Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have been in the email advertising video game because 1995. During that time, they’ve taken care of to turn into one of one of the most pre-owned email devices worldwide, after Mailchimp.

One thing I discovered is that Constant Contact is very commonly the top option for many other review web sites. Normally, I am curious to see if our detailed analysis creates the same end result.

You could have had a look at the Constant Contact reviews offered by users online, as well, as well as whilst they are quite positive, they may not give you the whole picture. Our review of Constant Contact is based upon a methodical technique and uses our practical experience and knowledge of loads of various other basic and innovative marketing automation devices.

What makes them unique is that they’ve included numerous attributes for many years that few of their rivals sport, such as digital product downloads, occasion administration, consultation scheduling as well as social projects. These all contribute to the diverse checklist of e-mail alternatives readily available, in addition to automations as well as persisting e-newsletters.

Constant Contact brag a marketplace with around 400 applications and also integrations that cater to even the most specific niche of items. In spite of these flashy numbers and features, interest in Constant Contact appears to be on the decrease, at the very least according to Google Trends. Enough factor for us to take a closer check out Constant Contact’s outs & ins and also check if it’s still relevant in the 21st century.
Discover below!

Constant Contact Summary

Constant Contact is directed in the direction of small businesses, but their prices aren’t one of the most budget-friendly, specifically when you think about that their functions simply aren’t that progressed. Plans begin with $9.99/ month, however this only enables 500 clients, and also prices climb pretty greatly afterwards.

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Constant Contact Pricing

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> Find out even more about Constant Contact’s plans in our total rates overview

Cons and also pros


Is Constant Contact the ideal e-newsletter solution for you?

Suggested if:

You run occasions:

Constant Contact is rather distinct in this regard, being just one of minority e-mail advertising tools to permit you to take care of event registrations, tickets, and also invitations . Remember that this feature features its very own costs: 5.4% + $0.80 for each ticket offered or deal conducted.

Not suggested if:

You need sophisticated automation:

Remarkably, for the premium it charges, Constant Contact doesn’t supply one of the most sophisticated automations. While they do use triggered campaigns, autoresponders as well as deserted cart campaigns (for Shopify just), you’ll find that much cheaper devices offer similar degrees of automation– MailerLite as well as Sendinblue, for example.

Rating information


Relieve of Use

Normally it’s easy to navigate, though a bit dull-looking. You can reach most areas within a number of clicks, though as they’ve added a lot more functionality, some points have actually come to be a little surprise, as an example, automations.

E-newsletter Creation


The editor is quick, however light on attributes, specifically in the designing division. In addition to that it’s very easy to work with.


of course

This is very standard, just enabling you to put basic introductions or call information. There is no if/then/else logic readily available.

Email kinds

Timeless, autoresponders, standard automations, reoccuring e-newsletters, A/B screening, event registrations, promo codes, surveys and surveys .

Selection and Flexibility of Template Designs

Tolerable. There are about 200 (!) templates to pick from, with varying levels of top quality (some are good, while others look a little fundamental as well as dated). You can likewise start from scratch, and make use of a useful function called ‘Brand your e-mail’ to auto-generate a design template based on your internet site’s colors and logo.

Email Marketing Automation

They supply autoresponders and also deserted cart campaigns for Shopify and also WooCommerce. It additionally creates pre-defined call sectors based on your clients’ communications with your on the internet shop (e.g. repeat, expired as well as prospective customers). Automations based on contact triggers (e.g. e-mail opens, clicks) are likewise available. It’s worth keeping in mind that the automations aren’t the most adaptable, as you can not truly integrate problems as well as actions as you can in several other devices.

Checklist Management

You can create segments from contact task, list subscription, get in touch with information, tags, or ecommerce task. You can additionally produce a segment from your get in touch with insights and also tag get in touches with based upon call area standards.

Enrollment Forms/ Opt-in & Opt-out- Process

There is beside no modification with the form, and also it simply supplies a summary box, standard field choices (which you can’t add to) and afterwards a listing, or checklists, that people can inspect to be included in.


As you can see in our deliverability examinations, Constant Contact does not perform also badly, reaching the most popular email carriers (AOL, Gmail, Yahoo, and also Outlook) most of the moment.

Records and Analysis

In addition to basic open and click reports, spam, bounce as well as unsubscribe rates are likewise readily available. You additionally obtain click heat maps, and also some helpful introduction records such as open and click patterns, opens up by device, % of calls engaged, and also most successful subject line. You can likewise compare campaigns. Nevertheless, progressed tracking such as social monitoring isn’t readily available.


Right here’s where it gets a bit unshaven. The tool and also the website are just readily available in English. You can pick to change a few of the non-editable email sections (e.g. footer and also personal privacy plan message) to one of 10 languages available, mainly European. Assistance and also the data base is readily available in 4 languages. A little complicated, however a minimum of there’s some effort to support multilingual customers and audiences.

More Features

Spam- and also Design-Testing

Spam testing isn’t readily available, nonetheless, there is a feature to examine the e-mail for mistakes (missing links, placeholder message that hasn’t been updated, and so on). There’s likewise a device that enables you to preview exactly how emails will search for certain recipients, although this really did not seem to function when we checked it out. ‘Inbox Preview’ by Litmus is readily available as an add-on service, although at $10/month for just 5 tests, it’s a little steep.

Jump Management

of course

Soft bounces are put on temporary hold for 15 days, and after that resent. They are relocated right into a suspended bounce classification if it occurs once more. They have actually a ‘recommended for elimination’ filter readily available to check out these, but don’t eliminate them automatically.


of course

Import/export available although it’s not as straightforward as maybe– you require to initially allow advanced email consents under Account Settings.

Storage space readily available for photos as well as information


All plans include limitless storage.

Pro Features


of course

SPF and also DKIM are sustained.

Very own Domain


Various levels of account gain access to


The Account Owner can likewise designate functions to be either an Account Manager or a Campaign Creator.


of course

Constant Contact offer a substantial quantity of applications and combinations , nearly 400.

Landing Page Builder


This is only available via their form contractor, as well as it’s really fundamental. Instead, we would certainly advise these complimentary touchdown page building contractors.

Client Support

3.5/ 5.

There are a number of networks of assistance, consisting of real-time chat, phone support, a knowledge base and also community-based support. I discovered that the chat and phone support weren’t constantly offered, which was a little frustrating.

General rating.

3.6/ 5.

For a fundamental e-mail device, Constant Contact ticks most of the boxes. The primary concern right here, though, is that they’re asking a costs price for a sub-premium item.


As Constant Contact themselves repeat via their website, they are a device for small companies. As well as, therefore, it’s worth assessing them on these terms. As discussed over, they certainly have enough of the fundamentals covered to satisfy most local business, and if it were as straightforward as that after that we ‘d advise them extra highly.

The issue, these days, is that there are a lot of various other email devices supplying much more than Constant Contact, and for a great deal less cash. This consists of not only features, however also customer experience. Actually, for the amount you pay with Constant Contact, you can find yourself making use of far more powerful tools such as ActiveCampaign and also GetResponse.

And with current enhancements to automations and also reporting, and the addition of new attributes like a web site contractor, it does look like they’re making an initiative to enhance the item. Their absence of innovative features makes it hard to suggest them over others at this rate point.

There you have it: the next time you see Constant Contact as the number 1 rated service anywhere around the web, I would boldly declare that there could be other interests at play there.

Try Constant Contact currently free of charge for 30 days.

Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has one of one of the most innovative automation systems we’ve ever attempted, as well as it can not be contrasted to Constant Contact’s simplified approach (it only features autoresponders). They likewise supply robust records and analysis devices. In addition to that, they are even less costly than Constant Contact.
  • Sendinblue is just one of the cheapest all-in-one e-mail advertising and marketing devices on the market. It’s available in 6 languages and also comes with sophisticated automation options and also a built-in CRM.
  • GetResponse is a solid alternative. It comes with lots of sophisticated attributes (e.g. a webinar tool), has excellent automations and uses among the most effective spam and layout testing devices we’ve ever used. That’s why Constant Contact fails when contrasted to GetResponse.

We have a comprehensive overview with the very best choices to Constant Contact, check it out below. You can also check out our Smart Finder to see which e-newsletter service is finest fit to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp defeats Constant Contact pass on. Take a look at our Mailchimp vs Constant Contact contrast if you would certainly like to obtain right into the details.

Can Constant Contact be used as a CRM?

Constant Contact, in partnership with SharpSpring, offers an all-in-one CRM platform. At $399/month, you ‘d be a lot better off taking a appearance at any of these CRMs for little services, which will be far much more cost effective. There are also lots of outstanding totally free CRMs to pick from.

Exactly how can I cancel my Constant Contact subscription?

Frustratingly, you’ll require to call Constant Contact within service hours Eastern time in order to terminate your account. Below is the number for the United States and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official email advertising and marketing software for local business. It securely stores your consumer data and also uses a secure way to handle your customers.

Constant Contact deliverability – is it any type of excellent?

Constant Contact’s deliverability prices are constantly excellent in our bi-annual deliverability examinations.

Despite these showy numbers as well as features, passion in Constant Contact seems to be on the decrease, at least according to Google Trends. As Constant Contact themselves state via their site, they are a tool for tiny services. The concern, these days, is that there are lots of various other email devices offering also extra than Constant Contact, and for a great deal much less money. For the amount you pay with Constant Contact, you could find on your own using a lot extra effective tools such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever attempted, as well as it can not be compared to Constant Contact’s simple technique (it just features autoresponders).

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