Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually remained in the email marketing video game because 1995. Throughout that time, they’ve handled to become one of one of the most used e-mail tools on the planet, after Mailchimp.

One thing I observed is that Constant Contact is very usually the top choice for several various other evaluation internet sites. Normally, I am curious to see if our in-depth analysis generates the same result.

You may have checked out the Constant Contact evaluations provided by individuals online, too, and also whilst they are pretty positive, they might not give you the whole picture. Our testimonial of Constant Contact is based on a methodical strategy as well as utilizes our sensible experience and knowledge of lots of various other simple and sophisticated advertising and marketing automation tools.

What makes them special is that they’ve included several attributes for many years that few of their competitors sport, such as digital item downloads, event administration, appointment scheduling and social projects. These all add to the varied listing of email alternatives readily available, in addition to automations and persisting e-newsletters.

Constant Contact brag a marketplace with around 400 apps and also integrations that deal with even one of the most specific niche of items. Yet in spite of these fancy numbers as well as functions, rate of interest in Constant Contact seems to be on the decrease, at the very least according to Google Trends. Enough reason for us to take a more detailed take a look at Constant Contact’s outs & ins and check if it’s still pertinent in the 21st century.
Discover below!

Constant Contact Summary

Constant Contact is guided in the direction of small businesses, yet their costs aren’t one of the most cost effective, particularly when you think about that their features simply aren’t that advanced. Plans start from $9.99/ month, yet this just allows for 500 subscribers, and prices increase rather dramatically after that.

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Constant Contact Pricing

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> Find out more concerning Constant Contact’s plans in our total prices overview

Pros and also Cons


Is Constant Contact the ideal newsletter service for you?

Recommended if:

You run events:

Constant Contact is fairly distinct in this regard, being just one of the few e-mail advertising and marketing devices to permit you to take care of occasion enrollments, invites, and also tickets . Remember that this attribute features its very own fees: 5.4% + $0.80 for each ticket sold or transaction performed.

Not recommended if:

You require sophisticated automation:

Remarkably, for the premium it charges, Constant Contact doesn’t provide the most sophisticated automations. While they do use caused projects, autoresponders and also abandoned cart campaigns (for Shopify only), you’ll find that various other much more affordable devices use similar degrees of automation– MailerLite as well as Sendinblue.

Ranking details


Reduce of Use

Generally it’s very easy to navigate, though a bit dull-looking. You can reach the majority of locations within a couple of clicks, though as they’ve added much more functionality, some things have ended up being a little covert, as an example, automations.

Newsletter Creation


The editor is fast, however light on attributes, especially in the designing division. Besides that it’s simple to work with.



This is extremely standard, just enabling you to insert straightforward greetings or call details. There is no if/then/else logic readily available.

Email kinds

Timeless, autoresponders, basic automations, persisting e-newsletters, A/B testing, occasion registrations, studies, promo codes and also polls .

Option and Flexibility of Template Designs

Tolerable. There are about 200 (!) themes to pick from, with varying levels of quality (some are good, while others look a little fundamental as well as outdated). You can additionally go back to square one, as well as make use of a useful feature called ‘Brand your email’ to auto-generate a layout based on your website’s colors and logo design.

Email Marketing Automation

They supply autoresponders and also abandoned cart advocate Shopify and also WooCommerce. It likewise produces pre-defined contact sectors based upon your consumers’ interactions with your online store (e.g. repeat, expired as well as possible consumers). Automations based upon contact triggers (e.g. e-mail opens, clicks) are additionally offered. It’s worth noting that the automations aren’t the most versatile, as you can’t actually integrate conditions as well as actions as you can in lots of other tools.

Listing Management

You can produce sections from contact activity, checklist membership, get in touch with information, tags, or ecommerce task. You can also produce a section from your contact understandings as well as tag contacts based on contact field requirements.

Enrollment Forms/ Opt-in & Opt-out- Process

There is alongside no customization with the kind, as well as it merely supplies a summary box, basic field choices (which you can not add to) and then a listing, or lists, that individuals can examine to be included in.


As you can see in our deliverability tests, Constant Contact does not execute too terribly, reaching one of the most prominent email suppliers (AOL, Gmail, Yahoo, and also Outlook) most of the moment.

Records and also Analysis

Along with basic open as well as click reports, spam, bounce as well as unsubscribe prices are additionally readily available. You additionally obtain click warmth maps, and also some valuable review reports such as open as well as click fads, opens up by gadget, % of get in touches with engaged, and also most effective subject line. You can likewise contrast campaigns. Advanced tracking such as social tracking isn’t offered.


Below’s where it gets a bit hirsute. The tool as well as the site are only offered in English. You can choose to alter several of the non-editable e-mail sections (e.g. footer and also personal privacy policy text) to among 10 languages offered, mainly European. Assistance and the data base is offered in 4 languages. Somewhat confusing, yet at least there’s some initiative to support multilingual individuals and also target markets.

Further Features

Spam- as well as Design-Testing

Spam screening isn’t available, nevertheless, there is a feature to examine the email for mistakes (missing links, placeholder message that hasn’t been updated, etc). There’s likewise a device that permits you to preview just how e-mails will look for certain receivers, although this really did not appear to function when we evaluated it out. ‘Inbox Preview’ by Litmus is available as an add-on solution, although at $10/month for just 5 tests, it’s a little high.

Bounce Management


Soft bounces are put on temporary hold for 15 days, and then frown at. They are moved into a put on hold bounce classification if it takes place once again. They have actually a ‘ suggested for elimination’ filter available to check out these, but do not eliminate them immediately.


of course

Import/export available although it’s not as uncomplicated as maybe– you need to first make it possible for sophisticated email approvals under Account Settings.

Storage space readily available for images and information


All strategies feature limitless storage.

Pro Features



SPF and DKIM are sustained.

Own Domain


Various levels of account gain access to


The Account Owner can also appoint roles to be either an Account Manager or a Campaign Creator.



Constant Contact use a massive quantity of assimilations and apps , virtually 400.

Landing Page Builder


This is only available via their kind builder, and also it’s extremely fundamental. Rather, we would certainly advise these free touchdown page building contractors.

Client Support

3.5/ 5.

There are several channels of support, consisting of live conversation, phone support, a data base as well as community-based assistance. However, I located that the chat and also phone support weren’t constantly offered, which was a little frustrating. When I was able to get hold of conversation assistance, however, I did locate them to be receptive and beneficial . Keep in mind that you’ll require to call in order to terminate your membership, which is pretty irritating.

General score.

3.6/ 5.

For a standard email tool, Constant Contact ticks the majority of packages. The primary issue below, however, is that they’re asking a premium cost for a sub-premium item.

Final thought.

As Constant Contact themselves restate via their site, they are a tool for small businesses. And, therefore, it’s worth assessing them on these terms. As mentioned over, they definitely have enough of the basics covered to satisfy most local business, as well as if it were as simple as that then we would certainly advise them extra very.

The problem, nowadays, is that there are lots of various other e-mail devices offering a lot more than Constant Contact, as well as for a whole lot less cash. This consists of not only includes, yet likewise customer experience. Actually, for the quantity you pay with Constant Contact, you can find yourself making use of a lot more effective tools such as ActiveCampaign as well as GetResponse.

And also with current improvements to automations and also reporting, and also the enhancement of brand-new features like a website building contractor, it does look like they’re making an initiative to improve the product. Their absence of innovative attributes makes it hard to suggest them over others at this rate factor.

There you have it: the following time you see Constant Contact as the number 1 ranked solution anywhere around the internet, I would frankly declare that there may be various other rate of interests at play there.

Try Constant Contact now for free for 30 days.

Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has among one of the most sophisticated automation systems we’ve ever tried, as well as it can not be compared to Constant Contact’s simple strategy (it only features autoresponders). They likewise provide robust records and analysis devices. They are even more affordable than Constant Contact.
  • Sendinblue is just one of the least expensive all-in-one e-mail advertising devices on the market. It’s readily available in 6 languages and includes innovative automation choices and also a built-in CRM.
  • GetResponse is a solid alternative. It includes many advanced functions (e.g. a webinar tool), has exceptional automations as well as supplies among the very best spam and also layout testing devices we’ve ever before utilized. When compared to GetResponse, that’s why Constant Contact drops short.

We have a in-depth overview with the most effective choices to Constant Contact, check it out below. You can additionally check out our Smart Finder to see which newsletter solution is finest suited to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp beats Constant Contact by far. Take a look at our Mailchimp vs Constant Contact contrast if you would certainly such as to get right into the details.

Can Constant Contact be made use of as a CRM?

Constant Contact, in collaboration with SharpSpring, offers an all-in-one CRM platform. However, at $399/month, you ‘d be better off taking a look at any one of these CRMs for small businesses, which will be far more budget friendly. There are also plenty of outstanding free CRMs to pick from.

How can I cancel my Constant Contact membership?

Frustratingly, you’ll require to call Constant Contact within business hours Eastern time in order to terminate your account. Below is the number for the US as well as Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legitimate e-mail advertising and marketing software application for small businesses. It safely stores your consumer information and also offers a safe means to manage your customers.

Constant Contact deliverability – is it any good?

Constant Contact’s deliverability prices are regularly great in our bi-annual deliverability tests.

In spite of these flashy numbers and features, interest in Constant Contact appears to be on the decrease, at least according to Google Trends. As Constant Contact themselves restate via their site, they are a device for little organizations. The concern, these days, is that there are lots of various other e-mail devices supplying also a lot more than Constant Contact, and for a whole lot less cash. For the amount you pay with Constant Contact, you might discover on your own using a lot extra powerful devices such as ActiveCampaign as well as GetResponse.

ActiveCampaign has one of the most innovative automation systems we’ve ever attempted, as well as it can not be contrasted to Constant Contact’s simplified strategy (it just includes autoresponders).

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