Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have remained in the e-mail marketing game given that 1995. During that time, they’ve handled to turn into one of the most previously owned e-mail tools on the planet, after Mailchimp.

One thing I noticed is that Constant Contact is very often the leading choice for numerous various other review internet sites. Normally, I am curious to see if our detailed analysis produces the very same result.

You might have checked out the Constant Contact evaluations provided by customers online, too, and also whilst they are pretty positive, they might not offer you the whole picture. Our testimonial of Constant Contact is based upon a methodical strategy and uses our sensible experience and also expertise of loads of other straightforward and innovative advertising and marketing automation devices.

What makes them special is that they’ve included a number of features over the years that few of their competitors sport, such as electronic product downloads, event monitoring, visit scheduling and social campaigns. These all contribute to the diverse list of email options available, in addition to automations as well as persisting e-newsletters.

Constant Contact boast a market with around 400 apps and also integrations that deal with also the most particular niche of products. In spite of these fancy numbers and also features, rate of interest in Constant Contact seems to be on the decline, at least according to Google Trends. Enough factor for us to take a better take a look at Constant Contact’s ins & outs and check if it’s still relevant in the 21st century.
Discover listed below!

Constant Contact Summary

Constant Contact is directed in the direction of small companies, but their prices aren’t one of the most inexpensive, particularly when you think about that their attributes just aren’t that advanced. Plans begin with $9.99/ month, but this just enables 500 customers, and costs rise rather sharply after that.

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Constant Contact Pricing

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> Find out even more concerning Constant Contact’s strategies in our total prices guide

Cons and pros


Is Constant Contact the appropriate newsletter solution for you?

Advised if:

You run events:

Constant Contact is fairly distinct hereof, being one of the few e-mail marketing devices to allow you to take care of event tickets, enrollments, and also invites . Bear in mind that this function includes its own costs: 5.4% + $0.80 for every ticket sold or transaction performed.

Not advised if:

You require sophisticated automation:

Surprisingly, for the premium it charges, Constant Contact does not offer one of the most advanced automations. While they do provide triggered campaigns, autoresponders as well as abandoned cart projects (for Shopify just), you’ll find that other more affordable devices offer similar degrees of automation– MailerLite and Sendinblue, for instance.

Rating details


Alleviate of Use

Usually it’s easy to browse, though a bit dull-looking. You can reach the majority of places within a number of clicks, though as they’ve added extra performance, some points have actually come to be a little hidden, for example, automations.

E-newsletter Creation


The editor is fast, but light on functions, specifically in the designing department. Apart from that it’s easy to collaborate with.



This is really fundamental, only allowing you to place easy introductions or call details. There is no if/then/else reasoning readily available.

Email kinds

Traditional, autoresponders, basic automations, reoccuring newsletters, A/B screening, event enrollments, promo codes, polls as well as studies .

Choice and also Flexibility of Template Designs

Not negative. You can likewise begin from scratch, as well as utilize a convenient feature called ‘Brand your email’ to auto-generate a layout based on your web site’s shades and logo.

Email Marketing Automation

It likewise produces pre-defined call sectors based on your customers’ communications with your on the internet store (e.g. repeat, expired and also potential customers). Automations based on contact triggers (e.g. e-mail opens up, clicks) are additionally available.

Checklist Management

You can develop sections from contact activity, list membership, contact details, tags, or ecommerce activity. You can likewise develop a sector from your contact insights and tag get in touches with based on contact field requirements.

Registration Forms/ Opt-in & Opt-out- Process

There is next to no customization with the form, and also it simply offers a description box, fundamental area alternatives (which you can not contribute to) and then a checklist, or listings, that people can check to be included in.


As you can see in our deliverability tests, Constant Contact does not execute as well severely, reaching the most prominent e-mail carriers (AOL, Gmail, Yahoo, as well as Outlook) most of the moment.

Records and Analysis

Along with common open as well as click reports, spam, bounce as well as unsubscribe rates are additionally offered. You likewise obtain click warm maps, as well as some valuable review reports such as open and click trends, opens up by tool, % of get in touches with engaged, and also many successful subject line. You can also contrast campaigns. Progressed tracking such as social monitoring isn’t available.


Below’s where it gets a bit hairy. The device and the website are just readily available in English. You can choose to transform a few of the non-editable email areas (e.g. footer and privacy policy text) to among 10 languages readily available, mostly European. Assistance and the data base is available in 4 languages. A little complex, but at the very least there’s some effort to sustain multilingual customers as well as audiences.

Further Features

Spam- and Design-Testing

Spam screening isn’t offered, however, there is a function to examine the email for errors ( missing out on links, placeholder message that hasn’t been updated, etc). There’s also a tool that permits you to preview just how e-mails will certainly look for details receivers, although this really did not seem to function when we examined it out. ‘Inbox Preview’ by Litmus is offered as an add-on service, although at $10/month for just 5 examinations, it’s a little high.

Jump Management

of course

Soft bounces are positioned on short-term hold for 15 days, and after that dislike. If it takes place once more, they are relocated right into a suspended bounce classification. They have actually a ‘recommended for removal’ filter readily available to see these, but don’t remove them instantly.



Import/export offered although it’s not as simple as maybe– you need to first allow innovative email authorizations under Account Settings.

Storage space offered for information and photos


All strategies come with limitless storage.

Pro Features


of course

SPF as well as DKIM are supported.

Own Domain


Different degrees of account gain access to


The Account Owner can additionally designate duties to be either an Account Manager or a Campaign Creator.


of course

Constant Contact offer a massive quantity of applications as well as assimilations , almost 400.

Landing Page Builder


This is only readily available using their type building contractor, as well as it’s really basic. Rather, we ‘d advise these totally free touchdown page builders.

Consumer Support

3.5/ 5.

There are a number of networks of assistance, including live chat, phone assistance, a expertise base as well as community-based support. I found that the chat as well as phone assistance weren’t constantly readily available, which was a little discouraging.

General ranking.

3.6/ 5.

For a basic e-mail device, Constant Contact ticks the majority of the boxes. The primary concern here, however, is that they’re asking a premium price for a sub-premium item.

Final thought.

As Constant Contact themselves reiterate with their site, they are a tool for local business. And also, therefore, it’s worth reviewing them on these terms. As discussed above, they definitely have sufficient of the essentials covered to satisfy most small businesses, and if it were as simple as that after that we would certainly recommend them extra highly.

The issue, these days, is that there are plenty of other email devices offering even more than Constant Contact, as well as for a lot less cash. This consists of not just features, however also user experience. As a matter of fact, for the amount you pay with Constant Contact, you might find yourself making use of much more powerful tools such as ActiveCampaign and also GetResponse.

And with current enhancements to automations and reporting, and the enhancement of brand-new attributes like a web site building contractor, it does look like they’re making an effort to improve the product. Their absence of sophisticated features makes it hard to recommend them over others at this price factor.

So, there you have it: the following time you see Constant Contact as the number 1 rated service anywhere around the web, I would boldly claim that there could be various other passions at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has one of the most sophisticated automation systems we’ve ever before tried, and it can’t be contrasted to Constant Contact’s simplified method (it only includes autoresponders). They likewise supply durable reports as well as analysis devices. In addition to that, they are also more affordable than Constant Contact.
  • Sendinblue is one of the most affordable all-in-one email advertising tools on the marketplace. It’s offered in 6 languages and includes sophisticated automation choices and a built-in CRM.
  • GetResponse is a strong option. It features numerous innovative attributes (e.g. a webinar tool), has exceptional automations and provides one of the best spam and also layout testing devices we’ve ever before utilized. When compared to GetResponse, that’s why Constant Contact falls short.

We have a comprehensive overview with the very best options to Constant Contact, check it out right here. You can likewise try our Smart Finder to see which newsletter service is finest suited to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp beats Constant Contact hands down. Take a look at our Mailchimp vs Constant Contact contrast if you would certainly such as to get into the information.

Can Constant Contact be utilized as a CRM?

Constant Contact, in partnership with SharpSpring, offers an all-in-one CRM system. However, at $399/month, you would certainly be far better off having a look at any one of these CRMs for small companies, which will certainly be far more budget friendly. There are even lots of excellent totally free CRMs to select from.

Just how can I terminate my Constant Contact registration?

Frustratingly, you’ll need to call Constant Contact within company hours Eastern time in order to cancel your account. Here is the number for the US and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official e-mail marketing software for small businesses. It securely shops your customer information as well as uses a secure method to handle your subscribers.

Constant Contact deliverability – is it any kind of excellent?

Constant Contact’s deliverability prices are regularly good in our bi-annual deliverability tests.

Regardless of these fancy numbers and functions, passion in Constant Contact seems to be on the decrease, at least according to Google Trends. As Constant Contact themselves repeat through their site, they are a tool for little organizations. The problem, these days, is that there are plenty of various other e-mail devices providing even more than Constant Contact, and also for a great deal less cash. For the quantity you pay with Constant Contact, you might locate on your own utilizing a lot extra effective tools such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever before attempted, and it can’t be contrasted to Constant Contact’s simple strategy (it only includes autoresponders).

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