Constant Contact - Create Email Marketing Campaigns Like a Pro

Download Email History Constant Contact

Constant Contact have remained in the e-mail advertising game since 1995. Throughout that time, they’ve managed to become one of one of the most pre-owned email tools in the world, after Mailchimp.

One thing I observed is that Constant Contact is very commonly the leading option for numerous various other testimonial web sites. Naturally, I am curious to see if our in-depth evaluation creates the same end result.

You could have had a look at the Constant Contact reviews supplied by customers online, as well, and whilst they are pretty positive, they might not give you the whole picture. Our testimonial of Constant Contact is based upon a systematic strategy and uses our functional experience as well as understanding of lots of other straightforward as well as innovative marketing automation devices.

What makes them unique is that they’ve added a number of attributes throughout the years that few of their competitors sport, such as electronic item downloads, occasion monitoring, visit scheduling as well as social campaigns. These all contribute to the varied checklist of email alternatives readily available, along with automations as well as reoccuring e-newsletters.

Constant Contact brag a marketplace with around 400 apps and also assimilations that cater to even one of the most specific niche of products. Yet regardless of these showy numbers and features, passion in Constant Contact seems to be on the decrease, at least according to Google Trends. If it’s still pertinent in the 21st century, Enough factor for us to take a better look at Constant Contact’s outs & ins as well as inspect.
Figure out below!

Constant Contact Summary

Constant Contact is directed in the direction of local business, yet their prices aren’t the most cost effective, specifically when you consider that their functions simply aren’t that advanced. Plans start from $9.99/ month, however this just allows for 500 clients, and also prices rise pretty sharply after that.

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Constant Contact Pricing

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> Find out more concerning Constant Contact’s plans in our full rates overview

Cons and pros


Is Constant Contact the ideal e-newsletter solution for you?

Recommended if:

You run events:

Constant Contact is rather distinct in this regard, being among the few email marketing tools to allow you to manage event tickets, invitations, and also enrollments . Bear in mind that this attribute comes with its very own charges: 5.4% + $0.80 for every ticket sold or transaction performed.

Not recommended if:

You require advanced automation:

Surprisingly, for the costs it charges, Constant Contact doesn’t provide the most innovative automations. While they do offer set off projects, autoresponders and also deserted cart campaigns (for Shopify just), you’ll discover that various other much more affordable devices supply comparable degrees of automation– MailerLite and Sendinblue.

Rating information


Alleviate of Use

Normally it’s very easy to browse, though a bit dull-looking. You can get to most areas within a number of clicks, though as they’ve included extra capability, some things have actually ended up being a little surprise, for instance, automations.

Newsletter Creation


The editor is quickly, however light on functions, particularly in the styling division. In addition to that it’s simple to collaborate with.


of course

This is very fundamental, only enabling you to place easy greetings or get in touch with details. There is no if/then/else reasoning available.

Email types

Classic, autoresponders, basic automations, reoccuring e-newsletters, A/B testing, occasion registrations, polls, surveys and also coupons .

Option and also Flexibility of Template Designs

Tolerable. There are about 200 (!) templates to pick from, with differing degrees of quality (some are respectable, while others look a little fundamental and also dated). You can also go back to square one, as well as use a convenient attribute called ‘Brand your email’ to auto-generate a layout based upon your website’s shades as well as logo.

Email Marketing Automation

It additionally creates pre-defined contact sectors based on your clients’ interactions with your on-line store (e.g. repeat, lapsed as well as potential consumers). Automations based on call triggers (e.g. e-mail opens, clicks) are additionally available.

Listing Management

You can create sections from get in touch with task, list membership, get in touch with information, tags, or ecommerce activity. You can additionally develop a segment from your contact insights and tag get in touches with based upon contact area requirements.

Registration Forms/ Opt-in & Opt-out- Process

There is next to no customization with the form, and also it merely supplies a summary box, standard field choices (which you can not contribute to) and afterwards a checklist, or lists, that individuals can inspect to be included in.


As you can see in our deliverability examinations, Constant Contact does not carry out too severely, reaching the most prominent e-mail carriers (AOL, Gmail, Yahoo, as well as Outlook) the majority of the moment.

Reports and also Analysis

In addition to standard open and click records, spam, bounce and also unsubscribe rates are also available. You likewise get click warm maps, and some useful introduction reports such as open and also click patterns, opens up by device, % of get in touches with involved, and the majority of effective subject line.


The site and the tool are only readily available in English. You can select to transform some of the non-editable email areas (e.g. footer and personal privacy policy message) to one of 10 languages available, mostly European.

Further Features

Spam- and Design-Testing

Spam testing isn’t available, nevertheless, there is a attribute to examine the email for mistakes ( missing out on web links, placeholder message that hasn’t been updated, and so on). There’s also a device that permits you to sneak peek just how e-mails will look for particular recipients, although this didn’t appear to work when we tested it out. ‘Inbox Preview’ by Litmus is readily available as an add-on solution, although at $10/month for simply 5 examinations, it’s a little steep.

Bounce Management


Soft bounces are placed on short-term hold for 15 days, and afterwards frown at. They are moved right into a suspended bounce category if it takes place once more. They have actually a ‘recommended for removal’ filter offered to check out these, however don’t eliminate them immediately.



Import/export offered although it’s not as uncomplicated as it could be– you require to first make it possible for innovative email permissions under Account Settings.

Storage readily available for images as well as data


All strategies feature unrestricted storage space.

Pro Features



SPF as well as DKIM are sustained.

Very own Domain


Various degrees of account accessibility


The Account Owner can likewise assign functions to be either an Account Manager or a Campaign Creator.



Constant Contact supply a massive quantity of combinations and applications , nearly 400.

Touchdown Page Builder

of course

This is only offered using their kind builder, as well as it’s extremely basic. Instead, we would certainly recommend these complimentary touchdown web page builders.

Client Support

3.5/ 5.

There are numerous channels of support, consisting of online conversation, phone assistance, a data base as well as community-based support. I found that the conversation and also phone support weren’t constantly readily available, which was a little frustrating. When I was able to get hold of conversation support, nonetheless, I did locate them to be receptive and useful . Remember that you’ll require to contact order to cancel your membership, which is quite irritating.

Total score.

3.6/ 5.

For a fundamental email tool, Constant Contact ticks the majority of packages. The primary issue below, though, is that they’re asking a costs cost for a sub-premium product.

Final thought.

As Constant Contact themselves reiterate via their site, they are a tool for small companies. As well as, thus, it’s worth examining them on these terms. As stated above, they definitely have sufficient of the essentials covered to satisfy most small businesses, and if it were as basic as that after that we would certainly recommend them more very.

The issue, these days, is that there are plenty of other e-mail tools supplying even more than Constant Contact, as well as for a lot much less money. This consists of not only features, however likewise customer experience. For the quantity you pay with Constant Contact, you might discover on your own using much a lot more powerful devices such as ActiveCampaign as well as GetResponse.

They do pick up points for their decent deliverability rates, combinations ( especially social media sites integrations), and also for allowing various access degrees for different customers. And also with current enhancements to automations and also coverage, as well as the addition of new functions like a internet site contractor, it does appear like they’re making an effort to improve the product. Yet their lack of innovative attributes makes it difficult to suggest them over others at this price point. (You’ll see we do not detail them as a great Mailchimp alternative, either.).

There you have it: the following time you see Constant Contact as the number 1 ranked service anywhere around the internet, I would boldly declare that there might be other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has among one of the most sophisticated automation systems we’ve ever tried, as well as it can’t be contrasted to Constant Contact’s simple strategy (it just features autoresponders). They also provide durable reports and evaluation tools. In addition to that, they are even cheaper than Constant Contact.
  • Sendinblue is among the most affordable all-in-one e-mail marketing devices on the marketplace. It’s readily available in 6 languages and also comes with advanced automation alternatives and a built-in CRM.
  • GetResponse is a strong option. It includes numerous sophisticated attributes (e.g. a webinar tool), has exceptional automations and also offers among the very best spam as well as style screening devices we’ve ever used. That’s why Constant Contact falls short when compared to GetResponse.

We have a comprehensive guide with the best choices to Constant Contact, check it out below. You can likewise check out our Smart Finder to see which newsletter service is best fit to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp beats Constant Contact by far. If you ‘d such as to enter the details, have a look at our Mailchimp vs Constant Contact comparison.

Can Constant Contact be made use of as a CRM?

Constant Contact, in partnership with SharpSpring, uses an all-in-one CRM system. However, at $399/month, you ‘d be much better off taking a look at any of these CRMs for small companies, which will certainly be much more cost effective. There are even a lot of exceptional cost-free CRMs to pick from.

Just how can I cancel my Constant Contact registration?

Frustratingly, you’ll need to call Constant Contact within organization hrs Eastern time in order to cancel your account. Right here is the number for the US and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit email advertising software application for small businesses. It securely stores your client data and supplies a safe and secure way to handle your clients.

Constant Contact deliverability – is it any kind of great?

Constant Contact’s deliverability rates are constantly good in our bi-annual deliverability tests.

Despite these showy numbers and functions, rate of interest in Constant Contact appears to be on the decline, at the very least according to Google Trends. As Constant Contact themselves reiterate through their site, they are a tool for tiny services. The concern, these days, is that there are lots of other e-mail devices providing even extra than Constant Contact, and also for a lot much less cash. For the amount you pay with Constant Contact, you can discover yourself making use of much more powerful tools such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever before tried, as well as it can not be compared to Constant Contact’s simplistic strategy (it only features autoresponders).

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