Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually been in the e-mail advertising and marketing video game considering that 1995. Throughout that time, they’ve managed to become one of the most previously owned email tools on the planet, after Mailchimp.

Something I noticed is that Constant Contact is very typically the top choice for numerous various other testimonial websites. Normally, I am curious to see if our thorough evaluation creates the exact same end result.

You might have had a look at the Constant Contact evaluations used by individuals online, also, as well as whilst they are pretty positive, they might not give you the whole picture. Our review of Constant Contact is based on a methodical approach and also utilizes our functional experience and understanding of loads of various other simple as well as sophisticated advertising and marketing automation tools.

What makes them special is that they’ve included numerous attributes for many years that few of their rivals sport, such as electronic item downloads, event management, visit scheduling as well as social campaigns. These all add to the diverse checklist of email options available, along with automations as well as reoccuring e-newsletters.

Constant Contact brag a marketplace with around 400 applications as well as assimilations that cater to even the most niche of products. Yet despite these flashy numbers and also features, interest in Constant Contact appears to be on the decrease, a minimum of according to Google Trends. Sufficient reason for us to take a better check out Constant Contact’s outs & ins and also check if it’s still relevant in the 21st century.
Figure out listed below!

Constant Contact Summary

Constant Contact is routed in the direction of small businesses, yet their costs aren’t one of the most budget-friendly, specifically when you take into consideration that their functions just aren’t that progressed. Plans start from $9.99/ month, but this only enables 500 subscribers, and rates increase rather dramatically afterwards.

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Constant Contact Pricing

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> Find out even more about Constant Contact’s plans in our full pricing guide

Cons as well as pros


Is Constant Contact the appropriate e-newsletter solution for you?

Recommended if:

You run occasions:

Constant Contact is fairly special in this regard, being just one of minority e-mail advertising and marketing devices to allow you to manage event enrollments, invites, and also tickets . Keep in mind that this feature features its own fees: 5.4% + $0.80 for each and every ticket marketed or deal conducted.

Not recommended if:

You need innovative automation:

Remarkably, for the costs it bills, Constant Contact doesn’t provide one of the most sophisticated automations. While they do offer triggered projects, autoresponders as well as abandoned cart projects (for Shopify only), you’ll find that other more affordable tools provide comparable degrees of automation– MailerLite as well as Sendinblue, as an example.

Ranking information


Alleviate of Use

Typically it’s simple to navigate, though a bit dull-looking. You can get to a lot of locations within a number of clicks, though as they’ve added a lot more functionality, some things have come to be a little covert, for instance, automations.

Newsletter Creation


The editor is quick, yet light on features, specifically in the styling division. Besides that it’s very easy to collaborate with.



This is extremely basic, only allowing you to put straightforward greetings or get in touch with details. There is no if/then/else reasoning available.

Email kinds

Classic, autoresponders, basic automations, recurring newsletters, A/B screening, event enrollments, studies, discount coupons and also surveys .

Choice and Flexibility of Template Designs

Not bad. You can also start from scrape, and also make use of a helpful attribute called ‘Brand your e-mail’ to auto-generate a theme based on your website’s colors and logo design.

Email Marketing Automation

It likewise generates pre-defined contact sectors based on your clients’ communications with your online store (e.g. repeat, lapsed and prospective clients). Automations based on contact triggers (e.g. e-mail opens up, clicks) are likewise offered.

List Management

You can produce segments from get in touch with task, list subscription, contact details, tags, or ecommerce task. You can also develop a section from your call insights and also tag get in touches with based upon call area standards.

Enrollment Forms/ Opt-in & Opt-out- Process

There is beside no customization with the kind, as well as it just provides a summary box, fundamental field choices (which you can’t include in) and after that a listing, or listings, that people can check to be included in.


As you can see in our deliverability tests, Constant Contact does not execute too terribly, reaching the most preferred email companies (AOL, Gmail, Yahoo, and also Outlook) the majority of the time.

Records and Analysis

In enhancement to basic open and also click reports, spam, bounce and unsubscribe rates are additionally offered. You also obtain click warmth maps, and some useful introduction reports such as open as well as click patterns, opens up by device, % of calls engaged, and the majority of successful subject line.


Right here’s where it gets a little bit hirsute. The device and also the website are only readily available in English. You can pick to transform a few of the non-editable e-mail sections (e.g. footer and personal privacy policy text) to one of 10 languages available, mostly European. Support as well as the knowledge base is readily available in 4 languages. Slightly complicated, yet a minimum of there’s some effort to sustain multilingual customers and target markets.

Further Features

Spam- as well as Design-Testing

Spam screening isn’t readily available, however, there is a function to inspect the email for mistakes (missing links, placeholder message that hasn’t been updated, etc). There’s also a tool that allows you to sneak peek how emails will try to find certain recipients, although this really did not appear to function when we tested it out. ‘Inbox Preview’ by Litmus is available as an add-on solution, although at $10/month for just 5 tests, it’s a little high.

Bounce Management


Soft bounces are positioned on momentary hold for 15 days, and afterwards dislike. They are relocated right into a put on hold bounce category if it happens again. They have actually a ‘ advised for removal’ filter readily available to check out these, but don’t remove them instantly.



Import/export readily available although it’s not as straightforward as maybe– you need to first make it possible for sophisticated email permissions under Account Settings.

Storage space available for information and also images


All plans include limitless storage space.

Pro Features



SPF and also DKIM are sustained.

Own Domain


Various degrees of account gain access to


The Account Owner can likewise assign duties to be either an Account Manager or a Campaign Creator.


of course

Constant Contact supply a substantial quantity of combinations and also apps , practically 400.

Touchdown Page Builder

of course

This is only offered through their kind contractor, and also it’s extremely fundamental. Instead, we would certainly advise these free touchdown page home builders.

Consumer Support

3.5/ 5.

There are numerous networks of assistance, consisting of live conversation, phone assistance, a data base as well as community-based assistance. Nevertheless, I located that the conversation and phone support weren’t always available, which was a little aggravating. When I had the ability to acquire conversation assistance, however, I did discover them to be useful as well as responsive . Keep in mind that you’ll need to employ order to cancel your subscription, which is pretty frustrating.

Total score.

3.6/ 5.

For a basic email tool, Constant Contact ticks a lot of the boxes. The major problem here, though, is that they’re asking a premium rate for a sub-premium product.

Final thought.

As Constant Contact themselves reiterate via their site, they are a tool for small businesses. And also, thus, it’s worth assessing them on these terms. As discussed over, they certainly have enough of the fundamentals covered to please most small companies, and also if it were as straightforward as that then we would certainly suggest them much more very.

The issue, nowadays, is that there are plenty of other e-mail tools providing a lot more than Constant Contact, as well as for a great deal much less money. This consists of not only includes, but also customer experience. For the quantity you pay with Constant Contact, you could find yourself using much more powerful tools such as ActiveCampaign as well as GetResponse.

And with recent enhancements to automations and also coverage, as well as the addition of brand-new attributes like a website building contractor, it does look like they’re making an effort to boost the product. Their absence of innovative functions makes it tough to recommend them over others at this price factor.

So, there you have it: the next time you see Constant Contact as the number 1 ranked solution anywhere around the internet, I would strongly assert that there might be other interests at play there.

Try Constant Contact now absolutely free for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue evaluation.


# 2.



# 3.

  • ActiveCampaign has one of the most innovative automation systems we’ve ever tried, and also it can’t be contrasted to Constant Contact’s simplified technique (it just features autoresponders). They additionally use durable records as well as analysis devices. They are also less expensive than Constant Contact.
  • Sendinblue is one of the cheapest all-in-one email advertising tools on the market. It’s available in 6 languages and also features sophisticated automation options and also a integrated CRM.
  • GetResponse is a solid option. It includes numerous sophisticated attributes (e.g. a webinar tool), has outstanding automations as well as provides among the very best spam and also layout screening tools we’ve ever used. When contrasted to GetResponse, that’s why Constant Contact drops short.

We have a comprehensive overview with the best alternatives to Constant Contact, check it out here. You can also try out our Smart Finder to see which e-newsletter solution is best fit to you.

Frequently Asked Questions.

Is Constant Contact much better than Mailchimp?

Mailchimp defeats Constant Contact pass on. If you ‘d such as to enter the information, have a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be used as a CRM?

Constant Contact, in partnership with SharpSpring, supplies an all-in-one CRM platform. At $399/month, you would certainly be much better off taking a look at any of these CRMs for tiny services, which will certainly be much much more affordable. There are also a lot of exceptional totally free CRMs to select from.

Exactly how can I terminate my Constant Contact membership?

Frustratingly, you’ll require to call Constant Contact within company hrs Eastern time in order to terminate your account. Here is the number for the United States and also Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate e-mail advertising and marketing software application for small businesses. It securely shops your customer information as well as offers a safe and secure way to manage your customers.

Constant Contact deliverability – is it any type of great?

Constant Contact’s deliverability prices are consistently good in our bi-annual deliverability tests.

Regardless of these showy numbers and features, interest in Constant Contact appears to be on the decrease, at least according to Google Trends. As Constant Contact themselves reiterate with their website, they are a device for little organizations. The issue, these days, is that there are lots of other email devices providing also a lot more than Constant Contact, as well as for a whole lot less money. For the amount you pay with Constant Contact, you could discover on your own making use of a lot more powerful devices such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever tried, and it can’t be contrasted to Constant Contact’s simplistic strategy (it only includes autoresponders).

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