributes for many years that few of their rivals sporting activity, such as digital item downloads, event monitoring, visit scheduling and social projects. These all include in the varied checklist of email alternatives offered, along with automations and also persisting e-newsletters.

Constant Contact boast a marketplace with around 400 applications as well as combinations that cater to also the most niche of products. Yet despite these showy numbers and also features, interest in Constant Contact seems to be on the decrease, at least according to Google Trends. Sufficient factor for us to take a closer take a look at Constant Contact’s ins & outs and also inspect if it’s still appropriate in the 21st century.
Learn listed below!

Constant Contact Summary

Constant Contact is guided in the direction of small businesses, yet their prices aren’t the most economical, specifically when you think about that their features just aren’t that progressed. Strategies begin with $9.99/ month, but this only allows for 500 customers, and also costs climb quite greatly after that.

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Constant Contact Pricing

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> Find out more about Constant Contact’s strategies in our full rates guide

Cons and also pros


Is Constant Contact the ideal e-newsletter service for you?

Advised if:

You run events:

Constant Contact is rather special in this regard, being just one of minority email marketing tools to enable you to handle occasion registrations, tickets, and also invites . Bear in mind that this feature comes with its own fees: 5.4% + $0.80 for every ticket marketed or purchase conducted.

Not recommended if:

You require advanced automation:

Surprisingly, for the premium it charges, Constant Contact does not offer one of the most innovative automations. While they do offer set off projects, autoresponders and deserted cart projects (for Shopify just), you’ll find that other much cheaper devices offer comparable levels of automation– MailerLite as well as Sendinblue.

Score details


Reduce of Use

Typically it’s simple to navigate, though a little bit dull-looking. You can reach the majority of locations within a number of clicks, though as they’ve added extra performance, some points have actually come to be a little hidden, for instance, automations.

E-newsletter Creation


The editor is fast, but light on features, specifically in the designing department. Apart from that it’s very easy to collaborate with.


of course

This is really standard, just permitting you to place easy greetings or contact details. There is no if/then/else logic offered.

Email kinds

Timeless, autoresponders, fundamental automations, reoccuring newsletters, A/B testing, event enrollments, coupons, surveys and surveys .

Choice as well as Flexibility of Template Designs

Not negative. You can also begin from scrape, and use a useful attribute called ‘Brand your e-mail’ to auto-generate a design template based on your web site’s shades and logo design.

Email Marketing Automation

It additionally generates pre-defined contact sectors based on your customers’ interactions with your online store (e.g. repeat, expired and prospective clients). Automations based on get in touch with triggers (e.g. e-mail opens, clicks) are also offered.

List Management

You can develop segments from contact activity, checklist membership, get in touch with details, tags, or ecommerce task. You can also develop a sector from your call insights and also tag calls based upon contact field requirements.

Enrollment Forms/ Opt-in & Opt-out- Process

There is beside no customization with the type, and also it simply provides a summary box, standard field alternatives (which you can not contribute to) and then a listing, or checklists, that individuals can inspect to be included in.


As you can see in our deliverability examinations, Constant Contact does not execute too badly, reaching the most preferred e-mail companies (AOL, Gmail, Yahoo, and also Outlook) most of the time.

Records as well as Analysis

In enhancement to typical open and also click reports, spam, bounce and also unsubscribe prices are also available. You additionally obtain click heat maps, and some helpful review reports such as open as well as click trends, opens by device, % of calls involved, as well as many successful subject line.


Here’s where it gets a little bit unshaven. The tool and the site are only offered in English. You can pick to transform some of the non-editable e-mail sections (e.g. footer and personal privacy plan text) to one of 10 languages offered, mainly European. Support as well as the knowledge base is readily available in 4 languages. Slightly confusing, however at least there’s some initiative to sustain multilingual individuals as well as audiences.

More Features

Spam- and also Design-Testing

Spam screening isn’t offered, nonetheless, there is a function to inspect the e-mail for errors (missing links, placeholder text that hasn’t been upgraded, and so on). There’s also a tool that enables you to preview how e-mails will try to find particular receivers, although this didn’t seem to work when we checked it out. ‘Inbox Preview’ by Litmus is available as an add-on service, although at $10/month for just 5 examinations, it’s a little steep.

Bounce Management

of course

Soft bounces are put on short-lived hold for 15 days, and then resent. They are relocated right into a put on hold bounce category if it happens once again. They have a ‘ suggested for removal’ filter offered to check out these, but do not eliminate them instantly.



Import/export available although it’s not as straightforward as it could be– you need to initially make it possible for sophisticated email permissions under Account Settings.

Storage readily available for information and also pictures


All plans include endless storage space.

Pro Features


of course

SPF and also DKIM are sustained.

Very own Domain


Various degrees of account accessibility


The Account Owner can also designate roles to be either an Account Manager or a Campaign Creator.



Constant Contact use a substantial amount of integrations and also applications , virtually 400.

Landing Page Builder

of course

This is just readily available using their type building contractor, and it’s very basic. Instead, we ‘d advise these complimentary touchdown page contractors.

Client Support

3.5/ 5.

There are several networks of assistance, including live chat, phone assistance, a knowledge base and community-based assistance. Nonetheless, I found that the chat and also phone support weren’t always offered, which was a little irritating. When I had the ability to acquire chat assistance, nevertheless, I did find them to be helpful and receptive . Keep in mind that you’ll require to call order to cancel your registration, which is pretty annoying.

Overall score.

3.6/ 5.

For a basic e-mail device, Constant Contact ticks most of the boxes. The major issue here, however, is that they’re asking a premium rate for a sub-premium item.


As Constant Contact themselves reiterate via their website, they are a device for local business. And also, thus, it’s worth reviewing them on these terms. As stated above, they certainly have enough of the basics covered to please most small companies, and if it were as straightforward as that then we ‘d suggest them much more highly.

The problem, these days, is that there are plenty of various other email devices providing a lot more than Constant Contact, and also for a whole lot less money. This includes not just features, but additionally user experience. As a matter of fact, for the amount you pay with Constant Contact, you can find yourself utilizing far more effective tools such as ActiveCampaign as well as GetResponse.

They do grab factors for their good deliverability rates, combinations (particularly social media sites integrations), and for enabling various accessibility degrees for different users. And also with recent enhancements to automations and coverage, and the enhancement of brand-new features like a website home builder, it does resemble they’re making an initiative to boost the item. Their absence of sophisticated features makes it challenging to advise them over others at this price factor. (You’ll see we do not note them as a great Mailchimp choice, either.).

So, there you have it: the next time you see Constant Contact as the number 1 rated service anywhere around the web, I would boldly assert that there may be other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has among one of the most innovative automation systems we’ve ever before tried, and also it can not be contrasted to Constant Contact’s simple approach (it just includes autoresponders). They additionally offer robust reports and also evaluation tools. On top of that, they are also less expensive than Constant Contact.
  • Sendinblue is among the cheapest all-in-one email advertising tools on the marketplace. It’s offered in 6 languages and includes sophisticated automation choices and a built-in CRM.
  • GetResponse is a strong alternative. It features several advanced features (e.g. a webinar tool), provides and has exceptional automations among the most effective spam as well as design testing devices we’ve ever before made use of. When compared to GetResponse, that’s why Constant Contact falls short.

We have a in-depth overview with the best options to Constant Contact, check it out below. You can additionally try our Smart Finder to see which newsletter service is finest matched to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp defeats Constant Contact hands down. Take a appearance at our Mailchimp vs Constant Contact contrast if you ‘d like to obtain into the details.

Can Constant Contact be used as a CRM?

Constant Contact, in partnership with SharpSpring, provides an all-in-one CRM system. However, at $399/month, you would certainly be much better off taking a look at any of these CRMs for small companies, which will be much more budget friendly. There are even lots of excellent complimentary CRMs to choose from.

How can I cancel my Constant Contact membership?

Frustratingly, you’ll require to call Constant Contact within business hrs Eastern time in order to cancel your account. Right here is the number for the United States and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate e-mail advertising and marketing software program for small companies. It securely shops your client information and supplies a secure means to handle your clients.

Constant Contact deliverability – is it any kind of good?

Constant Contact’s deliverability prices are continually good in our bi-annual deliverability tests.

Despite these flashy numbers and attributes, rate of interest in Constant Contact seems to be on the decrease, at least according to Google Trends. As Constant Contact themselves restate through their site, they are a tool for little services. The concern, these days, is that there are plenty of various other email devices offering even much more than Constant Contact, and also for a whole lot less money. For the amount you pay with Constant Contact, you could locate yourself making use of much more effective devices such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever before tried, and also it can’t be compared to Constant Contact’s simplistic strategy (it just includes autoresponders).

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