Constant Contact - Create Email Marketing Campaigns Like a Pro

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Constant Contact have actually remained in the e-mail advertising and marketing video game because 1995. Throughout that time, they’ve managed to become one of one of the most secondhand e-mail tools in the world, after Mailchimp.

Something I noticed is that Constant Contact is very frequently the leading option for numerous other testimonial web sites. Normally, I am curious to see if our comprehensive analysis generates the very same end result.

You might have had a look at the Constant Contact testimonials supplied by users online, as well, and whilst they are quite favorable, they might not offer you the whole picture. Our review of Constant Contact is based upon a methodical method and utilizes our useful experience as well as knowledge of loads of various other straightforward and innovative advertising and marketing automation tools.

What makes them unique is that they’ve included a number of functions throughout the years that few of their competitors sport, such as digital item downloads, occasion monitoring, appointment scheduling and social campaigns. These all include in the diverse list of e-mail alternatives readily available, in addition to automations and also persisting e-newsletters.

Constant Contact boast a industry with around 400 apps and assimilations that cater to even the most specific niche of products. Despite these showy numbers and functions, rate of interest in Constant Contact appears to be on the decline, at least according to Google Trends. Enough reason for us to take a closer consider Constant Contact’s outs & ins as well as inspect if it’s still appropriate in the 21st century.
Figure out below!

Constant Contact Summary

Constant Contact is routed in the direction of small businesses, yet their costs aren’t the most budget friendly, especially when you think about that their attributes just aren’t that progressed. Plans begin with $9.99/ month, however this just allows for 500 clients, and rates increase pretty dramatically after that.

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Constant Contact Pricing

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> Find out more concerning Constant Contact’s strategies in our full prices overview

Cons as well as pros


Is Constant Contact the ideal e-newsletter solution for you?

Recommended if:

You run occasions:

Constant Contact is rather special hereof, being among the few email advertising tools to permit you to take care of occasion invites, tickets, as well as registrations . Keep in mind that this attribute features its own costs: 5.4% + $0.80 for every ticket sold or purchase conducted.

Not advised if:

You need sophisticated automation:

Surprisingly, for the costs it charges, Constant Contact doesn’t supply one of the most sophisticated automations. While they do provide set off projects, autoresponders and abandoned cart projects (for Shopify only), you’ll locate that other much cheaper devices use comparable levels of automation– MailerLite as well as Sendinblue.

Rating details


Reduce of Use

Usually it’s very easy to navigate, though a little bit dull-looking. You can get to the majority of places within a couple of clicks, though as they’ve added a lot more functionality, some things have ended up being a little covert, for example, automations.

E-newsletter Creation


The editor is fast, however light on features, specifically in the styling division. In addition to that it’s easy to deal with.


of course

This is really basic, only enabling you to insert simple introductions or contact details. There is no if/then/else logic readily available.

Email kinds

Classic, autoresponders, basic automations, persisting newsletters, A/B screening, event enrollments, polls, studies and discount coupons .

Selection as well as Flexibility of Template Designs

Not bad. You can likewise begin from scratch, and also use a convenient feature called ‘Brand your email’ to auto-generate a theme based on your site’s shades as well as logo.

Email Marketing Automation

They offer autoresponders as well as deserted cart advocate Shopify as well as WooCommerce. It likewise generates pre-defined contact sections based upon your customers’ communications with your on-line shop (e.g. repeat, lapsed and potential customers). Automations based on contact triggers (e.g. e-mail opens, clicks) are additionally offered. It’s worth keeping in mind that the automations aren’t one of the most adaptable, as you can not actually combine problems and also actions as you can in lots of various other devices.

Checklist Management

You can create segments from contact activity, listing membership, call information, tags, or ecommerce task. You can likewise develop a section from your call insights and tag contacts based on get in touch with field requirements.

Enrollment Forms/ Opt-in & Opt-out- Process

There is alongside no modification with the form, as well as it simply offers a description box, fundamental area alternatives (which you can not contribute to) and after that a checklist, or checklists, that individuals can inspect to be contributed to.


As you can see in our deliverability examinations, Constant Contact does not execute as well terribly, reaching the most preferred e-mail carriers (AOL, Gmail, Yahoo, as well as Outlook) the majority of the time.

Records and also Analysis

In enhancement to conventional open as well as click reports, spam, bounce and unsubscribe prices are also available. You additionally obtain click warm maps, as well as some beneficial summary records such as open as well as click fads, opens by device, % of calls involved, and most successful subject line.


The site and the device are only offered in English. You can pick to change some of the non-editable email areas (e.g. footer as well as privacy policy message) to one of 10 languages offered, mostly European.

More Features

Spam- as well as Design-Testing

Spam testing isn’t offered, nevertheless, there is a function to check the email for mistakes (missing web links, placeholder message that hasn’t been upgraded, etc). There’s additionally a tool that allows you to sneak peek how emails will search for details receivers, although this really did not seem to function when we evaluated it out. ‘Inbox Preview’ by Litmus is offered as an add-on solution, although at $10/month for simply 5 examinations, it’s a little steep.

Bounce Management


Soft bounces are put on momentary hold for 15 days, and afterwards dislike. If it happens once again, they are relocated into a suspended bounce classification. They have actually a ‘ advised for elimination’ filter available to watch these, however don’t remove them instantly.



Import/export offered although it’s not as straightforward as it could be– you need to first make it possible for advanced e-mail approvals under Account Settings.

Storage space available for information and images


All plans feature unrestricted storage space.

Pro Features


of course

SPF and DKIM are sustained.

Own Domain


Various degrees of account access


The Account Owner can additionally designate functions to be either an Account Manager or a Campaign Creator.



Constant Contact use a large amount of assimilations and also apps , almost 400.

Touchdown Page Builder

of course

This is just offered using their type contractor, as well as it’s extremely fundamental. Instead, we would certainly advise these totally free touchdown page builders.

Client Support

3.5/ 5.

There are a number of networks of assistance, consisting of online chat, phone assistance, a knowledge base and community-based assistance. Nevertheless, I discovered that the conversation and also phone support weren’t always readily available, which was a little discouraging. When I was able to get hold of conversation assistance, however, I did locate them to be valuable as well as receptive . Bear in mind that you’ll require to call in order to terminate your subscription, which is rather annoying.

General rating.

3.6/ 5.

For a basic email tool, Constant Contact ticks the majority of the boxes. The primary issue below, though, is that they’re asking a costs cost for a sub-premium item.

Final thought.

As Constant Contact themselves state via their site, they are a device for small businesses. And, because of this, it’s worth reviewing them on these terms. As pointed out over, they most definitely have enough of the fundamentals covered to please most small businesses, as well as if it were as easy as that after that we would certainly recommend them a lot more extremely.

The problem, these days, is that there are a lot of various other e-mail tools providing much more than Constant Contact, as well as for a whole lot much less cash. This consists of not just features, however also customer experience. As a matter of fact, for the amount you pay with Constant Contact, you could find yourself making use of much more effective tools such as ActiveCampaign and also GetResponse.

They do get factors for their respectable deliverability prices, combinations (particularly social media combinations), as well as for enabling different gain access to levels for separate customers. And with recent enhancements to automations as well as reporting, as well as the enhancement of brand-new functions like a web site building contractor, it does appear like they’re making an effort to boost the item. But their lack of sophisticated features makes it tough to advise them over others at this rate point. (You’ll see we don’t note them as a good Mailchimp option, either.).

There you have it: the following time you see Constant Contact as the number 1 ranked solution anywhere around the internet, I would boldly declare that there might be other rate of interests at play there.

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Constant Contact Alternatives.

activecampaign logo design.


# 1.

Sendinblue review.


# 2.



# 3.

  • ActiveCampaign has one of one of the most innovative automation systems we’ve ever attempted, and it can’t be compared to Constant Contact’s simplified strategy (it just features autoresponders). They also supply durable reports as well as evaluation tools. On top of that, they are even cheaper than Constant Contact.
  • Sendinblue is one of the cheapest all-in-one email advertising tools on the marketplace. It’s readily available in 6 languages as well as includes advanced automation choices as well as a built-in CRM.
  • GetResponse is a solid choice. It comes with several advanced attributes (e.g. a webinar tool), has exceptional automations and offers among the best spam as well as layout screening devices we’ve ever before used. When compared to GetResponse, that’s why Constant Contact drops short.

We have a detailed guide with the best choices to Constant Contact, check it out below. You can also experiment with our Smart Finder to see which newsletter service is ideal suited to you.

Frequently Asked Questions.

Is Constant Contact better than Mailchimp?

Mailchimp defeats Constant Contact by far. Take a appearance at our Mailchimp vs Constant Contact comparison if you ‘d like to get into the information.

Can Constant Contact be used as a CRM?

Constant Contact, in partnership with SharpSpring, provides an all-in-one CRM system. However, at $399/month, you would certainly be far better off taking a look at any one of these CRMs for small companies, which will be far more cost effective. There are also a lot of exceptional complimentary CRMs to choose from.

Just how can I cancel my Constant Contact subscription?

Frustratingly, you’ll need to call Constant Contact within business hrs Eastern time in order to cancel your account. Here is the number for the United States and Canada: 855-229-5506.

Is Constant Contact legit?

Constant Contact is a legit e-mail marketing software for local business. It securely stores your consumer data and also uses a safe way to handle your customers.

Constant Contact deliverability – is it any type of excellent?

Constant Contact’s deliverability prices are constantly good in our bi-annual deliverability examinations.

Despite these flashy numbers as well as functions, interest in Constant Contact appears to be on the decline, at least according to Google Trends. As Constant Contact themselves state with their website, they are a device for little businesses. The problem, these days, is that there are plenty of other e-mail tools using also more than Constant Contact, and also for a lot less money. For the amount you pay with Constant Contact, you can locate on your own utilizing much more powerful devices such as ActiveCampaign and GetResponse.

ActiveCampaign has one of the most advanced automation systems we’ve ever before attempted, as well as it can not be contrasted to Constant Contact’s simplistic approach (it just features autoresponders).

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