Constant Contact - Create Email Marketing Campaigns Like a Pro

Email Gail Goodman At Constant Contact

Constant Contact have actually been in the email marketing game because 1995. During that time, they’ve handled to become one of one of the most secondhand e-mail devices on the planet, after Mailchimp.

One thing I discovered is that Constant Contact is very typically the top selection for numerous various other review sites. Normally, I wonder to see if our comprehensive evaluation creates the very same result.

You could have checked out the Constant Contact testimonials supplied by users online, also, and whilst they are rather positive, they might not provide you the whole picture. Our testimonial of Constant Contact is based upon a systematic approach as well as uses our functional experience and understanding of lots of various other easy and also advanced advertising and marketing automation devices.

What makes them special is that they’ve added several features throughout the years that few of their rivals sporting activity, such as electronic product downloads, occasion monitoring, appointment scheduling and also social campaigns. These all include in the varied listing of email alternatives available, along with automations as well as reoccuring e-newsletters.

Constant Contact brag a market with around 400 applications as well as integrations that cater to also one of the most niche of items. Regardless of these flashy numbers and attributes, passion in Constant Contact appears to be on the decline, at least according to Google Trends. If it’s still relevant in the 21st century, Enough factor for us to take a better look at Constant Contact’s ins & outs and also check.
Discover below!

Constant Contact Summary

Constant Contact is routed in the direction of local business, but their costs aren’t one of the most inexpensive, particularly when you take into consideration that their functions just aren’t that progressed. Strategies start from $9.99/ month, yet this just enables 500 clients, and rates increase quite dramatically afterwards.

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Constant Contact Pricing

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> Find out even more concerning Constant Contact’s plans in our total pricing guide

Cons and pros


Is Constant Contact the right e-newsletter service for you?

Suggested if:

You run occasions:

Constant Contact is fairly unique hereof, being one of the few e-mail advertising devices to permit you to manage event invites, tickets, as well as registrations . Keep in mind that this feature features its own charges: 5.4% + $0.80 for each ticket marketed or purchase carried out.

Not suggested if:

You need sophisticated automation:

Surprisingly, for the premium it bills, Constant Contact doesn’t supply the most advanced automations. While they do use set off campaigns, autoresponders and deserted cart projects (for Shopify just), you’ll locate that other much cheaper devices offer similar levels of automation– MailerLite as well as Sendinblue, for example.

Rating details


Relieve of Use

Normally it’s easy to browse, though a bit dull-looking. You can get to the majority of areas within a number of clicks, though as they’ve added extra capability, some points have ended up being a little surprise, for example, automations.

Newsletter Creation


The editor is quickly, but light on functions, specifically in the designing division. Aside from that it’s very easy to work with.



This is extremely fundamental, only permitting you to insert basic introductions or call information. There is no if/then/else logic offered.

Email kinds

Traditional, autoresponders, fundamental automations, reoccuring newsletters, A/B testing, occasion registrations, polls, promo codes and surveys .

Option and also Flexibility of Template Designs

Not poor. You can also start from scratch, and also use a convenient feature called ‘Brand your e-mail’ to auto-generate a design template based on your internet site’s colors as well as logo.

Email Marketing Automation

They provide autoresponders and also deserted cart campaigns for Shopify and also WooCommerce. It additionally produces pre-defined call sections based on your customers’ interactions with your on-line shop (e.g. repeat, expired as well as potential consumers). Automations based upon get in touch with triggers (e.g. email opens up, clicks) are also available. It’s worth keeping in mind that the automations aren’t one of the most flexible, as you can’t truly combine problems and also actions as you can in numerous other tools.

Checklist Management

You can develop segments from call activity, listing subscription, get in touch with information, tags, or ecommerce activity. You can additionally develop a segment from your get in touch with insights and tag contacts based on call field standards.

Registration Forms/ Opt-in & Opt-out- Process

There is next to no customization with the form, as well as it simply uses a description box, fundamental field options (which you can’t contribute to) and afterwards a list, or checklists, that people can check to be included in.


As you can see in our deliverability examinations, Constant Contact does not execute as well severely, getting to one of the most popular email service providers (AOL, Gmail, Yahoo, and Outlook) most of the time.

Records and also Analysis

Along with basic open as well as click reports, spam, bounce and unsubscribe prices are also available. You also obtain click warm maps, and some valuable introduction reports such as open and click trends, opens up by device, % of contacts involved, as well as many successful subject line. You can likewise contrast projects. Nevertheless, progressed tracking such as social tracking isn’t offered.


The tool as well as the site are just readily available in English. You can choose to change some of the non-editable email sections (e.g. footer and personal privacy plan text) to one of 10 languages offered, primarily European.

More Features

Spam- and Design-Testing

Spam testing isn’t readily available, however, there is a function to examine the e-mail for errors ( missing out on web links, placeholder message that hasn’t been updated, etc). There’s also a device that enables you to sneak peek how e-mails will certainly try to find details receivers, although this really did not appear to work when we examined it out. ‘Inbox Preview’ by Litmus is readily available as an add-on service, although at $10/month for simply 5 examinations, it’s a little steep.

Bounce Management


Soft bounces are put on short-lived hold for 15 days, and then frown at. They are moved right into a put on hold bounce group if it takes place once again. They have actually a ‘ advised for elimination’ filter offered to view these, yet don’t remove them immediately.


of course

Import/export offered although it’s not as straightforward as it could be– you need to initially enable innovative e-mail consents under Account Settings.

Storage space offered for photos as well as information


All strategies feature unlimited storage space.

Pro Features



SPF as well as DKIM are sustained.

Very own Domain


Different levels of account gain access to


The Account Owner can additionally assign duties to be either an Account Manager or a Campaign Creator.



Constant Contact provide a enormous amount of apps and integrations , almost 400.

Touchdown Page Builder


This is only readily available via their form contractor, and it’s very basic. Rather, we ‘d suggest these complimentary touchdown page building contractors.

Client Support

3.5/ 5.

There are numerous channels of assistance, including real-time chat, phone support, a data base and community-based support. Nevertheless, I discovered that the conversation and also phone assistance weren’t constantly available, which was a little discouraging. When I had the ability to acquire conversation support, nevertheless, I did find them to be helpful as well as responsive . Keep in mind that you’ll require to employ order to terminate your membership, which is pretty irritating.

Total rating.

3.6/ 5.

For a basic e-mail tool, Constant Contact ticks most of the boxes. The main problem below, though, is that they’re asking a premium price for a sub-premium product.


As Constant Contact themselves state through their site, they are a tool for local business. And, therefore, it’s worth assessing them on these terms. As pointed out over, they most definitely have sufficient of the fundamentals covered to satisfy most local business, and also if it were as straightforward as that then we ‘d recommend them much more highly.

The concern, nowadays, is that there are a lot of other email devices providing even more than Constant Contact, and also for a whole lot much less money. This includes not only features, yet likewise customer experience. Actually, for the quantity you pay with Constant Contact, you can find yourself using much more effective tools such as ActiveCampaign as well as GetResponse.

As well as with current improvements to automations and also coverage, and also the enhancement of brand-new functions like a web site contractor, it does look like they’re making an initiative to boost the product. Their absence of sophisticated functions makes it difficult to recommend them over others at this cost factor.

So, there you have it: the next time you see Constant Contact as the number 1 ranked solution anywhere around the internet, I would boldly assert that there could be various other passions at play there.

Try Constant Contact now free of cost for 30 days.

Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has among the most advanced automation systems we’ve ever tried, and it can not be contrasted to Constant Contact’s simple technique (it only features autoresponders). They additionally use durable records and evaluation devices. They are also more affordable than Constant Contact.
  • Sendinblue is just one of the most inexpensive all-in-one e-mail advertising tools on the marketplace. It’s available in 6 languages and comes with sophisticated automation choices and also a integrated CRM.
  • GetResponse is a strong alternative. It features several sophisticated attributes (e.g. a webinar device), has superb automations as well as uses among the best spam and design screening tools we’ve ever before utilized. When contrasted to GetResponse, that’s why Constant Contact falls short.

We have a comprehensive guide with the best alternatives to Constant Contact, check it out below. You can additionally experiment with our Smart Finder to see which e-newsletter service is finest fit to you.

Frequently Asked Questions.

Is Constant Contact far better than Mailchimp?

Mailchimp defeats Constant Contact by far. Take a appearance at our Mailchimp vs Constant Contact contrast if you ‘d like to obtain right into the details.

Can Constant Contact be used as a CRM?

Constant Contact, in partnership with SharpSpring, uses an all-in-one CRM system. However, at $399/month, you would certainly be far better off having a look at any one of these CRMs for small businesses, which will certainly be much more economical. There are even a lot of superb complimentary CRMs to pick from.

Exactly how can I cancel my Constant Contact subscription?

Frustratingly, you’ll need to call Constant Contact within organization hrs Eastern time in order to cancel your account. Below is the number for the US and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official e-mail advertising and marketing software for small businesses. It securely shops your client data as well as provides a safe and secure means to manage your subscribers.

Constant Contact deliverability – is it any good?

Constant Contact’s deliverability prices are continually excellent in our bi-annual deliverability tests.

In spite of these showy numbers as well as functions, rate of interest in Constant Contact appears to be on the decrease, at the very least according to Google Trends. As Constant Contact themselves state via their site, they are a tool for little companies. The concern, these days, is that there are plenty of other e-mail devices using also extra than Constant Contact, as well as for a great deal much less money. For the quantity you pay with Constant Contact, you can discover on your own utilizing much more effective devices such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most sophisticated automation systems we’ve ever before attempted, and it can not be contrasted to Constant Contact’s simple strategy (it only features autoresponders).

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