Constant Contact - Create Email Marketing Campaigns Like a Pro

Event And Constant Contact

Constant Contact have remained in the e-mail advertising game given that 1995. During that time, they’ve managed to turn into one of the most previously owned email devices worldwide, after Mailchimp.

One point I saw is that Constant Contact is very frequently the leading selection for many various other review web sites. Normally, I am curious to see if our in-depth analysis creates the same result.

You might have taken a look at the Constant Contact reviews used by customers online, too, and also whilst they are quite positive, they may not give you the whole picture. Our evaluation of Constant Contact is based on a methodical approach and also utilizes our practical experience and knowledge of dozens of various other easy and innovative marketing automation tools.

What makes them unique is that they’ve added a number of attributes throughout the years that few of their rivals sporting activity, such as electronic product downloads, event administration, visit organizing and also social projects. These all add to the diverse list of email choices offered, in addition to automations as well as repeating e-newsletters.

Constant Contact brag a industry with around 400 applications as well as assimilations that accommodate also one of the most niche of products. Despite these showy numbers and also functions, rate of interest in Constant Contact seems to be on the decrease, at least according to Google Trends. Enough reason for us to take a better look at Constant Contact’s ins & outs as well as examine if it’s still pertinent in the 21st century.
Discover listed below!

Constant Contact Summary

Constant Contact is guided towards local business, yet their costs aren’t the most affordable, especially when you take into consideration that their features just aren’t that progressed. Strategies start from $9.99/ month, yet this only allows for 500 customers, and also rates rise rather greatly after that.

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Constant Contact Pricing

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Pros as well as Cons


Is Constant Contact the ideal e-newsletter solution for you?

Advised if:

You run occasions:

Constant Contact is fairly special hereof, being one of minority e-mail advertising and marketing tools to enable you to handle occasion invitations, registrations, as well as tickets . Keep in mind that this function includes its own charges: 5.4% + $0.80 for each and every ticket marketed or deal conducted.

Not suggested if:

You require advanced automation:

Remarkably, for the costs it charges, Constant Contact doesn’t supply one of the most innovative automations. While they do provide activated projects, autoresponders and deserted cart projects (for Shopify just), you’ll locate that various other much more affordable tools provide similar levels of automation– MailerLite and Sendinblue.

Ranking details


Relieve of Use

Usually it’s simple to navigate, though a bit dull-looking. You can reach a lot of places within a number of clicks, though as they’ve added extra capability, some points have come to be a little covert, for example, automations.

Newsletter Creation


The editor is quick, however light on features, especially in the designing division. Aside from that it’s simple to work with.



This is extremely standard, just enabling you to put basic introductions or get in touch with details. There is no if/then/else reasoning readily available.

Email kinds

Classic, autoresponders, standard automations, persisting e-newsletters, A/B testing, event enrollments, coupons, surveys and surveys .

Selection and also Flexibility of Template Designs

Tolerable. There are around 200 (!) templates to select from, with varying degrees of quality (some are good, while others look a little basic and dated). You can also start from scratch, as well as make use of a convenient feature called ‘Brand your email’ to auto-generate a template based upon your website’s shades as well as logo design.

Email Marketing Automation

It additionally produces pre-defined call sectors based on your consumers’ interactions with your online shop (e.g. repeat, expired as well as prospective clients). Automations based on contact triggers (e.g. e-mail opens, clicks) are likewise available.

List Management

You can develop sectors from get in touch with activity, checklist membership, get in touch with information, tags, or ecommerce activity. You can likewise develop a section from your get in touch with understandings and tag calls based on get in touch with field standards.

Registration Forms/ Opt-in & Opt-out- Process

There is next to no customization with the form, and also it simply offers a description box, fundamental area alternatives (which you can not include in) and afterwards a list, or listings, that individuals can inspect to be contributed to.


As you can see in our deliverability examinations, Constant Contact does not perform as well terribly, reaching one of the most preferred e-mail providers (AOL, Gmail, Yahoo, and also Outlook) the majority of the moment.

Records as well as Analysis

In enhancement to common open as well as click reports, spam, bounce and also unsubscribe rates are additionally available. You also get click warm maps, as well as some useful summary reports such as open and click patterns, opens by device, % of get in touches with involved, and the majority of successful subject line.


Below’s where it gets a bit hairy. The site as well as the device are only offered in English. You can pick to change several of the non-editable email sections (e.g. footer and also personal privacy plan message) to one of 10 languages offered, mainly European. Assistance and also the knowledge base is available in 4 languages. Somewhat confusing, but at least there’s some initiative to sustain multilingual users as well as audiences.

Additional Features

Spam- and also Design-Testing

Spam screening isn’t offered, however, there is a function to inspect the e-mail for mistakes (missing web links, placeholder text that hasn’t been updated, and so on). There’s also a device that enables you to preview how emails will try to find certain recipients, although this didn’t appear to function when we evaluated it out. ‘Inbox Preview’ by Litmus is readily available as an add-on solution, although at $10/month for simply 5 examinations, it’s a little steep.

Bounce Management


Soft bounces are put on short-lived hold for 15 days, and afterwards dislike. If it takes place once more, they are relocated right into a suspended bounce classification. They have a ‘ advised for removal’ filter offered to see these, but do not remove them instantly.



Import/export readily available although it’s not as straightforward as maybe– you need to first enable sophisticated email approvals under Account Settings.

Storage space readily available for data and also pictures


All plans include unlimited storage space.

Pro Features



SPF and DKIM are sustained.

Very own Domain


Different degrees of account access

of course

The Account Owner can additionally appoint roles to be either an Account Manager or a Campaign Creator.



Constant Contact use a substantial amount of applications as well as integrations , virtually 400.

Landing Page Builder

of course

This is just available via their kind contractor, and it’s extremely fundamental. Instead, we ‘d suggest these totally free landing page home builders.

Customer Support

3.5/ 5.

There are numerous networks of assistance, consisting of live chat, phone support, a data base and also community-based support. Nevertheless, I discovered that the chat as well as phone support weren’t always offered, which was a little frustrating. When I had the ability to acquire conversation assistance, however, I did find them to be useful and also responsive . Bear in mind that you’ll require to call order to cancel your membership, which is rather frustrating.

General ranking.

3.6/ 5.

For a basic e-mail device, Constant Contact ticks the majority of packages. The main problem here, though, is that they’re asking a premium rate for a sub-premium product.


As Constant Contact themselves repeat with their website, they are a device for small businesses. And, as such, it’s worth reviewing them on these terms. As discussed above, they most definitely have sufficient of the fundamentals covered to please most local business, as well as if it were as straightforward as that then we ‘d advise them extra highly.

The problem, nowadays, is that there are lots of other e-mail devices using a lot more than Constant Contact, and for a whole lot less money. This includes not just includes, however also individual experience. In fact, for the quantity you pay with Constant Contact, you might find yourself making use of much more effective devices such as ActiveCampaign and GetResponse.

And also with current enhancements to automations and coverage, and also the addition of brand-new features like a website home builder, it does look like they’re making an effort to improve the product. Their lack of innovative functions makes it hard to advise them over others at this cost point.

There you have it: the following time you see Constant Contact as the number 1 ranked service anywhere around the internet, I would frankly assert that there could be other interests at play there.

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Constant Contact Alternatives.

activecampaign logo.


# 1.

Sendinblue testimonial.


# 2.



# 3.

  • ActiveCampaign has among the most sophisticated automation systems we’ve ever before attempted, and also it can’t be compared to Constant Contact’s simplistic strategy (it just features autoresponders). They likewise offer robust records and analysis tools. In addition to that, they are also cheaper than Constant Contact.
  • Sendinblue is among the cheapest all-in-one email marketing devices on the market. It’s offered in 6 languages as well as features sophisticated automation alternatives as well as a integrated CRM.
  • GetResponse is a solid option. It comes with many advanced functions (e.g. a webinar tool), has exceptional automations as well as offers one of the most effective spam as well as style testing tools we’ve ever made use of. That’s why Constant Contact falls short when compared to GetResponse.

We have a thorough overview with the very best alternatives to Constant Contact, check it out below. You can likewise experiment with our Smart Finder to see which newsletter service is ideal matched to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp defeats Constant Contact pass on. Take a look at our Mailchimp vs Constant Contact contrast if you would certainly like to get into the information.

Can Constant Contact be utilized as a CRM?

Constant Contact, in collaboration with SharpSpring, offers an all-in-one CRM platform. Nonetheless, at $399/month, you ‘d be much better off having a look at any one of these CRMs for local business, which will be far more affordable. There are even lots of exceptional cost-free CRMs to choose from.

Just how can I terminate my Constant Contact membership?

Frustratingly, you’ll need to call Constant Contact within company hours Eastern time in order to terminate your account. Below is the number for the United States as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit e-mail marketing software program for local business. It securely stores your customer data and offers a safe and secure way to manage your customers.

Constant Contact deliverability – is it any type of excellent?

Constant Contact’s deliverability rates are constantly excellent in our bi-annual deliverability tests.

In spite of these fancy numbers and functions, rate of interest in Constant Contact appears to be on the decline, at least according to Google Trends. As Constant Contact themselves state with their site, they are a device for tiny businesses. The problem, these days, is that there are plenty of other e-mail tools supplying also more than Constant Contact, as well as for a lot much less cash. For the amount you pay with Constant Contact, you can find on your own making use of a lot extra powerful devices such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever attempted, as well as it can not be compared to Constant Contact’s simplistic approach (it only features autoresponders).

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