Constant Contact - Create Email Marketing Campaigns Like a Pro

Error 101 Constant Contact

Constant Contact have remained in the email advertising and marketing video game because 1995. During that time, they’ve taken care of to turn into one of the most previously owned email tools on the planet, after Mailchimp.

Something I saw is that Constant Contact is really often the top selection for lots of various other review sites. Normally, I wonder to see if our in-depth evaluation creates the very same end result.

You may have had a look at the Constant Contact testimonials used by individuals online, too, and whilst they are quite positive, they might not offer you the whole picture. Our testimonial of Constant Contact is based on a systematic approach as well as uses our useful experience and knowledge of dozens of various other easy as well as advanced advertising automation tools.

What makes them special is that they’ve added a number of features for many years that few of their rivals sporting activity, such as electronic product downloads, occasion administration, visit organizing and also social campaigns. These all add to the diverse checklist of email choices readily available, along with automations and also recurring newsletters.

Constant Contact brag a market with around 400 apps as well as assimilations that cater to even one of the most specific niche of items. In spite of these showy numbers and attributes, rate of interest in Constant Contact appears to be on the decrease, at least according to Google Trends. Enough reason for us to take a closer take a look at Constant Contact’s ins & outs as well as examine if it’s still pertinent in the 21st century.
Discover listed below!

Constant Contact Summary

Constant Contact is guided in the direction of local business, however their rates aren’t one of the most budget friendly, particularly when you think about that their features simply aren’t that advanced. Plans start from $9.99/ month, yet this only enables 500 customers, and also rates rise rather greatly afterwards.

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Constant Contact Pricing

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> Find out more about Constant Contact’s strategies in our complete rates overview

Cons and also pros


Is Constant Contact the ideal newsletter service for you?

Advised if:

You run occasions:

Constant Contact is quite distinct hereof, being just one of the few e-mail marketing devices to enable you to handle occasion registrations, invites, and tickets . Bear in mind that this attribute includes its own costs: 5.4% + $0.80 for each ticket marketed or deal performed.

Not suggested if:

You require sophisticated automation:

Surprisingly, for the premium it bills, Constant Contact doesn’t supply the most innovative automations. While they do use set off projects, autoresponders and abandoned cart projects (for Shopify just), you’ll locate that more affordable tools provide similar degrees of automation– MailerLite and also Sendinblue, for example.

Rating information


Reduce of Use

Typically it’s easy to navigate, though a bit dull-looking. You can get to the majority of areas within a number of clicks, though as they’ve added a lot more capability, some points have actually become a little surprise, for example, automations.

Newsletter Creation


The editor is fast, yet light on attributes, especially in the styling department. Besides that it’s very easy to work with.



This is extremely basic, just allowing you to insert basic greetings or get in touch with information. There is no if/then/else logic available.

Email types

Classic, autoresponders, standard automations, recurring e-newsletters, A/B screening, occasion enrollments, promo codes, surveys and also surveys .

Selection as well as Flexibility of Template Designs

Not bad. You can additionally begin from scrape, and make use of a handy attribute called ‘Brand your email’ to auto-generate a design template based on your web site’s shades and also logo.

Email Marketing Automation

It additionally creates pre-defined contact sectors based on your clients’ interactions with your online shop (e.g. repeat, lapsed and prospective clients). Automations based on contact triggers (e.g. e-mail opens, clicks) are also available.

Listing Management

You can create sections from contact task, listing membership, get in touch with details, tags, or ecommerce task. You can likewise create a section from your get in touch with insights and also tag contacts based upon get in touch with field requirements.

Enrollment Forms/ Opt-in & Opt-out- Process

There is next to no customization with the type, and also it just provides a description box, fundamental area options (which you can not include in) and after that a listing, or lists, that individuals can examine to be contributed to.


As you can see in our deliverability examinations, Constant Contact does not do as well severely, reaching the most preferred email providers (AOL, Gmail, Yahoo, and Outlook) most of the moment.

Reports and also Analysis

In addition to typical open and also click records, spam, bounce and unsubscribe prices are likewise available. You likewise get click warmth maps, as well as some useful overview reports such as open and click patterns, opens up by tool, % of get in touches with involved, and many successful subject line. You can also compare campaigns. Nevertheless, progressed tracking such as social monitoring isn’t readily available.


Here’s where it gets a bit unshaven. The website as well as the device are only offered in English. You can choose to transform several of the non-editable email areas (e.g. footer as well as personal privacy policy text) to among 10 languages available, mostly European. Support as well as the knowledge base is readily available in 4 languages. Slightly complicated, yet a minimum of there’s some effort to support multilingual customers and audiences.

Further Features

Spam- and also Design-Testing

Spam screening isn’t available, nonetheless, there is a feature to check the email for errors (missing web links, placeholder message that hasn’t been upgraded, and so on). There’s likewise a device that enables you to preview how e-mails will seek specific receivers, although this really did not appear to function when we checked it out. ‘Inbox Preview’ by Litmus is offered as an add-on solution, although at $10/month for just 5 tests, it’s a little steep.

Bounce Management

of course

Soft bounces are placed on temporary hold for 15 days, and after that frown at. If it takes place again, they are relocated right into a suspended bounce classification. They have a ‘ advised for removal’ filter readily available to see these, however don’t eliminate them instantly.



Import/export readily available although it’s not as straightforward as maybe– you need to first make it possible for sophisticated e-mail permissions under Account Settings.

Storage readily available for information as well as images


All plans feature endless storage space.

Pro Features



SPF and also DKIM are supported.

Very own Domain


Various levels of account accessibility


The Account Owner can also designate roles to be either an Account Manager or a Campaign Creator.



Constant Contact supply a huge amount of integrations and applications , almost 400.

Touchdown Page Builder

of course

This is only readily available using their form home builder, as well as it’s really fundamental. Rather, we ‘d suggest these totally free landing web page building contractors.

Client Support

3.5/ 5.

There are a number of channels of assistance, including online conversation, phone assistance, a knowledge base and community-based assistance. I found that the conversation as well as phone assistance weren’t constantly available, which was a little frustrating. When I was able to get hold of chat support, nevertheless, I did discover them to be valuable and responsive . Bear in mind that you’ll need to employ order to terminate your subscription, which is pretty irritating.

Overall ranking.

3.6/ 5.

For a basic e-mail device, Constant Contact ticks a lot of packages. The primary problem right here, though, is that they’re asking a premium cost for a sub-premium item.


As Constant Contact themselves repeat through their site, they are a device for small businesses. And also, therefore, it’s worth examining them on these terms. As discussed over, they certainly have sufficient of the fundamentals covered to please most small businesses, and if it were as straightforward as that after that we ‘d suggest them extra highly.

The issue, nowadays, is that there are a lot of various other email tools using even more than Constant Contact, and for a great deal much less cash. This includes not only includes, yet likewise customer experience. For the amount you pay with Constant Contact, you can discover on your own using a lot extra powerful tools such as ActiveCampaign and also GetResponse.

And also with current improvements to automations and reporting, and the addition of brand-new functions like a internet site contractor, it does look like they’re making an initiative to boost the item. Their absence of innovative attributes makes it challenging to recommend them over others at this price point.

So, there you have it: the next time you see Constant Contact as the number 1 rated service anywhere around the internet, I would frankly declare that there may be other rate of interests at play there.

Try Constant Contact currently absolutely free for 30 days.

Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has among the most sophisticated automation systems we’ve ever tried, and it can not be contrasted to Constant Contact’s simplistic approach (it only features autoresponders). They also offer durable reports and also analysis devices. In addition to that, they are also cheaper than Constant Contact.
  • Sendinblue is one of the most affordable all-in-one email advertising and marketing devices on the marketplace. It’s offered in 6 languages and also includes innovative automation choices as well as a built-in CRM.
  • GetResponse is a strong option. It includes several sophisticated attributes (e.g. a webinar device), has outstanding automations as well as offers one of the best spam as well as design screening tools we’ve ever before made use of. When contrasted to GetResponse, that’s why Constant Contact drops short.

We have a comprehensive guide with the best choices to Constant Contact, check it out here. You can also try out our Smart Finder to see which newsletter service is finest fit to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp beats Constant Contact pass on. If you would certainly such as to get involved in the information, take a look at our Mailchimp vs Constant Contact contrast.

Can Constant Contact be used as a CRM?

Constant Contact, in partnership with SharpSpring, supplies an all-in-one CRM platform. At $399/month, you would certainly be a lot far better off taking a look at any of these CRMs for tiny services, which will be far extra budget-friendly. There are even lots of exceptional complimentary CRMs to select from.

Just how can I cancel my Constant Contact membership?

Frustratingly, you’ll need to call Constant Contact within company hrs Eastern time in order to cancel your account. Here is the number for the United States as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a official email marketing software for local business. It safely stores your consumer data as well as supplies a protected method to handle your subscribers.

Constant Contact deliverability – is it any type of great?

Constant Contact’s deliverability prices are constantly great in our bi-annual deliverability tests.

Regardless of these showy numbers and attributes, passion in Constant Contact appears to be on the decline, at the very least according to Google Trends. As Constant Contact themselves restate via their website, they are a device for little organizations. The concern, these days, is that there are lots of various other e-mail tools providing also much more than Constant Contact, and also for a whole lot much less money. For the quantity you pay with Constant Contact, you could discover yourself utilizing much a lot more effective tools such as ActiveCampaign and also GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever before attempted, as well as it can’t be contrasted to Constant Contact’s simplified approach (it only features autoresponders).

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