Constant Contact - Create Email Marketing Campaigns Like a Pro

Does Constant Contact Have A Survey Tool

Constant Contact have remained in the e-mail marketing video game because 1995. Throughout that time, they’ve managed to turn into one of one of the most secondhand e-mail tools on the planet, after Mailchimp.

One point I noticed is that Constant Contact is very commonly the top option for many other review sites. Normally, I wonder to see if our detailed evaluation generates the same result.

You might have had a look at the Constant Contact evaluations provided by users online, also, as well as whilst they are rather favorable, they might not offer you the whole picture. Our evaluation of Constant Contact is based on a methodical method and also uses our functional experience and also knowledge of lots of various other easy as well as advanced advertising and marketing automation tools.

What makes them unique is that they’ve included a number of features for many years that few of their rivals sporting activity, such as electronic item downloads, occasion administration, appointment scheduling and social campaigns. These all contribute to the diverse listing of email choices available, in addition to automations as well as reoccuring e-newsletters.

Constant Contact boast a industry with around 400 apps and integrations that cater to even one of the most niche of products. In spite of these fancy numbers as well as functions, passion in Constant Contact appears to be on the decrease, at the very least according to Google Trends. If it’s still appropriate in the 21st century, Enough factor for us to take a better look at Constant Contact’s outs & ins as well as inspect.
Discover below!

Constant Contact Summary

Constant Contact is guided in the direction of local business, yet their prices aren’t one of the most affordable, especially when you take into consideration that their functions just aren’t that advanced. Plans start from $9.99/ month, yet this just allows for 500 customers, and also rates increase quite dramatically after that.

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Constant Contact Pricing

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> Find out more regarding Constant Contact’s strategies in our total prices overview

Pros as well as Cons


Is Constant Contact the appropriate e-newsletter solution for you?

Recommended if:

You run events:

Constant Contact is quite unique hereof, being among the few email advertising and marketing devices to enable you to handle event tickets, enrollments, and invitations . Remember that this attribute comes with its own charges: 5.4% + $0.80 for each ticket sold or purchase conducted.

Not advised if:

You need sophisticated automation:

Surprisingly, for the premium it bills, Constant Contact does not supply one of the most innovative automations. While they do provide triggered projects, autoresponders as well as deserted cart projects (for Shopify just), you’ll discover that other much more affordable tools supply similar degrees of automation– MailerLite and Sendinblue.

Score details


Relieve of Use

Typically it’s easy to navigate, though a little bit dull-looking. You can get to most locations within a number of clicks, though as they’ve included extra capability, some points have come to be a little covert, for example, automations.

Newsletter Creation


The editor is quick, however light on functions, especially in the designing department. In addition to that it’s very easy to work with.



This is extremely fundamental, only allowing you to place straightforward greetings or get in touch with information. There is no if/then/else logic readily available.

Email kinds

Classic, autoresponders, standard automations, reoccuring e-newsletters, A/B screening, event registrations, surveys, discount coupons and also studies .

Choice and Flexibility of Template Designs

Not bad. There are about 200 (!) design templates to pick from, with differing degrees of quality (some are respectable, while others look a little fundamental and also outdated). You can likewise go back to square one, and utilize a useful feature called ‘Brand your email’ to auto-generate a template based upon your website’s shades as well as logo design.

Email Marketing Automation

They use autoresponders as well as abandoned cart advocate Shopify as well as WooCommerce. It additionally generates pre-defined get in touch with segments based upon your clients’ interactions with your online shop (e.g. repeat, lapsed as well as prospective clients). Automations based on get in touch with triggers (e.g. email opens up, clicks) are additionally readily available. It’s worth noting that the automations aren’t one of the most adaptable, as you can’t really integrate problems and activities as you can in lots of other devices.

Listing Management

You can create segments from get in touch with activity, list membership, contact information, tags, or ecommerce task. You can also develop a segment from your call understandings as well as tag calls based upon get in touch with field standards.

Enrollment Forms/ Opt-in & Opt-out- Process

There is alongside no personalization with the type, and also it simply uses a description box, basic field alternatives (which you can not add to) and then a checklist, or checklists, that individuals can check to be included in.


As you can see in our deliverability tests, Constant Contact does not do too severely, getting to one of the most popular e-mail companies (AOL, Gmail, Yahoo, and also Outlook) the majority of the time.

Records as well as Analysis

In enhancement to typical open as well as click reports, spam, bounce as well as unsubscribe rates are additionally available. You also get click warmth maps, and some valuable summary records such as open and click trends, opens up by gadget, % of calls involved, and also a lot of effective subject line.


The tool and the website are just readily available in English. You can choose to transform some of the non-editable e-mail areas (e.g. footer as well as privacy policy message) to one of 10 languages offered, mostly European.

Additional Features

Spam- and Design-Testing

Spam testing isn’t readily available, nevertheless, there is a feature to check the email for mistakes (missing web links, placeholder text that hasn’t been upgraded, and so on). There’s likewise a device that permits you to sneak peek just how e-mails will try to find particular recipients, although this really did not seem to work when we examined it out. ‘Inbox Preview’ by Litmus is offered as an add-on service, although at $10/month for just 5 tests, it’s a little high.

Bounce Management


Soft bounces are placed on short-lived hold for 15 days, and afterwards dislike. They are moved into a suspended bounce classification if it takes place once again. They have actually a ‘ suggested for removal’ filter available to see these, yet don’t remove them instantly.


of course

Import/export readily available although it’s not as simple as it could be– you require to initially enable sophisticated email permissions under Account Settings.

Storage available for information as well as photos


All strategies include unlimited storage space.

Pro Features



SPF and also DKIM are sustained.

Own Domain


Different degrees of account gain access to


The Account Owner can also assign functions to be either an Account Manager or a Campaign Creator.


of course

Constant Contact supply a enormous amount of apps and combinations , nearly 400.

Touchdown Page Builder


This is just offered using their type builder, and also it’s very standard. Rather, we would certainly advise these complimentary touchdown web page home builders.

Client Support

3.5/ 5.

There are a number of channels of assistance, including live conversation, phone assistance, a data base and community-based assistance. I found that the chat and phone assistance weren’t constantly available, which was a little frustrating. When I was able to get hold of conversation assistance, nevertheless, I did locate them to be receptive as well as helpful . Remember that you’ll need to hire order to terminate your membership, which is rather bothersome.

Total rating.

3.6/ 5.

For a fundamental e-mail tool, Constant Contact ticks a lot of packages. The main concern here, though, is that they’re asking a premium cost for a sub-premium item.


As Constant Contact themselves repeat with their website, they are a tool for small companies. As well as, as such, it’s worth evaluating them on these terms. As stated above, they absolutely have enough of the basics covered to please most local business, and if it were as simple as that then we ‘d advise them extra very.

The issue, nowadays, is that there are a lot of various other e-mail tools providing a lot more than Constant Contact, and for a great deal much less money. This includes not only features, yet also user experience. In fact, for the amount you pay with Constant Contact, you might find yourself utilizing far more powerful devices such as ActiveCampaign as well as GetResponse.

They do grab factors for their good deliverability rates, integrations ( especially social networks combinations), as well as for enabling different gain access to levels for different customers. As well as with recent enhancements to automations and coverage, as well as the enhancement of new functions like a internet site building contractor, it does resemble they’re making an effort to enhance the product. Their lack of innovative features makes it difficult to suggest them over others at this price factor. (You’ll see we don’t detail them as a excellent Mailchimp choice, either.).

So, there you have it: the next time you see Constant Contact as the number 1 ranked solution anywhere around the internet, I would strongly claim that there might be various other passions at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has one of one of the most sophisticated automation systems we’ve ever before attempted, and also it can’t be contrasted to Constant Contact’s simple approach (it only includes autoresponders). They additionally offer robust records and also analysis tools. They are even cheaper than Constant Contact.
  • Sendinblue is one of the cheapest all-in-one e-mail advertising tools on the market. It’s readily available in 6 languages and comes with sophisticated automation options as well as a integrated CRM.
  • GetResponse is a solid alternative. It comes with numerous innovative features (e.g. a webinar tool), has superb automations as well as provides among the most effective spam and also style testing devices we’ve ever before utilized. That’s why Constant Contact fails when contrasted to GetResponse.

We have a detailed guide with the most effective choices to Constant Contact, check it out below. You can likewise check out our Smart Finder to see which newsletter service is ideal matched to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp defeats Constant Contact hands down. Take a look at our Mailchimp vs Constant Contact comparison if you ‘d like to get right into the information.

Can Constant Contact be made use of as a CRM?

Constant Contact, in collaboration with SharpSpring, offers an all-in-one CRM platform. At $399/month, you ‘d be a lot better off taking a appearance at any of these CRMs for tiny organizations, which will be far a lot more affordable. There are also a lot of superb totally free CRMs to pick from.

Just how can I terminate my Constant Contact membership?

Frustratingly, you’ll need to call Constant Contact within organization hrs Eastern time in order to cancel your account. Right here is the number for the US and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate e-mail marketing software application for local business. It safely shops your consumer data and supplies a secure method to manage your customers.

Constant Contact deliverability – is it any type of great?

Constant Contact’s deliverability prices are consistently excellent in our bi-annual deliverability tests.

In spite of these showy numbers and functions, rate of interest in Constant Contact appears to be on the decline, at least according to Google Trends. As Constant Contact themselves state with their site, they are a device for small organizations. The concern, these days, is that there are lots of various other e-mail devices using also a lot more than Constant Contact, as well as for a whole lot much less cash. For the amount you pay with Constant Contact, you could discover yourself utilizing much a lot more effective devices such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever tried, and it can’t be contrasted to Constant Contact’s simplified approach (it only features autoresponders).

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